Verizon email account removed from HTC Thunderbolt

My Verizon email account has mysteriously disappeared from my HTC Thunderbolt. I have tried a number of times to reinstall the account onto the phone but I keep getting a message that it won't connect to the server. I am receiving my emails on my Verizon account on my pc just fine. I have called Verizon Wireless who told me to call Verizon for their email settings. The email settings on my phone are correct. They match the email settings on my pc. I did call Verizon anyway. They gave me different email settings to try. That didn't work either. I called HTC. They say it is a Verizon server problem. I have been getting the runaround for two days now and one Verizon tech offered to transfer me to someone I would have to PAY for support. Another wanted to rout my email through my gmail account. No one knows what is wrong. Does anyone have any answers? I tried switching to 3G. It didn't work. Thanks.

I am confused, is it a verizon email account ([email protected]) or is it a hotmail account? why do you have any hotmail settings.
Try following the instructions at www.verizon.com/repair
they should set you up just fine if you are using a verizon.net account.

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Email Account Removal from E66

Just bought a new E66 and added my AOL account to the phone but now I want to remove this account and can't figure out how to do this. Any suggestions?
Thanks,
David

Okay, try this:
Menu > Messaging > Options > Settings > E-mail > First thing you'll see is "Default mailbox: [mailbox being used]", ignore that. > Scroll down to where your AOL email account is listed > Options > Delete.
"Try not. Do or do not, there is no try."
If you found someone's comments helpful or like what that person has to say, please give some Kudos to the post!

Since upgrading to IOS 8.1.2, I cannot send/receive emails from either of my Apple or Verizon email accounts. Does anyone know how to fix this problem or how to go back to IOS 8.1.1?

Since upgrading to IOS 8.1.2 on my iPad3, I cannot send/receive emails from either of my Apple or Verizon email accounts. I confirmed that my internet connection is working. Does anyone know how to fix this problem or how to go back to IOS 8.1.1?

Hi Milrclan,
Thanks for contributing to the Apple Support Communities.
If you're not able to send or receive email from the mail accounts on your iPad after updating iOS, start with these troubleshooting tips:
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Best Regards,
Jeremy

TS3899 I have 2 email accounts one from home & one from work, I do not receive all my email from work account & it gets removed once I look at it

I have 2 email accounts, 1 from home and the 2nd from my work which was set up by me recently, I am not always receiving my mail from my work account & once I do and look at it the mail is being removed from the inbox

In Mail Preferences/Accounts/each GMail account, set up the SMTP Outgoing Server for each account separately, going into SMTP name/edit/Advanced and specify the Username of each account. The Outgoing servers must be two different servers, authenticated by the Username and Password of each.
Otherwise, the GMail SMTP server will change the from address to that of the account where the SMTP server was setup.
Ernie

Email forwarding from my own domain to my verizon email account is taking a long time...

Email forwarding from my own domain to my verizon email account is taking a long time.
I have email addresses registered at moniker.com. When I send an email to an email address that is forwarding to my verizon email, it takes a long time to arrive.

Hmmm ... none of the header is showing this hitting the Verizon edge anywhere along the line. At some point the header has to show the mail transiting vztpa.verizon.com or vzsac.verizon.com which are intake servers for messages headed for Verizon. What I'm see in the header so far is that it took about 4-6 seconds (depending on what clocks you believe) to make from one end of the connection to the other.
You got this out of your Verizon mailbox?

I can no longer access my verizon email account from my ipad-says there is a blocker and won't accept my password ?? how to fix

I can no longer access my verizon email account from my IPad - kicks my password out and says there is a blocker??how to fix?

Says there is a blocker?
Please provide the exact wording of the error message.
Any "blocker" would be on Verizon's end.
Any change after deleting and recreating the account on your iPad?

I just bought an ipad 2 wifi (no 3G) How can I add my Verizon email account to my ipad? I'd like to send/receive emails on my ipad.

I just bought an ipad2 wifi (no 3G). How can I add my Verizon email account to my ipad? I'd like to send and receive messages from I ipad.

Some help can be found here: http://ipadhelp.com/popular-list-of-email-name-servers/

Using Eudora or Netscape7 for non-verizon email accounts with FIOS for access

Since Verizon does not give tech support to 3rd party email clients, and using a non-Verizon email account creates additional problems, I decided to share what I learned the very hard way....certainly with no help whatever from Verizon tech support.
First of all, there may have been a time (a day, a month, some random nanosecond) when you had to change the port to 587 it is no longer the case. Port 25 works just fine, and in fact 587 no longer works in most cases. So ignore tech support's claim that all you have to do is change the port number to 587...don't do it.
And so long as you want to use a pop account other than verizon for your incoming email you will have to use what is referred to as SMTP Relay. Verizon tech support will tell you that Verizon no longer supports SMTP Relay, and technically speaking that is true, but Verizon SMTP Relay is not what you need anyway. What you need is to use the SMTP Relay facility of your Email Client, in my case Eudora and (for my wife) Netscape 7.
Now before you can actually do anything you will have to have a valid Verizon email account, even if you never plan to actually use your verizon email address. That means before you can set up your email client you must have a verizon email address. The tech who installed my FIOS supposedly set up my computer, which meant I had internet access, but he didn't set up the verizon email address. I wasted 2 days before this came to light...so just make sure you have one before starting.
Netscape 7.0 has an email client my wife has used forever so I had to make it work for Verizon FIOS. Fortunatly they have a built in SMTP Relay facility (although they never call it that). You set up your pop (incoming) server the way you always have. In my our email accounts are on Earthlink, so you use the earthlink POP server for your incoming email. If you are switching from whatever you have to Verizon FIOS, you will already have that set up anyway. But you will have to change the SMTP server address to outgoing.verizon.net and you will have to click the box that says Use Authentication, with User Name and Password. You will put into the User Name your verizon email account except without the .verizon.net And the first time you use this Client to send email it will ask your for your password (use your Verizon password) and you should check the box that says to remember this password. This will make everything work fine. You will see on the SMTP Server information page a box that allows you to fill in the port. If you leave it blank it will use port 25. If you put in another port number it has to be right, and what is the correct number keeps changing based on which verizon person you talk to. I found that 25 works, although they say it won't, and that others don't work, although they say they will.
To Use Eudora (as i do) first you have to be using the latest version 7.1 because it appears to be the first one that truely supports SMTP Relay. That's a free download if you don't have it. Then you have to use multiple personalities. Effectively you set up one personality (go to to tools and click on personalities) which is your normal email account (ie not your verizon one). This is used for everything with the exception of the SMTP Server interaction. YOu then set up a second personality which is for your Verizon email account. Be aware that you can still have that account use your normal email return address so folks who receive email from you can reply to your normal email address. You can, independantly from that set up your incoming email pop account to be either your normal one or your verizon incoming email account (I do it the later way so I can receive something actually sent to my Verizon account, although I never give that out. But now the important thing is that you set up your SMTP server to be outgoing.verizon.net set up User Name to be your verizon email account but without the verizon.net and click on Authentication Allowed and Use Relay Personality. Don't click on Use submission port 587, like I said you want to use 25, but if verizon has changed that yet again no problem as you can set up the port to use independantly using the Tools/Options/Ports , and finally you go to the Tools/Options/SendingMail stuff and select the SMTP Relay Personality to be the one that is set up for the Verizon email account. That means your client will operate using your primary personality for everything except the SMTP part and for that it will get all its parameters from the Relay Personality.
This all worked.

I use Eudora a my email client and routinely receive both my Verizon and ATT emails.
The last email I received from my Verizon account was at 10:30pm on August 5. I cannot send emails from Eudora at all either.
My Verizon DSL email account is active through Verizon-Florida at my home there. I am currently at my Ohio home and the DSL account is with Frontier which purchased Verizon here in Ohio.
Does anyone know what might have happened to have resulted in my emails not being sent to or from my Eudora Client?

Verizon email account hacked, need a Verizon email specialist to HELP me Please.....

My Verizon email account was hacked recently. My account has been sending out Viagra and Fat Pill emails to all of my contacts. I want to change my Verizon email account password. I've contacted Verizon through the {edited for privacy} phone number multiple times without any resolution. I've also setup at least 5 chat sessions without any resolution.
Each time, the technical support person guides me to changing my "My Verizon" password which is not connected to my Verizon/Yahoo email portal. This is getting frustrating, I want to change my email password not my "My Verizon" password. These systems apparently do not talk to each other.
I've searched the internet and this seems to be a known problem for other people as well. I need a Verizon email specialist to contact me to resolve this issue. Please help me.......

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.Please remember to check your spam/junk folder if you do not hear from an agent.

Verizon email account is spamming my contacts list

At 5:03 AM on Tues. April 3, my verizon account sent a spam email out to my contacts list. A copy of one of the undeliverable messages that bounced back is below (I'm leaving the address in, because it's a dead address). These spam messages were sent while my computer was turned off, so apparently the Verizon server is the source.
Judging from a Google search and from this forum, the same thing is happening to many verizon email accounts, and the problem apparently is caused by someone hacking into the Verizon email servers. Any ideas on what a user can do to prevent / stop this from occuring?
I've already run virus scans and malware scans with several different products to make sure my computer is not the source. They all came up clean.
Obviously, do not click on the link in the sample message below.
Original-recipient: rfc822;[email protected]
Final-recipient: rfc822;[email protected]
Action: failed
Status: 5.0.0 (SMTP transmission failure has occurred)
Remote-MTA: dns;mailin-03.mx.aol.com (TCP|206.46.173.1|50585|205.188.59.193|25)
(mtain-da10.r1000.mx.aol.com ESMTP Internet Inbound)
Diagnostic-code: smtp;554 5.2.1 : (HVU:B2)
http://postmaster.info.aol.com/errors/421hvub2.html
Make An Incredible Income - Follow The Simple Steps
http://youthradio.99k.org/httphomve-l1.php?hiwin=682
Tue, 3 Apr 2012 10:03:55
You brought PARTof a man--Buck Harkness, there--and if you hadnt had him to start you,youd a taken it out in blowing. apache wynwode
Sent using Verizon.net Mobile

First off, change your password. If someone hacked Verizon servers then they would have changed your password. This is more than likely due to a dictionary attack which happens everyday. Keeping a secure password is the best step.
Unsecure password
butterfly1989
Secure password
But1989Terfly
Dictionary attacks use commonly used words to try and guess your passwords. After they gain access they send an email to every contact in order to spread. It is automated.

HT5361 I want to delete my Verizon email account but I don't want to lose all of the messages I saved over the years into various mailboxes that I created "On My Mac" in Apple Mail. Will they be erased / deleted when I delete the account?

I want to delete my Verizon email account but I don't want to lose all of the messages I saved over the years into various mailboxes that I created "On My Mac" in Apple Mail. Will they be erased / deleted when I delete the account?

Yes, it's a POP account. I kinda thought that the old messages would be safe in mailboxes "On My Mac," but since it's an irrevocable choice, I was reluctant to pull the trigger. However, the suggestion above from keg55 relieves my concerns on that score; I'll make a backup copy before I delete the account just to be on the safe side.
Thanks very much to both WZZZ and keg55, I really appreciate it!

Firefox constantly knocks us off of our Verizon email accounts. How can I resolve or dis able it or something?

Firefox continues to constantly knock us off of our Verizon email accounts. We have version 3.6.6 installed. How can we correct this??? (Every time it happens, a Firefox window says it reports the problem, yet it just keeps happening. This has been for 2-3 weeks now.)
== URL of affected sites ==
http://

By "knocks us off" I assume you mean Firefox is crashing?
Can you provide me with your Crash ID? This can help me find the cause of your crash.
Inside Firefox -https://support.mozilla.com/en-US/kb/Firefox+crashes?bl=n&s=firefox%2520crashes#Getting_help_with_your_crash
Outside Firefox -https://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it#Getting_your_crash_report
'''Crash troubleshooting'''
Add-ons
One of your add-ons might be the culprit. Try running Firefox in [[Safe Mode]] with all add-ons disabled. If that solves the problem, see [[Troubleshooting extensions and themes]] and possibly [[Troubleshooting plugins]]
Are your plugins updated?
Check this by going to http://www.mozilla.com/en-US/plugincheck/
Are you using the newest version of Firefox?
It is important you use the latest version of Firefox because it includes stability and security updates. The latest version of Firefox can always be downloaded from http://www.getfirefox.com. You can check if you are using the latest version of Firefox by going to Help | About Mozilla Firefox. If you are not, see [[Updating Firefox]]
Malware
Different types of Malware can cause Firefox to crash. For more information, please see [[Is my Firefox problem a result of malware]]

Setting up verizon email account

Can someone please confirm my verizon/yahoo email account settings for the iphone ?

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My eprint app is not signing in to my verizon email account, anyone else having this problem?

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I also cannont setup my verizon email on eprint. I have both hotmail and gmail setup and working.

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I tried SSL with 25 and 587 (Verizon recommendation). Still no go.
BTW, there isn't any way to save the Mail size limit and Download options is there. Every time I go thru this I have to go back and set these up again.
Thanks again for your help.

Verizon email account removed from HTC Thunderbolt

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