Verizon iPhone unable to make or receive calls

Hello everyone, my Verizon iPhone is intermittently unable to make or receive calls (yes I do have reception). Has anyone experienced this before? I've called Verizon customer service and they were no help and suggested replacing the device at the apple store which I did. Verizon tech support ended up saying they would look into my issue with the network team, and contact me, which they never did. Apple sort of suggested it's a Verizon issue, and was not going to replace it for that reason, until I told them my battery was dieing quick too (luckily I had a screenshot of usage). So they're kinda blaming eachother- and I'm stuck in the middle with no support/help. I've tried ALL of the troubleshooting procedures. Do you think it's a Verizon or iPhone problem? What should I do?
One reason I think it's a Verizon issue is, I've had 2 iPhones that had the same problem- what are the chances of that? One reason I believe it's a Apple iPhone issue is because ALL of the Verizon phones in my household work perfectly all the time, except mine. Again it's intermittent, which is why I recorded videos.
Here is my brother's iPhone calling mine (both Verizon): http://www.youtube.com/watch?v=PWvZN90_adk
My iPhone calling brother's: http://www.youtube.com/watch?v=9ZFS5iiNrus
My iPhone calling a friends phone: http://www.youtube.com/watch?v=CGcB6uH0Ax8
My friend calling my iPhone: http://www.youtube.com/watch?v=OCnJc4e_DAQ

I have tried all the troubleshooting methods on the iPhone before this one multiple times by myself and with verizon tech support. Anyways, I gave it a try on this iPhone except the restore, because I want the apple genius to be able to run a diagnostic on it. I did the restore on my prior iPhone and he said he couldn't run the diagnostic because I restored it.
My results from the troubleshooting link:
1. Check Signal - I have 3/5 bars, still doesn't work
2. Reset Network Settings - I did that, still doesn't work
3. Verizon Update Preferred Roaming List - My iPhone gets "Call Failed" when dialing *228 (btw I already did this the day I got this iPhone).
4. Check Carrier - 4 of the 5 Verizon phones in my house work perfectly, so I doubt it's a carrier issue at this point. But I will give Verizon another call tomorrow morning to make sure.

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NazA25 wrote:
Apple, is anything being done to fix this problem?
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Verizon iPhone unable to make or receive calls

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