Verizon DSL and FTP/SSH issues

Can somebody competent suggest finally something here ? (the web is full of unresolved complains about this).
PROBLEM
iMac, Leopard -FTP server activated, firewall completely disabled. No problem connecting to it from another machine on the same network using local network IP address (as listed in Apple sharing panel: "Other people can access your FTP server at ftp://192.168.1.x").
The problem is connecting to the server from OUTSIDE the local network (that is on the IP assigned to my machine by Verizon DSL modem/router combo) as this always fails with message: "Connection refused"
It is not clear to me what is refusing connection, the router, the mac itself or just the ftp server.
I set up port forwarding on the router (ports 20,21) per widely circulating instructions but that makes no difference whatsoever to my ability to connect to that server.
The situation is really confusing because a simple web check (http://www.canyouseeme.org/) shows them open, fully accessible, but on the other hand when I do port scan in Network Utility on my mac I see them only open under local IP, external IP only allows 6 ports (telnet, http, http-alt, etc) open, and port forwarding on the modem makes no difference to what Network Utility reports as open on wide IP *.
I know that forwarding works on this Verizon modem from the fact that I was able to get my bittorrent client to work correctly (NAT problem) once I opened its port on the router. So I'm tempted to conclude that it is something on the mac that refuses. But what, firewall (shouldn't - it's disabled), the ftp server (unlikely 3rd party server "Pure FTPd Manager" shows exactly the same behaviour) ?
So who? And what to do?
Apple?

I'm unable to make much out of any of this, so I hope j.v. you will be kind enough to comment further.
config: Verizon wireless DSL router/modem.
WAN
ip #71.111.61.141
LAN
192.168.1.64 iMac (wired) runninng ssh "server:
192.168.1.66 N800 internet tablet (on WiFi locally, same router)
192.168.1.68 SIP hardware Linksys (wired)
router forwards 22 to iMac 192.168.1.64 (open from WAN per http://www.canyouseeme.org/)
TCP dumps per j.v. test
on successful local IP from iMac
"ssh [email protected]"
nothing dumped
on unsuccessful from iMac on external IP "connection refused"
"ssh [email protected]"
23:48:45.886050 IP 192.168.1.64.63815 > pool-71-111-61-141.ptldor.dsl-w.verizon.net.ssh: S 2691185684:2691185684(0) win 65535 <mss 1460,nop,wscale 1,nop,nop,timestamp 612547688 0,sackOK,eol>
on successful local IP from N800
"ssh [email protected]"
1 IP 192.168.1.66.56022 > 192.168.1.64.ssh: P 2200:2232(32) ack 2526 win 2636 <nop,nop,timestamp 4936734 612549301>
23:51:27.268487 IP 192.168.1.66.56022 > 192.168.1.64.ssh: F 2232:2232(0) ack 2526 win 2636 <nop,nop,timestamp 4936735 612549301>
23:51:27.271439 IP 192.168.1.66.56022 > 192.168.1.64.ssh: . ack 2527 win 2636 <nop,nop,timestamp 4936735 612549301>
23:57:56.551019 IP 192.168.1.66.61798 > 192.168.1.64.ssh: S 774661275:774661275(0) win 5840 <mss 1460,sackOK,timestamp 4986560 0,nop,wscale 2>
and so on
on unsuccessful from n800 on external IP "connection refused"
"ssh [email protected]"
1 IP 192.168.1.66.56022 > 192.168.1.64.ssh: P 2200:2232(32) ack 2526 win 2636 <nop,nop,timestamp 4936734 612549301>
23:51:27.268487 IP 192.168.1.66.56022 > 192.168.1.64.ssh: F 2232:2232(0) ack 2526 win 2636 <nop,nop,timestamp 4936735 612549301>
23:51:27.271439 IP 192.168.1.66.56022 > 192.168.1.64.ssh: . ack 2527 win 2636 <nop,nop,timestamp 4936735 612549301>
Will test "real external" connection (meaning from something not sitting on the same router) tomorrow and will post.

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Verizon DSL and Airport Extreme

I'm going to add aniBook (oe whatever Apple will call it by then) this spring, as I want to enjoy the wi fi fun like evryone else. My ISP is Verizon DSL, and I was wondering if anyone else here in the discussion board is currently using an Ibook with Verzion DSL and Airport Extreme. I think Verizon has a modem that supports both wired and wireless networking--which is what I'll need since I won't be retiring my iMac G5 anytime soon. So any adive or info would be appreciated.

I currently have the ActionTech Modem (supplied by Verizon) as my wireless router, but would like to replace that with my Airport Extreme. Can this be done?
You will need both. Since both supply NAT, DHCP services and WiFi Access Point, you will have to turn off all three of those in one of them. This is usually called putting the device in "bridge" mode. My recommendation is to turn off those features on the Actiontech modem/router/access point, turning it into a plain DSL modem, and let the AEBSn do all the 3 features (NAT, DHCP, AP).

Verizon DSL and wrt54g

Having problems installing my linksys wrt54g v8 router with my verizon DSL internet connection. On the step where the computer checks the internet connection I get an error message saying. Unable to detect internet connection or something like that. I tried going into command prompt and typing ipconfig/release and ipconfig/renew then ipconfig/all and tried again but still same message. I also tried powering down the modem and restarting it. And restarting the whole entire computer but it still isn't working. Was just wondering if anyone else is having a problem with verzion and linksys router. Also if you have experienced this problem how have you fixed it? Should I try setting up a static ip or would that just be a waste of time? If you have any other suggestions then please feel free to give me any and all information you can. I'm not a beginner on computers so I fully know what I'm doing though I'm not a complete expert so I'm a little stumped on this particular issue. Thanks for reading.
Solved!
Go to Solution.

try to click here
that link tells you how to install the router manually with dsl ISP. i just hope that helps.

Verizon DSL and Airport Extreme Setup Problem

I have Verizon DSL (not FIOS). I am using a Westell modem, model number B90-210015-04.
I try to go through the setup but the Airport Extreme Utility says it cannot find a valid IP address (the light keeps flashing).
I have it setup in bridge mode since I think my modem is also a router. However, there are a lot of other inputs in the setup and I don't know if I need to put in anything for those (e.g. DNS Servers, Domain Name, etc.). I called Verizon and they said there shouldn't be any special inputs. They implied it should just work out of the box.
The modem is working with my existing Netgear router (model number WGR614 v4).
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Had the same problem. Had the same setup as yours.
If you use WPA/WPA2 and if your password is too short (less than or equal to 8 characters), the AirPort Extreme Utility will misleadingly tell you it cannot find a valid IP address. As it turns out, WPA/WPA2 requires a longer password (see http://en.wikipedia.org/wiki/Wpa2). I don't understand why a weak password would result in a confusing error message like this, but after I used a stronger and longer password, the dreadful amber light finally turned green!
PS: I didn't enter any DNS/DHCP info nor my DSL account/password info throughout the entire setup process. I figured that if I didn't need these pieces of information with the old router before then I shouldn't need them with this new hardware.

Verizon dsl and linksys have same ip address

i have verizon dsl ip address 192.168.1.1 and a linksys router wrt54gs and i cant get the two hooked up together.i was told to go to the linksys page by typing 192.168.1.1 but it takes me to verizon.what do ii do and how can i get my dsl moden set up wireless withe the linksys.ive called verizon and linksys and spent hrs on the phone and they cant figure it out.any help would be great.thanks.

The back of your router will have ports where you can plugs cables into, just make sure your tower cable is connected to a regular port. the regular ports will be close together whereas the wan port (where you connect the dsl modem to is alone).
So....you should have your tower connected to a regular port and the dsl modem cable is not connected to your modem.
Hold the one of Windows key down ( the Windows logo key located to the left and right of the ALT keys) and hit the R key. A small window will pop up.
Type cmd then click Ok
A dos window will open, type Ipconfig /all and hit enter
Look for Default Gateway and tell me what the IP address is.
Also tell me what the IP Adress is.
What I'm looking for here is, your IP address and the routers address (Default Gateway)

Verizon Fios and internet connection issue for ONLY some of my devices

Lost my internet connection last night for about half of my devices (iMac, iPad, Kindle) but the funny thing is that the other devices are able to connect to the internet at the same time.
The Verizon Fios router is MI424WR with dual antennae. I have a Time Capsule hooked up via ethernet to the Verizon router and am using the TC as a wireless access point.
As I am not computer knowledgable, could this happen if there was a firmware update on the Fios router? Could the Fios router allow only certain devices access while denying access to other devices to the internet? It seems that if only one device can access the internet, the system does work but there is a "gatekeeper" that is not allowing access.

No, you use the airport utility not Network Preferences which is your local computer setup.
Setup of the TC you need to select it in the airport utility.. on either a Mac or in a phone or ipad.
When you open it click on the TC and go to the edit tab and check all the details. eg the bridge is here.
Go to the wireless tab to setup wireless.
I recommend a change of wireless name if you do not use names that are short, no spaces and pure alphanumeric. do so.
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Verizon DSL Tech Support and Slow Upload speed

We have been having considerable issues for 16 months with Verizon DSL and numerous chat sessions/calls to Verizon tech support. They verified that the upload speed was 768Kbps. Every site showed 360 - 370 Kbps.
Finally a technician came to the house and confirmed that the maximum upload speed at that location was 384. How could tech support be lying the whole time? Many times I point blank said 'why is the modem set to 448?'. They said the PCs would be faster than that. When the VZ techs come in through our PCs with Citrix remote support, they are dumbfounded that that they only got 27 Kbps - they ALWAYS forgot to realize the Citrix session is taking some the upload bandwidth to see my video - DUH
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Visit http://192.168.1.1/ and tell me what you see mentioned as both the download and upload speed that the modem reports it being connected at.
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The first to bring me 1Gbps Fiber for $30/m wins!

Linksys and Verizon DSL

I have Verizon DSL and have been using a Netgear wireless router for years, but was going to install a Linksys WRT54G. It doesn't seem to get the DHCP address. I have another linksys router I was going to test with but that also doesn't work. My netgear products work fine straight out of the box...what's the deal with linksys!

The resolution is to NOT use PPPoe at all. Verizon doesn't use it (at least in Oregon they don't).
Set the local IP of your router to 192.168.2.1 so it doesn't conflict and cause a NAT loop with the modem. The modem's IP is of course, 192.168.1.1.The Modem will work in routed bridge mode. The power, lan,dsl and internet lights will all be ON.
Protocol: Bridge
Mode: Routed Bridge
Router, set to DHCP/Automatic, don't worry about cloning the mac or any of that. The only thing you need to change on the router is it's local IP, to 192.168.2.1
Reboot your PC, powercycle the modem and the router, and viola.
Here are some links to Westell's site.
http://www.westell.com/technical-support/technical-support-2.html
http://www.westell.com/images/pdf/bc90_6000_6100_6110_ug.pdf
Message Edited by DAM3D on 09-08-2008 07:52 PM

Verizon DSL - High "Speed (down/up)" Low connection rate

Hello -
I am doing this for myin-laws, who live in a semi-rural area. They have Verizon DSL, and have been having very slow connection speeds for the past few months (they have the 1.5-3 Mbps, and are getting between 200-700 kpbs. Sometimes, for a few seconds, it can get as high as 1.1 Mbps, but it never gets to 1.5.
I have tried lots of things. We got a new modem, reset the D-Link router to factory settings, plugged the modem directly into the desktop, rebooted everything, then rebooted again, called Verizon and talked with their overseas people, who said they would have someone look at it.
Everything, no dice. So I'm not sure what to do.
Here's one thing I noticed, however. When I go into the Modem sign in screen, and look at it (It's the Red sign in, not the Blue, on a Westell 6000 DSL modem), they get a very high "Speed (down/up)" level. Something like 1740 down, and 500-something up.
But the actual downloads are nothing like that.
Is that significant to anything?
My other situation is that I am not at their computer now (I am back in the city). When I left their place, I did not know about these boards, and I can't remember any of the other information that is from the modem sign-in. That one piece, however, seemed strange to me (a high "Speed (down/up)" level, but slow reality.
As you think about it, could that lead to any clues or solutions I should look for the next time I go up there?
Thanks for reading this.

The closest proper sync rate that the modem would show for speed would be 1792/448Kbps, which would be the 1.5Mbps provisioning of the 1.5-3Mbps package. Verizon usually configures the speed lower if the line is not capable of holding a full 3Mbps or even an "optimized" flavor of it (which is ~2600kbps down, 640kbps up). Anyways, the next time you get the chance, I'm going to need the following information from their line:
1: What do their modem Transceiver Statistics look like? If running a Westell modem, visit http://192.168.1.1/ , choose System Monitoring, Advanced Monitors and then click Transceiver Statistics. Post up what you see there. For ActionTec modems, check the Status pages of the ActionTec for DSL Stats. The address to ActionTecs are the same.
2: Find out if the slow speeds are taking place all the time, or only during the evening hours
3: Go to http://visualroute.visualware.com on their PC and choose the closest server to them. Let the Java applet load, and when it does it will show you a "Trace" box with your relative's IP address filled in. Press Trace and let it complete. When it completes, move the mouse over the second-last Circle (second from the right) and take down the name of it. If you see "ERX" in the name, please tell me.
If you are prompted for a Username/Password while doing Step 1, try the following:
admin/password
admin/password1
admin/admin
admin/admin1
========
The first to bring me 1Gbps Fiber for $30/m wins!

Verizon DSL modem not connecting through Linksys wrt54g

I recently switched to verizon DSL from comcast. The verizon modem when connected directly to the back of my mac works amazingly well. Now i was to be able to connect with my laptop and xbox360 wirelessly which was not a problem with comcast. So i take the Ethernet/Data/Modem cable(what ever you want to call it) from the modem and connect it to the INTERNET port on the back of the router. Then take another ETHERNET cable and connect it from the first WAN port to the back of my computer where the modem was originally directly connected. The routers internet light is on as is first ethernet light on the front of the router. And all three lights on the modem are on; internet, data, and dsl. The macintosh is now not able to connect to the internet. The laptop can connect to the network but not to the internet.(says local only) It seems like a lot of people have had this same problem but i have yet to see a solution. and again when i take the cord from the modem to the router and change it back to connecting the modem directly with the home computer (mac) the internet works fine. I know this seems very dumbed-down and a dumbed-down kind of answer is preferred. I have been fixing problems with our home network for years now and have never come across something that stumped me while the solution seems like it would be so simple.

If you have Verizon DSL and you wish to configure your router and connect the XBOX360 wirelessly, then, first thing you should do is to fully bridge your modem, then connect your modem to the internet port of the router and configure your router's internet connection type to PPPoE...
Open an Internet Explorer browser page on your wired computer(desktop).In the address bar type - 192.168.1.1 and press Enter...Leave Username blank & in Password use admin in lower case...
When the router’s web-based setup page appears, click Setup then look for Internet Connection Type and select PPPoE on the drop-down arrow.
Enter the username and password that your ISP provided you in the User Name and Password fields, including the domain in the username if necessary such as [email protected] and CLick Save Settings.
Click Status then look for Login Status and check it says Connected. If it’s connected, you should be able to access the Internet.
NOTE: If the Login Status says Disconnected, click Connect, then check if you’re receiving an error message.
If you get an error meaasge follow this link
For xbox -
Click on "Applications and Gaming" tab and then click on "Port Range Forwarding" subtab...
1) On the first line in Application box type in ABC, in the start box type in 53 and End box type in 3074, leave the protocol as both and under ip address type in 192.168.1.20 and check the enable box, click Save Settings once done...
2) Once you return to the set up page click on the Security tab and uncheck Block Anonymous Internet Requests and click on Save Settings...
3) Click on set-up and change the MTU Size to 1452 and click Save Settings...
4) Goto the XBox Network Settings and IP Address Settings and select manual IP Settings and assign the following on your Xbox
IP Address :- 192.168.1.20, Subnet Mask :- 255.255.255.0, Default Gateway :- 192.168.1.1...
5) Also assign the DNS Addresses on the Xbox
Primary dns :- 4.2.2.2...Secondary dns :- 192.168.1.1
6) Turn off your modem, router, and Xbox...Wait for a minute...
7) Plug the modem power first, wait for another minute and plug the router power cable, wait another minute and turn on the Xbox and test it...it will connect...
IP Address: 192.168.X.[last part of ip in your device] e.g. if static ip given to the device was 192.168.X.10 get the last part and put that to the empty box.

Verizon DSL wiped out bookmarks

I just installed Verizon DSL and it wiped out all my Safari bookmarks. I'm maddern' ****. I called Verizon - they said to call Apple and offered me a month of free service (which we may not keep anyway).
When I installed their dsl, it required adding their bookmarks ("fun favorites") to my browser. There was no option to deselect. It didn't add their favorites, and ended up deleting everything, including links on the bookmarks bar.
It left Firefox bookmarks alone. Luckily, I had backed up my bookmarks (by importing to Firefox) a few months ago, but I still lost a lot of bookmarks. I just exported the Firefox bookmarks and imported to Safari.
It also messed up the "address book" folder in the bookmarks, though my mail address book seems ok.
So, let Verizon buyers beware!!
Has anyone had a similar problem. Does anyone have a more elegant fix? (I had backed up my Safari library a while ago too.)
iMac G5 Mac OS X (10.4.7) 1.6 ghz

I just installed Verizon DSL and it wiped out all my Safari bookmarks. I'm maddern' ****. I called Verizon - they said to call Apple and offered me a month of free service (which we may not keep anyway).
When I installed their dsl, it required adding their bookmarks ("fun favorites") to my browser. There was no option to deselect. It didn't add their favorites, and ended up deleting everything, including links on the bookmarks bar.
It left Firefox bookmarks alone. Luckily, I had backed up my bookmarks (by importing to Firefox) a few months ago, but I still lost a lot of bookmarks. I just exported the Firefox bookmarks and imported to Safari.
It also messed up the "address book" folder in the bookmarks, though my mail address book seems ok.
So, let Verizon buyers beware!!
Has anyone had a similar problem. Does anyone have a more elegant fix? (I had backed up my Safari library a while ago too.)
iMac G5 Mac OS X (10.4.7) 1.6 ghz

New mac user....mini + verizon dsl & networking?

Hello all! I got my first Mac this Monday and I have fallen in love with this machine. I got the base model with no upgrades (though now I kinda wish I sprung for a larger hd and airport..oh well).
Anyway I love it and was even pleasantly surprised to find 1.33 Ghz instead of the advertised 1.25.
Anyway, I am about to make the mini my main computer for connecting to the internet and then have my desktop connect through it via the router and my laptop do the same with hte router. I already hav emy printer set up on the Mac but something on the Windows side is preventing it from being usable by XP (though it recognizes it and has all the drivers..it will only print if the usb is conncted to it).
Anyway, I am going to start form scratch on the WIndows side because my desktop has been giving me nothing but software problems.
Are ther eany tips you could give me when it come sto setting up my Mac/PC network?
Also, I have Verizon DSL.....is the setup for it on a Mac as cumbersome as it was with the PC?
Thanks...any advice, tips appreicated for this newb.

Granted I don't have Verizon DSL and don't know it's specs, and requirements. Does it use PPPoE for it's authentication, since you mentioned a login and password?
What we did with our DSL up here, is setup the router to send the username and password, then we just coonected the computers to the router. This way, we didn't have to install any software, on either the Macs or the Windows boxes.
Timothy N. Couch

Yahoo email OK after cancelling Verizon DSL?

Will my 'Verizon Yahoo" email account still be OK after I cancel my Verizon DSL?
I access my email at mail.yahoo.com. My email address is similar to [email protected] The banner at the top of the page says Verizon Yahoo Mail and the menu includes some Verizon items. I'm cancelling my Verizon DSL and switching to another ISP (but keeping my Verizon phone service, for now.) What will happen to this Yahoo email account after I cancel my Verizon DSL? Will it still exist, with all my saved messages and folder intact?
Thanks in advance for your help.
some_user

Based on past experiences, if your e-mail is supplied via Yahoo from Verizon, your messages and account should stay intact. However, you must note that your e-mail address will change. After your account is terminated and Verizon has finished up the account on their end, the next time you go to log into your Yahoo account, Yahoo will ask you to set up the account again.
In essence, logging into what is the "Suspended" account should convert your account to a free Yahoo account. This policy may have changed as both Verizon and Yahoo have been changing their services around, so you may want to get clarification from Verizon support. On the safe side, connect to your mailbox via POP and download the contents of your mailbox to a local mail client, leaving e-mail on the server. Export your e-mail contacts to a file and save that, too.
========
The first to bring me 1Gbps Fiber for $30/m wins!

I cannot maintain a consistent connection with Verizon DSL

I have had my DSL since May (when i purchased my mac) and cannot keep a consistent connection to the internet. Surfing the internet is not the problem (though I do get "your computer is not connected to the internet" messages frequently) The real problem is with downloads. Mainly, I can't download. I have had 3 apple updates that i have needed to download for the past month and i cannot keep the connection to my DSL to get them. I have phoned Verizon who says that i am connected, my modem is fine and so is my phone line. I have changed the ethernet cable. Apple support is always closed when i am home and actually in front of my computer. Has anyone else experienced this with Verizon DSL and conquered it?
Thanks.

I would suspect the modem. Has Verizon been out to check it? They should also check your phone line. You shouldn't be paying for service you don't get. I think you need to complain loudly, get a case number and work it out with them that you are not paying for service you're not getting.

Mail and Verizon DSL

My ISP is Verizon DSL. Between yesterday and today, I stopped being able to send mail through both Mac mail and Verizon DSL webmail. Earlier today, I began to be able send mail through Verizon's webmail, but still not through Mac mail. After spending 2 hours on the telephone today with 3 different Verizon tech support people (none of whom could do more than verify that my incoming and outgoing mail settings were correct), I was told that the issue did not lie with Verizon, but that it was a Mac mail issue.
One of the 3 techs I had spoken with had asked me to change the outgoing server port from 25 to 587. I decided to change it back to 25, which was the setting that it had always had. Once I did that, Mac mail worked right away.
So, I cannot believe that this is a Mac mail issue, and, of course, Verizon claims that it is a Mac issue. All during this time, my .mac account worked fine in Mac mail.
Has anyone else ever seen anything like this? Is this a Verizon snow job or is Mac mail buggy this way? Thanks.
Mac Pro Mac OS X (10.4.9)
Mac Pro Mac OS X (10.4.9)
Mac Pro Mac OS X (10.4.9)

.Mac's SMTP server is password authenticated and many ISPs don't block the use of SMTP servers that are outside of their network on Port 25 as long as the SMTP server is authenticated but you are probably using 587 for the server port for .Mac's SMTP server.
Since you were unable to send messages with your Verizon account when accessing the account via webmail either, this is a strong indication that the problem was with Verizon. Being able to send messages via webmail was restored and it appears the same for their SMTP server with an email client such as Mail.
Sending via webmail access does not use an SMTP server.
Many of these ISP tech support personal are poorly trained or just not very knowledgeable or uninformed. Some report here that their ISP tech support informed them that the ISP doesn't block the use of SMTP servers that are outside of their network which is completely wrong so this is either very poor training and/or the ISP not hiring the best of employees probably due to low pay.
There are no perfect email clients either and the file that stores account information and SMTP server information for the Mail application can become corrupt and cause sending problems. Having SMTP servers available to choose from which are not being actively used by any account can sometimes cause sending problems with a valid SMTP server that is working properly.
Since you were also unable to send messages via Verizon's webmail access for a period of time which was later restored along with not being able to send messages with Verizon's SMTP server with Mail which was also restored later and all the while being able to send messages with .Mac's authenticated SMTP server, this indicates a Verizon problem 100%.

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