Verizon DSL HELP!!!!!!!!

I am trying to set up my mother in law with an Airport Extreme Base Station and Verizon DSL long distance in Florida. We followed directions from Verizon to set up the DSL modem in bridge mode. The AEBS is then set up to connect using PPP over Ethernet with her Verizon name and password, with always stay connected checked. With the iBook it is set up for normal DHCP with PPPOE turned off. But it is not working. She gets a continual message "looking for PPPOE host" and does not get an IP address on the base station. Can anyone help???

Nathan:
Althought I don't use Verizon (I have AT&T/SBC) here are some suggestions.
Depending on the modem you have I suspect that you have entered your ID and password into the modem which means you should not be entering that information into the Airport base Station.
I suggest you coonect the modem directly to your Mac and see if you can get on line. If you can, set up the Airport Base Station to NOT distribute IP addresses. Also, you do not want the Mac set up for PPPoE but do want it to use DHCP.
Hope this helps.
David

Similar Messages

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    8 * * *
    9 * * *
    10 * * *
    11 * * *
    12 * * *
    13 * * *
    14 * * *
    15 * * *
    16 * * *
    17 * * *
    18 * * Max number of unresponsive hops reached (firewall or filter?)

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    VCI:  35
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    Far End FEC(Within last 30 mins) :  0/0
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    SNR Margin (Downstream/Upstream):  0/10
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