Verizon Media Manager won't open in Windows.

My Verizon Media Manager was working fine and all of sudden I get this error message
Verizon Media Manager has stopped working.
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
And the program closes.
Anyone know what the heck is going on? What is the problem?

Dear toothsave,
Sorry about the inconvenience. Have you attempted to uninstall and reinstall it? Have you installed any new software that may have affected your computer?
Thanks in advance
Javier
Verizon Telecom
Fiber Solution Center
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan. Follow us on Twitter™!

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Verizon Media Manager won't install - How do I get photos from my phone memory to my PC?

I'm getting frustrated with my new Droid, HTC Incredible. The salesman said I could just plug in the USB and transfer my photos to and from my computer, that the phone would look just like an external hard drive. False...
I plug in the USB and get an option to open the folders or to install drivers. If I chose to open the folders, I see three external drives - one with an autorun.inf file and a few other files. If I click on the other two drives, I get a message telling me to install a disk in the drive.
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"This Application does not support 64 bit operating systems - operation aborted" (or something like that).
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I apologize you are having problems connecting your device with your PC.
Try using these steps below:
Windows 7
Click Start > Control Panel > System and Security > Device Manager.
Windows Vista
Click Start > (Settings) Control Panel > (System and Maintenance) > Device Manager.
If prompted, click Continue.
Windows 2000 / XP
Click Start > (Settings) Control Panel > (Performance and Maintenance) > System > Hardware > Device Manager.
The following devices are normally installed:
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My HTC
Disk drives
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Modems
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If a red X, yellow ! or yellow ? is displayed to the left of a listed device, a conflict is present and the drivers must be updated or reinstalled.
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2. If VZAccess Manager is installed and a driver conflict is still present, continue to step 3. Right-click the device then click Update Driver Software.
3. If using Windows 2000 / XP, right-click the device then click Update Driver.
The device name may differ from the example shown.
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**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

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Verizon Media Manager won't open in Windows.

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