Verizon iphone4s voice message without missed call

Hey guys, I have verizon 64GB black iphone 4s. Sometimes(not all the time) my phone showed +1 mark on voicemail without any sign on missed call. Is that normal? And also, occasionally my friends said when they called me, those calls directly pass to voicemail message. Do I have to change my phone?
Thanks to your answer.

If you don't want the missed calls to show in the Messages section go to Phone > Options > Call Logging and set the option "Show These Call Log Types in Message List" to None.

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