Verizon E-mail Page has a bogus ID

When I log into my main Verizon E-Mail Page (I have a second) at the top right is an ID of {edited for privacy}
This is not my main ID.
I have a second/alternate ID. When I look at mail under that ID, my appropriate ID is displayed.
Do I have a problem with my main ID?

That e-mail address that starts with VZ is the random e-mail address that Verizon setup for you.
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'''May I send you a jpeg of both email pages - one with Safari and one with Firefox? I think this would clear up the probkem.'''

You can try to reset the preferences:
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Create a new profile as a test to check if your current profile is causing the problems.<br />
See:
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If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
For a Firefox 4 version that runs on Mac OS X 10.4.11 or Mac OS X 10.5.8 (PPC) you can look at:
* http://www.floodgap.com/software/tenfourfox/

Verizon e mail page hit on an email and the one above shows or deletes verizon says it is mozilla problem

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I understand how critical is to get emails while on our cellular network etymomel.
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Follow us on Twitter at www.twitter.com/VZWSupport

Please restore e-mail or at least give us some real information. Tech support is almost smug in their response for additional information. The iCloud status page has said the same thing since yesterday. A real dis-service. My business depends on this!

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mdjb wrote:
I just lost a big opportunity to get a new client because of this!! almost 24 hours now without any email service. I was one of the original.mac customers. I am over this time to move on. It is an inferior product.
My sympathy, but, this is what you agreed to when you chose to use a free system: (From terms of service agreement, iCloud)
APPLE DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, AND YOU AGREE THAT FROM TIME TO TIME APPLE MAY REMOVE THE SERVICE FOR INDEFINITE PERIODS OF TIME, OR CANCEL THE SERVICE IN ACCORDANCE WITH THE TERMS OF THIS AGREEMENT.
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Hi,
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Ok, but on the other hands:
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Table created.
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Commit complete.
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I reset my apple ID password and realized my e-mail address has been changed. I cannot retrieve my password because I cannot get the email. So I am stuck in a loop with the apple support page. I cannot change my forgotten password or my email address?

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Mark all of your email as read.

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The New Mail page no longer has an "address" icon at the top. what happened?

The New Mail page no longer has an "Address" icon at the top. What happened?

Big --
Go up to the "View" menu, and pull down the "Columns" and "Sort by" menu options. Do you see what you want there? When you say "Address" do you mean "From?"
Just saw BDA's response.
Are you talking about Safari, or the Mail app?

Cannot find a Verizon e-Mail address for Complaints

My web-based Verizon e-mail was infected. A viral e-mail was sent to everyone in my Sent folder that I had recently corresponded with. That is how I know it happened via the web-based access, because I have many more contacts in my computer's Outlook application. Also, at the time the viral e-mail was sent, I was at work, not at home on my home computer. I received one of the viral e-mails at work!!! I have been trying to find a contact e-mail to send this information to Verizon, but every time I click on a "Contact Us" link, it loops me back to the same page. This is EXTREMELY frustrating! Very bad customer service!! Does anyone have a good e-mail contact for Verizon web-based e-mail issues?

[email protected]
Also, if your online email has been compromised, you need to immediately change your password and secret question to something new and complex.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

What passwords will a Verizon e-mail account accept?

I'm a new FiOS Internet customer and I saw that e-mail passwords have to be at least 6 characters, including one letter and one number. OK, so I can't use the password I used on my old account.
But when I chose a password composed of an English word plus two numbers it was rejected as too easy to guess.
Then I chose one composed of a foreign word plus numbers. It, too, was rejected for the same reason!
(At this point I want to mention that I once saw network correspondent John Roberts at a computer equipped with a password-cracking program and it guessed his password in a few seconds, and the password was "konnichi-wa" ("Good morning" in Japanese).
Still, my 2nd rejected choice should have been as unguessable as my final choice (which I won't hint at here)
Solved!
Go to Solution.

This is from Verizon's Help page:
Password change tips
Your password should be case-sensitive.
Use a combination of at least six numbers and letters.
Don't use your user name in any form (e.g., spelled backwards or with a number added to the beginning or end).
Avoid using a single word, from any language, with a number added to the beginning or end.
Your password cannot include such characters as /, #, *, or a blank space.
Please allow up to one hour for your password change to take effect.
Also:
It cannot be too simple. (passw0rd, abc123, etc.) - These are FAR too easy to guess.
It cannot contain your username or your first or last name as they appear in Verizon's system. (This means that if Verizon has your name as J Smith instead of John Smith, then your password can't have a 'j' in it!)
Hope this helps! If I remember/stumble across any other rules I'll let you know.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Cannot send mail from Iphone using Verizon e-mail

I just switched from Comcast to Verizon as my internet provider, and although I can receive my Verizon e-mail on my Iphone, I can not send e-mail. I get an error "can not send mail"
"The sender address was invalid". I have checked all the settings, and they are correct. I was able to send e-mail with the Comcast Iphone mail app, but I am unable to do so with Verizon. Can someone who is a Verizon customer and has an Iphone please shed some light on this issue?

Verizon, like most ISPs, does not allow off-network use of it's SMTP servers (you would be able to send email when connected to your home Wi-Fi network, for example). When using 3G, you can use AT&T's SMTP server - go to Settings > Mail, Contacts, Calendars > tap the account > SMTP > AT&T SMTP Server and toggle it to ON.

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I should add that when I e-mail this document to myself and print it directky from the iMac, it prints fine.

HT1277 My Mail page no longer receives or sends mail. This happens on occasion and then returns. This never happens to my husbands page with whom I share the computer.

I have a MacOSX version 10.7.4.
My Mail page for no reason decides to not send or receive my emails. I have two email addresses and for no reason they just stop and I am forced to go to my aol page on Safari. Then after a month or so they appear back on my Mail page.
Nothing seems to cause. I can just open my page and there is a z beside the address.
I have tried to fix it by reconfiguring my email account, but it does not accept it.
Thanks for any help
Patsy

Hello,
In Mail's Window Menu, choose Connection Doctor, any red dots for status, if so what is the exact message?
Then click the Show Details button & Check again.
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Open Keychain Access in Utilities, enter the part after the @ sign in the search bar, hit enter
The Password rejection can confuse people since it's a catch all meaning...
This Password, Username, Authentication method... is not recognized on this Port to this Server, more than one entry in Keychain for each in/out entry, or a server end problem.
If using a browser to login via WebMail works it's not Name or Password, but one of the other ones.
The receiving email ports are:
IMAP is port 143
IMAP-SSL is port 993
POP is port 110
POP-SSL is port 995
Outgoing ports are...
SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.
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IMAP is port 143
IMAP-SSL is port 993
POP is port 110
POP-SSL is port 995
Outgoing ports are...
SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.

Verizon Web Mail doesn't work Thru Third Party Internet providers including Time Warner Cable

A few weeks ago, my Verizon Web Mail would not download on Outlook via TIme Warner Cable. Verizon tech acknowledged this and then said it was an Apple issue. No response. TWC says its Verizon issue

I have had this issue for 3 weeks.
Verizon says its TW TW says its verizon
Finally TW said its thier problem but they cant fix it.
I wish DSL was more dependable I would go back in a minute.
Time warner has the worst tch service.
Any one with an answer for me
Loop wrote:
A few weeks ago, my Verizon Web Mail would not download on Outlook via TIme Warner Cable. Verizon tech acknowledged this and then said it was an Apple issue. No response. TWC says its Verizon issue

Verizon E-mail Page has a bogus ID

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