Verizon Email Issue

I am unable to view my pdf email attachments in adobe (verizon email) how do I get this to happen?

Looks like the PDF files on your machine have some how been associated with Notepad:
- Open control panel, select Adobe Reader and chose the "Repair" option.
Another thing to try:
- Select a PDF file on your disk using Windows Explorer and right-click
- select "Open With" and "Chose default program"
- Select "Adobe Reader". Also make sure that the option "Always use the selected program to open this kind of file" is checked.

Similar Messages

Verizon Email Looping Issue

The Verizon Email platform experienced a minor outage early this morning. The outage affected a very small number of Verizon Classic Webmail users for a little over an hour. The customers affected would have been redirected to the Verizon Portal or seen an error message when trying to access their emails from the myverizon.com Verizon portal.
Verizon apologizes for the inconvenience and has taken measures to prevent its recurrence.

Hi I am not Ann154 but here goes.
With pop3 email setup after you get the proper incoming and outgoing settings entered you would go into the settings of your phone and use the scroll box to be "remove from server" so that your email will not be showing on your computer when you log into your email account.
This link should be helpful. http://m.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=7328&prd_ia_cd=N0000006&map_seq=49426 Or this link with more information. You may need only edit the settings. http://help.telecom.co.nz/app/answers/detail/a_id/27049/~/setup-3rd-party-mail-(pop)-account---samsung-galaxy-s-iii

Formatting Issues with IE8 and Verizon Email

I am using Internet Explorer 8/Windows7 to view and compose emails in the "new" Verizon Email interface and have become increasing frustrated with the way the <enter> key doesn't work the way its supposed to. At the end of a sentence when I hit the enter key to start a new line it moves some or all of that line down the page, breaking it - and does not put my cursor at the beginning of the next line the way one would expect. Very frustrating. Had to switch to Mozilla Firefox where it appears to be OK.

I normally use Firefox and do not experience what you describe. But I just started IE8 and tried it there, also worked just fine, using the "new" webmail interface. Do you have any add-ons enabled in IE? If so, have you tried starting IE without any add-ons to see if that has any effect? I have seen some reports of add-ons causing problems with webmail.
It could also perhaps be caused by fixes applied to IE. Is your IE up to date? I updated mine yesterday with the latest Microsoft fixes so if yours is current that is probably not a possibility.
In my Windows 7 I have an entry in All Programs under Accessories ==> System Tools that will start IE without any add-ons.
Justin
Verizon FiOS TV, Internet, and phone
QIP6416-P1, IMG 1.8, Build 02.54
Keller, TX 76248

Since I updated firefox to version 24.0 today, I can no longer read my email messages on my Yahoo or Verizon email websites.

I can get to the email websites for Yahoo and Verizon. But when I click on an email to read it, I get the error message "There appears to be a problem loading the email". This only started today when I updated to Firefox version 24.0. I'm still running Firefox version 22.0 on my work computer and I do not have any problems reading my email on my Yahoo and Verizon email websites from that computer.

Thank you! I cleared the cache and only deleted the cookies from the yahoo and verizon sites. This fixed my issue and I can read my email again now. Thank you so much Waka_Flocka_Flame and cor-el!

Verizon email account hacked, need a Verizon email specialist to HELP me Please.....

My Verizon email account was hacked recently. My account has been sending out Viagra and Fat Pill emails to all of my contacts. I want to change my Verizon email account password. I've contacted Verizon through the {edited for privacy} phone number multiple times without any resolution. I've also setup at least 5 chat sessions without any resolution.
Each time, the technical support person guides me to changing my "My Verizon" password which is not connected to my Verizon/Yahoo email portal. This is getting frustrating, I want to change my email password not my "My Verizon" password. These systems apparently do not talk to each other.
I've searched the internet and this seems to be a known problem for other people as well. I need a Verizon email specialist to contact me to resolve this issue. Please help me.......

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.Please remember to check your spam/junk folder if you do not hear from an agent.

All Emails Sent to Verizon Email Addresses Are Blocked - Please Help

Hello,
Email messages that our company sends to Verizon recipients are being blocked by the anti-spam system. I have copied a sample failure message below. I have submitted whitelist requests several times, but get automated messages in return saying the IP is dynamically assigned (see below). Our IP address is static, not dynamically assigned. No spam is going out from the system, and we are not on any of the blacklists. Our emails to [email protected] and [email protected] are also being blocked, so I have found nowhere else to turn for assistance.
Can you please help or assign an agent to help us in this matter? We have many customers who are not receiving their online purchases or responses to their requests for assistance from us because Verizon is blocking all emails to them from our servers. We certainly don't want to have to post to our online store that we cannot sell to or assist anyone with a Verizon email address.
The mail server in question is: *******
IP address: ******
Your help would be greatly appreciated.
Thank you,
TraciG
MailEnable: Message Delivery Failure.
Reason: ME-E0193: [629A7226243B4A9D90F818B13EEF69C2.MAI] Message Delivery Failure.
Your message addressed to the target domain (verizon.net) could not be delivered because the mail server responsible for this domain returned a permanent error.
The server returned:
571 Email from ****** is currently blocked by Verizon Online's anti-spam system. The email sender or Email Service Provider may visit http://www.verizon.net/whitelist and request removal of the block. 141223
After investigation, Verizon Online Security has determined that e-mail from your IP address will not be allowed access to the Verizon Online e-mail domain due to one or more of the following reasons:
Your IP has been blocked because of spam issues or because your ISP indicates that it is dynamically assigned
Once you have addressed any security-related issues on your network, you should contact Verizon Online Security via this form. At that time, we will work with you to restore normal e-mail traffic or to take other action as we deem appropriate.
Sincerely,
Verizon Online Security
http://www2.verizon.net/policies
[email protected]
Solved!
Go to Solution.

Hi TraciG,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Verizon email support and customer service - simply horrible

After spending a frustrating and annoying morning trying to get Verizon Technical Support to help fix a problem with blocked access to Webmail, I notice on this forum that mine is not the only problem,.....except I have not seen the same issue denoted. I was attempting to get help to resolve an issue accessing WebMail where i get a screen that says:
"Sorry, You cannot access WebMail from [ip address] to due spam activity. Please contact [email protected] for assistance." yes, that is the actual message. First....How the FREAK (polite word entered here) do you contact an EMAIL ADDRESS when you can't get to email?. That's like hearing 'You have a problem with your telephone?...well just call me and we can fix the problem". Second, after dialing support numbers twice (first time afer spending 35 minutes on hold, the person answering the phone hung up on me) the person that finally picked up after another 20 minutes on hold could not offer any help. They had to enter a trouble ticket for IT to look into the problem. When I requested a ticket number for reference, I was told they can't give me that because they really had no way to immediately enter a trouble report. HELLO!?! What good is support if you don't give the persons answering the phone access or authority to put in tickets? When queried about an estimated resolution time, I was told up to two billing cycles. HELLO AGAIN?!? My Verizon email is with the KEEPMYEMAIL plan....one year paid up front. So this explanation, by itself, indicates up to two years to resolve an issue. I've been around for a few years and this is the worst I have experienced with Verizon...and I know that the company has very sophisticated trouble ticketing system....I was part of the team that built them and can assure anyone reading this message it was not designed to be difficult or inaccessible. Verizon has changed and not for the better. When a company hides behind email and circular voice response systems it's an indication that customer service is NOT their priority. Think I joking? Just look at the webpages and see if you can find a single customer relationship management contact that you can call or send a message or mail to. All you find is a general correspondence address in St. Petersburg Florida. If, by some miracle, this moves up the chain or authority, here's a thought. Does this remind anyone of the MA BELL comedy sketch by Lilly Thomlin? Isn't this attitude the same reason that Verzon was born out of the breakup of AT&T in the first place? Just sign me - Aisforannoyed

Hi aisforannoyed,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Email issue - not downloading to Outlook and email on cell phone not working

Anyone know what is causing this? Not working since 1030AM today.
No verizon email downloading to MS Outlook and cant send out emails on my cell phone (Verizon network)? When will this be corrected?
Solved!
Go to Solution.

No, the issue resolved itself. This happens every once in a while and lasts for 30 min to an hour , then it works again. I get that strange error code message from Outlook Express with the 0x000 etc. No one knows why. Just one of those things you have to deal with. Next time i wont waste time calling and sitting on hold for hours and hours. Not worth it.

Verizon Email crashes out when trying to Forward a message..

Accessing my Verizon email account through MS Internet Explorer 7.0 or 8.0: Whenever I try to forward a sent message, the email session spontaneously times out before I can complete the operation. I've experienced this both at home and at work. Has anyone else experienced this when using Verizon email thru IE? Thanks for any feedback on this - very frustrating...

That is a browser issue and you should be able to fix it, If you can not, then as mentioned, use a different browser. I like www.google.com/chrome
If Internet Explorer crashes, stops working, or closes immediately after being opened, you might get an error message about Internet Explorer not working or that it encountered a problem and needs to close. First make sure that you have a good connection to the Internet. If you can't open Internet Explorer or if it opens briefly and then closes, the problem might be caused by low memory, or corrupted or missing system files. Restart your computer to clear the memory and then open Internet Explorer by itself.
If your Internet connection is good and you've restarted your computer butInternet Explorer is still having problems, try the following:
Tips for solving problems when Internet Explorercrashes or stops working

Verizon emails being rejected by Windows Live Hotmail servers

Hi
Since yesterday, Tues. Sept. 22nd. there has been a problem sending out emails to my friend who uses q.com DSL which is Qwest. They use Windows Live hotmail servers for their email. Yesterday, I got a bounced notice from Windows Live Hotmail. This is a copy of the bounced email notice I got today.
Reason: Server rejected MAIL FROM address.
Diagnostic code: smtp;550 SC-004 Mail rejected by Windows Live Hotmail for policy reasons. A block has been placed against your IP address because we have received complaints concerning mail coming from that IP address. If you are not an email/network admin please contact
Remote system: dns;mx2.hotmail.com (TCP|206.46.173.15|63065|65.55.92.136|25)
On Tues. I sent my friend 1 email which came back to me. I had been using port 25 after Verizon had a problem with port 587 a few weeks ago. I changed the port back to 587 and resent the email.and that time it went thru. Today, I sent my friend another email and it got bounced back again. I had sent it to his q.com address. I resent it again, but this time to his live.com address and I got the same bounced message back but with a different remote system since it was live.com this time. I tied a 3rd time and the same thing.
I've had problems before with Verizon and hotmail sending me back bounced notices. I went to look at the Live Hotmail Forum for problems with hotmail. I just looked now and there are like 7 pages of people who have Verizon email addresses that are getting blocked by Windows Live Hotmail servers. From what i glanced thru. it seems that Verizon email servers have been placed on Hotmail's black list. There are actually 1000''s of people complaining. Some have called up Verizon tech support to be told that this is a hotmail server problem. From what I have gathered from glancing at those posts, there is like nothing being done about this except placing blame on each other. This is affecting both residential and business accounts. This is affecting I guess Qwest DSL service also I guess since my friend uses Qwest and I suppose if anyone knows people who use Qwest, they won't be able to email them either. This is a tremendous issue that needs to be resolved quicly. I am surprised I haven't seen any posts in this Forum about this issue. I haven't tried anyone else who has a hotmail addy since I really don't know any that check their hotmail accounts.
Can someone from Verizon please get together with Windows Live Hotmail and get this fixed ASAP.
Here is the address of Windows Live Hotmail and you can see all the people who have posted there from Verizon who are having problems. I don't know how many people this is affecting, but I want and have to be able to reach my friend by email. Please get this problem fixed. If it is a problem on Hotmail's side, please work with them to get this fixed instead of shifting blame on each other. Please someone in authority get back to me and get Verizon and Hotmail working again, actually, I guess in my case it is Qwest and Verizon which indirectly is Verizon and Hotmail. From what I can gather it's affecting just about all of Verizon... Please help ! ! ! ! ! Thank you....
http://windowslivehelp.com/community/p/122423/463352.aspx#463352

Yes, I know it says that my ip was blocked. However, on Tues. I tried sending an email to my friend that I mail every day.The first email got bounced back. I resent it and it went thru ok and he received it. On Wed. I sent him another email and it got bounced back. He has a q.com email address which uses Windows Live Hotmail servers. He also has a live. com address. Same thing happened with both addresses. On Wed. I resent that email 2 more times and it got bounced back. I waited a whle and resent it for a 4th time and didn't get a bounce back. I sent one today and no bounce back. It is a sporadic problem and apparently Hotmail did something to their servers or filters on Tues. which affected Verizon customers. Of course not all of them but a large number of them. If you check out the Windows Live Hotmail help site, you will see a notice on top of the site now saying that there are problems with sending emails using their servers. I was able to send emails to some other people last night too without a problem. Their error codes probably don't have one that would say blocked a particular ISP. I've had this range of ips for quite some time now also. Odd, that I only saw people in mass from Verizon complaining about getting blocked and not from other isp's. You will find posts about this in DSL Reports Forum also in both the DSL section of the forum and the Fios section under the Verizon Forum. I am hoping that it might be fixed now since that 4th attempt went thru and my email went thru the first time today also. I wasn't being blocked to all hotmail accounts as far as I know. I don't even have a hotmail account since I just use Verizon account basically. As I say, I hope it's fixed now. From what I heard about the problem is that it was the Verizon servers that send out mail that were on the black list, but I doubt that also.

Signing Into Verizon Email, News Entertainment Homepage

Why can't I use the sign in for the Verizon Email News Entertainment page any longer? The only way I can sign in now is to sign in using the Accounts sign in and put go to Verizon Email News Enertainment page. If I use the sign in on the enterainment page I get a Verizon page that says this page is no longer available and a click here for the home page which takes me to the Verizon Enterainment page and I am signed in. Why am I getting the extra Verizon page with not much on it which states the enertainment page is no longer available. Sometimes I get the page that says website cannot be displayed. I might note that when I get the page that says the verizon entertainment page is not avaiable--click here for the home page I see that the browser has changed to &=truerememberme after the verizon.com. Also I can get into the entertainment page if I get the page not available message if I click onto the HOME picture at the top of my computer. But why the Page Not Available message page?
Holly

Holly1 wrote:
Why can't I use the sign in for the Verizon Email News Entertainment page any longer? The only way I can sign in now is to sign in using the Accounts sign in and put go to Verizon Email News Enertainment page. If I use the sign in on the enterainment page I get a Verizon page that says this page is no longer available and a click here for the home page which takes me to the Verizon Enterainment page and I am signed in. Why am I getting the extra Verizon page with not much on it which states the enertainment page is no longer available. Sometimes I get the page that says website cannot be displayed. I might note that when I get the page that says the verizon entertainment page is not avaiable--click here for the home page I see that the browser has changed to &=truerememberme after the verizon.com. Also I can get into the entertainment page if I get the page not available message if I click onto the HOME picture at the top of my computer. But why the Page Not Available message page?
Holly
Hello,
Could you provide more detail to the issue you're having so we can see if we're experiencing the same problem on our end?
1) What are the URLs you're using for:
the 'Verizon Email News Entertainment' page
the 'Accounts' sign in page
2) What browser(s) are you using?
3) When did you notice this change and has it worked fine for you before?

Verizon Email Spam Checker

How do I stop Verizon from declaring email I get from one or two individuals as SPAM? I am part of a small group mailing. If she sends it from her COMCAST account it ends up in my spam box on Webmail. If she sends it from GMAIL, I get it...Problem is I dont always use webmail so I may not see it until its way past due.
Does Verizon have issues with COMCAST????
I get other group messages OK, Just from her...I never entered her in a spam filter...Thanks.

I don't know how you would get Verizon to stop treating it as SPAM.
You said you have never tried a SPAM filter; why not? It should work to look for mail coming from a specific email address, and if it is then move it to the inbox, thus when your email client checks the inbox it will find the email.
I was having trouble with the Verizon SPAM filter with email from several organizations that I wanted to see; I set up the filters and they seem to work just fine. If you want to try it, assuming you are using the Rich webmail application, go to My Settings ==> Mail ==> Filters ==> Add New Filter and see if that will work. You will need to know the specific Comcast email address she uses.
Another alternative would be to try adding her email address or domain to the Safe List. I have never used this but it should also work I think, and would be slightly easier to set up.
Can't hurt to try one of the options, might fix your problem with very little effort.
Justin
Verizon FiOS TV, Internet, and phone
QIP6416-P1, IMG 1.7.1, Build 09.97
Keller, TX 76248

Unable to text in Verizon email my keyboard won't come up in their new setup

When I tap in the message area to email the keyboard will not pop up no matter what I do, all other transactions work. This only happens with the new Verizon email and the ipad2. I called Verizon and after 2 hours being transferred and testing everything they were not able to help, only to state it was a apple issue. I said no because it worked with the old verizon email, its a Verizon issue. But no help from them. Any suggestions?

They had me log into my desktop and message, which worked. All they could offer was to turn back to the old email which worked on the iPad. But now they don,t have the older set up now. Please help.

* How to truly sync Verizon email? *

prior to getting an iphone recently, i had an android and used an app called K9 mail for my mobile email control. i liked it because it was able to truly sync with my verizon email account (***@verizon.net). what i mean by sync is if i logged on from my PC onto my verizon webmail and deleted or moved an an email, it would also be deleted/moved from my k9 email app the next time it refreshed. basically it was always a true representation of what was on the actual verizon webmail server.
now with the iphone, the preinstalled email app does not do that. i also downloaded the verizon fios app which i thought for sure would be capable of this, but again, it does not do it. if i retrieve my email from the apps and then i delete or move an email from webmail server while on PC, i'll still have to delete it again from app even though technically its not in my inbox anymore.
has anyone figured this out? is there any iOS email app capable of truley syncing like this?
thank you!

Hyprvisor wrote:
I know this is a very old post but the issue still remains. My Android products have no issue "truly Synchronizing" with Verizon/POP3 email so instead of looking at it like all of these email providers need to change to IMAP I would prefer to look at it like if the POP3 technology (no matter how old it is) still exists with many other companies including Verizon then Apple should try there best to support it instead of attempting to force people to conform to only what they support. This fact makes me want to dump my Apple products. I'm certainly leaning that way.
The Android OS on your old phone didn't support syncing with POP3 the way you want anymore than Apple does. The third party app did. Perhaps you should try to convince that app developer to make an app for iOS.

Verizon email via Mac Mail totally locked out/unresponsive since abt Sept 17th

What am I to do to get Verizon mail working again, as it always had, with my Mac Mail client, from overseas?
I have NO email access to verizon via my Mac Mail client at all. 995 & 465 ports time out after long, futile waiting periods, never to connect.
Webmail via Safari is ok, tho very sluggish when trying to sign in.
But I must access Verizon email via my Mac Mail client. Webmail is not reliable for me.
I am often in germany, where I use Telekom (t-online) for my internet connection, & have no problem with my t-online email which has the same exact pop/smtp settings as the Verizon email accts.
& have had no problem with verizon email whatsoever for the last 8 years.... until Sept 18th.
Verizon's Support chat y gave me a runaround & a brush-off with false advice & absurd info. (I'd saved the transcript & confirmed my suspicions by showing it to other colleagues who are computer saavy professionals). Altho the Verizon support chat admitted forum reports that overseas accts were suddenly locked out due to some security issue, they did not offer that info without my first suggesting it & then they claimed that my problem must be with Apple's Servers!
(my verizon email does not go thru any apple server, excuse me?!?)
I can not call any verizon 800 numbers from outside the USA & no alternative non-toll-free numbers are offered on any Verizon site that I can find.
No email address is offered for any Verizon support.
I do not use any social network (eg Facebook or Twitter).
So what am I to do to get Verizon mail working again, as it always had, with my Mac Mail client, from overseas?

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

Verizon Email Issue

Similar Messages

Maybe you are looking for