Verizon iPhone 5 in Brazil - Terrible Signal

I have a Verizon iPhone 5 and I'm in Brazil for my second time with this phone. The signal is TERRIBLE. I don't know if it's a Verizon problem or an iPhone problem, but it's driving me insane. I have a very tough time getting any signal, and even when I have 4 bars and it says 3g, it chugs and can't even send out messages. Here are some facts that I can give based upon other phones:
iPhone 4 on ATT - Works with 3G and gets decent reception and good data speed
iPhone 4S on ATT - Works with 3G, full bars, good speed for data
Blackberry on ATT - Full bars with 3G
Blackberry on Verizon - Multiple bars with 3G, reception is always better than my iphone.
WHAT GIVES? The iphone 5 on verizon is supposed to have the same GSM antennas as the rest of the iphone 5's (ATT, Sprint, etc). This thing is practically useless here and neither Verizon nor Apple want to give me a straight answer. The best answer that they can give me is to go get a local SIM card which I don't want to do for my own reasons. Has anyone had any experience with the Verizon iPhone 5 in Brazil? I'm wondering if it's simply my phone that's broken or if it's actually the Verizon model that won't work. Thanks for any help on this one.

I have a IPHONE 5 64 GB, and came with version 6.0, as updated to 6.1 the 3G signal TIM in Brazil stopped working, same problem reported with VODAFONE. When they started talking about this issue should have updated all versions, not just for the IPHONE 4S. I upgraded my iphone to version 6.1.2 and the problem continues. Can not connect to 3G signal only on EDGE. I have a Blackberry that takes place on the same 3G signal.
APPLE have to solve it as soon as possible. It is impossible to use such a device without 3G signal.
I already restored the network, the device restored, did all the procedures that the telephone company TIM guided me, but they claim it is the fault of APPLE.

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I am U.S. iPhone 4S user traveling in China. Data speed is too slow to be usable. Verizon says that it because iPhone 4S connects to strongest signal even if slowest. Any work arounds for this design flaw?

I am U.S. iPhone 4S owner traveling in China. Data speed is too slow to be usable. Verizon says that is because iPhone 4S connects to strongest signal, even if slowest (virtually non-existent) data network. Does anyone know how to work around this design flaw?

I spent 2 months in china with my old iphone 3gs. Both China Unicomm and China Mobile were accessible through my US phone. (for you other users, yes my phone bill was sky high, but it's a small price to pay when you get instant access to your wife while you are gone... and to be able to use the google translate app). I had a GSM phone (obviously) and had the ability to choose what carrier I wanted my phone to connect to (the same thing was available when I was in italy as well).
it was under
general-> network> then there was a new field (that does not normally show up when in the US) that listed the available networks to connect to. my phone always attempted china unicomm first, and switched to china mobile only when unicomm was unavailible.
but if wjosten is correct (and i imagine he is), cdma phones may not be able to choose what network to connect to.

IPhone 5s (new) has terrible reception, 5 PICS included. -115 db reading!?!

I just got an iPhone 5s. FIRST THING I noticed when I was getting ready to walk out the Verizon store - my iPhone 5s was reading "3 bars of 3G service" inside the Verzon store. What!? Every other device in the store has bull 5 FULL bars of LTE service (I know stores have their own boosters inside) but even with the booster I was getting only 3 bars 3G service inside the store!! I went back inside and asked the lady at the counter, she said it was "normal for the phone to have bad reception and switch between LTE and 3G during first day".... I didn't really believe her, but I said okay and left figuring I'd wait 24 hours to test it. As I figured, that wasn't true. The iPhone 5s has been having both poor reception and worse speeds on the same Wifi compared to both the iPhone and iPhone 4s, side by side.
Right now, In my home I CONSTANTLY locked onto one 1 single bar of LTE service. The coverage map shows I am in a full LTE area, and my street is a full LTE area. So it's not that. If I turn "LTE OFF" the bars increase to 3 to 4 bars. This means that the LTE signal is weak at my home. But I'm NOT turning LTE off, why would I want an iPhone 5s if I wanted to use 3G service?? The iPhone 5s is suppose to have better LTE reception and more bands....BUT: THE LAST PICTURE SHOWS THE iPhone 5s in 3G mode vs the iPhone 4s in 3G mode, and yet again the iPhone 5s has worse reception..
I've tried to: turn off LTE, turn it back on. RESTART network settings. HARD reset phone over 4 times.. I've done an icloud back up over 3 times. Nothing has improved it. After looking at the pics, is this NORMAL for the iPhone 5s to have these problems? Should I exchange it in back for the regular iPhone 5?? I still have time left to exchange it. I don't think a NEW iPhone 5s will fix the problem, as I've read online the 5s has MANY reception issues...Although I suppose I could try an exchange one time, but the iPhone 5s still has problems after the exchange will they still let me switch back to the iPhone 5? (It's only been 3 days, so still 12 days remaining). I would ask a customer service rep, but they aren't very honest so I will not take their word for it.
HERE ARE THE PICS showing MULTIPLE PROBLEMS from Signal problems to Wifi problems to Ping problems, etc...:
PIC #1: (BELOW) Showing Verizon iPhone 5s with LTE on VS Verizon iPhone 4s (a non LTE phone). This pic is just showing the reception/BARS only.
iPhone 5s ON THE LEFT with the iPhone 4s on the right. The 5s only has 1 bar. The iPhone 4s has many bars. But bars aren't everything, so here's them in field test mode:
PIC #2 (BELOW)
The Verizon 5s on left has a -115 DB reading (that's HORRIBLE) vs the Verizon 4s that has a -80 DB reading (good)
PIC #3 (BELOW): This is showing that even on the SAME Wifi, in the same spot, the 5s is pulling SLOWER speeds, pretty big difference. I've ran this test 20+ tests, same results every time the iPhone 5s loses sometimes by 1mbps othertimes by 5+ mbps, again on the same Wifi in same spot.
Pic #4 (BELOW) :Here is the test where the 5s came VERY CLOSE to the 4s in terms of download Speed, but LOOK AT THE PING, HUGE PING DIFFERENCE. Again SAME Wifi in SAME spot.
Notice the 5s has a ping of 45? While the 4s has a ping of 18? Big difference. Also the 5s had 1.88 upload, while the 4s had 3.13 upload.....
Pic #5: I just thought I'd compare the Verizon 5s to a Verizon LG flip-phone... Even the flip-phone gets better service!!!
This is just pathetic... The iPhone is suppose to have TWO great Atennea, and the improved technology over the years is suppose to have BETTER reception.. Nope, not on mine. The flip phone constantly gets 4+ bars of service, somtimes full.
LAST PICTURE: (3G VS 3G in field test mode)
Pic 6:
The 5s on the left has a -94 DB reading, while the iPhone 4s has a -84 DB reading. THEY ARE BOTH ON 3G MODE, side by side. Yet still, even if I turn on iPhone 5s to 3G only it still has worse quality.... I've tested everything I can think of, and the iPhone 5s is doing worse in everything!!

BTW, I have done 25 speed tests witin the last 2 hours ALL IN DIFFERENT LOCATIONS. Verizon LTE network is averaging about 6mbps download speed, where in the store they where doing 40mbps++. That's a huge difference. In some areas when I got 5 full bars of LTE, I did a speed-test assuming I'd be blazing fast. Results? 1st result: 10.23mbps with 5 full bars of LTE..... Another test with 5 full bars of LTE got me 6.52mbps. That's bad, with FULL bars of LTE and near a tower, and using an iPhone 5s getting 6mbps download on FULL bars of LTE??? What?? My AT&T iPhone 5 always got at least 20mbps MINIMUM with 5 bars of LTE, it never got 6.52 mbps download speed with a full 5 bars of LTE like my Verizon iPhone 5s is doing... I'm pretty disappoined. I just ported over from AT&T a couple days ago only to find the service is much worse. I hope this is only a bad phone, and not the actual Verizon network. Otherewise I will have to cancel my service and get a refund (I still am within my 14 days return policy for a refund).
And yes, I have tried taking the case off with no noticable improvements, maybe I'd get 7mbps with no case while I'd get 6mbps with a case on. So a little difference, but still only 1 bar of service in my home, and on my street. Not acceptable.
I have tried ALL of the following, nothing has worked:
#1: Reset all network settings (5 times+ tried)
#2: I've contacted Verizon TECH support and they have manually reset my network settings. Did nothing. Infact, I did TWO speed tests before calling and I was getting around 12mbps in the location I was at. Although I checked and I was within 0.5 miles of 3 different Verizon towers, so that explains the decent speed for the first time.
THEN after he reset my phone and I powered it off for 5 minutes, I did THREE speed tests: 1st result was 2mbps download, and twice the ping as BEFORE the reset. 2nd result was around 4mbps. And the 3rd result was around 3-5 mbps range. So after the manual resest it got WORSE in the same spot I was standing. Either way, even when I got "decent" speeds it's still pretty darn slow for LTE in a major city...
#3: Hard reset (5+ times tried)
#4: Turning LTE on and Off. This helps the bars, but again I don't want no slow 3G that gives me 0.5mbps download speed, that's useless.
#5: TOOK OFF THE CASE, and tried. The reception did not increase, but, when running speed tests, I would get about 1mbps faster with the case OFF rather than on. Still, this is not enough. Plus the reception remains at 1 bar in my house, even holding it near the window upstairs. I live in a full LTE area and checked the street coverage, it says I am in a full LTE area....... So not even taking the case off helped reception, it only helped a little bit for speed tests (but 1mbps different on a few tests may not be enough to be certain). So even with NO case, it's doing poorly...
I switched to Verizon because I thought they had better coverage than AT&T, I actually cancelled my AT&T iPhone 5 and ported it over JUST to get Verizon....I live in Colorado Springs. Now I'm finding out either A.) My phone from the store is defecetive or B). The Verizon network is pretty awful in my city, even though the map shows full LTE coverage,and full LTE coverage in all the surrounding cities too! So I am in a HEAVY LTE coverage area, and town.

Why I'm happy I bought a Verizon iPhone... and not At&t

For years, my brothers (and we are all adults... very mature... haha) have rubbed their iphones in my face... always showing me how much better their phones were than mine. They kept taunting me asking why I didn't get an iphone... and then smacked me with the fact that, oh yeah! My provider doesn't have the iphone!
Well, the glorious day came and the Verizon iphone was announced. Whats more, I was ready for a new contract! I was so excited! They then had to rub in my face that their network was faster and they can do data and calls at the same time. I countered with the more 3g and better CALL service... but of course, this didn't matter to die-hard At&t customers...
I've had my phone since Monday, and absolutely love it. I am absolutely thrilled with it. Then Friday night came... the weekly dinner at the parents, where the Verizon iphone and the At&t iphone came head to head. My on brother asked for a speed test. Yes... At&t was faster on the iphone 4 (the verizon iphone 4 beat the at&t 3gs that my one brother still has.. he'll be ready for the 5 with his contract renewal). There was no doubt in my mind that an iphone 4 on at&t would be faster that the one on Verizon. I then asked how many calls they dropped this week... They had a few... I had none... a phone that serves its purpose PLUS the extras... still sounds better to me...
Then the moment happened. My brother's 3gs dropped a call... then couldn't make any or receive any. He thought it was his phone because his is about 1.5 years old now... So I called him from my verizon phone. The call went through... then after a few minutes, his call dropped. He tried calling my mother, who also has the at&t iphone 4... it didn't work. She tried calling him... didn't work. My other brother jumped in... it seemed that At&t was having network problems! I was able to get a call through to all of them for a short period before they would drop my call.
As my brother finally got a call through to another at&t subscriber, he was burdened with having to say "Hello? Hello? Can you hear me? Hello? How about now? Can you hear me now?" I couldn't contain myself. I pulled up my youtube and set my phone in front of him with this playing...
http://www.youtube.com/watch?v=e2H-3Gf_fL8
The best satisfaction came when he asked to borrow my phone so that he can actually make a phone call. Way to go verizon! May not be the FASTEST network... but I'm happy to say that it is the most reliable!

lol...that's priceless. i golf with 3 friends that used to be verizon users and all switched 2 years ago to get an iphone. i have an android. when they first got them, they would activate their gps golf app just because they could to show off their new toy (even though in phoenix, the courses we play HAVE gps built in to the golf carts...lol). they would input their cores into their apps that kept track of their handicap, scores, driving distance, etc (mind you, my android could do all of this as well). but then it came...we were running an hour and a half late and were meeting our wives for dinner. we play desert courses out side of the city. i called my wife to let her know we'd be late and not to show up for a while. they all 3 could not and asked to use my phone. normally i would've gladly handed it to them, but because they had been SO childish about showing off their toys i simply said "sorry...i can't. you guys all switched carriers and are now KILLIN my minutes since you are no longer in verizon's network." now i had told my wife to call their wives and pass on the message to meet us later....but i didn't tell them that because it was just WAY too much fun watching them sweat for the next 2 hours over how angry their wives were going to be that we would be at the restaurant 2 hours late.
if you REALLY want to up your brothers, you can pay for the hotspot feature ($20/month)...just for a month. the next time they can't send or recieve data, activate your hotspot feature and tell them they are welcome to use your wifi signal from your phone to make their iphone useable again....lol. and if they ever need to borrow it to make a call just let them know that you can't because they burn all of your minutes (if you have a limit) by remaining with at&t...lol.

Can I turn off GSM radio of my Verizon iPhone 5?

So My Verizon iPhone 5 runs on the CDMA network, but it also has GSM unlocked capabilities.
I know that it comes with a Verizon SIM for roaming internationally, which I'm not interested.
I have an international sim from my home country, which I use when I go home. It works perfectly. When I'm back to the US, I take it off and I'm back to CDMA on Verizon.
My question is - is there a way to eliminate this SIM switching steps? I mean, when I'm in the US, I'd like to turn OFF the GSM radio so I use Verizon's CDMA. But when I travel, I'd like to turn it ON to activate the SIM card and use the GSM. Right now, if I have the SIM card inside the iPhone 5 when I'm in the US it will overide my CDMA signal and will pick the GSM signal (in roaming from my home country). I have to take it off everytime I'm back in the US, which it's not nice.
Any chance this is possible? Any ideas?
Thanks.

To expand on what Tim said, the iPhone 5, to work on Verizon's network requires that the Verizon 4G LTE SIM be installed in the phone. The SIM that came in your Verizon iPhone 5 is not a GSM SIM for roaming internationally.
The Verizon iPhone 4S comes with a Vodafone GSM SIM for international roaming. The SIM slot is not required on the 4S for Verizon's 3G CDMA network.

Cdma A1429 verizon iphone 5 compatible to european 4g/lte?

I have a cdma A1429 verizon iphone 5 and I live in europe(greece).My 4g doesnt work here even though cdma version includes the bands of the gsm a1429 version(which is sold here in europe).Is there anything i can do to make my 4g/lte work??

@miltoslao
Please make sure you have 4G network coverage in your area first, to confirm have another LTE device with you which has LTE coverage next to you and call customer care from your carrier to resolve the issue. Which network are you on, and in which city?
For example if you are in Athens, the center of Athens would be a good point to test for signal.
In settings -> cellular -> Enable LTE make sure you have this swiched on.
Vodafone has some issues with the activation, which is required for LTE so if you are on Vodafone please call customer care for assitance.

Verizon iPhone unable to make or receive calls

Hello everyone, my Verizon iPhone is intermittently unable to make or receive calls (yes I do have reception). Has anyone experienced this before? I've called Verizon customer service and they were no help and suggested replacing the device at the apple store which I did. Verizon tech support ended up saying they would look into my issue with the network team, and contact me, which they never did. Apple sort of suggested it's a Verizon issue, and was not going to replace it for that reason, until I told them my battery was dieing quick too (luckily I had a screenshot of usage). So they're kinda blaming eachother- and I'm stuck in the middle with no support/help. I've tried ALL of the troubleshooting procedures. Do you think it's a Verizon or iPhone problem? What should I do?
One reason I think it's a Verizon issue is, I've had 2 iPhones that had the same problem- what are the chances of that? One reason I believe it's a Apple iPhone issue is because ALL of the Verizon phones in my household work perfectly all the time, except mine. Again it's intermittent, which is why I recorded videos.
Here is my brother's iPhone calling mine (both Verizon): http://www.youtube.com/watch?v=PWvZN90_adk
My iPhone calling brother's: http://www.youtube.com/watch?v=9ZFS5iiNrus
My iPhone calling a friends phone: http://www.youtube.com/watch?v=CGcB6uH0Ax8
My friend calling my iPhone: http://www.youtube.com/watch?v=OCnJc4e_DAQ

I have tried all the troubleshooting methods on the iPhone before this one multiple times by myself and with verizon tech support. Anyways, I gave it a try on this iPhone except the restore, because I want the apple genius to be able to run a diagnostic on it. I did the restore on my prior iPhone and he said he couldn't run the diagnostic because I restored it.
My results from the troubleshooting link:
1. Check Signal - I have 3/5 bars, still doesn't work
2. Reset Network Settings - I did that, still doesn't work
3. Verizon Update Preferred Roaming List - My iPhone gets "Call Failed" when dialing *228 (btw I already did this the day I got this iPhone).
4. Check Carrier - 4 of the 5 Verizon phones in my house work perfectly, so I doubt it's a carrier issue at this point. But I will give Verizon another call tomorrow morning to make sure.

Verizon iPhone 5, 64GB black - is anyone having issues with a very choppy conversation while talking on the phone. Both my wife and I have the same phones and are both having the same issue. We can only hear every other word.

Verizon iPhone 5, 64GB black - is anyone having issues with a very choppy conversation while talking on the phone? Both my wife and I have the same phones and are both having the same issue. We can only hear every other word of the person we are talking to. This happens at home, on the road and in the downtown area while calling both cellphones and landlines. It is intermittent, so we don't know exactly when it will reoccur. Absolutely no problem with data. The data speed is great.

"Wireless devices use radio transmissions, so unfortunately you can't get Service if your device isn't in range of a transmission signal. And please be aware that even within your Coverage Area, many things can affect the availability and quality of your Service, including network capacity, your device, terrain, buildings, foliage and weather."
Customer Agreement | Verizon Wireless
While there may be an issue in your area, it is suggested that you don't use wireless service if it's a life or death situation, such as the one you've described.

No "End + Answer" or "Merge" calls options on Verizon iPhone???

Hello,
I had the iPhone 4 on AT&T, but recently switched to the Verizon version. There are several major problems that I have noticed:
1) When on a call, there is no "End + Answer" button when a new call comes through. The only buttons are "Ignore" and "Hold + Answer". This is a MAJOR problem for me right now
2) When on a call and I use the "Hold + Answer" button, there is no "Merge" calls option. How can this be possible?
3) On the Phone settings, there is no easy way to forward calls like on the AT&T version.
Any help is GREATLY appreciated as I am ready to switch back.
Thanks,
Danny
Message was edited by: witts

This is obvsiously a response to and old post, but I just compared the difference between the call functions on the Verizon iPhone 4S and the AT&T iPhone 4. For Verizon, when someone is talking on the phone, and another person calls, your only options are to Ignore, Hold Call and Answer, or End. The first two operate the same on both each type of phone. The "End" function on the Verizon ends the current conversation, and waits for the new call to be rereceived. That's not exactly a technical term, but what happens is that all phone calls end (the screen actually goes back to the phone app recent call screen or keypad), and the 2nd call that was received rerings the phone. The person calling the phone hears a normal ringing tone with the intermittent beeps that signals the other person is on the other line. I hope this makes sense to you. When someone calls the AT&T phone, the options are Ignore, Hold Call and Answer, and End Call and Answer. If you select the End Call and Answer, the phone immediately ends the current call and changes to the new call. Interesting difference, particularly when compared side-by-side, or when an AT&T iPhone user tries to help a Verizon iPhone user. Have fun figuring out why this exists and who is to blame!

Verizon iPhone(s) reception

It's whacky, but I've a problem with 3 Verizon iPhones at my company.
Our company phones are a mixture of Sprint and Verizon with a plethora of personal devices and carriers.
Cell reception inside the building was unacceptable so the decision was made to install a repeater/signal amplifier.
For the most part, the effort has supplied spectacular results --- Except for the Verizion iPhones.
I can place a Verizon iPhone next to a Verizon Motorola, the Motorola gets great reception, the iPhone acts like the repeater was never installed.
The handfull of ATT and Sprint iPhones are just as happy as the androids, great signal reception.
Not so with the Verizon iPhones.
I suspect the issue is more with Verizon's configuration than the phone, but it could be mechanical with the CDMA iPhones.
Anyone have an idea where to start, or to resolve what I'm hoping is a simple (if obsure) configuration setting?
Thanks in advance!

WOW,
Had a talk with the "head genius" at the local Apple store -- best I can say is he was blowing smoke at me. Suggested either I try shutting down the phones and letting them re-aquire the signal (sort of over ruled by the other iPhones in house) or to check the LTE setting was ON. I'm not sure how the data side of the phone would effect the voice but I guess it might be possible, stuck me as funny the other suggestion was a Bill Gates "alt, ctrl, del" reboot!
I did try both suggestions, absolutely no change in the symptoms.
Next stop was the local Verizon store -- Initial sales guy at least listened to the issue and got the store manager involved. Neither had an idea (and probably though I was the one smoking a controlled substance) untill another sales accociate piped up and said "Oh yea, happened to my parents" Her mom's iPhone is a paper weight at the house, her dad's Droid is rock solid. Generic signal booster was no help, her parents had to resort to a Verizon IP network based cell extender.
Unbelieveable! Not sure if the issue is burried in the Verizon specific hardware changes in their iPhones or the Verizon specific software configuration but at least I'm not the only victim of the problem.
I wish a generic iPhone reconfigured for Verizon was a viable option, probably more trouble than it's worth and I'm not willing to buy a an over the counter iPhone just to test the theory. Sigh.
The hunt continues.

Orig iPhone call drops & very low signal w/ latest update since 3GS release

For those who have the original iPhone...have any of you been experiencing A LOT of dropped calls and also VERY LOW signal, like 1 & 2 bars? Not just in certain areas either but EVERYWHERE.
After the 3GS release an update of iPhone software was released some time later for the older phones. After I updated my original iPhone to the latest software release through iTunes after the 3GS release my original iPhone now has very poor signal and a lot of dropped calls. I've visited several AT&T stores for resolution. There insufficient answer, perform a network reset. I do this several times a day and it has no positive effect. I still drop calls, some calls don't connect and extremely poor signal.
I also noticed that the internet is working slower, both using the Edge network and the wireless in my own home.
Moreover, I've been researching the internet and finding a lot of other people experiencing the same issues. Mostly becuase the new 3G & 3GS are media hogs eating up the resources & capacity of AT&Ts network capabilities. I've even found that there are 2 class action lawsuits against Apple & AT&T about the poor network operation, tethering limitation and Apple not allowing Google to post an app on iTunes store.
I think the orginal iPhone updated to the latest software release from iTunes that is meant for 3G & 3GS is causing the poor performance to the original iPhone. I know dropped calls & poor signal is AT&T's responsibility but I feel that Apple has an obligation to it's customers to make sure all models, including the original iPhone, are up to par or above average performance when releasing new software, firmware & hardware. I think at this time Apple & AT&T have not completely verified and validated that the original iPhone still performs well with the 3G & 3GS updates.
If Apple or AT&T or both don't remedy my phone network issues to prevent dropped calls and improve the very poor signal then I will be selling the iPhone and switching to a Blackberry with Verizon service. I had Verizon before and ONLY dropped calls in 2 deadspots. I could bet my life I would drop a call driving through that zone, but so does T-Mobile & AT&T. Other than that, Verizon is without a doubt the best cellular service I have had.
Get with the program Apple & AT&T, make your customers happy and fix the network issues so original iPhone users won't leave AT&T to other services. Note, I was thinking of spending $300 and upgrading to the new 3GS but now I'm thinking of spending less and switching to a Blackberry with a more reliable cellular service, Verizon.
So, is Apple & AT&T going to lose another valuable customer?
P.S.
Yes, I paid $600 for my 8GB original iPhone. Loved it til now. Geez, I'm ashamed to say Apply may have finally made a bad product that does not stand the test of time.
Best Regards,
Greg Light

Please excuse some of the typos. It's late and the browser shut down on a me a few times.

How do I use my AT&T SIM card for the unlocked Verizon iPhone 5s?

So I am planning on getting an unlocked verizon iPhone 5s but the thing is my carrier is AT&T. So how do I use my AT&T SIM card for the unlocked Verizon iPhone 5s?

If you plan on using AT&T, why on earth would you purchase a Verizon iPhone? Doesn't make any sense. Yea, it will work on AT&T's network, but you won't get LTE, only 3G. LTE requires using a Verizon sim.
This is an extremely poor idea. Purchaase an officially unlocked iPhone, from Apple, if you want to use AT&T's network.

Verizon iPhone 4 Battery Draining issue (continued)

This is not a question or help topic but more of an announcement. Here's my story:
I preordered the phone on it's February 3rd date and recieved the phone on February 7th. I did as Apple instructs when you get a new idevice (drain the battery down till it dies then recharge it to 100%.) I did that and began to use it, and keep in mind this was not heavy usage at all. I didn't have any app store apps installed at all, I set all settings in the phone to the best configuration for battery saving (truning off push notifications, turning off location services for apps you do not need, no bluetooth, no VPN, brightness at 33%, ect.) Now I thought the battery was strange as I had made my first phone call on 100% battery and it was a 5 minute call. I kid you not I lost 10% battery from one phone call. I thought that was rediculous so I went into my local verizon store and had it replaced. I did the same as I did last time and let the battery drain till it died and filled it to 100%. Tried the phone out and still had the same issue. I went back in and got my 3rd iphone 4. Did the same steps as before and drained then filled it. Yet again, I still had troubles with 3 phones in a row. I cantacted apple and got in contact with an apple engineer named Andrew. He sent me a file that they created that monitors what all is being used by the battery and monitors background processes and applications. I let that run for 24 hours and sent the battery loggin file back to Andrew. They reviewed the log and gave me a call the next day. They told me they did find some very significant battery draining and advised me to go to the nearest apple store ASAP and have the phone checked out. I drove 2 hours to the nearest store for them to just tell me the phone is fine (yotta yotta yotta) and they did a hard reset and restore on the phone (which I could have done from home on my computer and save the gas they made me waste driving for a total of 4 hours!) I tried contacting Andrew agiain but Andrew did not reply to any email sent to him nor return my calls. I got the point that he didn't want to deal with me anymore so I then decided to go the Verizon route. I called Verizon tech support and was transferred to a teir 2 representative. I told her my story, how many replacements I had, and how bad the battery life was. I told how my grandmother has an iphone 4 and I sat down comparing the 2 (battery life wise) and she chewed me out saying things like, "How dare you compare AT&T and Verizon!" I didn't want to listen to her chewing me out so I hung up. The next day I gave apple a call once again and they told me things I had already heard several times so I hung up. I called Verizon back and they said ok let's send you a replacement phone. Well the replacement phone came and wouldn't ya know it? The phone still had the same problem and on top of that they only sent me a phone. No box, no headphones, no USB cable, no charger. I called Verizon about this and asked why they only sent me a phone and they said, "Well you get to keep the phone but we want the other things back. The box, headphones, charger, USB cable, ect." I told them no and that they could have their refurbished phone back. This phone was not even refurbished. the reason I kow that is because it had someone's name written in the phone and it was still on 4.2.5. Had it been refurbished they would have done a fresh restore and update as 4.2.5 was deemed obsolete. That was very insulting in my opinion. So I sent that back and contacted apple one last time. I asked what other options I had as I was stressed and did not want to hear the same things I have already heard. they said they could send me a new phone free of charge and have me send back my current phone. I agreed to give it one last shot but I am still not confident that this phone will be any different.
Now that's my story. Now let me go into a discussion. I have been doing my own litle "investigation on this phone to see what is making this phone drain so bad. I took a look at a report from iFixit.com and they revealed some pretty interesting things built into the Verizon iPhone. I am not going into detail about it but you can google it and see for yourself and read the article about the components. They built the phone with not only CDMA tech but also GSM. Now what purpose would that serve? Honestly? That is a big battery drainer right there. Secondly, they found that the phone contained a different model battery that was lighter and had less capacity than the GSM version of the iPhone 4. That's a second red flag. My mission right now is to get Apple's attention that these phones do indeed have aproblem and they need to be looked at because this just aint workin'. I have had several replacements done (all have the same issue), several thousands of people are reporting the same results with their battery on the web, and Apple chooses to ignore it. Something needs to be done and I encourage any Verizon iPhone user to take action and make this issue known. I have a website with contact information of people who work high up in the chain of Apple along with Scott Forstall's contact info. Go to http://idevicesupport.webs.com/apps/blog/show/6441029-update and find a contact you like and call it and deman that apple investigate these phones. We can get this issue resolved if we make it known. Don't be mean or nasty to them. They are very nice people but at the sametime don't let them talk over you. Make your voice heard. Thanks for listening guys. Take care. - Joe

Some Users have Reported that a Restore as New has helped Resolve issues...
Backup and Set Up as New Device
http://support.apple.com/kb/HT4137

I have a Verizon IPhone 4 and i can't figure out how to get my ringtones from an app to my iTunes account, it doesn't have a tab for Ringtones! I have tried unplugging it and checking if would show up but it didn't, how do you enable the ringtone folder?

I have a verizon IPhone and i can't figure out how to get my ringtones from the app to iTunes, my account doesn't have a ringtone section in the liRingtone Folder?brary, how do you enable the ringtone folder?

Edit > Preferences. Select the check box for Ringtones, this will add them to the listing in iTunes.
Not sure that really answers your question though.

I am moving to Europe - can I bring my Verizon iphone 5 or should I buy a new one there?

Hello,
I am moving to Europe, specificaly France, soon and would like to know if I should bring my Verizon iphone 5, or just buy a new one there, since I will have to start a new contract with a European phone company while I am there. I haven't bought my new iphone 5 yet (because I am waiting for this answer) but my mother is alligble for an upgrade with her Verizon account and can get a brand new Verizon iphone 5 for a great deal. She was going to give it to me, but I am leaving for France in 3 months where I will be living there for at least a year. I was going to just purchase a new iphone 5 with one of the European phone companies (like Orange or Vodaphone, ect.) since I will be getting a good deal on them too (when signing up for a new contract), but if the Verizon iphone will work exactly the same over in Europe, I would rather get it now. Either way, I will be spending about the same amount of money. Will I be restricted somehow using a US iphone 5 in Europe, or are the US iphone 5's any different from the iphone 5's in Europe (or tide to European phone companies? Do they offer an insurance plan? (I'm not sure if this even exists in the US. I will be a new iphone user!) I'm just curious what which iphone will be more efficitant to use, since I will be spending most of my time in Europe.
I appreciate you answer!!

Click on the links on the right for some good information. The only concern is that a phone purchased in the States will only be seviced for any repairs in the States. You will not have any warranty coverage in France.

Verizon iPhone 5 in Brazil - Terrible Signal

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