Verizon email cannot send outgoing mail. Works OK with Internet Explorer. Fix?

Can login to Verizon email. I receive incoming email however I cannot send email. The SEND button appears not to work. Have upgraded all plugins. Works OK on Internet Explorer browser. Upgraded Flash and Java but still does not work.

Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you.

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Does anyone have a solution?
Solved!
Go to Solution.

Make sure that you have the outgoing server, outgoing.verizon.net as an authenticated server. You will need your Verizon Online username and password. The Verizon Online username/password is set up differently than FiOS - I didn't get one of these accounts until I called and requested one.
http://www22.verizon.com/ResidentialHelp/FiOSInternet/Email/Troubleshooting/QuestionsOne/85681.htm

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I live in Hong Kong , but have a BTInternet e-mail .
I have set up my mail account and changed the SMTP server to the netvigator address I use on my MBP and my Mac Pro.
I have set it up by syncing it with my laptop , I then deleted thataccount and set-it up using the Yahoo setting on the I-Pad , I then deleted that and set it up manually . The latter sometimes works but does not have all the mailboxes such as Trash , Drafts , etc .
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Verizon email cannot send outgoing mail. Works OK with Internet Explorer. Fix?

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