Verizon Deal / $100 BB Gift Card

Question

My husband and I went into two separate locations to activate Verizon service through their EDGE program. We were hoping to take advantage of the current deal Best Buy has going to receive a $100 gift card for each new line activation and a Samsung gear headset. Unfortunately, both locations give us an error of “110 Best Buy is not eligible for phone in activation. Customer must contact provider directly for account management.” The blue shirt at the San Tan location (who was no less than irritated to even help us) told us it wasn’t Best Buy’s problem and that we needed to go through Verizon for a “credit check”.
Well, I contacted Verizon, who in turn gave us flawless approval and gave us an application number to give to the guys in blue the next time we tried it. Second time was still a no go and still we are getting this ever-mysterious error code that NOBODY at Best Buy has been able to explain. We ruled out it being Verizon’s problem with us, so I am writing this under the pretense that I doubt there’s an error code that a manager wouldn’t know the meaning of. Either there’s a serious lack of competence (if it’s “unknown”) or there’s a serious false advertising campaign rigging (nobody tell the customer the real reason). My guess is corporate sent a memo downstream and this is all supposed to be a hush situation, everybody play dumb.
From my research it appears that Best Buy has no viable reason for this to happen. I found someone online who had the same issue and pretty much had to yell and scream at Best Buy management before somebody “undid” the error and it magically let them activate service. I’m expecting the same result here and I am willing to escalate this, regardless.
The curious thing is that I am able to activate a non-EDGE Verizon plan pretty easily. Best Buy will let me do that, even over the phone! You guys are more than happy to do that and let me pay full price for my phone! But when I want to do a discounted EDGE plan AND get $200 in Best Buy gift cards using YOUR BEST BUY promotion?... That leaves the only explanation for the error as “Best Buy won’t make money on you so we made up this glitch that nobody on our team can explain.”
There’s no reason for this to not go through, which leaves this borderline extortion as the only plausible cause. I’m disappointed that nobody in either store could give me a viable reason for the code and instead tried to put it on Verizon, as if no employee had ever seen that come up or asked for clarification. I’m more than willing to activate my EDGE service through Best Buy and only ask that customer relationships be valued as highly as I think Best Buy wants it to be.
Thank you for your time

Answer 1

And for more clarification, here is the actual Terms and Conditions of the promotion which I pulled straight from bestbuy.com. It clearly says Verizon EDGE is an eligible program for this promotion. Verizon gave me complete approval, zero deposit, even gave me an application number. 
Your move, Best Buy.
Free $100 Best Buy
Gift Card 
when you purchase and activate the Samsung Galaxy S6 or Galaxy S6 edge with 2-year agreement, Sprint Leasing plan or monthly installment plan for Verizon Edge, AT&T Next or Sprint Easy Pay.*
*Sprint Easy Pay and Sprint Leasing available in store only.
Carriers, coverage and products may vary by store. Available in New Jersey. Same price new and upgrade unless otherwise noted. Best Buy may require an existing line of service to receive a new 2-year plan. Carrier requirements may include select plan subscriptions, additional data add-ons, credit approval, usage fees, taxes, surcharges and termination fees. 4G/4G LTE not available in all markets. See a Mobile Phone Specialist for details. Carriers, coverage and products may vary by store. Requires credit approval, wireless service plan, qualifying device, and an installment billing agreement for the carrier's required term. $0 down for well-qualified customers. For all others, down payment and other restrictions may apply. Monthly payments for term (20, 24, 30 months subject to carrier) at full retail price. 0% APR. Sales tax (on total price) may be due at purchase. If you cancel wireless service, remaining balance on device becomes due. Restocking fee and other charges may apply. Number of financed devices per account limitations may apply. Subject to carrier terms and conditions. Terms subject to change. Sprint Leasing: Credit approval required. Terms for all other customers will vary including amount due at signing and taxes/fees. Requires qualifying device and service plan. No security deposit required. Upon completion of lease term, customer can continue to pay monthly lease amount, purchase or return the device. Customer is responsible for insurance and repairs. Early termination of lease/service: Remaining lease payments will be due immediately, and requires device return or payment of purchase option device price. If you return your cell phone, for any reason, your gift card will be forfeited; however, if you exchange your cell phone for another valid cell phone, your gift card will remain valid. Offer may not be combinable with other credits, discounts and offers. Customers who choose store pickup will receive gift card in store. Customers who choose shipping must provide a valid e-mail address to receive gift card. Gift card will be sent via e-mail to the provided e-mail address within approximately 16 business days. Offer may not be combinable with other credits, discounts and offers.