Verizon don't have tracking number for prepaid UPS Shipping?

I shipped back all equipments using Prepaid UPS shipping. I was afraid to drop in any UPS box so I handed the box to the UPS person who comes to our office builing every day. Now Verizon says they did not receive the box and charge me almost $800 for the equipment. According to Verizon shipping instruction, 'customers are reponsible for equiment until reurned to UPS/USPS', and that was eaxctly what I did. I called customer service and was told I was supposed to write down the tracking number. I don't see anywhere that this was written on the shipping instruction or anywhere saying verizon that prepaid the shipping would not have tracking number. What's going on here?  

The tracking number was on the label. This should have been written down even if instructions said to or not. It's just common sense to have some type of proof of delivery.
That number was proof the package was signed for and delivered. Without some type of proof you are going to have a very had time proving that they received it. It's basically your word against there's without it.
All you can do is call them and see if they can look into it for you.

Similar Messages

  • Don't Have Serial Number for Premiere, Only Photoshop?

    For Christmas 2012 I received Adobe Premiere and Photoshop Elements 11 and put these programs on my windows desktop. I recently purchased a new windows laptop and wanted to put these two programs on it so I could edit photos and videos on the go. I had the install disk but not the serial numbers so I logged in to my Adobe account and went to 'My Products.' But when I went to this, it only showed Photoshop Elements 11,  not Premier. I have both programs installed on my desktop but only one appears on my account? What is going on and how can I find the serial number for Premier?

    static_unit
    Adobe has changed the format for the Adobe Chat contact, but it should be working "under the hood" the same...let us see what they have done with the tried and true route...
    You should be seeing the following first in your path to Adobe Chat
    When you click on the area where it says
    Chat
    24 hours a day, 7 days a week
    you should then see the following
    Fill in the required information. Then...
    At this point, you should be able to click on "Start Chat" and begin the communicate with Adobe Chat on
    the top of "Serial numbers and redemption codes"
    Is that not happening? As you see, I got that far with the path, but stopped short of hitting "Start Chat".
    Please let us know the outcome.
    Thanks.
    ATR

  • My Macbook was stolen I don't have serial number to track it

    My Macbook was stolen in Lisbon, Portugal, and I don't have serial number to track it. I bought it on September, 2012 on Amazon.com.
    I wrote to Amazon and they answer below.
    Could you send the serial number to track the computer:
    Hello, I understand that you wanted to have the serial number for Apple MacBook Pro from order #104-6894665-3498643. I'm sorry to hear about what happened to your pc. Surely, Amazon.com is ready to assist you in this matter. However, I would suggest that you consult the manufacturer first to check as they are knowledgeable for their products. 
     Please tell them that you bought the item from us. If they want a proof of purchase, they should accept a copy of your order summary. You can view and print an invoice for your orders through Your Account (http://www.amazon.com/your-account). I hope this helps.We look forward to seeing you again soon.
    Best regards,
    Jackelyn C.

    If you ever registered your MacBook Pro using your Apple ID you may be able to get the serial number by going to your support profile. Follow the directions in this Apple article -
    Go to My Support Profile*.
    Sign in with your Apple ID.
    View your purchases in "My Products".
    Best of luck.

  • I have purchased Adobe Acrobat and my order number is 281998924. My previous Sony computer which used to Windows 7 crashed. I purchased a new Toshiba computer with Windows 8. How can I download the Adobe acrobat? I assume I don't have to pay for the progr

    I have purchased Adobe Acrobat and my order number is 281998924. My previous Sony computer which used to Windows 7 crashed. I purchased a new Toshiba computer with Windows 8. How can I download the Adobe acrobat? I assume I don't have to pay for the program again? Thank you for all your help! Angelo.

    If you had purchased Acrobat Standard subscription.
    You need to download the application from below website :
    www.cloud.acrobat.com
    Sign in with Adobe ID and Password and once signed in click on Acrobat tab and download the application.
    Sign in - Adobe ID

  • Why doesn't Verizon offer any Contacts backup solution for prepaid customers?

    So I used to be on a contract plan, had my branch office close down, went out of work, and ended up having my contract lapse (this was a couple years ago). After all the monthly service charges for two lines mounted up before Verizon actually shut off the service, combined with early disconnect penalties and the like, the final bill was like $1100.
    I wasn't about to pay this, so I ended up switching to a prepaid plan. I understand that prepaid services naturally will carry certain limitations and restrictions of service as compared to contract plans, but one of the most absurd and ridiculous limitations is having no way to backup contacts, whether in general, or when switching devices (particularly from Android to Apple, or vise versa).
    As soon as I switched to prepaid, the Backup Assistant feature designed exclusively to backup contacts stopped working. To add, the Verizon Cloud service is not available for prepaid customers. You would think as small as a vcf namecard file is to backup, that either 1) Verizon Cloud should be accessible to prepaid customers, maybe not to the extent of backing up photos, etc., but at least to backup contacts, or 2) enable the original Backup Assistant feature for prepaid customers to backup contacts.
    I'm now switching from an Android device to an Apple device, and Verizon is offering me no solutions to backup my contacts, other than a customer service rep telling me I could try taking both devices in to a store to see what they could do, but promised nothing in regards to them actually being able to do it. Android to android is simple, as you can export your contacts to an external SD card, and then import them back in via the external SD. But when switching to apple device, you can't do that. There's also no indication I could import contacts from Gmail to an apple device.
    Even after getting gouged with an $1100 collection debt from Verizon due to an unfortunate loss of job, I stayed loyal to them, continue to reach in to my pocket and send them money every month for the last 2 years on prepaid, yet I can't even backup my contacts? It's completely absurd.

    if you have an iPhone you'd just do it through iCloud( I ssume ) and if you have Android you'd just do it through your Google account

  • I buy app keynote but I Don't have serial number.Help me please.

    I buy app keynote but I Don't have serial number.Help me please.

    This means you have the iWork '09 trial installed. You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user. Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.

  • I downloader Adobe premiere Elements 9 because computer crashed.  Don't have serial number anymore.  How do I obtain it?

    I downloaded Adobe premiere Elements 9 because computer crashed.  Don't have serial number anymore.  How do I obtain it?

    tamod
    What computer operating system is involved? I will assume Windows 7, 8, or 8.1 64 bit for now.
    If your Premiere Elements 9 was registered when first installed, the serial number for it may be at Adobe.
    Please go to the Adobe web site http://www.adobe.com, sign in with your Adobe ID and Password, in the Search field type My Products.
    Then follow the My Products link to your products. In the Your Products list find Adobe Premiere Elements 9 and click on it to reveal the serial number.
    After Premiere Elements 9 is installed, remember to download and install the 9.0.1 Update from
    Adobe - Premiere Elements : For Windows : Premiere Elements 9.0.1 update
    I have assumed that your program is on a Windows computer.
    We will be watching for your progress.
    ATR

  • I am sachin ,purchase iPad mini but I have problem with apple Id .because I don't have credit card for payment .i have debit card so pl help me

    I am sachin ,purchase iPad mini but I have problem with apple Id .because I don't have credit card for payment .i have debit card so pl help me

    As far as I know debit cards aren't accepted as a valid payment method. There are instructions on this page for how to create an account without giving a credit card number : http://support.apple.com/kb/HT2534
    Depending upon what country that you in you might be able to buy iTunes gift cards from Apple or other stores (supermarkets, electronics stores etc) and use those to buy items - but they aren't available in all countries, and they are country-specific (they can only be used in their country of issue

  • Hello , I bought an Iphone 5s gold GSM ios 7.1.2 16g and when I restored it, It locked by Icloud and I don't have any Number or Address of previous owner so what I have to do please help me thanks

    Hello , I bought an Iphone 5s gold GSM ios 7.1.2 16g and when I restored it, It locked by Icloud and I don't have any Number or Address of previous owner so what I have to do please help me thanks

    You will have to contact the previous owner, only he/she can remove the phone from their account. You don't have any contact details for the person that you bought the phone from, email address, phone number, postal address ? If you can't contact them then you won't be able to reactivate and use the phone.
    iOS 7 and activation lock : Find My iPhone Activation Lock: Removing a device from a previous owner’s account.

  • TS1702 I buy app keynote but i' don't have serail number in email . Help me please . Thank you

    I buy app keynote but i' don't have serail number in email . Help me please . Thank you

    This means you have the iWork '09 trial installed. You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user. Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.

  • I have serial number for Lightroom 5 and the 30 day trial need a place to activate

    I have serial number for Lightroom 5 and the 30 day trial need a place to activate

    This is where the problem is I already installed the Trial version but not the one I should have.   On their download site it shows
    how many days that are left  of the 30 days.   Wont let me do trial again will I have to finish my trial time?  you don't get any help from someone from Adobe it is a circle jerk of musical chairs. Thank You for your help God's blessing on you!
    JimHess <[email protected]> wrote:
    =============
    JimHess  created the discussion
    "I have serial number for Lightroom 5 and the 30 day trial need a place to activate"
    To view the discussion, visit: https://forums.adobe.com/message/6986791#6986791

  • My 16gb iPhone 4S keep tell me that my storage is almost full and I don't have enough space for any upgrades. I don't have any music or videos on my phone. I deleted all old emails, texts, contacts and apps but still nothing. When I check my settings, I n

    My 16gb iPhone 4S keep tell me that my storage is almost full and I don't have enough space for any upgrades. I don't have any music or videos on my phone. I deleted all old emails, texts, contacts and apps but still nothing. When I check my settings, I noticed that my Instagram is at 732mb and it keeps rising. Now it's at 814mb. Please help!!!!!

    What is the precise wording of the message that is occurring?
    Are  you attempting to update via iTunes on a computer or over the air on the device?
    How much free space is actually on the device?
    If updating via iTunes on the computer, how much free space on the computer?

  • How do I watch my iTunes movies, tv shows on my mac without having to download them all to my HD?  I really want my Mac to function like my Apple TV since I have just moved and don't have my TV for another few weeks. Help please?

    How do I watch my iTunes movies, tv shows on my mac without having to download them all to my HD?  I really want my Mac to function like my Apple TV since I have just moved and don't have my TV for another few weeks. Since I purchased my three Apple TV. I have had no need to download any of my movies to my Mac.  Which has been great.  However, I remember that I used to now have to do this... or did I?  I am just frustrated because I want to stream all this stuff vice haveing to waiting for it all to download fill up my Mac's HD and then just delete. Someone help please?

    Play the movie in iTunes to stream it.
    Click the cloud icon to download it.

  • How do I get rid of an old icloud account that was hacked and i don't have the password for?

    I was hacked awhile back and had to change to a new email. i was able to change my itunes account over but my icloud did not come over to the new account.
    I can not delete or change the old icloud account because I don't have the password for it.  what can i do to fix this?

    Use the Settings app to sign out of the old ID and sign in with the new one.
    Settings > iTunes and App Store > tap on the Apple ID > Sign Out > then sign in with the correct Apple ID.
    Not that all apps purchased or downloaded with the old Apple ID will require the old ID and password in order to be updated. To avoid this delete all apps associated with the old ID and download them again with the new ID. Be aware that you will most likely lose data associated with deleted apps and you will have to pay again for any apps that have a fee.

  • I returned my old ipod and ordered a new one a few days ago and i was never given a tracking number for the new one that is being shipped

    i returned my old ipod and ordered a new one a few days ago and i was never given a tracking number for the new one that is being shipped

    Go to the Apple Store webpage and in the upper right go to Account and select Track an Order. There you will find the status of your order. You only get a tracking order when the items ships.

Maybe you are looking for