Verizon: Droid Bionic Twitter Page Isn't Official

This may be some information the users hoping for a Sept 8 release of the Droid Bionic because it appears Motorola and Verizon reports that the Twitter post that a number of users have been following appears ro be from a unknown source and isnt related to Verizon or Motorola...
Check out the post at http://www.pcmag.com/article2/0,2817,2392027,00.asp

Ann154 wrote:
I'm speechless. No, not really.
I feel you Ann... By the way the animation is priceless...

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Avoid the Droid Bionic and if you are a potential customer, avoid Verizon

Back on November 16th, just 15 days ago, I purchased the Droid Bionic phone. Twice in the past two days the screen has stopped working, but I know the phone is still on because I can hear the notification alerts as well as see the blinking lights for a text message and such and can hear the phone ring when I have had a call. I have had to pop out the battery and reinsert it to get the phone working.
One would think that a phone bought brand new that is already experiencing problems and that someone paid a lot of money for would be replaced. Well, not with Verizon. I talked to someone at the Verizon store where I purchased it and was told that they would not replace it but would only go through warranty services in which I would recieve what Verizon likes to call a "certified 'like' new" phone. Now, to anyone with common sense, this is what normal people call a used phone. But telling the manager that it is wrong to replace a brand new phone with a used one completely confused her and made her argue that it wasn't used.
I recently went through the hassle of one of these used, oh excuse me "certified 'like' new" phones. About a month before my phone contract expired, my previous phone, the LG enV Touch went bad. Now I am someone who prides myself on taking care of my electronic equipment. The person at the Verizon store who helped me with the warranty process on it was impressed how my enV Touch looked new even after 2 years. The replacement "certified 'like' new" phone I recieved had a scratched screen, gunk around the 2 bottom buttons on the front, and a filthy keyboard. It hadn't even been cleaned and took me quite a while to clean the gunk from the buttons. I said nothing, which was a mistake on my part, because I knew I would be getting a new phone in about a months time.
It is just absolutely ridiculous, and bad customer service, that after just 15 days someone who spends a fairly sizable sum of money would have to exchange out a new phone with a used phone. I have a family share plan with Verizon with 2 lines coming up for renewal in a couple of weeks. Verizon will not continue my business on those lines and I am sure that one of the other companies will be glad to get it.
And to Verizon, perhaps you should rethink how you treat customers. I have been with Verizon ever since they moved to Huntsville when they bought out GTE Wireless. I can understand a 14 day exchange policy being strictly enforced when there is no issue with a product, but when a product shows to be defective on the 15th day, it's rather very poor customer relation to tell them they have to take a used product a half a month after buying something new when it is no fault of the customer.
I hope this helps anyone who may be considering the Droid Bionic and Verizon.

That's always been standard practice for Verizon. Six years ago, my LG Chocolate went - like new replacement. Then my EnV3 - like new. It's the manufacturer who should be more responsible. I was really hoping I wouldn't have the same issues my with my new Bionic! Good luck. Hey, if you have a problem, I would go to a Verizon owned store and check out your replacement before you accept it. Gunk is gross.

Droid Bionic incorrectly listed as HTC device on "Supported Devices" web page

At http://www.mozilla.org/en-US/mobile/platforms/ the Droid Bionic is incorrectly listed as an HTC device.
The Droid Bionic is a MOTOROLA device. :)
I attempted to submit feedback about this to Mozilla/Firefox but my feedback was rejected because the message contained a URL.
Will someone (who can) please notify the Mobile Firefox webmaster about this?
Thanks!

Thanks for letting us know. I've passed this information on the the correct people who will be able to fix this.
https://bugzilla.mozilla.org/show_bug.cgi?id=728761

Droid Bionic takes a long time to start up

Anyone else besides me having a problem with the startup of there Droid Bionic. I timed my phone to see how long it takes to start up
and I am averaging about 2 minutes for startup...but it has sometimes taken as much as 3 minutes. Verizon told me months ago that, that is normal for 4G phones because it takes longer for the 4g "handshake" or connect with it's service. I believed it for a while but it just seemed so long so I tested against my other friends. One friend has a Galaxy Nexus 4G and we both started our phones at the same time...my friend's Nexus started in less than 30 seconds, mine took more than 2 minutes to start. My brother has a Droid 4 and he turned off and restarted his phone twice while I was still starting.
Any advice other than doing a factory reset, since I have done this already. I have .905 installed on my phone but this problem was happening before that.
Thanks...

HLLUGO,
Hi there! I understand your concern that the device takes a few minutes to power up completely. It really depends on what type of apps are on the phone and how it needs to connect to them initially. My Nexus takes about 2 minutes to power on, but a co-workers of mine takes even longer, so it varies. I wouldn't be too concerned about it unless you notice it taking more than 6-7 minutes to power up. Keep me posted!
Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

I have a Droid Bionice, my 1st Smart phone. An install kept coming up ,I did it and everything has changed. I don't knpw what to do...Help...smart phone...dumb person

I bought a Droid Bionic Smart Phone. I loved it so very much. When I was on it and install kept coming up, over & over. I Don't know what it was called but I did look and it didn't say Verizon anywhere but I assumed w/my Lookout security app it wouldn't let anything bad in. But I downloaded it now my icons are different and on my manage apps I use to have only maybe 20 settings now I have a bunch. and the lil icon looks like a blue square app w/the lil cog looking symbol in it. Everytime I try to delete one thinking it will go back to the way it was it says it will cause problems w/all other settings. And also after the icom it says com.motorola.android.deep it says that on about 20 or 25 after the icon.It won't let me disable any of them.
The very 1st icon on my Apps on ,y Apps setting is the blue symbol that looks like a cog, and it has 32.00KB if I try to disable that because I figure it's the mother of all of them it says in a pop up...Disable built -in app-----If you disable a built in app, other apps may misbehave.? That doesn't sound very professional to me.One even says key chain for the app. I don't know what to do. I did look at it and I assumed when it popped up it was a legit thing. I didnt know you had to beware of something that was a pop up on the page.
I don't know if it's a Gingerbread or Ice Cream thing, I just know when I go to my settings it has overtaken 3/4th of my apps. And on most of them it doesny even offer me the chance or choice to disable it. Please somebody help me. I am so new to this. I loved my phone before now it's taken Over everything. I am scared if I run some of the things I see it says on my settings app it runs my phone,it says for instance:
Permission
This App can access the following on your phone
*YOUR LOCATION
coarse (network-based) location,fine (GPS) location
*SYSTEM TOOLS
modify global system settings
STORAGE
SYNC SERVICE
I dont know what any of this is and it says if I stop of close any of it , it will cause the app to fail.
How can I tell what I have downloaded as far as this whole montrosity....SO I can study it and read up what to do. I do't want to lodr my pictures or my pictures on my gallery/ I am afraid I have really screwed it up good!!!!!!!!!!!!!!!
I THANK ANYBODY THAT CAN HELP ME IN ADVANCE....

Follow this link for the Bionic ICS user guide; if you have issues/questions, you may want to do a search on this forum as there are already several threads/remedies. If a search doesn't answer your question, submit a post.
https://community.verizonwireless.com/message/893011#893011

Droid Bionic the most expensive Brick I've ever purchased

I just want to know when in November this update is going to happen.
This is almost worse than the gingerbread nightmare. I had a Droid2 which worked up until the Gingerbread update, then I purchase a "not-ready-for-primetime" Droid Bionic.
It took 6 months for my Xoom to become 4G, this when they said it would only be 90 days.
How long will I have to wait for my Bionic to do anything.
It's so bad that the fix to turn on airplane mode doesn't work now and half the time the phone doesn't even recognize it IS in airplane mode.
This has been this biggest Mongolian cluster ******** of a phone launch. God help those who upgrade to the RAZR with a battery that can't be removed.
I called to complain and received a refund on one month's data, but really why should I have to call on a phone that should work out of the box.
I love the phone I just want it to do what it's supposed to..
So again I ask, When can we expect the update VERIZON???
I'm just tired of the blame game, Verizon blames MOTO and then we find out some of the issues are because VERIZON wanted specific "proprietary mods" to the system...
Please update the phone soon..

It's not going to be in the beginning like they said. It has been pushed back toward the end of November now, probably just to get pushed back again. With the Razr out (which is what Verizon is focusing on), do you think we will get the update quickly? No. We should've had it by now. In fact, we shouldn't need an update period. I'm doing playing around with customer service and not getting a solution I'm happy with. I've emailed executive relations and am hoping for a response but I'm not sure if I will get one, I left a message for someone on Wednesday and haven't heard back. I want this phone returned, period. I've got introuble twice with work now because my phone did not recieve some important calls and I almost gave my mother a heart attack (I ALWAYS pick up for her and one night she called and called and called and my phone never rang once, few hours later I notice I had a few voicemails). Customer service isn't even sending out replacements anymore. They admitted to the Bionic plague and that every phone has the same issue.
Like you, the "airplane mode fix" doesn't even work for me. I have to pop the battery and even then it doesn't always work.
I'm almost tempted to copy and paste the email I sent because Ive had a crap shoot with this phone. What really ticked me off is the fact that I was conned into getting a "free" accessory when I could've got $50 off the phone. Who wants a battery dock with two batteries. I dont want to sit there and have to switch batteries once a day.
I want to quote a Verizon executive relations rep from two years ago when I was following the Omnia 2, someone had inquired about release dates.
Good morning Mr. X,
We are in receipt of your correspondence to Mr. Lowell McAdam concerning the release of the Samsung Omnia II. We appreciate your enthusiasm and anticipation of the release of the new device.
While we are aware you are anxiously awaiting the launch, at this time, we cannot provide a definitive date for the release. We do not like to set false expectations about a release date and then have to push it back, and instead only announce a release date when we get closer to the actual release. Verizon Wireless has a responsibility to our customers and prior to the release of any device; we want to ensure the device passes our standards. That includes superior performance on our network, our staff is fully trained, and inventory is available to meet the needs of our customers. We'd rather wait to get the product right rather than rush out a product that causes problems. Please check our website periodically for a news release about upcoming phone announcements.
Thank you for your feedback. We value your opinion as well as your business.
Sincerely,
NE Area Executive Relations
Take note of what I bolded and underlined. Either Verizon changed their "responsibilities" in the past couple years, or they just aren't doing their job.
Will keep you guys updated. Hopefully I'll finally be able to get another phone that actually has the service that I've been paying for. I will say though if I do not hear back from the last executive relations rep I emailed, I'm filing a complaint with the FCC, the attorney general, and filing a dispute on my credit card. Maybe I won't get a new phone but with my last step I'll at least not have paid for a worthless phone.

DTMF tone on Motorola Droid Bionic

One adjustment our current smartphone doesn't have that we found it needed in order for better communication with our office's phone system is the ability to adjust the DTMF tone; so, while researching new smartphones, it is something we are looking for. This is not listed in the User Guide for the Motorola Droid Bionic so I chatted with Verizon and was told that since this is such a new phone, it should be capable of this. I then emailed Motorola, they replied that the DTMF is not adjustable on this phone. Have any Droid Bionic users found this to be an issue?
(Note that we are also looking at Motorola Droid Razr where I posted the same question.)

Hello CF-Robin,
I'm glad that you inquired about the DTMF tone. I've had people asked me about this in person and I think that now is a great time to share how to adjust this functionality. The Motorola Droid Bionic's DTMF tone can be adjusted within the device settings. I have the path noted below on how to reach this setting on the Bionic.
From the main screen, touch menu tab.
Touch Settings.
Touch Call Settings.
Touch DTMF Tones.
Select from Normal or Long.
For the DTMF setting, there are only two choices, normal and long. Both selection works well with most automated phone systems. I encourage you to test both settings with your company's phone system to ensure that they are working together. Hope this helps!
Thank you...
ArnettH_VZW
Follow us on Twitter @vzwsupport

Droid Bionic text messages going to wrong people

I have had my Droid Bionic for several months now. It is not rooted and I don't download tons of apps on my phone. I don't use netflix to watch movies or download music. The apps I have are mainly to help me with work. So I'm not app happy just downloading things non stop. This is why I'm confused and irritated. My Bionic has started sending text messages to the wrong people! I had this issue with my Droid X which is why I switched to the Bionic, hoping that after all these years of making smart phones motorola, google and verizon would put a phone out there that actually works like it's supposed to. How much practice do these phone companies need to get their OS right? I don't mind paying a lot of money for something that will make my life a little easier but I get very irritated paying a lot of money for something that doesn't work the way it's supposed to...and at the most inappropriate times. The Bionic has gone from helping to adding to my daily hassles. Is anyone else having issues with text messages going to the wrong people on their Bionics? Have you found a way to fix it? I'm also getting error messages that just started about a week ago...com.motorola.main.service has stopped and then a option to forceclose. The tech support person at Verizon sounded like he had never seen a smart phone before and gave me the Verizon standard technical reply..."do a factory reset". I should not have to reset anything on a NEW Phone! Why don't you fix these problems Google, Motorola and Verizon and in a timely manner?! I know for a fact if I didn't pay for my phone as promised or pay my bill as promised I would suffer the consequences immediately! You cell phone companies are all about getting your money and leaving us customers out here hanging and irritated. If you think my feelings are misguided then feel free to prove me wrong. FIX THESE ISSUES AND FIX THEM IN A TIMELY MANNER! BETTER YET, PUT OUT A PRODUCT THAT WORKS AS PROMISED IN YOUR ADS! TRAIN YOUR TECHS TO ACTUALLY RESOLVE ISSUES INSTEAD OF RECITING THEIR FAVORITE MOTO "Do a factory reset"! When you do these 3 things I will not feel like someone who has been lied to, robbed, and irritated! I am usually a very positive person but after dealing with issues with 2 expensive phones I'm a little upset. Can anyone help me fix my phone?

Go into your settings, Messages and turn on iMessage. It will then send messages that are iMessages to both your iPad and iPhone. You can also turn off this feature on the iPad if you do not want to receive messages on the iPad.

Help with Managing sub accounts and The page isn't redirecting properly

Anytime I try to make a new sub account, and I click on "Sub Accounts" I get this error:
The page isn't redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
    *   This problem can sometimes be caused by disabling or refusing to accept
          cookies.
Before you ask, I'm a bit of a PC geek, I tried in both FF and IE8, same result, checked cookie settings, and they are NOT disabled etc.
Any ideas?
Solved!
Go to Solution.

Cookies are normal. The only exceptions are for SU.
I found a way to manage the sub accounts. Through Yahoo. Which is completely asinine. Why do I have to go to Yahoo's page when IT'S RIGHT IN MY VERIZON!?
I wish I could "unbrand" my dsl service.

How do I get my contacts from Droid Bionic to iphone 4?

How do I get my contacts from Droid Bionic to iphone 4?

Centurion, congrats on your upgrade! I'm sure you'll enjoy the iPhone 4. There are several ways to transfer your contacts. First, are your contacts backed up to either Hotmail/Live or Google? If so, then you can setup that account as Microsoft Exchange account on your iPhone. For Hotmail/Live, http://bit.ly/14VLVIV. For Google, http://bit.ly/XzDaRC.
Let me know if you need further assistance, or have your contacts saved another way.
MarquiaF_VZW
Follow us on Twitter @VZWSupport

Trying to use hangouts for sms on verizon droid maxx but "can't compose"

I'm trying to use hangouts for SMS on my Verizon Droid Maxx but the message "Can't compose. No default SMS app." displays when I try to compose (+") a new message, even though the top of the screen says that "Hangouts is your SMS app". What do I need to do?

Good Afternoon, dgcaskey,
I love my Hangouts application. Let's see if we can get this up and running for you. Have you been able to use this application before? Or did you just installed this app onto your phone? Have you been able to delete the application off the phone and redownload it? When you receive a text message does it come in through the Hangouts app or the normal stocked application that is on the phone? Please keep us posted.
KevinR_VZW
Please follow us on Twitter @VZWSupport

What to choose? And what to do with Droid Bionic?

So now that we all know Verizon is getting the top 3 phones for the holiday season i am wondering what phone of the 3 would you go for. HTC Rezound, Droid Razr, Samsung Nexus.
The reason I ask is that I have a Droid Bionic and although I have not experienced any of the problems that most people complaint about. I have had some apps disappeared. And sometimes I have to connect to my works WIFI to get data even though I have full blown LTE coverage in my area. I don't want my bionic anymore so I will put it up for sale and get the HTC Rezound.

PJNC284 wrote:
vidguy7 wrote:
In exchange for the slimmer form factor of the Razr vs your Bionic, you wil be getting a sealed battery that cannot be replaced, cannot be swapped for a heavy duty battery and cannot be rebooted by pulling the battery as may sometimes be required.
I'm also not sure why you think the phones you mentioned won't have as many, if not more issues than your Bionic. The last Samsung I had was the Charge and that was an unequivical disaster. No more Sammys for me.
All of the 4G phones have the connection issue to one degree or another. That won't change until Verizon does something with their 4G network.
My advice? Stick with your Bionic.
Some combination of the volume/power buttons will probably serve the same purpose as a battery pull on the Razr. Like you said, the sealed battery is probably a bad idea with the inefficiency of current LTE devices. Still not a fan of blur either but it seems to be getting better.
As for the Nexus, don't let the image of previous Samsung devices sway you. Software is Samsung's main weak point but that has been removed from the equation as Google will be providing the update. No bloat or manufacturer skin to way it down. It'll be the first ICS phone so it'll likely have its own list of bugs and quirks but what phone doesn't. No SD card is really the only downside I can see and that's all a matter of personal preference.
The Rezound is pretty much a Thunderbolt on steroids. It'll be a good device but will suffer from the same battery issues as previous HTC phones since they keep trying to put the smallest battery possible in it. Almost twice the thickness of the Razr and they still can't keep up with battery capacity. Plus it may be "ICS ready" but it'll probably be months before anyone actually sees it.
Very informative post. Are tou saying the Nexus will not have a microSD card included?

I have an update for my Motorala Droid Bionic that I am downloading now. It is version 6.7.246. Is this the update for ICS?

I

We are pleased to announce the new Android™ 4.0.4 (Ice Cream Sandwich) software upgrade for the DROID BIONIC by Motorola. The software upgrade (6.7.246.XT875.Verizon.en.US) includes numerous enhancements and improvements. I just googled my own question! Hope everyone has good luck with the update.
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/90340/p/30,6720,8048

2 Question's regarding "Droid Bionic".

Hi, could someone please help my find the user's manual for the droid Bionic ((expecting delivery on Wed would like to read up on new device) ? Also, this is my first droid any setup tips or general tips would be appreciated.
Thank You !
Greg

Yes, congratulations on your new DROID BIONIC Grega2734!
And thanks for the great information Bionic_3!
I'd like to, also, offer 2 additional links with great information & support for your BIONIC below:
DROID BIONIC by Motorola Support
Initial Activation and Setup - DROID BIONIC by Motorola
I hope we have answered your questions, and have addressed your concerns.
Thanks,
AnthonyTa_VZW
VZW Support
Follow us on Twitter @VZWSupport

Stories about early upgrades for the Droid Bionic.

Hello,
I have been searching for stories about the Bionic for a while, and I have seen a couple pop up that say Verizon is offering early upgrades to *SOME* customers.
http://www.gizmocrunch.com/mobile/8185--verizon-iphone-5-htc-vigor-nexus-prime-motorola-droid-bionic
I have been a customer of Verizon for a little less than two years. I am still using the OG Droid, and it is starting to bogg down quite a bit and freeze/crash randomly, so getting a new phone is one of the top things on my list. My upgrade discount is up on 10/25/11, but seeing that the Droid Bionic is going to come out Sept 8th (little more than a week), and seeing that Verizon is offering early upgrades to certain people, I was wondering who exactly GETS these early discounts. Reading the articles apparantly Verizon sent emails out to some people, but I haven't gotten anything about it.
So are these articles correct? If so, who exactly CAN get the discount? And will I be able to get the phone when it comes out?

This promotion, although recently released, doesn't necessarily pertain to the Droid Bionic alone. Verizon sent out thousands of e-mails to customers that have never owned a smart phone before and fit various other criteria. The promotion allows you to upgrade from a basic phone to a smart phone early if you wish to do so. The promotion also entitles the customer to a $100 rebate in the form of a Visa gift card if they mail in their old basic phone as well. Hope this helps.

Verizon: Droid Bionic Twitter Page Isn't Official

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