Verizon Cloud restore with Galaxy S4 not working
I've installed the Verizon Backup app on my old Android phone and successfully backed up my content to the Verizon "Cloud". Which I can see when I log into "My Verizon" account. I then installed the VZ Backup app on my new Galaxy S4 phone and every time I enter "My Verizon" account credentials it repeatedly states that "Your Username or Password is invalid, Please try again."
I know my username and password are correct, since I can log into My Verizon account via the web without any problems. I've uninstalled the backup app and re-installed it to no avail. I've also deleted all account cache information locally on my S4, still doesn't work.
If I can't get the app to work on my new phone, is it possible to copy files from the cloud using a PC and using a USB cable to the phone and transfer my files back manually?
The "cloud" is a great concept but if you can't retrieve your files it's pretty much useless.
Best regards
Gary
Happy Monday Geeeek,
I'm excited to see that you are using our new Verizon Cloud services. What better way to archive your information while on the go than with the cloud? You verified that you were able to access My Verizon on a computer, which is great. May I have you change your My Verizon password and then try accessing My Verizon on your new S4 with the new password. If this work then change your password back, if you wish, and try to login again. If this does not work then please share your findings so we can explore additional options.
Thank you...
ArnettH_VZW
Follow us on Twitter @VZWSupport
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‘iPad is disabled’ fix without resetting using iTunes
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Why are Apple saying you can use iCloud on a PC when this is clearly not the case?
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Hi,
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Edited by: CSD . on Sep 26, 2008 9:53 PM>FIND with MATCH OFFSET not working
Most unlikely. More likely is that it isn't doing what you think it should be doing. Or you're using it incorrectly!
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Hi Roger
Thank you for your reply.
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Message was edited by: dinadik
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