Verizon disconnects every 10 minutes

Windows application interface (wininet.dll) shows disconnected after 10 minutes being connected to the UML290 WWAN card.  Anyone have a solution?  It only seems happen with Windows 7 or Vista, but worked fine on Windows XP. 

The first thing I would look at is the modem.  When you loose service is the Dsl light steady or flashing?.  It should be steady all the time.  If it is flashing you lost service...This could be caused by numerous things.  Our lines outside, poor wiring in the house...etc...
{please see Provider7's post about the Canadian number here}
Message Edited by Kathleen on 02-16-2009 09:18 AM

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    Florian,
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    [3884] 01-04 11:26:13:475: PPPEMSG_LineDown recvd, hPort=56
    Thanks,
    Adrian Cristea

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    MSI GX640
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    Further information:
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    Those are not the newest: http://eu.msi.com/index.php?func=nbdriver&maincat_no=135&prod_no=1998
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