Verizon Cloud media storage was removed

This message appears on my Razr M phone:
As you requested, access to your Verizon Cloud media storage was removed. Please contact Customer Service if you would like to restore your previously backed up photos, videos, music, documents, messages and call logs.
Don't remember what I might have done to remove my access to media storage. Contacting "Customer Service" is not likely to be of any help because I really don't want to spend a looooong time working through all the menus.
Anyone got an idea regarding what I might have done to create this situation and, more importantly, how to reverse it?

PaulWood,
You should definitely have access to your Cloud storage! Did you recently remove Verizon Cloud from your features? Did you happen to have the app on the phone and remove the app recently?
SandyS_VZW
Follow us on Twitter @VZWSupport

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I keep getting this error when accessing my Verizon Cloud to see my photos/videos. "Media Servers are temporarily unavailable. Please try again later." Anyone else having problems?

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klynn67, It's important to understand your options when it comes to managing your Verizon Cloud content! I want to be helpful by providing a link to our Verizon Cloud help page: http://spr.ly/6586AB7e. Please review and let us know if you have further questions.
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If I delete all 8000 photos from my Verizon Cloud storage, will they be permanently gone and will that free up storage space?

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A couple of months ago, I transferred my backed up files to Verizon Cloud. I must admit, cloud storage is something I really am a novice about...have always used actual storage on a drive. Love the idea of using the cloud but can't quite say I understand the process, security risks, etc. Anyway, my storage is full and I'm not at the point where I want to upgrade the amount of storage space I have. I believe this being full is causing some minor problems when using my laptop (I have the Verizon Cloud app loaded on my laptop). I've tried going in to manage folders, move pictures, etc to free up some open space by moving them to hard storage but just can't seem to figure out how to do so.
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Hello RobnDawn, making sure your information is secure and saved is our top priority! The information saved in the cloud will be from your mobile devices. You can save outside files from your laptop in the cloud if you drag and drop the files in the desktop manager. Here is a link that will give you details on everything you need to know about the cloud: http://vz.to/1nsQZsd
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When I go in I cloud data storage, it says I have 3.3gb from an old phone which was replaced by a new phone. The new phone has 1.2gb of data. Can I now get rid of the data on the old phone from the i cloud.

When I go in I cloud data storage, it says I have 3.3gb from an old phone which was replaced by a new phone. The new phone has 1.2gb of data. So I now have a total of 4.5GB OF DATA stored. The Old phone is now with Apple and I deleted all the information. Can I now get rid of the data on I cloud for the old phone. What data does the 3.3GB consist of? Is there anyway, I can find out?
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When you delete an iCloud backup it is permanently deleted and not available in the future to restore from. The backup of your second phone only contains the data and settings from that phone. If any of this data was inherited from your first phone, it would be contained in the backup of your second phone as it was on your second phone when it was backed up.
If you want to keep backups of your old phone, back them up in iTunes and they will remain on your computer. Even if you are backing up to iCloud, you can manually back up your phone in iTunes by right-clicking on the name of your phone on the left side of iTunes and selecting Back Up. iTunes will see each device as a separate device, and will maintain the backups separately. Do this with your first phone and you can then delete the iCloud backup and you will have the iTunes backup on your computer should you ever want to access it.

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Thank you
Sent from my Verizon Wireless 4G LTE smartphone

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Apps can either enhance a device or destroy a device. Its a crap shoot.
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The device its self can be set up to send contacts, calendar and other programs to the cloud. What icloud can do is listed at their web portal.
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Bypass any Verizon cloud app.
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I have a Verizon-branded Samsung Galaxy S5, which means a lot of Verizon apps were added from the factory install.
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Thanks for the information.
To remove the Verizon cloud storage from Adobe Acrobat DC application, you can 'Turn off' the Verizon cloud application from 'Settings'-->'Application Manager'-->'All applications'. After doing this, every time you tap on the Floating Action button, you will be presented the list of all your pdf files on your device.
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Thanks.

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NicandroN_VZW
Follow us on twitter @VZWSupport

Just wanted to say thanks for fixing Verizon Cloud today.

Just wanted to say thanks for fixing Verizon cloud which has been malfunctioning for some time. I spent some time with one of your techs. earlier today trying to fix the problem. It was then I learned it wasn't my problem but a system glitch. So thanks again for fixing the problem not too many hours after that.
Signed:
(removed)
Private info removed as required by the Verizon Wireless Terms of Service
Message was edited by: Admin Moderator

Thanks, we appreciate your feedback. If you find anything that needs improvement, please file a feature request: http://www.adobe.com/go/wish

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I'm trying to access my Verizon Cloud on my account and every time I click on it all it does is show a loading icon spinning until it finally times out. I've tried through firefox, chrome and explorer but still all the same thing. I have allowed all the pop up blockers to go through but still same loading icon still shows up and never goes away and can't access my content.

Yes, for the user id I enter my phone number then of course get directed to enter my password.
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As I was having major connection problems, Verizon offered to let me trade my phone in on another. The replacement was a slightly different model, an Android HD. The new phone doesn't provide a better connection, but that's not the problem I wanted to discuss here today
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Hi judgedoug!
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Verizon Cloud media storage was removed

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