Verizon cloud

Every time I try to sign in to cloud it says verizon cloud has encountered an error please close app and try again (code:10003) I can't figure out how to fix this

Well maybe "sad's" problem is resolved since he/she didn't answer.  As for me, my Backup Assistant Plus no longer backs up.  Instead, I receive "account state is invalid."  The VZW tech support rep (via call in) surmized this may be because Backup Assistant is possibly phasing out in favor of "Cloud."  She suggested I log into the Cloud to backup in this manner.  When I attempted the first time login, and ever since, I receive "Verizon cloud has encountered an error. Please close app and try again (code: 10003)."  This happens whether I'm on WiFi or VZW network.  I have previously successfully backed up using Assistant, but have never reached the Cloud.  The VZW phone rep suggested I take the phone to a store because short of resetting the phone (which she didn't want to do), she couldn't figure out the problem.  We previously cleared data and cache to no avail.  Any help?

Similar Messages

  • Verizon Cloud is a Mess

    I have been using Verizon Cloud to back up my contacts, documents, and photos. I recently decided to delete some of my contacts from my backup. What a nightmare! First, when logging into My Verizon and trying to manage my contacts from the link provided, it automatically takes me to the Verizon Cloud website. Fine. After scrolling down and finding the "manage contacts on the web" link and clicking on it, I was simply returned to the Verizon Cloud website once again. Strike one. So I figured that I would download and install the desktop app from the Verizon Cloud website and give this a try. Well, I couldn't even log into my account since, upon logging it, I was asked to choose a Verizon Cloud plan and commit to a monthly fee - which is ridiculous given that I am on the Verizon More Everything Plan and get Verizon Cloud for free. Try as I might, every time I logged into the Verizon Cloud desktop app, I was asked to enroll for a Verizon Cloud plan before accessing my cloud account. Strike two. Since the Android app was my last choice, I decided to give this a try. Unfortunately, the app does not permit me to "manage" my contacts - I can view them, but I cannot delete any. So my contacts are stuck in my Verizon Cloud account without any way to manage them. Why would Verizon put a cloud system online that is fraught with problems? Didn't anyone test this system before making it available to the public? Needless to say, I'm no longer using Verizon Cloud.. Given all the bugs, I really don't feel safe handing my data over to Verizon.

    Not sure why you're having the problems you did.  I go verizonwireless.com/cloud and pick the link: My Verizon Online Sign In - Verizon Wireless   that takes me directly to the web interface for the cloud.  There I can edit and delete contacts.   Try again and see what that link tells you.  It looks like they updated the web interface so your problems may have gone away.
    I don't use the PC app because with a web interface/phone interface, i don't need another PC app.

  • Not able to log into Verizon Cloud on Galaxy Note Pro 12.2

    Not able to log into Verizon Cloud getting a message that my phone number has changed and that I should factory data reset the device and then restart to setup my cloud account. I have not changed numbers and don't want to factory data reset.
    Any Ideas?
    Thanks

        That is really odd, ThePathfinder. I too would be a bit weary of doing that, but the factory reset isn't as bad as it used to be. Let's try this step first before even considering that route. If you go to Settings > App Manager > All Verizon Cloud > Can you clear the apps cache and data, and possibly uninstall any updates for it? This may be enough to clear past info stored for the app, and may allow you to sign in with no issues.
    NicandroN_VZW
    Follow us on twitter @VZWSupport

  • How do you transfer your contacts from an Android to an iphone 6? I have backed everything up to Verizon Cloud but I can't get the two phone to pair up?

    How do I transfer contacts from an Android to an iphone 6? I have backed up everything to Verizon Cloud but I can't get the two phones to pair up?

    The problem is non compatible devices. You could go to a Verizon corporate store and they could try to transfer them, however many customers stated this has resulted in loss of contacts. They don't guarantee a transfer.
    http://www.macworld.co.uk/how-to/iphone/transfer-contacts-music-photos-apps-from-android-iphone-3459466/
    Move content from your Android phone to iPhone - Apple Support
    Verizon's cloud is rated at the bottom.
    Good Luck

  • In Acrobat Reader DC for Android, how do I prevent Verizon Cloud from launching when clicking the floating action button to retrieve files?

    I have a Verizon-branded Samsung Galaxy S5, which means a lot of Verizon apps were added from the factory install.
    Recently I upgraded Adobe Acrobat Reader to its most recent version.
    When I clicked on the floating action button to open a PDF, it launched Verizon Cloud instead of showing my file directory.
    Unless I disabled Verizon Cloud altogether, every time I did this, I would get the Verizon Cloud app instead of a file listing.
    Reader DC is the only app that does such a thing. Is this a defect?

    Thanks for the information.
    To remove the Verizon cloud storage from Adobe Acrobat DC application, you can 'Turn off' the Verizon cloud application from 'Settings'-->'Application Manager'-->'All applications'. After doing this, every time you tap on the Floating Action button, you will be presented the list of all your pdf files on your device.
    If you would like to view both the Verizon cloud based files as well as files from your internal memory/SD card, I would request you to download some file manager application from the Google Play Store such as And Explorer, ES File Explorer etc. After doing this, whenever you will tap on the floating action button, you will be provided an option to open the files either from the Verizon cloud or the files on your device.
    Hope this helps. Please let us know if you observe any more issues.
    Thanks.

  • My Note 3 had 220  contacts, upgraded to note 4 and now have 72 contacts and my Verizon Cloud app shows error code 4600.  How do i get my remaining contacts?

    I had a Note 3 and had 220+ contacts.  While I had it I performed a factory reset several times and always got all of my contacts restored.  My phone was upgraded to  Note 4 at my job yesterday.  I completed a factory reset on My Note 3, turned it into my IT department and received my Note 4.  My phone had since only has 72 contacts (it was 56 then 76 and now 72).  When I run the Verizon Cloud app it will display an error code 4600.  While in the Verizon Cloud app, if I open detailes about contacts it states there are only 5 contacts.  i did use the Backup assistant on the Note 3 but that app is not found on the Note 4. 
    I went by the Verizon store yesterday, the rep stated that she needed the old phone (it was wiped),
    How can I restore the remaining contacts to my Note 4 from verizon?

        Thank you for reaching out to us, todfloyd. Sorry to hear about your contacts not all syncing correctly to your new Note 4. Let's see what we can do to get them all over to your new phone. Have you had a chance to view your contacts via your My Verizon page? Once you have logged in, please hover you mouse over the My Verizon Tab, and click on the View All option at the bottom of the pop up.
    Once the page loads, please view the options on the right hand side. Under Additional Actions, please choose Manage my Contacts and Media.
    Do all of your contacts appear there?
    NicandroN_VZW
    Follow us on twitter @VZWSupport

  • Just wanted to say thanks for fixing Verizon Cloud today.

    Just wanted to say thanks for fixing Verizon cloud which has been malfunctioning for some time. I spent some time with one of your techs. earlier today trying to fix the problem. It was then I learned it wasn't my problem but a system glitch. So thanks again for fixing the problem not too many hours after that.
    Signed:
    (removed)
    Private info removed as required by the Verizon Wireless Terms of Service
    Message was edited by: Admin Moderator

    Thanks, we appreciate your feedback. If you find anything that needs improvement, please file a feature request: http://www.adobe.com/go/wish

  • How do i get my music from the icloud to verizon cloud

    I am trying to export my music from my Itunes library to verizon cloud.  How do I do that?

    Ask Verizon.

  • Why am I unable to sign in to Verizon Cloud through the app?

    I can access the Cloud only if I sign in to my Verizon account.  When I attempt to launch the app from my desktop, I'm told that it can't sign in.  This has been going on for a few days.  I've uninstalled and reinstalled the app twice to no avail.  I had my desktop set to sync from folders on my hard drive, but that also stopped occurring in the past week.  I can go in to my Verizon account and manually move files to the Cloud, but the auto sync function should be doing that for me.

        Let's get to the bottom of this Verizon Cloud issue gregoryoh4! First we want to ensure that your Verizon Cloud is communicating properly with your phone. What is your phone model and software version? In the mean time find great information on the Verizon Cloud at this link http://vz.to/14QbP0I
    AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

  • How to import Verizon Cloud contacts to new iPhone 6

    My HTC DNA battery quit working and would no longer boot up. Luckily I had my contacts backed up to Verizon Cloud. I just purchased a new iPhone 6, however, my contacts will not import to the new IPhone 6. What am I doing wrong? It doesn't give me the option of "restoring" contacts, only restore media to the new phone.

    wow thats a hard one. Not that many people have that phone. I would probably say go to store and let them try it on the machine. Since its such an old phone its going to be hard. If you synk with outlook tho I am sure you can do it.

  • I am trying to transfer my verizon cloud from my droid x2 to my iphone 6. i have the wifi on on both devices, bluetooth is in discovering mode on the droid & my iphone is not letting me select "from". HELP?

    I am trying to transfer my verizon cloud from my droid x2 to my iphone 6. I have the wifi on but my iphone 6 isnt finding the device to transfer from.  bluetooth is on & I really need help.  It is ridiculous that employees cant get help.  Can someone out there help me with the cloud?

    Do you have the cloud app on iPhone?  Which works for contacts pics and videos

  • Can i get my contacts online from the verizon cloud???  phone broken

    how can i get my contacts from the verizon cloud online??

        Hey there zututu,
    I'm glad to hear that you are using the Verizon Cloud to back up your contacts. It is a great way to make sure that you have your contacts saved in case you ever switch devices.
    Are you just trying to view your contacts online? Are you trying to transfer your contacts from the cloud to your device? Do you have the Verizon Cloud application downloaded to your computer?
    Please provide additional details so I can better assist.
    NicholasB_VZW
    Follow us on Twitter @VZWSupport

  • Verizon Cloud contacts

    I have saved my contacts using the verizon cloud.  This morning I deleted my email from my Iphone 5 and now my contacts are gone as well.  How do I upload my contacts from verizon cloud?

    Open the Verizon Cloud app and there should be a menu option to RESTORE

  • Is it possible to set my IPhone 5S to automatically backup to the Verizon cloud or to backup assistant. The only settings I see is where it will remind me to do. Can it be set to automatically do this, like my Droid did.

    Is it possible to set my IPhone 5S to automatically backup to the Verizon cloud or to backup assistant. The only settings I see is where it will remind me to do. Can it be set to automatically do this, like my Droid did.

        We want your information backed up as easily as possible, Todd536. With Verizon Cloud, you can not only tell the application when to back up automatically, but what you want backed up each time. Visit http://bit.ly/1f5sO4P for all the steps to manage your Verizon Cloud on your iPhone.
    JenniferH_VZW
    Follow us on Twitter www.twitter.com/vzwsupport

  • Verizon Cloud has encountered an error. code: 7500

    Okay, I currently have a Droid and an iPad at my disposal while I am away from my office for a MONTH.  I have tried to get the Verizon Cloud apps to work on my phone and iPad.  Both get error 7500, with the iPad adding 422 : 7500.  What a totally useless program this is.  I see LOTS of people having the same issues.  No real answers to be found so far, without a PC or Mac.
    Nice.

        Hello Radjim
    Here's the info on how to get your contacts backed up: When you open the Verizon Cloud app for the first time on your mobile device, you’ll go through a setup process. After that process is complete, your contacts will automatically sync at a regularly scheduled time. The Verizon Cloud app will provide confirmation that the contacts are being synced.
    For step-by-step visual instructions on using Verizon Cloud with your device, go to our Simulator Index page and select your device from the list (if available). A simulator for your device will open. Look for the Verizon Cloud section in the simulator for assistance.
    If you think your contacts aren’t being synced by Verizon Cloud, go to the Settings menu of the Verizon Cloud app and make sure that the Contacts box is checked under the “What to back up” option. By doing this, you’ve successfully activated contacts sync from Verizon Cloud.
    If you upgrade or switch to a different device, your contacts will transfer over with all your other Verizon Cloud content.
    JoeL_VZW
    Follow us on Twitter @VZWSupport

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