Verizon Email Spam Checker

How do I stop Verizon from declaring email I get from one or two individuals as SPAM? I am part of a small group mailing. If she sends it from her COMCAST account it ends up in my spam box on Webmail. If she sends it from GMAIL, I get it...Problem is I dont always use webmail so I may not see it until its way past due.
Does Verizon have issues with COMCAST????
I get other group messages OK, Just from her...I never entered her in a spam filter...Thanks.

I don't know how you would get Verizon to stop treating it as SPAM.
You said you have never tried a SPAM filter; why not? It should work to look for mail coming from a specific email address, and if it is then move it to the inbox, thus when your email client checks the inbox it will find the email.
I was having trouble with the Verizon SPAM filter with email from several organizations that I wanted to see; I set up the filters and they seem to work just fine. If you want to try it, assuming you are using the Rich webmail application, go to My Settings ==> Mail ==> Filters ==> Add New Filter and see if that will work. You will need to know the specific Comcast email address she uses.
Another alternative would be to try adding her email address or domain to the Safe List. I have never used this but it should also work I think, and would be slightly easier to set up.
Can't hurt to try one of the options, might fix your problem with very little effort.
Justin
Verizon FiOS TV, Internet, and phone
QIP6416-P1, IMG 1.7.1, Build 09.97
Keller, TX 76248

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Excessive Email Spam

I have been receiveing excessive spam email today that is not being filtered out by the verizon email spam filter. Has anyone else noticed this? The spam filter was previously working.
Ed

I have also seen a lot more SPAM the last few days than I am used to. I suspect the issue is tied to an intermittent failure of one or more of Verizon SMTP and POP servers. Both problems appeared at the same time. There is another thread on this board about Verizon email being broken.
I would hesitate to use the word broken, let's just say unreliable. The POP/SMTP servers seem to go up and down like a yo-yo, and talking to Verizon Customer Service is like talking to a brick wall. The only thing they can do is play with your computer. The possibility that it is actually a Verizon problem is beyond their comprehension.
If the www.verizon.net says it is unavailable, and my email client says it is getting a status of ' service temporarily unavailable', I seriously doubt that changing anything on my computer will have any effect, since www.verizon.net is interacting directly with the pop servers without my computer being involved in the conversation.
anyway I suspect that when they get the server issues fixed, the SPAM filter will also begin working reliably again.

Not receiving icloud verification email, have checked spam etc..phone is just saying account not verified, the address was linked to my husbands account but has been removed.

Not receiving icloud verification email, have checked spam etc..phone is just saying account not verified, the address was linked to my husbands account but has been removed, prior to this it was saying it was already in use.
If i change to an old address it works fine but all my apple equipment uses a current googlemail address and dont want numerous ids
My itunes account/icloud account only shows this address, albeit on icloud its not verified
My husbands accounts dont have this address anywhere
Where is the verification mail going????

All...sorted so thought i owed it to you all to update...
As suggested on numerous sites it was in my spam folder....but because i am using googlemail it was in the Googlemail Spam on my phone and online google account, the spam wasnt getting to my outlook account (where i was looking for it!!!)
As soon as i opened it there they were all 38 verification emails !!!!!
Hope this helps

Verizon email account is spamming my contacts list

At 5:03 AM on Tues. April 3, my verizon account sent a spam email out to my contacts list. A copy of one of the undeliverable messages that bounced back is below (I'm leaving the address in, because it's a dead address). These spam messages were sent while my computer was turned off, so apparently the Verizon server is the source.
Judging from a Google search and from this forum, the same thing is happening to many verizon email accounts, and the problem apparently is caused by someone hacking into the Verizon email servers. Any ideas on what a user can do to prevent / stop this from occuring?
I've already run virus scans and malware scans with several different products to make sure my computer is not the source. They all came up clean.
Obviously, do not click on the link in the sample message below.
Original-recipient: rfc822;[email protected]
Final-recipient: rfc822;[email protected]
Action: failed
Status: 5.0.0 (SMTP transmission failure has occurred)
Remote-MTA: dns;mailin-03.mx.aol.com (TCP|206.46.173.1|50585|205.188.59.193|25)
(mtain-da10.r1000.mx.aol.com ESMTP Internet Inbound)
Diagnostic-code: smtp;554 5.2.1 : (HVU:B2)
http://postmaster.info.aol.com/errors/421hvub2.html
Make An Incredible Income - Follow The Simple Steps
http://youthradio.99k.org/httphomve-l1.php?hiwin=682
Tue, 3 Apr 2012 10:03:55
You brought PARTof a man--Buck Harkness, there--and if you hadnt had him to start you,youd a taken it out in blowing. apache wynwode
Sent using Verizon.net Mobile

First off, change your password. If someone hacked Verizon servers then they would have changed your password. This is more than likely due to a dictionary attack which happens everyday. Keeping a secure password is the best step.
Unsecure password
butterfly1989
Secure password
But1989Terfly
Dictionary attacks use commonly used words to try and guess your passwords. After they gain access they send an email to every contact in order to spread. It is automated.

Verizon is spamming my email and wont stop

Ive called, clicked the unsubscribe link in the emails waited the appropritate amount of days and they keep coming. Ive set their emails as spam and it appears all those efforts bring on even more emails than before. Does anyone know how to get Verizon to stop clogging my email with relentless redbox and on demand sales pitches?

TNS_2
MVP
Posts: 1,465
Registered: ‎12-16-2012
0 Kudos
Re: Verizon is spamming my email and wont stop
Options
‎06-27-2014 04:31 AM
You can tell Verizon not to send you most emails in your preferences.
I believe this web page https://www.verizon.com/foryourhome/MyAccount/ngen/pr/user/profile.aspx?type=classic
tns,
that's like unsubscribing from a spammer site verizon's a spammer too tns personally i filter verizon they have nothing i am interested in.

Verizon email account hacked, need a Verizon email specialist to HELP me Please.....

My Verizon email account was hacked recently. My account has been sending out Viagra and Fat Pill emails to all of my contacts. I want to change my Verizon email account password. I've contacted Verizon through the {edited for privacy} phone number multiple times without any resolution. I've also setup at least 5 chat sessions without any resolution.
Each time, the technical support person guides me to changing my "My Verizon" password which is not connected to my Verizon/Yahoo email portal. This is getting frustrating, I want to change my email password not my "My Verizon" password. These systems apparently do not talk to each other.
I've searched the internet and this seems to be a known problem for other people as well. I need a Verizon email specialist to contact me to resolve this issue. Please help me.......

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.Please remember to check your spam/junk folder if you do not hear from an agent.

All Emails Sent to Verizon Email Addresses Are Blocked - Please Help

Hello,
Email messages that our company sends to Verizon recipients are being blocked by the anti-spam system. I have copied a sample failure message below. I have submitted whitelist requests several times, but get automated messages in return saying the IP is dynamically assigned (see below). Our IP address is static, not dynamically assigned. No spam is going out from the system, and we are not on any of the blacklists. Our emails to [email protected] and [email protected] are also being blocked, so I have found nowhere else to turn for assistance.
Can you please help or assign an agent to help us in this matter? We have many customers who are not receiving their online purchases or responses to their requests for assistance from us because Verizon is blocking all emails to them from our servers. We certainly don't want to have to post to our online store that we cannot sell to or assist anyone with a Verizon email address.
The mail server in question is: *******
IP address: ******
Your help would be greatly appreciated.
Thank you,
TraciG
MailEnable: Message Delivery Failure.
Reason: ME-E0193: [629A7226243B4A9D90F818B13EEF69C2.MAI] Message Delivery Failure.
Your message addressed to the target domain (verizon.net) could not be delivered because the mail server responsible for this domain returned a permanent error.
The server returned:
571 Email from ****** is currently blocked by Verizon Online's anti-spam system. The email sender or Email Service Provider may visit http://www.verizon.net/whitelist and request removal of the block. 141223
After investigation, Verizon Online Security has determined that e-mail from your IP address will not be allowed access to the Verizon Online e-mail domain due to one or more of the following reasons:
Your IP has been blocked because of spam issues or because your ISP indicates that it is dynamically assigned
Once you have addressed any security-related issues on your network, you should contact Verizon Online Security via this form. At that time, we will work with you to restore normal e-mail traffic or to take other action as we deem appropriate.
Sincerely,
Verizon Online Security
http://www2.verizon.net/policies
[email protected]
Solved!
Go to Solution.

Hi TraciG,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Verizon email support and customer service - simply horrible

After spending a frustrating and annoying morning trying to get Verizon Technical Support to help fix a problem with blocked access to Webmail, I notice on this forum that mine is not the only problem,.....except I have not seen the same issue denoted. I was attempting to get help to resolve an issue accessing WebMail where i get a screen that says:
"Sorry, You cannot access WebMail from [ip address] to due spam activity. Please contact [email protected] for assistance." yes, that is the actual message. First....How the FREAK (polite word entered here) do you contact an EMAIL ADDRESS when you can't get to email?. That's like hearing 'You have a problem with your telephone?...well just call me and we can fix the problem". Second, after dialing support numbers twice (first time afer spending 35 minutes on hold, the person answering the phone hung up on me) the person that finally picked up after another 20 minutes on hold could not offer any help. They had to enter a trouble ticket for IT to look into the problem. When I requested a ticket number for reference, I was told they can't give me that because they really had no way to immediately enter a trouble report. HELLO!?! What good is support if you don't give the persons answering the phone access or authority to put in tickets? When queried about an estimated resolution time, I was told up to two billing cycles. HELLO AGAIN?!? My Verizon email is with the KEEPMYEMAIL plan....one year paid up front. So this explanation, by itself, indicates up to two years to resolve an issue. I've been around for a few years and this is the worst I have experienced with Verizon...and I know that the company has very sophisticated trouble ticketing system....I was part of the team that built them and can assure anyone reading this message it was not designed to be difficult or inaccessible. Verizon has changed and not for the better. When a company hides behind email and circular voice response systems it's an indication that customer service is NOT their priority. Think I joking? Just look at the webpages and see if you can find a single customer relationship management contact that you can call or send a message or mail to. All you find is a general correspondence address in St. Petersburg Florida. If, by some miracle, this moves up the chain or authority, here's a thought. Does this remind anyone of the MA BELL comedy sketch by Lilly Thomlin? Isn't this attitude the same reason that Verzon was born out of the breakup of AT&T in the first place? Just sign me - Aisforannoyed

Hi aisforannoyed,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Can't open Verizon emails

I can't open or delete any of my verizon emails. I also cannot access my spam account ( I need to check because sometimes legitimate emails go to my spam file). Is anyone else having this problem and do you have any solutions? Thanks.

What browser are you using? What error are you getting?
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Verizon Email Very Delayed

I'm sure this is not the first post about this, but i have a personal verizon email account that i use with my Verizon Blackberry Curve 8330.....the email is set up through POP3....
the problem is that most of my verizon emails get to my blackberry anywhere from 10-15 minutes delayed from the time they show up on outlook on my desktop computer.
Is there anything i can do to improve or change this?
thanks,

I don't understand your question. Verizon already DOES have instant delivery of push email. It is the email server the user has that determines the speed of the push mail (on the 15 minute cycle or instant).
Perssonally, I don't use the carrier provided addreseses (like [email protected] or [email protected]) since those accounts cannot check mail anywhere but on the BlackBerry and you have absolutely no spam protection.
What kind of email account do you use now? Is it like "[email protected]"? You can set that to forward to a gmail account you create and have the instant push if that is what you desire, then in your BIS login page, you can set the reply to be from your domain account, as well.
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How do I set or get firefox to print more than one all pages the print using verizon emails is there a setting to change I have been told by verizon techs it is not my printer

when opening an email using verizon emails I can only print one page. I have checked an I do not have a printer or computer problem because the printer prints more than one page with others such as gmail. We feel there is a print setting in firefox that needs to be changed. How do I change this??

That is usually caused by a few different Bugs in Firefox, which seem to be fixed in the Firefox 4.0 betas.

Using Eudora or Netscape7 for non-verizon email accounts with FIOS for access

Since Verizon does not give tech support to 3rd party email clients, and using a non-Verizon email account creates additional problems, I decided to share what I learned the very hard way....certainly with no help whatever from Verizon tech support.
First of all, there may have been a time (a day, a month, some random nanosecond) when you had to change the port to 587 it is no longer the case. Port 25 works just fine, and in fact 587 no longer works in most cases. So ignore tech support's claim that all you have to do is change the port number to 587...don't do it.
And so long as you want to use a pop account other than verizon for your incoming email you will have to use what is referred to as SMTP Relay. Verizon tech support will tell you that Verizon no longer supports SMTP Relay, and technically speaking that is true, but Verizon SMTP Relay is not what you need anyway. What you need is to use the SMTP Relay facility of your Email Client, in my case Eudora and (for my wife) Netscape 7.
Now before you can actually do anything you will have to have a valid Verizon email account, even if you never plan to actually use your verizon email address. That means before you can set up your email client you must have a verizon email address. The tech who installed my FIOS supposedly set up my computer, which meant I had internet access, but he didn't set up the verizon email address. I wasted 2 days before this came to light...so just make sure you have one before starting.
Netscape 7.0 has an email client my wife has used forever so I had to make it work for Verizon FIOS. Fortunatly they have a built in SMTP Relay facility (although they never call it that). You set up your pop (incoming) server the way you always have. In my our email accounts are on Earthlink, so you use the earthlink POP server for your incoming email. If you are switching from whatever you have to Verizon FIOS, you will already have that set up anyway. But you will have to change the SMTP server address to outgoing.verizon.net and you will have to click the box that says Use Authentication, with User Name and Password. You will put into the User Name your verizon email account except without the .verizon.net And the first time you use this Client to send email it will ask your for your password (use your Verizon password) and you should check the box that says to remember this password. This will make everything work fine. You will see on the SMTP Server information page a box that allows you to fill in the port. If you leave it blank it will use port 25. If you put in another port number it has to be right, and what is the correct number keeps changing based on which verizon person you talk to. I found that 25 works, although they say it won't, and that others don't work, although they say they will.
To Use Eudora (as i do) first you have to be using the latest version 7.1 because it appears to be the first one that truely supports SMTP Relay. That's a free download if you don't have it. Then you have to use multiple personalities. Effectively you set up one personality (go to to tools and click on personalities) which is your normal email account (ie not your verizon one). This is used for everything with the exception of the SMTP Server interaction. YOu then set up a second personality which is for your Verizon email account. Be aware that you can still have that account use your normal email return address so folks who receive email from you can reply to your normal email address. You can, independantly from that set up your incoming email pop account to be either your normal one or your verizon incoming email account (I do it the later way so I can receive something actually sent to my Verizon account, although I never give that out. But now the important thing is that you set up your SMTP server to be outgoing.verizon.net set up User Name to be your verizon email account but without the verizon.net and click on Authentication Allowed and Use Relay Personality. Don't click on Use submission port 587, like I said you want to use 25, but if verizon has changed that yet again no problem as you can set up the port to use independantly using the Tools/Options/Ports , and finally you go to the Tools/Options/SendingMail stuff and select the SMTP Relay Personality to be the one that is set up for the Verizon email account. That means your client will operate using your primary personality for everything except the SMTP part and for that it will get all its parameters from the Relay Personality.
This all worked.

I use Eudora a my email client and routinely receive both my Verizon and ATT emails.
The last email I received from my Verizon account was at 10:30pm on August 5. I cannot send emails from Eudora at all either.
My Verizon DSL email account is active through Verizon-Florida at my home there. I am currently at my Ohio home and the DSL account is with Frontier which purchased Verizon here in Ohio.
Does anyone know what might have happened to have resulted in my emails not being sent to or from my Eudora Client?

What are the settings for verizon email on ipad?

what are the settings for verizon email on ipad? have tried everything must be missing something.

Have you looked here?
https://www22.verizon.com/foryourhome/vzrepair/vziha/requestrepair.aspx?CMP=DMC- CVZ_ZZ_ZZ_Z_ZZ_N_X221
Check: What are my email settings

Verizon Email Issue

I am unable to view my pdf email attachments in adobe (verizon email) how do I get this to happen?

Looks like the PDF files on your machine have some how been associated with Notepad:
- Open control panel, select Adobe Reader and chose the "Repair" option.
Another thing to try:
- Select a PDF file on your disk using Windows Explorer and right-click
- select "Open With" and "Chose default program"
- Select "Adobe Reader". Also make sure that the option "Always use the selected program to open this kind of file" is checked.

How do you add verizon email?

How do I set up a verizon email account on my iphone? I have tried several differnet things for the host name and nothing works. Verizon.com says use incoming.verizon.net and apple.com says use incoming.yahoo.verizon.net neither works. Called apple and was told to check discussion to see if someone else has this problem. Help!!

Does your Verizon email come up on a Yahoo! Mail page? If it does the steps I'd given you should have worked, if your Verizon mail account is not a Yahoo! account you should then get in contact with Verizon to get the mail settings (incoming/outgoing hosts, port numbers, etc.) once you have that info you go into settings, mail, add account, other, then input the settings. It's a little more involved this way, but you only have to do it once.
Hope this helps.

Verizon Email Spam Checker

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