Verizon email disappearing

I am having a problem with my verizon email disappearing. I am using the verizon web interface. Can someone help with this problem. How can I keep my email accessible.
Thanks,

Any time mail disappears from the server, there's a pretty good chance there's some device pulling it off. This can happen even without you intending it to. For example, the default Verizon setup for a long time (and possibly still) configured Outlook automatically unless you were paying attention and unchecked the box during the install.
The easiest way to fix it is to change your password. Once the device(s) can no longer authenticate, the disappearances should stop.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

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Verizon email account removed from HTC Thunderbolt

My Verizon email account has mysteriously disappeared from my HTC Thunderbolt. I have tried a number of times to reinstall the account onto the phone but I keep getting a message that it won't connect to the server. I am receiving my emails on my Verizon account on my pc just fine. I have called Verizon Wireless who told me to call Verizon for their email settings. The email settings on my phone are correct. They match the email settings on my pc. I did call Verizon anyway. They gave me different email settings to try. That didn't work either. I called HTC. They say it is a Verizon server problem. I have been getting the runaround for two days now and one Verizon tech offered to transfer me to someone I would have to PAY for support. Another wanted to rout my email through my gmail account. No one knows what is wrong. Does anyone have any answers? I tried switching to 3G. It didn't work. Thanks.

I am confused, is it a verizon email account ([email protected]) or is it a hotmail account? why do you have any hotmail settings.
Try following the instructions at www.verizon.com/repair
they should set you up just fine if you are using a verizon.net account.

Email deletion by the Verizon email server

I have noticed a disturbing trend in my email Inbox.    Since about the first of the year, I have noticed that most of my older email messages have been deleted by the Verizon email server, which is allowable under the terms of agreement as per below:
Email Retention
All read Verizon Online email messages remain on the Verizon server until you decide to delete them. All unread Verizon Online email messages are deleted from the Verizon server after 90 days
The problem?   The messages being deleted had been read previously.   And, this morning, two more messages were deleted automatically.   And, yes, they had been read - in March of 2008.
It is not like I am using any storage space.   I am at less than 1% of my allowed storage allocation.
This appears to be a violation of Verizon's terms of agreement.   What gives?

Any time mail disappears from the server, there's a pretty good chance there's some device pulling it off. This can happen even without you intending it to. For example, the default Verizon setup for a long time (and possibly still) configured Outlook automatically unless you were paying attention and unchecked the box during the install.
The easiest way to fix it is to change your password. Once the device(s) can no longer authenticate, the disappearances should stop.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Since I updated firefox to version 24.0 today, I can no longer read my email messages on my Yahoo or Verizon email websites.

I can get to the email websites for Yahoo and Verizon. But when I click on an email to read it, I get the error message "There appears to be a problem loading the email". This only started today when I updated to Firefox version 24.0. I'm still running Firefox version 22.0 on my work computer and I do not have any problems reading my email on my Yahoo and Verizon email websites from that computer.

Thank you! I cleared the cache and only deleted the cookies from the yahoo and verizon sites. This fixed my issue and I can read my email again now. Thank you so much Waka_Flocka_Flame and cor-el!

How do I set or get firefox to print more than one all pages the print using verizon emails is there a setting to change I have been told by verizon techs it is not my printer

when opening an email using verizon emails I can only print one page. I have checked an I do not have a printer or computer problem because the printer prints more than one page with others such as gmail. We feel there is a print setting in firefox that needs to be changed. How do I change this??

That is usually caused by a few different Bugs in Firefox, which seem to be fixed in the Firefox 4.0 betas.

Some (not all) emails disappearing / deleting themselves from folders in the Mail app on iPhone 4S

I am having an issue with some of my emails disappearing on my iPhone 4S and I am wondering if anyone else is experiencing similar issues and might offer a solution? I have three email accounts on my iPhone 4S and iPad 2 (of which include my iCloud @mac.com and Yahoo!) and all are set up as IMAP so that I can be sure both devices remain in sync at all times. The issue occurs when I go into any of my archive email folders, in any one of my three email accounts and let the iPhone sync with the server so that it is up-to-date. Sometimes - not everytime - I will watch as one of my most recent emails that is cached on the phone suddenly vanishes as it pulls down the rest of the emails archived in that folder. As soon as that email vanishes, it will then automatically remove it from the server (being that it is IMAP) and that email is then gone for good. It has not been moved to trash or any other folder because I can subsequently log into Yahoo! mail for instance and do a complete search for it and it won't find it at all. At first I thought it was my fat thumb (!!!) that had acidentally hit delete on the email but it is happening around twice a week and it has only happened since getting my iPhone 4S. I have contacted Apple support by phone and they suggested completely wiping the phone and restoring from backup, of which I have done. I have changed various settings such as showing 50 recent messages rather than 1000, turing on "organize messages by thread" and "ask before deleting" and trying that for a week but none of that has helped. I have a feeling this is an iOS5 issue rather than a hardware issue because my iPad 2 has started to do the same thing and it never did it before I upgraded to iOS5. Nor did my old iPhone 3GS that I had for two years. I am losing important emails and I'm getting to the stage of thinking about never opening the Mail app on either device for fear of losing any more important emails. I'm considering resorting to logging into Yahoo! and iCloud webmail via Safari instead which is a bit of a pain. Very sorry for the long message but thought i'd best be as thorough as possible. If any of you guys have had similar issues, or if you have any suggestions please feel free to chime in. Many thanks.

Thanks to everyone for their replies - I thought that it was just me with this issue but clearly not. Also thank you to Mil_Prep and S2Linda's suggestions, unfortunately all three of my email accounts do not have a "Mail Days To Sync" option - I believe that this option only appears in Mail settings if the account is an exchange email account. Even if I was able to adjust the time period of emails to sync, I don't think that it would help because the email(s) that are going missing can be as recent as one day old, leaving all my earlier emails in the same folder intact - some of which can go back to the year 2002 for instance. I am still convinced that it is a bug with headers in iOS5. Last week I even had a related problem where I had a new email merge with an old email. The senders email address, subject title and date remained the same but the body of the text was replaced with an old email from 2006! Very odd....

Verizon email - I keep gettin error message when I try to get in

When Verizon says they're going to send me a confirmation message, I think it's going to my Verizon email, which I never use. Now that I'm trying to get into my verizon email, I keep getting an error message: "Sorry, your account is being reactivated. Please try again later." What does this mean and what should I do?

That's unfortunate to hear about email problems. We can help out with that. I have sent you a private message to get more information.
Anthony_VZ
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Since upgrading to IOS 8.1.2, I cannot send/receive emails from either of my Apple or Verizon email accounts. Does anyone know how to fix this problem or how to go back to IOS 8.1.1?

Since upgrading to IOS 8.1.2 on my iPad3, I cannot send/receive emails from either of my Apple or Verizon email accounts. I confirmed that my internet connection is working. Does anyone know how to fix this problem or how to go back to IOS 8.1.1?

Hi Milrclan,
Thanks for contributing to the Apple Support Communities.
If you're not able to send or receive email from the mail accounts on your iPad after updating iOS, start with these troubleshooting tips:
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Best Regards,
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How can I send emails from my Verizon email from my itouch?

I am connected to wifi at home and at Starbucks when I try to send email from my Verizon email address on my itouch. I can't, how can I fix this so I am able to send email via itouch from my verizon email address?

See:
iOS: Unable to send or receive email
I would Google for:
setup verizon email on phone
for the settings to use.

I just bought an ipad 2 wifi (no 3G) How can I add my Verizon email account to my ipad? I'd like to send/receive emails on my ipad.

I just bought an ipad2 wifi (no 3G). How can I add my Verizon email account to my ipad? I'd like to send and receive messages from I ipad.

Some help can be found here: http://ipadhelp.com/popular-list-of-email-name-servers/

2013 Home and Office Outlook - Pop email incoming email disappear

I have Microsoft Office Home and Business 2013 (current updates) using the same email POP account for over three years.
For weeks, I’ve seen incoming email disappear. My Desktop Alert shows new email incoming then it disappears from the inbox.
I know these emails were sent to me because my co-workers have emails that show me cc’ed that I did not receive.
Where are these disappearing emails going or are they being rejected?
I was forced to perform the 8.1 upgrade, no impact on Outlook
I checked and have all Office updates current
I’ve checked my other device’s email apps and those emails were not located there.
I’ve checked my Outlook Options: Conversation clean up: added
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I have Disabled all:
Add-ins,
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Not sure on - View and manage Microsoft Office Add-ins

This may be caused by different reasons, but the most likely reason is on the custom setting. To help you investigate what happened to your messages, we'll walk you through a step-by-step process to eliminate possible causes of your missing messages:
Step1: Check web server - Please check your web serve to see if those missing messages are out there.
Step2: Search all messages - Try to search the messages that are missing. Remember to click
All Mailboxes button before searching.
Step3: Check junk mail setting - They are probably set to delete mail rather than send it to the
Junk E-Mail folder.
Step4: View filter - Please check your View filter
to see if you have set any filter rules to the incoming mails.
Step5: Forwarding settings - Please check in Account settings dialog to see if you have changed the default deliver location of your account.
Please follow above steps to see if you can find your missing data.

Using Eudora or Netscape7 for non-verizon email accounts with FIOS for access

Since Verizon does not give tech support to 3rd party email clients, and using a non-Verizon email account creates additional problems, I decided to share what I learned the very hard way....certainly with no help whatever from Verizon tech support.
First of all, there may have been a time (a day, a month, some random nanosecond) when you had to change the port to 587 it is no longer the case. Port 25 works just fine, and in fact 587 no longer works in most cases. So ignore tech support's claim that all you have to do is change the port number to 587...don't do it.
And so long as you want to use a pop account other than verizon for your incoming email you will have to use what is referred to as SMTP Relay. Verizon tech support will tell you that Verizon no longer supports SMTP Relay, and technically speaking that is true, but Verizon SMTP Relay is not what you need anyway. What you need is to use the SMTP Relay facility of your Email Client, in my case Eudora and (for my wife) Netscape 7.
Now before you can actually do anything you will have to have a valid Verizon email account, even if you never plan to actually use your verizon email address. That means before you can set up your email client you must have a verizon email address. The tech who installed my FIOS supposedly set up my computer, which meant I had internet access, but he didn't set up the verizon email address. I wasted 2 days before this came to light...so just make sure you have one before starting.
Netscape 7.0 has an email client my wife has used forever so I had to make it work for Verizon FIOS. Fortunatly they have a built in SMTP Relay facility (although they never call it that). You set up your pop (incoming) server the way you always have. In my our email accounts are on Earthlink, so you use the earthlink POP server for your incoming email. If you are switching from whatever you have to Verizon FIOS, you will already have that set up anyway. But you will have to change the SMTP server address to outgoing.verizon.net and you will have to click the box that says Use Authentication, with User Name and Password. You will put into the User Name your verizon email account except without the .verizon.net And the first time you use this Client to send email it will ask your for your password (use your Verizon password) and you should check the box that says to remember this password. This will make everything work fine. You will see on the SMTP Server information page a box that allows you to fill in the port. If you leave it blank it will use port 25. If you put in another port number it has to be right, and what is the correct number keeps changing based on which verizon person you talk to. I found that 25 works, although they say it won't, and that others don't work, although they say they will.
To Use Eudora (as i do) first you have to be using the latest version 7.1 because it appears to be the first one that truely supports SMTP Relay. That's a free download if you don't have it. Then you have to use multiple personalities. Effectively you set up one personality (go to to tools and click on personalities) which is your normal email account (ie not your verizon one). This is used for everything with the exception of the SMTP Server interaction. YOu then set up a second personality which is for your Verizon email account. Be aware that you can still have that account use your normal email return address so folks who receive email from you can reply to your normal email address. You can, independantly from that set up your incoming email pop account to be either your normal one or your verizon incoming email account (I do it the later way so I can receive something actually sent to my Verizon account, although I never give that out. But now the important thing is that you set up your SMTP server to be outgoing.verizon.net set up User Name to be your verizon email account but without the verizon.net and click on Authentication Allowed and Use Relay Personality. Don't click on Use submission port 587, like I said you want to use 25, but if verizon has changed that yet again no problem as you can set up the port to use independantly using the Tools/Options/Ports , and finally you go to the Tools/Options/SendingMail stuff and select the SMTP Relay Personality to be the one that is set up for the Verizon email account. That means your client will operate using your primary personality for everything except the SMTP part and for that it will get all its parameters from the Relay Personality.
This all worked.

I use Eudora a my email client and routinely receive both my Verizon and ATT emails.
The last email I received from my Verizon account was at 10:30pm on August 5. I cannot send emails from Eudora at all either.
My Verizon DSL email account is active through Verizon-Florida at my home there. I am currently at my Ohio home and the DSL account is with Frontier which purchased Verizon here in Ohio.
Does anyone know what might have happened to have resulted in my emails not being sent to or from my Eudora Client?

Forgot password on my apple I phone and just got a new one and can not remeber my verizon email password, how do I retrieve it

forgot password on my apple I phone and just got a new one and can not remeber my verizon email password, how do I retrieve it

hibob99,
Thank you so much for reaching out to us. I know there are to many passwords out there now days to keep track of them all. Are you looking to reset the Verizon.net e-mail address? If so, you would need to reach out to Verizon Communication by calling 800-837-4966. Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport

HT4942 i would like to see my verizon email on my icloud or iworks , but i dont know how to do that

how can i view my verizon email in icloud or iwerk the new invitation you send me to use this system ,i have the ipad and iph.that is ok but i have an hp pavillion using the icloud system but idont know how to see all on it especially the mail from verizon. thanks for some helpful tips to do so.

You won't see your Verizon account in iCloud. It will forward all the emails sent to your Verizon account to the iCloud account. Any emails currently in your verizon account won't show. This will only work moving forward. For the emails currently on Verizon, you can re-email them to yourself or move them using an iOS devices that has both (Verizon & iCloud) accounts installed.
In Mail > Edit > Select all the emails to move > Move > Select a loction (inbox or newly created folder) to move them to.

What are the settings for verizon email on ipad?

what are the settings for verizon email on ipad? have tried everything must be missing something.

Have you looked here?
https://www22.verizon.com/foryourhome/vzrepair/vziha/requestrepair.aspx?CMP=DMC- CVZ_ZZ_ZZ_Z_ZZ_N_X221
Check: What are my email settings

Verizon email disappearing

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