Verizon email account not working

I have a 2nd Gen IPAD that's been working fine for a couple years now and it recently stopped sending email. I've gone through the Verizon support desk and all the settings are fine. My home computer uses the same settings and it's fine. The IPAD will receive email just fine, it just can't send email. I get the following error,"The connection to the outgoing server smtp.verizon.net failed." I'm using the new Port address: 465, I'm using SSL and Password Authentication.
What's the issue?

you probably already have - but google 'verizon e mail set up' and get the current stuff. your error is something in the set up of the outgoing server. double check the port, the server name, and re input your password.
From time to time they change their settings, and whgile most of the time they migrate users to the new settings If you recently upgrade your ios, or made other changes to your account, they may be seeing this as a new account needing the current parameters.
If that does not help, look through their support pages. If you are having this problem, other verizon users are as well. And there may be a help article sitting there.
sometimes, as dumb as it sounds, it is easier to delete the mail account and start over....

Similar Messages

POP Email Account Not working after update to 1.1.1

After I updated to 1.1.1, I noticed my email wasn't working quite right, so I did a complete restore, and in the process of setting everything back up, I can not get my personal pop email account to work. After creating a new account with the "Other" option, I enter all the correct information, and when I hit "save", I get this message: Secure Connection Failed, Certificate for "Personal" may be invalid.
It then gives me the option to Cancel or Continue, but hitting continue just hangs. Any thoughts? It was working properly before the update, and my desktop client is still connecting and receiving emails, so nothing has changed on my ISP's end.
Thanks,
Kenton

Given that other posts mention two prompts: first that "certificate may be invalid" and second "would you like to connect without SSL?" (paraphrase), I decided to hit "continue" on the first dialog and see what happened in my case. After doing so, I was NOT prompted a second time, so it would SEEM that my SSL connection completed normally after all. For others in this circumstance who require/demand SSL, you may want to try continue on the first prompt to see if it just works.
By all appearances, I still have a secure pipe to my email. It's a shame that this prompt and the results of "continue" aren't better at indicating what the actual issue is.
Note that in my case, I'm probably prompted about the certificate because I don't have a globally-signed SSL cert. I am just using one that I created myself and imported into the Mac OS X keychain. This cert was sync'd beautifully (thank you Apple!) to my phone originally, and appears to still be working. A check of the mail prefs on the iphone still show both inbound/outbound mail to have SSL "on" so it doesn't appear to have been disabled by 1.1.1 or by my pressing "Continue".
I believe that this 1.1.1 update was a deep enough update of the OS that it is merely warning me again (in an unfortunately cryptic way) that the certificate is not signed by global cert authorities. I think it did the same thing when I first set up the iPhone (1.0) but hasn't prompted me again like this on any updates since.

My Verizon email is not working on my iPad 2

I recently sent several photos to an incorrect email address and since then, my email has not been working correctly. these photos were sent back by verizon postmaster indicating that they did not go through. the problem seemed to arise when I tried to delete these notications - my email will open but immediately closes and I cannot retrieve new messages. Ay ideas? Thanks!

Hi Jkjdt!
You may want to try the troubleshooting steps found in this article to see if the issue can be resolved by these steps:
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
Specifically, you may need to try step 5 in that article, which states:
Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Setting up email account not working

i went on my blackberry and set up my email account and nothing happened. no email icon on home screen, no emails, nothing. then i tried getting a new service book and registering by going options-> advanced options-> Host Routing Table -> register and then reset my blackberry again and set up the email account again and it still doesnt work. i even tried setting it up on the website and it says "a email icon should appear on your home screen" but nothing appeared. I have a data plan so im sure i can set up a email but its just not working. I googled all the instructions online and tried them all at least once and none of it works )= any suggestions or new ideass?
thx in advanceeee

oh days? lol, it should happen with a couple hours at the most.
Are you certain you've got your device PIN registered on your service provider's network?
I would suggest you double check with them that ALL is correct and your plan is correct. It must be if you are able to login to your BIS BlackBerry account site.... but still, if not email is setup after "days" you've got some larger problem.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

New iCloud email account not working - duplicate/ambiguous directory match error

I set myself up a new iCloud account this morning once I got iOS 5 loaded on my iPhone 3GS. I was able to create a new @me.com email address, but I think I might have stepped on someone else's existing address as when I send it email, I get a rejection immediately with "duplicate/ambiguous directory entry". iCloud email doesn't work on iCloud.com, and iCloud mail account on the iPhone tells me the user or password is incorrect.
Other than that, iOS 5 is working great so far!

Same symptoms - let's look at the "cause". I was digging in my iPhone settings and although I did everything as prompted in the iCloud setup here is what has actually happened under the hood.
First - What iCloud guided me to do.
•I had a @mac Apple ID I decided to use it for iCloud
•iCloud said I neeeded a new @me address to use mail and iMessaging and asked me to set one up
•I set up a new @me email address
Sencond - The Results
•I can receive email at my new @me address (expected)
•I can login to iCloud online with my old Apple ID (expected)
•I can not send outgoing mail - error on password (unexpected)
Third - Under the Hood (Settings that are a little odd)
On my iPhone, under Settings -> Mail, Contacts, etc -> iCloud -> Account,
At the very bottom under "Advanced" is the email info, now this should be the new active @me address but its NOT! It's my old AppleID with the @mac address - which of course no one can use for "real email" anymore.
iCloud on my phone is attempting to use my @mac address for outgoing messages!!!! ARGH!
WORSE is you can not edit this! You can click and see details, change the "name" but you can not change the address!
I think this might be the issue for all of us on this thread - check it out and see. If so it's something we will def. have to have a fix from apple for. :-( That or perhaps delete your iCloud account, your existing Apple ID and get a new @me Apple ID that will work for email as well. (PITA!) I hope we get a fix from Apple.

Me email account not working in iPhone 5s

Hi,
Currently having an issue with my me email account on my new iPhone 5s. I restored from an iPhone 5 backup a few months ago when setting up my new phone and I can't seem to get my emails or calendar working for my me account. It still works fine on my ipad though so I don't believe it is down to the account itself. Any help would be greatly appreciated, thank you :)

Define "not working".

My 201 Email account not working

my 201asha email account always says THe latest service is now availble but i have not see the service since i bougth the phone.please can i do to solve dis,yu can text me to my mobile number for assistance +23XXXXXXXXXXX.thanks please am waiting for yur rply
Moderator's Note: This post was edited and the phone number was removed. Please do not publish personal information in a public forum.

After upgrading to Yosemite, one of a few other problems, is that I can't connect to my Telus email account. I re-entered username, and password, I get a message that the password can't be transmitted securely, I go ahead anyway but it still doesn't connect, i called up Telus i spent 3 hours on the phone trying to resolve this problem , Telus got it back ,but only for a while, they finally gave up.I called Apple they got the Telus Email back , but still can not keep the server working, i really complained to apple about this new OS X update, and told them they are creating more problems , with those awful updates, they apologize , and trying to fix the problem, my TELUS account is still not working.I will try again tomorrow. What a day wasted on the phone

Verizon Email Settings Not Working in Anguilla

I am currently traveling in Anguilla--and my Verizon Email Settings from the US are not working here. Any ideas of how to get it work on these servers. I tried deselecting SSL with the same ports and changing the ports, but that did not work. Any help would be appreciated. The web-based mail does work--as does all other Internet-based functions.

I’m confused you say …
my Verizon Email Settings from the US are not working here
The web-based mail does work
What do you need to do ?
Tom
Freedom Essentials, QIP 7100 1,Bose SOLO TV Sound System,,QIP 7216 P2,M1424WR Rev F, iPad 2 WiFi,iPhone 5,TV SYST INFO Release 1.9.5 Build No. 17.45
Data Object 39.45

Hotmail Email account not working on my Phone anymore

Hi. I have a Curve 8330 on the Sprint network. About a day and a half ago I stopped receiving my emails on my phone. I can't send email either. SMS, MMS, Blackberry messenger all work fine. My email account works fine if I log in through the browser. My wife has the same phone and also has a hotmail email account and hasn't had any problems.
Any ideas on how to fix this?
Thanks.
Solved!
Go to Solution.

HIYA!
go here and login (or register if you need to).
Check and see if your email account has a small box beside it. If it does, click the box and re-renter your password to revalidate your email.
1). Please thank those who help you by clicking the beside the 'Reply' button.
2). If your issue has been solved, please resolve it by marking "Accept as Solution" on the correct post!
3). Remember to have fun! We are all in this together!
4). Follow me on

Outlook email account not working

I am not a MAC person but I have tried everything I can think of. This is for one of our customers and we are just trying to help them out. It is running Mavericks OS with Outlook 2011 v14. The issue is we can put different email addresses in but the one we want to use will not work.
-For example: We put put in [email protected] and it works. We can put in [email protected] and it works. send receive no problem.
-We change it to [email protected] and it says it sent but never gets delivered. She can receive just fine. EXACT same settings and same server for all the emails. Also tried [email protected] and same issue
-We have deleted all of the email settings and started over / no luck
-We have compared outlook to another identical machine /no differences we can find
-We put [email protected] on 2 different windows machines at our office using outlook and it works fine so I do not see how it can be server related.
I have never had anything like this happen on Windows or MAC and I am out of ideas.
I would appreciate any advise no matter how crazy it might be.

Bump.
Really finding no solution to this. It makes zero sense. Any help would be appreciated!

Email account not working

I had to reset my iphone4s and now my email account want populate. It shows that hotmail is my account but it only pulls the icloud account. Is there anyway to restore my email account. I used I cloud to back up and it didn't back everything up. THis was after I downloaded the new itunes update. WOuld this have crashed my phone apps and accounts?

I figured it out. It was a problem with the password. I had to reset it and it worked.

Why do pop email accounts not work with mountain lion?

Since downloading mountain lion none of my pop accounts will work. Says they are offline.

this is the repsonse form Ambrosia: (Not sure I understand it)
As far as Snapz Pro X 2 functionality, some major backend Digital Rights Management changes enacted by Apple may be what is preventing you from recording movies you were previously able to record using our software. Basically, our program can no longer access videos before the DRM protections are enabled, unfortunately we have no control over these changes. Please see the following FAQ:http://www.ambrosiasw.com/support/faqs/products/snapz-pro-x /Why-does-the-content-of-my-capture-display-as-a-checkerboard
BTW I am current on the latgest version.
Does anybody know how to work around my problem? I need to be able to record videos on my computer.

ICloud email account not working with outlook 2010

How to I make iCloud and outlook 2010 work?

See the section on setting up your iCloud account in Outlook 2010 in this Apple support document.
iCloud: Set up iCloud Mail on your devices and computers
By the way, you posted this in the Apple Developer forums, when it probably should have gone in the iCloud forum.
B-rock

My eprint app is not signing in to my verizon email account, anyone else having this problem?

my eprint app is not signing in to my verizon email account, anyone else having this problem?

I also cannont setup my verizon email on eprint. I have both hotmail and gmail setup and working.

I called Verizon prior to travelling abroad and asked to turn roaming on. As of today, 4 days later, I have no service. I do not have a landline to call. GlobalServices email does not work... Does anybody know how to reach customer support via email?

I called Verizon prior to travelling abroad and asked to turn roaming on. As of today, 4 days later, I have no service. I do not have a landline to call support. GlobalServices email does not work... Does anybody know how to reach customer support via email?

Hi Florence2014
I'm so sorry your having issues. Unfortunately there isn't an email for global support. The only way way to reach them while traveling is to call them at 908-559-4899.
JoeL_VZW
Follow us on Twitter @VZWSupport

Verizon email account not working

Similar Messages

Maybe you are looking for