Verizon Cloud storage is full

A couple of months ago, I transferred my backed up files to Verizon Cloud.  I must admit, cloud storage is something I really am a novice about...have always used actual storage on a drive.  Love the idea of using the cloud but can't quite say I understand the process, security risks, etc.  Anyway, my storage is full and I'm not at the point where I want to upgrade the amount of storage space I have.  I believe this being full is causing some minor problems when using my laptop (I have the Verizon Cloud app loaded on my laptop).  I've tried going in to manage folders, move pictures, etc to free up some open space by moving them to hard storage but just can't seem to figure out how to do so.
Not even sure if everything on the cloud is from my mobile devices or if I have the laptop set up to store on the cloud as well.  I'd like to get to the point where I have free space on my cloud without deleting and losing any of my pictures.
Any thoughts?

    Hello RobnDawn, making sure your information is secure and saved is our top priority! The information saved in the cloud will be from your mobile devices. You can save outside files from your laptop in the cloud if you drag and drop the files in the desktop manager. Here is a link that will give you details on everything you need to know about the cloud: http://vz.to/1nsQZsd
WiltonA_VZW
VZW Support
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