Verizon DSL is horrible and misrepresented, can't get anyone on the phone so I can cancel
I tried the DSL service. After taking three weeks to get it working, I tested it and it is horrible. .5mbps down, .3mbps up, and pings 5 to 6 times what my crappy Comcast connection does. This service is useless.
Customer service appears to be even more useless. I've tried emailing to cancel service, they won't help. I've called multiple times to the supposed 24/7 number, it just keeps saying they're closed when I select the options needed to get to service cancellation.
HOW DO I CANCEL THIS CRAP?
In order to cancel, you'll have to call when that department is open. The hours vary from location to location, but pretty much during business hours. This is a pain, but it's what you'll have to do.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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Similar Messages
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Iphone would not restore---- Error -50. I have tried to restore, and it restored it to the new point that it created after 5.0 was installed. How can I get it an older restore point from my backups and restore it on another computer? The phone has been wiped out. I can see earlier backups in my C:\Documents and Settings\user\Application Data\Apple Computer\MobileSync\Backup folder. There are four subfolders in this address. I need my contacts, photos, and messages back. I know this is a common error but I can not figure it out. I have ran the other troublshoot items in the error steps for 13 and 14 like apple says. Is there a way to call apple and get a step by step of how to restore from another restore point? Does anybody have a solution????
It tells you to go to Error 13 and 14 if you receive error (-50).
Here is what I have tried...
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting. I have moved it around to different ports.
Put a USB 2.0 hub between the device and the computer. Didn't change anything.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts. Removed all virus protection and firewall.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.Used the Microsoft fix it.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online. Doesn't matter.
Try to restore from another known-good computer and network. I do not know how to do this or how to find the correct/full/complete restore point. There should be more information for this. -
how can I unlock my iphone??? on the screen I only have the apple logo and a thing that looks like if the phone is working but no advance
Hi,
Try a Reset of the Phone... You will Not Lose Any Data...
Turn the Phone Off...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
The Apple logo will Appear and then Disappear...
Usually takes about 10 - 15 Seconds...
Turn the Phone On...
If that does not help... See Here:
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414 -
My iPhone 5 screen is black and will not come back on. The phone still works when paired with my vehicles Bluetooth what's wrong with it, and can I fix it?
I have a similar problem. I restored my iPhone 5 to the latest available OS. After completing the process the phone never restarted. The phone was fully charged when I restored it but now refuses to charge past the red battery icon. I have been able to get the phone in UFD mode several times and have been able to load the new OS on the phone. The Apple logo does come on and the software fully loads. iTunes tells me the phone will restart but never does. I left it to charge all night but it never appeared to load the battery. This morning I went to the Grand Central Terminal apple store for help. A woman at the store plugged the phone in but it never charged. She absolutely refused to believe that I got my phone in UFD mode and loaded any software on. I don't think it is a battery issue. The only solution I was given was to buy a new phone. Repairing it was out of the question. At this point the phone is completely useless. Thanks in advance for the help.
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I cannot activatea second hand iphone 4s as i don't have previous owners itunes ID. I can't get anything on the phone after setting the language as its asking for activation. Please can anyone help ???? Ideally i would like to get it back to factory settings and start afresh but right now i would settle for anything. Should say i only have the phone and charger, no box so no details
Unfortunately, the only one who can help is the previous owner. Otherwise you will not be able to activate and use the phone. Apple can't/won't help you with this either.
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I can not back up my iPhone. It says I need more storage space. I purchased more space and icloud says it is there, but the phone is not recognizing this and continues to say that I need to purchase more space in order to back it up. Any ideas?
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
i am trying to download some apps onto my iphone 3gs and it keeps saying i need to update it for this but ive trying and there is no update option on the phone or through itunes, it keeps saying its up to date, can anyone help please?
Would this matter then? can you not update the 3g to the lastest software?
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Yesterday, I purchased Mountain Lion OSX and tried to download it but I don't think the download worked. How can I tell if I am using Mountain Lion and how do I get help if the download was unsuccessful?
Click your Apple menu icon top left corner of your screen.
From the drop down menu click About This Mac.
If Mountain Lion is installed, it will say: v10.8
If not, launch the App Store. From the App Store menu bar click Store > Check for Unfinished Downloads
FYI .. for downloading Mountain Lion from the App Store, a high speed (broadband) internet connection is strongly recommended by Apple as noted here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
If you need to reinstall OS X or repair the the startup disk Mountain Lion Recovery, that requires broadband access to the internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the internet form Apple when OS X Recovery is used for reinstallation. -
my phone thinks I have head phones in when I dont .. It's really really annoying me, I cant play music out loud or videos, I cant hear anyone on the phone unless it's on loud speaker .. I googled it and have tried everything I have read .. Please help me
Hi Lydia Kathleen,
Thank you for visiting Apple Support Communities.
It sounds like your iPhone is showing that headphones are connected when they aren't. This does sound like an annoying situation.
You mentioned trying all the steps you could find on the web, and I wanted to make sure you tried these specific ones:
Connect a headset. If you can hear sound through the headset, remove it and clear any dust or debris from the headset jack of your device.
Update your device to the latest version of iOS.
At this point, if the same thing is happening, the support article If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker suggests contacting Apple Support:
If you followed these steps and still hear no sound or distorted sound, contact Apple Support.
All the best,
Jeremy -
I BOUGHT an application from my iphone Application icon and paid 2.99 dollars too, for phone tracker , downloaded sucessfully and its working too but not tracking the phones as mentioned in the description can any one support me??? better from apple!!
Is this the app you're referring to?
http://itunes.apple.com/us/app/phone-tracker/id348537489?mt=8
As you'll note it's made by Presselite and that page has a link to their support.
Also, you'll find it best not to post questions about iPhone apps in the AppleWorks forum. Best to contact the makers of the app.
Regards
TD -
How do I get my money refunded? I am not getting what I want from this, cannot email anyone for help, cannot get someone on the phone I can understand, and keep getting disconnected. I just want my money back.
"this" being what? You posted in the Workspaces.acrobat.com forum, which is a free service.
If you subscribed to any of the paid services see Cancel your membership or subscription | Acrobat.com online services -
I downloaded IOS 6 and using the apps movies , books and I-store I get connected to the USA store and not to the Dutch one like before. So i cannot update my purchaged apps. How can I change this ?
Have you looked on all the pages of your iPod? Have you looked in all your folders? Have you you tried finding the apps using the iPod's search page.
PS: Offering points in advance is a violation of there terms of service for this forum. Perhaps it's why you have not received any other answers so far, -
i recently brought an iPhone 5 from a person and their apple id is still on the phone i for got my passcode and locked the phone up. I factory restored the phone and i still need their id to unlock it. how can i bypass the unlock activation
You can't. Until the previous owner removes the activation lock, the device is useless to you; Apple won't remove it unless presented with proof that the registered owner is dead.
(108990) -
I have try everything to get iphone working again, i have restored it and it is still getting stuck on the apple icon.... please help
how would i know as i brought it off a friend...?
By asking your friend.
Chances are it was hacked (jailbroken). -
one of my friend stole my iphone 5 and he knows my password for the phone but he's not using wifi or the sim network cause he knows that I enabled find my iphone and I wanna lock it or burn the phone he is using my pictures and he has shared most of my pictures and the find my phone says it will erase the phone once it will be contact to the internet
what about if he didn't? what to do pls I need to lock the phone as soon as possible am living in saudi arabia and we dont have apple store here to support me I need to contact anyone in apple store so I can give him the serial numbere and IMEI so they lock the phone with out waiting him to contact to the internet
I made a report but the problem is it was stolen from of my best friends and I dont know which one we were 4 persons in my house so I dont know which one exactly but it seems I was unlucky to chose them as best friends and trusted them for 2 years and now he's shairing my privte pictures which has dameged my life and if the goverment saw my pictures they will but me in jail for those pictures which is noraml gay pictures but our country difficutl pls any one help meWhat To Do If Your iDevice Is Lost Or Stolen
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)
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