Verizon Media Manager won't install - How do I get photos from my phone memory to my PC?

Question

I'm getting frustrated with my new Droid, HTC Incredible. The salesman said I could just plug in the USB and transfer my photos to and from my computer, that the phone would look just like an external hard drive. False...
I plug in the USB and get an option to open the folders or to install drivers. If I chose to open the folders, I see three external drives - one with an autorun.inf file and a few other files. If I click on the other two drives, I get a message telling me to install a disk in the drive.
If I click, "Install Drivers" I am taken to the VerizonWireless website and instructed to install Verizon Media Manager. Okay, so I try to do that, on my Windows 64 bit OS, and get a message that says,
"This Application does not support 64 bit operating systems - operation aborted" (or something like that).
So now what?

Answer 1

I apologize you are having problems connecting your device with your PC.  
Try using these steps below:
Windows 7 
Click Start > Control Panel > System and Security > Device Manager. 
Windows Vista 
Click Start > (Settings) Control Panel > (System and Maintenance) > Device Manager.
If prompted, click Continue.
 Windows 2000 / XP 
Click Start > (Settings) Control Panel > (Performance and Maintenance) > System > Hardware > Device Manager.
The following devices are normally installed:
Anrdoid USB Devices 
My HTC 
Disk drives 
HTC Android Phone USB Device 
Modems 
HTC Modem (if using as a tethered modem) 
Portable Devices 
E:/ (Where E represents the assigned drive letter.) 
Universal Serial Bus controllers 
USB Composite Device
USB Mass Storage Device 
If a red X, yellow ! or yellow ? is displayed to the left of a listed device, a conflict is present and the drivers must be updated or reinstalled.
Driver conflicts may also be indicated by a device entry labeled Other Devices or Unknown.
1.  If using the HTC DROID Incredible ADR6300 as a Sync device continue to step 3. If using the HTC DROID Incredible ADR6300 as a Modem ensure the device drivers are installed. 
2.  If VZAccess Manager is installed and a driver conflict is still present, continue to step 3. Right-click the device then click Update Driver Software.
3.  If using Windows 2000 / XP, right-click the device then click Update Driver.
 The device name may differ from the example shown.
4. Click Browse my computer for driver software.
If using Windows 2000 / XP, select Install from a list or specific location (Advanced) then click Next.
Enter C:\Windows\System32\driver into the search window then click Next.
 If using Windows 2000 / XP, ensure that Search for the best driver in these locations and Include this location in the search are selected.
5.  The driver location can be entered manually or navigated to by clicking Browse.
 If the driver software is not found, a Windows Operating System update  may be needed.
6. Click Close.
 If using Windows 2000 / XP, click Finish.
Once your done, you should be able to see one of the following choices in  your My Computer:
Anrdoid USB Devices 
My HTC 
Disk drives 
HTC Android Phone USB Device 
Modems 
HTC Modem (if using as a tethered modem) 
Portable Devices 
E:/ (Where E represents the assigned drive letter.) 
Universal Serial Bus controllers 
USB Composite Device
USB Mass Storage Device 
You can then sync the device with the PC. 
Connect the device to the computer with the USB cable. From the home screen, pull down the window shade (located at the top of the screen).
Touch Disk drive then touch Done.
From File Explorer / Finder on the computer, create a new music folder in Removable Disk (X.
Removable Disk (X represents the SD Card installed in the device. This name may vary.
Use the computer to copy pictures into the newly created folder.
From the home screen, pull down the window shade (located at the top of the screen).
Touch Charge only then touch Done.
Disconnect the USB cable from the computer.