Verizon Edge vs contract

I am trying to understand this and must be missing something.
Let's say for example I sign a 2 y contract and get a base iphone6 for $200 out of pocket and a 10 GB/mo data plan (not counting fees/taxes in the example, for simplicity). You take the Edge route and pay $650 for the phone, but get a $25/mo discount since you are buying an unsubsidized phone. Over the 2 years, $25 x 24 mo = $600. So $650 for phone minus $600 in the monthly "discount" means you paid $50 compared with the subsidized user's $200. What am I missing? Thanks.

Similar Messages

2 year contract to verizon edge, can I return any smartphone?

I went in line waiting for the new iPhone 6 only to find out that I must return my old phone in order to switch from a 2 year contract to Verizon edge. I currently have a Iphone 5S and this phone is worth easily worth $300 so trading it in wouldn't be a good financial move. Is it possible to get any working smartphone and use that as a trade in to switch to edge?

Unfortunately, this is not T-Mobile and you have to turn in the same exact phone that is under contract. Verizon is accepting your iPhone 5s in lieu of charging you an ETF fee.

Verizon Edge: Fully Explained, Plus a few questions

At first glance Verizon Edge sound good, with a second look it seems to be a huge scam, but with enough research it seems it depends on the scenario.
This document excludes information regarding new customers who haven't had 6 months of good payment etc.
This document makes some assumptions which are located at the bottom in the form of questions to be answered by a Verizon representative.
The Basic Shared Plan, Subsidized phones and how it all works.
The Plan
Unlimited talk and text have become a given with Verizon, so it all comes down to data. The way the plans work are quite simple, there is a set price for the pool of data, For example my family has 6GB of data for $80. The price increases or decreases by $10 per 2GB(Not including very small amounts or large amounts) --- 10GB is $100, we'll use this number later.
After that you pay a flat price per device depending on the device(All devices use data from the same pool - when the data runs out you're charged $15 per 1GB over(rounded up to the next GB -- 4.05 rounds up to 5GB) or you have the option to upgrade your plan by 2GB for $10 more a month.
Smartphones are $40/month, basic phones are $30/month, tablets and other devices are $10/month
The Phone
The typical subsidized smartphone is $200 when you sign up for a 2 year contract.This price can vary with special offers or more expensive versions of phones(ex: 64GB iPhone over the 16GB one)
So you just got a $600 phone for $200, but that doesn't make the phone a $200 phone, and that doesn't mean you only payed $200 either, the other $400 is technically still payed for by you.
The remainder of the phone cost is nested within the monthly flat-rate access charge.
$400 over 24 months = ~$16.67 (of the $40) per month is actually going towards the phone.YOU ALWAYS PAY THE FULL PRICE OF THE PHONE WHETHER YOU KNEW IT OR NOT.
The difference, whether you have your own phone or are month to month you will pay $40 access fee a month no matter what, so if you're not getting a subsidized phone every 2 years you're giving Verizon more money in a way.
Total Cost with the Shared Plan
1 Person with 10GB Data($100 + $40) x 24months + $200 = $3,560
2 People with 10GB Data
($100 + ($40 x 2)) x 24months + ($200 x 2) = $4,720
3 People with 10GB Data
($100 + ($40 x 3)) x 24months + ($200 x 3) = $5,880
Verizon Edge (Check bottom for assumptions and questions.)
You still have unlimited talk and text and the data works the same way all for the exact same prices.
The monthly access charge for each device is where things change.
If you have 8GB of data in your pool or less, this charge is reduced by $10 ($40 --> $30)
If you have 10GB of data in your pool or more, this charge is reduced by $25($40 --> $15)In most cases it is cheaper to have 10GB while in the Verizon Edge program than to have less.If you have a really low amount of data or only have 1 or 2 people in your plan this may not be a good option for you.
These reduced prices only apply while you are still making payments on a Verizon Edge phone.
You do not pay a subsidized price for a phone although you are saving the same amount or more through the reduced access charge.
You will pay the full retail price of a phone over 24 months with no down payment. (ex: $600 phone = $25/month)
Total Cost with Verizon Edge (assuming 10GB and a $600 phone)
1 Person($100 + ($15 + $25)) x 24months = $3,360
2 People($100 + (($15 + $25) x 2)) x 24months = $4,320
3 People($100 + (($15 + $25) x 3)) x 24months = $5,280
What's Good About It?
If you have a 10GB plan or higher(Or upgrade to it), and your phone is $600:Your monthly cost will be EXACTLY the same..
How do you benefit then?
You save the $200 you payed for a phone each 2 years.
You can change phones once a year instead of every two years and still have the same monthly cost as you do without Edge.
If you 'Edge Up' early you have to finish paying up to 50% of the phones cost right then(Normally payed off by 1 year)
Edging UpWhen you 'Edge up':
50% or more of your phones total cost must have been payed off and it must be at least 30 days since the last Edge up.Typically a year or longer in unless you pay the remainder of the 50% at the time you Edge up
You must return your current Edge phone.
This phone must be in good condition as determined by Verizon.Or there will be a Fee
Must be Returned within 14 days of Edging upOr there will be a Fee
Switching to Verizon Edge (While in contract)
Requirements for eligibility:
Contract must be from before 11/13/13
Offer to switch expires 6/30/14
You must turn in your current Verizon phone(Subsidized phone on your current contract)
Like I said early, in the basic plan you technically pay for the other $400(more or less) through your monthly access charge.
In order to recoup this money they want the phone back.
In most cases this is at a lost to the customer, for example,
$600 phone, $200 paid, $16.67/month toward the $400 after.
I'm 16 months completed which means I payed an estimated $466.67 of the $600 phone
Questions
I assumed there isn't but: Is there monthly financing fee?
Any other minor fee?
Do you pay the ~$30 activation fee when Edging up as you normally do when upgrading phones?
What happens once you've payed the full cost of the phone?
I understand that you no longer get the reduced monthly access charge.
My question is, if you payed off the full cost, do you have to return the phone anyway?
If your phone is not eligible to trade back(Damaged or other)
If you want to edge up which scenario is true:
There is a fee because the phone is damaged
You have to pay the full cost of your current phone(rather than 50%)
other
When switching to Verizon Edge:
If you choose not to give back your current phone or it is not in returnable condition what happens?
I heard it's a $200 charge?
The remaining balance on my current phone would be $133.33 ($600 - $466.67) would that be the charge?
You are not eligible for switching to Verizon Edge?

A few corrections to your post.
When "edging up" you CAN pay the extra to get you to 50% of the cost of the phone. This information is from the Edge FAQ, #2 under "Contract and Payment Plan"
Can I pay more than my scheduled monthly Verizon Edge installment?
No, unless you are either seeking to Edge Up to a new device, which requires that at the time of the Edge Up transaction you pay at least 50% of the device following the initial 30 days of the Verizon Edge Agreement; or you are seeking to pay off 100% of your Verizon Edge Agreement, which you may do at any time.
For your point in #3, at least currently, you may be able to do an "Early Edge" if you are currently under contract. From #4 under "General Information". While it simply states you must return the phone on the line when placing your Edge order, I assume you must return the phone purchased when signing your current contract.
What is Early Edge Open Enrollment?
Early Edge Open Enrollment is a limited-time option to participate in the Verizon Edge program. You can get your choice of the latest smartphone sooner than you would under a traditional 2-yr contract.
If you’ve had your current phone since 2/1/14, you may be eligible to purchase a 4G LTE smartphone through the Verizon Edge program. You’ll pay for your phone in monthly payments.
To be eligible for Early Edge, you must meet all the following:
Be eligible for Verizon Edge
Have had your phone since 2/1/14 or longer
Return your phone in good working condition*
The Early Edge Open Enrollment option will be available 2/13/14 - 6/30/14.
Note: You must return the phone that was on your line at the time you placed your Verizon Edge order, and it must be returned to Verizon Wireless within 14 days of receiving your new phone. If you do not, you may be charged a non-return fee of up to $200.
Also, your last statement is only valid if the phone active on the line is the phone you purchased when entering into the Edge agreement. You can only Edge Up by returning the phone you purchased on the Edge agreement(or authorized replacement phone such as warranty replacement or insurance replacement). You cannot purchase a smartphone, subsequently activate a basic phone on the Edge line and then return the basic phone when Edging up simply because it is the active phone on the line Edging Up.
Also from the Edge FAQ, #2 & #4 under "Edge Up and Returns"
What are the eligibility requirements to Edge Up with Verizon Edge?
To be eligible to Edge Up, you must:
Have had your Edge phone for at least 30 days
Have paid at least 50% of the full retail price of the phone
Return the Edge phone in good working condition with no significant damage, as determined by Verizon Wireless
How do I Edge Up when I'm ready?
There are three ways that you can Edge Up:
Bring your original Edge phone (or authorized replacement) to a Verizon Wireless retail location where a representative will help you complete the Edge Up process.
Complete the Edge Up process online using My Verizon.
Call Customer Service at 1-800-922-0204 and they’ll help you complete the Edge Up process over the phone.
Beginning April 13th, you’ll be able to complete the Edge Up process at select Verizon Wireless authorized retailers.
If your previous phone is an iPhone with iOS 7, you must disable Find My iPhone prior to sending it back. To disable Find My iPhone:
Tap Settings.
Tap iCloud.
Tap Find My iPhone.
You’ve successfully disabled Find My iPhone.
Note: If you use My Verizon or Customer Service, you’ll need to ship your original Edge phone (or authorized replacement) back using the shipping label provided by Verizon Wireless when you complete the Edge Up process. You’ll be billed for the new phone when you Edge Up. However, once it’s determined by Verizon Wireless that your original Edge phone was returned in good working order, you will receive a credit back for the remainder owed on the original Edge phone.

Verizon Edge Truth

So after endless research and speaking with CS reps, I've decided to share the interesting details that I've come across for any that may be interested.
Background: About 2 weeks ago I contacted Verizon in regards to the Edge program. I "thought" I had finally found a plan good enough for me to bite, considering I have a Family Nationwide Talk/Text plan with Unlimited data on all lines - so it better be worth it. Was this $160/month for 4 lines unlimited talk/text with 10gb of data on the Edge program too good to be true?... Read on my friends....
Day 1: I try to switch my plan online to the Edge plan. No luck. So I call Verizon and speak with a CS rep and explain to her what I'd like to do and she's more than accommodating. I ask her could I bring my own phones to the new plan (which are off contract) and she says absolutely. I then ask how long these low rates/discounted lines would be in effect - she says for as long as my account/lines remain open. So at this point I'm happy, finally a decent plan with a decent rate locked in. I later asked if I could set all this up through myVerizon online and she said sure or she could do it herself whichever I prefer. Thinking that maybe I missed a step online earlier, I politely told her that I would just go online and set it up myself so that I could specifically see everything on my screen. I thanked her for her time and off I went.
Later that day I try to set it up, again, no option other than the MoreEverything plan - which is more expensive.
Day 2: I call Verizon to just set it up over the phone. This is where it gets interesting. The CS rep I end up speaking with is a complete 180 from the last one I spoke with. She tells me that its not possible but did check with her supervisor to confirm (she claimed). Basically as she stated, you cannot BYOP (bring your own phone) into the edge plan. You have to upgrade all lines - all at once. Which I'm definitely not interested in doing. So out of pure curiosity, I ask her "if" I did upgrade all lines would the discounted rates still apply at the end of the term or would I have to constantly upgrade phones every couple of years. She could not answer that specifically - so I chalked that up as a grey area in the plan (in other words a no). So then, I decide to prod a little bit... Verizon, as I would assume, is offering this plan in competition with AT&T Next, who by the way explicitly states that you can BYOP - no requirement to upgrade. So the CS rep and I get into the conversation about AT&T's plan and at this point I begin laughing when she becomes defensive and tells me that its a gimmick and that I'd have to still purchase a new phone on that network because my iPhones wouldn't work and aren't compatible. This was either a lie or the CS rep is ignorant to the fact that during Verizon's C block spectrum purchase, the FCC mandated that they could not implement sim card locks on newer devices as part of the agreement. So, for any that are interested iPhone 5c and 5s are completely unlocked and compatible on any GSM network - and are LTE capable. iPhone 5 is compatible up to HSPA+ (I've tested it).
I politely ended the conversation after we got into the discussion about the MoreEverything plan. She actually conceded to the fact that my current plan was better than what they were offering and that it would actually cost more to switch. (Hey at least we agreed on that!)
So there's my story in a nutshell. I've been a loyal Verizon customer for years but I don't play the Smoke and Mirrors game. So Verizon, if you're reading this, please make customers a legitimate offer if you intend to keep them. I've received phone calls prior to this trying to get me to switch plans but the Edge plan was the only one that came close and it is definitely not what its cracked up to be. Right now, I'm rooting for AT&T in this fight until Verizon clears up any misconception/false advertising in their plans. Until then, I may post this on other sites just to make customers more aware and clear up any confusion.
R/
Josh

Ok so I did some more research. According to FAQ's on Verizon website, this contradicts your last statement. Below is the link and a snapshot from the page. Maybe I'm missing something or not interpreting this the right way...
http://www.verizonwireless.com/support/faqs/CallingPlans/more-everything-plan.html
How can I get the discount on the monthly line access of The MORE Everything Plan?
Customers who participate in Verizon Edge may qualify for a discount on the monthly line access charge.
You’ll receive $10 off the monthly line access charge if you meet both of the following requirements:
You have a smartphone with Verizon Edge
Your data allowance is 250 MB, 500 MB, 1 GB, 2 GB, 3 GB, 4 GB, 6 GB or 8 GB
You’ll receive $25 off the monthly line access charge if you meet both of the following requirements:
You have a smartphone with Verizon Edge
Your data allowance is 10 GB or greater
Note: Existing and qualifying Edge customers on The MORE Everything Plan automatically receive the discounts.Back to top
If I’m no longer participating in the Verizon Edge program, do I still get the discount off my monthly line access?
No, only customers who are currently enrolled and making monthly payments toward their Verizon Edge agreement qualify for the $10 or $25 monthly discount.

Unclear about requirements/information for Edge vs Contract plans.

I am currently on a 8GB/70 Shared data plan with a corporate discount. I have 4 smart phones and 2 iPads. My total bill is $241.60 + Taxes. Our contract on all 4 phones is now up as of 2/1/15. I have been asking questions about switching to the edge plan. We plan on keeping the new phones for 2 years so all we care about is total cost.
I have received completely different answers to my questions depending on who I talk to. I think we'll save about $550 over 24 months on Edge if we switch to the 10GB/$80 plan. Here are the questions I asked and the answers I was given. Answer #1 is from a Verizon phone rep. Answer #2 is from a Costco person. We are planning on getting a 6 16GB, 6 64GB, 6+ 16GB, and 6+ 64GB. Can someone help make clear what answer is right to each question even though they seem to always be polar opposites.
Questions:
1. If I switch to edge do I have to trade in my current phones even though they are out of contract? Answer #1: Yes you must turn in all phones to Verizon. Answer #2: No you can keep your phones since you have already met your contract requirements.
2. If I pay off my phone after 24 months do I keep the $25/month discount/line? Answer #1: When your phones are paid off your line charge will have the discount removed. Answer #2: They won't remove the charge unless someone manually removes the discount. They won't pay someone to go remove all those discounts on all those edge plans.
3. Say I only wanted to get 3 phones for now and keep one off contract could I get the edge discount on the 4th phone? Answer #1: Never. Answer #2: Depends. They can't do it at Costco but if I call over and over and be nice someone might add it to the 4th line for me.
4. Once all four edge phones are paid off and it has been 24 months do I have to turn in phones to get new edge phones? Answer #1: You must turn in phones for new phones. Answer #2: Once you have paid off phones they are yours to keep. The only time you have to turn in phones is if you don't pay off entire amount say 75% then you have to turn in phones to get new phones.
5. Are the taxes lower/line on edge because I am assuming they don't tax the payment for the phone and some of the taxes/fee are based on percentage? I didn't get an answer on this.
In addition to the questions above can someone make sure my math is correct?
Contract 8GB/$70/month: $70 - 8.4 discount + $40x4 + $20(ipads) = $241.60/month. Up front costs $1028 + $140 (activation fees) from costco = $1168 total up front.
Edge 10GB/$80/month: $80 - 9.6 discount + $15x4 + $20(ipads) = $150.40/month + $124.97/month (phone payoff for 24months) = $275.37/month and no activation fees or phone upfront cost (costco pays sales tax and gives fifty per line back on first bill for each phone).
That means we are paying 34.37 extra a month for 24 months = 824.88 instead of the 1168 upfront fees which is about 300 cheaper. That is if we don't have any tax savings and doesn't include the 200 credit for edge with Costco.
Anything I am missing I am just trying to understand what the gotchas are and if there are any downsides to Edge that I don't know about since I am not getting straight answers.

thank you Snn5 and ummgood I am sorry.. the only question I failed to answer was .. at the end of the 2 yrs with a EDGE device ,, if you chose NOT to EDGE UP ..meaning turn in the device your purchased and upgrade to continue on the plan.. If you don't wish to Edge Up you must pay off the remaining balance of your Verizon Edge device, either in full or according to the scheduled monthly installments. After your Edge device is paid off, you can purchase a new device under a 2-year service agreement. this is listed in the link I attached for you... and was the reason I stated above the review the link.
the EDGE is just a feature that helps customers upgrade their device by allowing them to make installment payments ,,, giving them a slight discount on the access line to help ease the normal cost...they are given 2 yrs to satisfy their agreement,,, at the end of the period or anytime during they have the option to EDGE UP ,, which allows them to change out the device by trading in the original EDGE device for a new one and starting the cycle all over..
so to break this down per your questions
#1 no you do not have to turn over any existing equipment you already have/had prior to the edge program
#2 the device you purchase in order to be placed on the EDGE pkg must be paid off within the 2 yr time frame and the payments are broken down by Verizon and this is WHAT is the determining factor of what the EDGE plan will cost you before the line access charge and data charge is included
#3 the number of devices under the EDGE pkg is ten.. you must have at least 1 that is a new device that you will be making payments on and the number of NEW devices you may have is determined by VERIZON but no more than 10 new total.. as it is the payments against the new device that qualifies the program
#4 yes any EDGE device (devices that were originally purchased in order to get the EDGE pkg) must be turned in to EDGE Up... whether paid up or with at least 75% paid off.. IF you do not wish to EDGE UP after the 2 yr time frame.. you may purchase NEW devices and go back under that standard plans Verizon has to offer...
#5 No company can lower sales tax,, the installments are configured against total cost.. which would be the device(s) taxes and any other surcharges
the last part.. the cost.. you are listing an up front cost .. I would check with VERIZON to see how much you qualify to do under installments,, as COSTCO can not do that,,the price they are quoting actual cost of them selling the devices...
so the EDGE is designed the allow payment installments,, that part no one here can estimate the monthly cost as we do not have access to your data nor can we set a total amount for Verizon to allow installments on.. that is why you need to contact them directly ... EDGE cost of monthly installment (according to amnt Verizon can set for you divided into payments) plus for every SMARTPHONE device you purchased you receive $15.00 off their line fee if you include at data plan that is at least 500mb to 8 GB and $25.00 per smartphone off line fee for data plans 10 GB or higher YOUR activation fee is waived for device purchased under the Edge plan...
THAN you can save even more by adding a calling plan,, like the MORE EVERYTHING plan which has the unlimited talk, text, hotspot/wifi, the data plan can be shared instead of a separate plan per phone . international message, the Cloud storage plan ..etc.. without know exactly what your devices are and how much Verizon will allow your acct to do under installments,, the total monthly NO ONE here is able to answer.. .but the monthly on the MORE EVERYTHING is $140 plus the discounted line fee per device.. the link will advise the devices allowed and the amount of each line fee
The MORE Everything Plan FAQs | Verizon Wireless
and placing the order through Verizon you will get $150 credit applied for EACH qualifying Smartphone you purchase under the EDGE plan...
again I apologize for not fully breaking it down this way as all of this is broken down in the original link I gave.. and if I have missed any thing,,, please,, let me know and I will be happy to go over it with you..
>> Edited by Verizon Moderator to comply with the Verizon Wireless Terms of Service <<

Verizon Edge and BYOD

Hopefully, a Verizon Wireless Customer Support rep can answer this question. I am currently on a family share plan, 2 smartphones (unlimited data) 2 feature phones. I would like to change to the More Everything/Verizon Edge plan with 10GB of data. I have 4 verizon smartphones, 2 from original contract, and 2 others. With just More Everything, it would be $160 for phones..$40/line. With Edge and 10 GB of data, it would be $60 for phone, $15/line after the $25/line discount. Same price at AT&T. So my questions are these; Can I bring my own devices to the Edge program, and get the per line data discount? Or, If I buy one Edge phone, can all the other phones on my plan enjoy the per line discount? and finally, Does the Edge discount continue after the phones have been paid off. Thank you for any assistance.

First, let's clear up a misunderatanding - EDGE is a payment plan for phones. If you are bringing all 4 phones then none of them will be on EDGE - that's only for a new device purchased with the EDGE payment plan.
MORE Everything will have a $40/line access for each of the smartphones. If they currently are out of contract (as they would be if you BYOD), and you have a 10GB or larger data bucket ($100) then you would receive a $25 line discount, effectively erasing the $100 data buck cost. Total for 4 smartphones and 10 GB shared data, $160.
With EDGE, the cost would be the same, but you would also have to factor in the cost of the phone (the payment plan that is EDGE). Bringing your own phone without a contract results in the same cost for now, the Month2Month discount, but that is available NOW and may not be in the future.
If I buy one Edge phone, can all the other phones on my plan enjoy the per line discount? Yes, as long as they are out of contract. And finally, Does the Edge discount continue after the phones have been paid off. It's available now as the month2month discount; whether that will still be available once they EDGE agreement is paid off, who knows?

Can i have more information about verizon edge program

What is the deal with Verizon edge program? Does anyone know that if you have 4 lines on your account if just one person on your account wants to participate in the Verizon edge program, is this possible? or does everyone on your account have to participate. Also, I have a few more questions, Let pretend I sign up for Verizon edge and do not want to edge up after 30 days with paying at least 60 percent of the phone that I just got off (which I think is kind of pointless) So I continue paying on my phone for 20 months, then the Verizon edge program is over in 24 months correct? Then after that, then could I go back to new every two program if I wanted to, after Verizon edge contract ends? Then I can keep the phone that I paid for correct? This is all really strange to me. If I pay full retail price for a phone, I do not want to give it back to Verizon for them to resell. It sounds like a leasing program to me. Why would you want the continued payments on a phone, like a never ending credit card bill. Anyway, all I want the Verizon edge for is get an early upgrade and a payment plan for a phone, then pay off the phone and keep it for the remainder of the Verizon edge plan, then end it.
Also, I do not have very good luck with phones working the entire time, that is what concerns me the most. I have a s3 currently and it is completely messed up for the past couple of months. The phone is acting nuts, drops calls, no reception, cuts out, powers down at 46 percent. So how is this going to happen if im the Verizon edge program and something happens to my phone, then I cant put a back up phone on my account for a replacement.? If the phone is defective and one of the stipulations of the plan is to return your phone in good working condition, then how would one do this is this situation happened?

The Verizon Edge payment option is basically a "leasing" program. The New Every Two program was retired in 2011.

Be Careful, Found out Verizon Edge is Deceptive

The information contained in this thread is true and there is no deviation from the truth. Has anyone else experienced this?
This letter is to notify you about a problem I am experiencing with my xxx-xxx-xxxx line, which has no come to a resolution. Up until March 6, 2015, this line was on the Verizon Edge program, which I decided to pay off in full with an amount of $271.23. According to the information I had available to me and communicated by the Verizon store (February 25, 2014), the following was believed to be true:
I traded in my phone (Nokia Lumia 928).
I took ownership of a Nokia Lumia Icon under the Verizon Edge program, 24 months at $22.91 a month.
Once the phone (Edge agreement) was paid at least 50%, I can trade my phone in towards a new phone.
I would be charged a $35.00 upgrade fee and the taxes for the total cost of the phone. This would appear on my next bill.
With the Verizon Edge program I am not obligated under any contract, however if I were to cancel the line, I would be responsible for the remaining balance of the Edge agreement.
Right now I am carrying around 2 cellular phones and decided to consolidate. I took into consideration what I was told about not being obligated once the Edge agreement was paid in full. On March 6, 2015, I decided to pay the balance off, hence allowing to remove that line of service. After the payment was made, a new screen was available indicating that I could not upgrade my phone or end the contract until 06/13/2016.
I called Verizon Customer Service on March 6, 2015 at 2:55PM EST and spoke with Betty. Betty looked into this further and indicated that I would receive a text within 1 hour with the new contract date. I did not receive a text, however several hours later I checked online and the contract date changed to 11/25/2014. I called Verizon Customer Service on March 6, 2015 at 8:30PM EST and spoke with Kerri Ann, who filed a dispute to see if the contract can be moved back. She indicated I should hear something back within 72 hours.
After giving it more than 72 hours and not receiving any correspondence, I called Verizon Customer Service on March 10, 2015 at 12:20PM EDT and spoke with Robin to check status of the contract date. Robin indicated that the contract date is still 11/25/2015, as I signed a contract on 11/23/2013 for a 2 year agreement. I inquired as to how I could pay full price for my phone and still be in a contract. I was told several times that I couldn’t be in a contract and on an Edge program at the same time. This completely confused and contradicted the situation, as I was just in an Edge program. I explained that this was extremely deceptive, as it never showed or indicated at any time on the website I was under a contract, just the Edge agreement. I tried multiple times to understand how I could be under a contract, when I did speak to Janet of customer service on 12/9/14 at 3:40pm EST. At that time, it was explained to me that this telephone number was out of contract either 7/2014 or 10/2014. Robin started to get nasty with me and I immediately asked for a supervisor, which as first, she was unwilling to transfer me. I spoke with a supervisor, Briana, who indicated I am not eligible for Edge and would need to wait until at least a few months before my contract end date. This did not resolve my issue at all or explain what was going on with this line.
I am extremely dissatisfied with the customer service I have received so far and believe that the Verizon Edge program is deceptive in nature. It advertises that if you pay the Edge agreement off in full, you are no longer under any obligation to keep the line. I have attached a few screen captures showing this deception and how a consumer would be led to believe the same as I did. The second deception was that I paid tax twice on the same item. At the point that a Verizon Edge program is initiated, on my first bill after the phone was received I had a charge for taxes for the full purchase price of the device. At the point that I paid the Edge agreement off, I was charged tax on the remaining balance, which I believe is illegal and needs to be resolved.

To start with last year the upgrade fee was only $30, so this was not correct: "I would be charged a $35.00 upgrade fee and the taxes for the total cost of the phone. This would appear on my next bill." Also when you go on edge there is no upgrade fee due to you paying the full retail, so you would not see this fee.
Also if you where in contract at the time of going into edge you would have been required to return your old device? Did you have to do that?
Also, When doing an early edge, you would still have to complete the currently contract before being able to upgrade no matter where you are in the edge process. *Other people on here will tell you different (rcschnoor), but you are an example of that. "the contract date is still 11/25/2015, as I signed a contract on 11/23/2013 for a 2 year agreement."* Luckily, I was advised of this by a customer service rep.
Sorry you where given wrong info. I hope you get it all figured out!

Verizon Edge not offered to longstanding Verizon customers.

Why are current Verizon customers who are under contract and not eligible for an upgrade not eligible for Verizon Edge? It would seem to me that long standing Verizon customers should be rewarded with new plans instead of being held to current/out dated contracts. Wouldn't Verizon be best served to make current customers happy and keep them under contract? In my case, I will most likely wait until my contract to expires and move to TMobile. Furthermore, I currently have the Verizon unlimited data plan and Verizon Edge would probably be the only way I would voluntarily give up unlimited data.It seems that Verizon is satisfied with keeping long standing client in old plans.

I don't understand this program - at all.
The whole idea of Edge is to allow you to upgrade early. But, if you have to be eligible for an upgrade what is the point? If my contract has expired and I can upgrade, why do I need Edge?
Can someone explain what I am missing here?

Verizon edge

I signed a contract May 2014 at this time I didn't know about the verizon edge plan or offered it I found out about it the other day when a family member came over and mentioned it to me and told me all about it and how less expensive it is I'm wanting to know even tho I signed a 2 year contract with no deposit and nothing was mentioned to me about verizon edge plan can I go to that plan being it wasn't offered to me

JerryG0458 wrote:With the edge from what my family member told me about I can choose what ever phone I want just have to put a percentage down then have a earlier upgrade and he gets more data and has two lines for less than what I pay now with the 2 year I can choose other phones but have to pay more and have to wait 2 years for upgrade
I think you're confused about the plan. With the Edge plan you pay full price for the phone over 20 payments. When you get a phone on contract you typically get a huge discount. Hence the contract. For example a Galaxy S 5 would be $199 with a 2 year contract. On Edge it's $600. You're 3 months into a new contract so yes you'll need to finish that contract to pay off the $400 discount you got. Also with Edge you get either a $10 or $25 discount per month depending on your data plan.
So say you're on a 2 GB data plan. With a discounted 2 year upgrade for a Galaxy S5 you're monthly cost would be $40 line fee, $50 data fee so $90 plus taxes/fees. With Edge you cost would be $30 line fee( $40-$10 discount ), $50 data fee, $30 Edge payment. For a total of $110 plus taxes and fees. For a 10 GB data plan it would be $40 line fee + $100 data $140 total for 2 year contract. One the Edge plan it would be $15 line fee( $40-$25 ), $100 data, $30 Edge payment. for a total of $145 per month. After 1 year or when 60% of the cost of the phone is paid off you can upgrade to a newer phone on the Edge plan as long as you trade in your current phone and it's in good working condition.

Is Verizon Edge a good deal?

I saw this offer today and found it a bit confusing. How does Verizon Edge work? Is it a good deal? I will qualify for an upgrade in 2 months or so (I'm on a two year contract), but it would be nice to upgrade sooner (without paying full price for the new phone of course).

Thanks for the link, but it really doesn't make sense. For example:
Verizon Edge is a program that lets you pay for your phone over 24 months rather than paying for it all upfront. You only need to pay the first month’s installment at the time of purchase. You’ll then make a monthly payment until your phone is paid off completely.
After six months, if you’ve paid for at least 50% of the phone, you’ll have the option to Edge Up to a new one without any upgrade fees.
If I am paying for a phone over 24 months, it will take 12 months to pay 50%, not 6 months.

Cancelling with verizon while on verizon edge

I have been a customer with Verizon since 2012. last year on my upgrade in May I switched 2 of my lines to the Verizon edge program. we got the galaxy note 3. my question is, when may comes around again and I am eligible to upgrade per the Verizon edge, but I decide to cancel my Verizon service instead. do I get charged any fees etc. and do I have to turn the phones back in or no?

You don't have to wait until May you are not under contract, but you are liable for the balance of the Edge payments, if you login to My Verizon - My Plans and Services (select a device), there is a link to view edge agreement where it will show you exactly where you are in the payments, such as:
This device was purchased under a Verizon Edge Agreement.
This agreement allows you to upgrade (“Edge Up”) after March 07,2015 and your remaining balance is below $524.99
Verizon Edge Agreement Paid to Date: 23%
Upgrade Eligibility
Upgrade by making your qualifying payment, which will be added to your total during checkout.
Qualifying Payment:
$361.59 Does not include applicable taxes and fees
Verizon Edge Agreement:
xxxxxxxxxx
Origination Date:
February 05,2015
Financed Amount:
$559.99
Remaining Payments:
22
Verizon Edge Balance:
$536.59

Verizon Edge & Rooting

I am an experienced Android user and I've been pretty interested in the Verizon Edge program. However, being the enthusiast that I am, I do prefer to root my phone to have administrative access and I understand the possible consequences that one can encounter if not experienced with the operating system or the process of rooting. My question is, if I am on the Verizon Edge program, am I prohibited from rooting my device? I only consider this as I have to return it in order to get a new one. Is there anything in the official Verizon Edge contract that prevents me or will it void the contract (not the warranty, I understand that the warranty is fully void upon modifying the devices system files). Thank you for your time.

They might consider it a non-working device when you trade it in for the next device. Also discussion of modifying the phones themselves is frowned upon here because of the Terms of Service for the community.

Verizon edge termination

I want to switch carriers and how does Verizon edge termination work when it comes to paying off the contract. I know I will have to return the phones but when will I have to pay?

You keep the phone and you owe what's left. It doesn't count as an ETF so T-Mobile well not reimburse you. Sprint will however they will not pay it all off.

$200 Trade In Gift Card Offer with Verizon Edge

I was informed by two Best Buy associates that I could trade in any working smartphone for a $200 gift card that could be applied toward a purchase of a Galaxy S5 or a Note 4. Both associates told me that the gift card could be used for a two year contract renewal or the Verizon Edge program. If I chose to go with Verizon Edge then the gift card and any cash that I wanted to put toward the retail cost of the phone would be applied before the net difference was spread over a 24 month period and would reduce the monthly amount payable to Verizon for the phone cost. .
I bought a black Note 4 last week and renewed for two years at that time but the Edge program was offered at that time and I was told it would be reduced with the $200 gift card from the trade in. I went back to my local Best Buy store to return it because they now had a white phone in stock which they did not have last week. Also, since last week Verizon has also reduced their data plans and I now have a 10GB plan so wold qualify for the $25 discount per phone line instead of $15 with the 6GB plan. When I went to return the phone I told the representative what I wanted to accomplish and they said it would be no problem to apply the gift card, cash and change to the Edge plan.
When it got to the point to apply the gift card from the return and the cash I had previously paid they told me they could not do that and I would have to either pay the full retail price for the phone or spread the $749.99 cost across 24 months. They showed me on their screen that they did not have the capability to apply the payment.
Why was I told by two other associates that this was possible and was the representative tonight correct in saying it is not possible to apply the reduction. She did say that if I had bad credit and Verizon required a down payment that she could then accept a payment to reduce the cost of the phone but becuase I had good credit she could not do so. She then offered to put the price of the phone on a credit card which I would then have to pay monthly.
Please advise.

Greetings djcarree,
I realize this may not be the answer you were hoping for, but avm5689 is correct: Best Buy gift cards cannot be applied as payment towards devices on Verizon Edge, AT&T Next, or Sprint Easy Pay plans. To apply any gift card to the purchase of a mobile phone, customers must purchase the device as a traditional upgrade (incurring any applicable activation fees) or as a replacement device at its full retail price. Full details on how Verizon Edge plans work can be found here:
Common Questions About Verizon EDGE
That said, it's disappointing to read you may have received misinformation regarding available payment options during your initial visit. We rely on our in-store reps to provide accurate and detailed information on our partner's services and our own policies, so it's disconcerting to learn of situations where that expectation may not have been met.
If you're still in need of assistance and have not already done so, I'd encourage you to return to your local store when the have the chance. As I mentioned above, you'll need to re-purchase your Note 4 as either a replacement device or traditional upgrade in order to apply your trade-in gift cards towards the sale. Please also note that mobile phones can only be returned or exchanged within 14 days of the purchase date, and that additional carrier restrictions may apply.
BestBuy.com > Help Center > Return & Exchange Promise
http://bbyurl.us/RTE
Thank you for your understanding, as well as for taking the time to post.
Aaron|Social Media Specialist | Best Buy® Corporate
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Verizon Edge vs contract

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