Verizon Iphone 4s, Youtube/Facetime not working

Just got my phone, these features havn't worked sense I got it. Ive tried using several diffent wifi locations to make sure it wasnt my own but, eveytime I try to launch a youtube video it says "Cannont connect to YouTube" and face time says "Could not sign in. Please check your network connection and try again."any tips would be useful.
Thanks,

Good to know.
However, the issue still remains - Verizon told me they would be happy to unlock the phone for domestic use (two different representatives told me it would be no problem) but were unable to do so because of the phone's previous unlock history. Is this just them making excuses? Or is there really no longer any way to get the phone unlocked via Verizon?

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