VERIZON MESSAGES PC App

I am trying to use the Version Messages Desktop App for the PC using Windows 7. I am able to correctly register my phone number with the app. I even get a text msg on my phone stating "VZW Free Msg: Your device has been successfully registered with your integrated Messaging Account..." However, the application will not connect. The little circle icon next to the pencil icon keeps spinning around and around with no success.
Eventually I get an error message stating that VZW messages was unable to connect.
Things I have already tried
Disconnecting my device and reconnecting it
Turning off windows Firewall
Uninstalling and reinstalling the application

No, perhaps you misinterpret me or I have not explained myself clearly. I meant to make the following points.
The Current Desktop application has stability and feature issues. My inclination is to believe that it can not be made to consistently work on any system for any period of time. Therefore, your choice of system, virgin or not may be irrelevant. See my other posts for more information on the matter.Has anyone used Verizon Messages Desktop App
I recommended the web application. You can see the reasons why in that post.
The desktop application does not appear to directly use any web browsing technology. You don't even run a browser to use it. Therefore, the choice and version of browser is irrelevant. They simply aren't programmatically related.
Let me know if any of this doesn't make sense. In a sentence, you may be wasting your time trying to get the desktop application to correctly and consistently function, no matter how much help or support you receive.
However, if you DO manage to get it working, then I would greatly appreciate your detailing of how you did so, here. I spent a number of hours with it and have enough technical background to get things to function. It's unusual for me not to. The desktop application completed defeated all my efforts to get it to work.

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Has anyone used Verizon Messages Desktop App

I'm curious, is there anyone out there that has used the Verizon Messages Desktop App? Were you able to use it successfully? Can you still?
You can download it here (The icon that says "Download Desktop App")
Verizon Messages - Verizon Wireless
I opened this thread which I'm pretty sure has just joined all of the other forgotten threads that never get answers.
VERIZON MESSAGES PC App

I have downloaded the Message+ application for 64 Bit Windows 7. It's a wonderful idea and I think it's just great. Unfortunately, its performance is inconsistent, the interface is not intuitive, certain features are difficult to use, certain obvious features are missing and there is no integrated help facility. I have elaborated on some of them, below. Be aware that I have not had this program for very long, so there may be answers and explanations that I am not aware of. And I might simply be wrong.
Performance is inconsistent:
Messages which appear on your phone will either immediately appear on your Message+ window (which is wonderful) or they will never appear, ever. Even waiting for hours doesn't get them. Exiting and running the application won't get them--they simply don't show up.
The program sometimes hangs for no readily apparent reason, thus hanging every single window associated with it. Once this happens, this is a solid hang. The program will simply not process any more windows messages at all. Since it will not handle a WM_CLOSE, you can not kill it from the task bar, you'll just get a beep. You must use the Windows Task Manager to do it. Once you have killed it, it will steadily hang more frequently.
Message+ can get into such a state that it will no longer start, no matter what you do. You can look at your processes, see that it is not there, but trying to run it give you a brief blink and nothing happens. A full reboot may fix this, but I do not know because I have not performed one. I think that is just too drastic and I simply have too much other stuff going on.
Once performance starts to degrade, it does so rapidly. Message+ will simply stop receiving ALL SMS messages with no indication why. There is no obvious way to reset this.
Attempting to fix the application by choosing Repair from the installation program (which is not documented anywhere) produces mixed results. The repair process takes an extremely long time and the progress bar barely moves making one think that the repair has hung. It is an exercise for the truly patient (or desperate). This will fix the program enough so that it will start again, but performance will be poor and hangs will become more frequent.
A repair inconsistently leaves messages around. One contact may still have messages while another has them all deleted. There is no readily apparent reason for this behavior.
Once you stop receiving messages, you do so forever. Even a repair doesn't fix the problem.
Close buttons [X] do not consistently work. Sometimes you got to click them a few times.
The interface is not intuitive:
On just about any GUI that you've ever heard of, available buttons or hot spots are highlighted in some way. The Message+ application does not follow this paradigm; the entire interface is flat and there is no indication of what you can click on unless you directly click on it.
It is not clear what a button does until you click on it. Some of the symbols are not obvious nor are they documented in any readily access place.
Icons can bring up windows which are either docked to the main window or separate with no readily apparent design.
Windows are launched with either a double or single click, which is startling and inconsistent. There is no readily apparent reason for this behavior.
You can do different things based on whether you are in edit mode or not, but it is not described anywhere how to do this and it is not obvious how to get out of it while you are in it. You've got to hunt around and experiment.
It is confusing to figure out what phone number to synchronize with. I installed the program only three days ago and now I have completely forgotten how to do this.
Certain features are difficult to use:
Trying to get at the text of a message is tortuous. You've got find very tiny dim icons which may or may not be there. Sometimes you'll manage to get a pop up with a right click, but all the options will be greyed out. There is no way to figure this out except by (laboriously) clicking on every part of every window at each stop to see what you can do.
You can only select a single message text at a time for certain things. If you want to get an entire thread, there is no way to do this. You can select multiple messages in edit mode, but the only available action is to delete all of them.
You can get per message info, which is great, but you have to do it on ever single message.
The scroll bar performance is poor. It is very difficult to determine where you are in a window, scrolling control is jerky, trying to move up a little bit at a time does not work.
Trying to find the program on the Verizon website to download it is not directly obvious. You can Google the web for messages, some of which have hard URL's that you can click on to get to the right place.
Certain obvious features are missing:
SMS messages contain valuable information and there is no way to save a message stream to file. This is lack of functionality is positively astounding. You've got to scroll through the message and take screen shots.
The arrow buttons do not consistently scroll window contents. They typically work, however.
Messages which are sent to a Jetpack (they have phone numbers) are not caught, which is puzzling.
You can not display message contents and information at the same time. This makes it doubly tedious to record information.
There is no undelete, roll back, restore or recover feature. Once you delete a message it's gone. Forever. Even undelete programs do not work because the delete is not apparently file based. You can hunt through the block list, but this can get tedious.
There is no way to back up or restore the entire database. Some of this material is critical.
There is no export function. You can not export to a .PDF to e-mail to somebody. You can not export to a .CSV for offline analysis.
Help:
There is no integrated help facility.. You can not pull up a window of descriptions of basic tasks.
There does not appear to be an online FAQ located in any obvious place.
It is difficult to Google for help online, you must always put Message+ in double quotes, "Message+" or you will get unexpected results.
There does not appear to be any large experienced user community on the Web yet. This support site is probably your only realistic chance of getting some useful information. Otherwise, there are many, many questions out there.
The Send Feedback Function does not work if you do not have an installed mail client on your desktop. If you are using a web based one, gmail for example, a browser window will start with the entire message stuffed into the URL bar. You've got to cut the text out of the URL and paste it into separate fields in your message. You've better off just simply sending an e-mail to [email protected]. Thus far, however, I have yet to receive a single response. Sometimes hitting the Submit button performs no function at all. The window simply stays up and nothing happens.
In summary, I think it's a great idea, but I simply don't think the User Interface engineering is all that thought out. The look and feel of an application of an application are absolutely critical to successfully exploiting the functionality. You should only deviate from (decades old) graphical interface paradigms when you really have something different to do. Message+ is performing basic functions, it doesn't need window glitz. Glitz for glitz's sake is just plain annoying and causes a needless learning curve. Further, Message+'s glitz is uninspiring and in some cases, downright confusing.
The flawed functionality, the stability, the data lose, the lack of obvious features and the near complete lack of documentation make me think that this is essentially an unfinished or alpha stage product and one would hope for improvements as new version roll out (if they ever do).
If anyone knows of any alternatives to Message+ that do what it does, I'd love to hear about it. However, I am only interested in capturing SMS messages, not sending any sort of e-mail or data.

Using Verizon Messages Plus App, now Sprint users are receiving blank group texts

Recently downloaded the Verizon Messages Plus App, and now my family with Sprint are receiving blank group texts. I've tried various troubleshooting and can't find a solution. Any help???

Yes, correct. I am the VZ member and my family members are using Sprint.
All the messages they receive are blank (not sure whether they are getting
the pictures, am testing right now). This has started since i started using
the Verizon messaging app instead of the stock messaging app. We all have
Samsung Galaxies. I have the 5, some family have 4 and some have 3.
On Fri, Feb 20, 2015 at 4:18 PM, Verizon Wireless Customer Support <

Verizon Messages Web App times out?

My Verizon Messages web app just started timing out after being inactive for a bit. It will give me a warning, but then it times out if I don't do anything. I like to keep it open in a tab on my browser while I work, so that desktop notifications pop up if I get a text. It only started timing out recently (in the past few days), and I'm wondering if this is a setting I can change?

Well, you might can find a browser extension that will auto-refresh your page. I use another app called Mighty Text that syncs with my Android and has a browser window that refreshes automatically as well as allows me to respond via small pop up window when not in browser and lets me dismiss notifications on the phone from the PC.
SMS Text Messaging & Group MMS - Android Apps on Google Play

Verizon Messages web app refresh

In Verizon Messages web app, is there a way to increase the frequency of the refresh? Texts are taking an inordinate amount of time to display after I hear them come in on my phone. Mostly, I have to do a manual browser refresh. I've tried Chrome and Firefox. Any suggestions?

Well, you might can find a browser extension that will auto-refresh your page. I use another app called Mighty Text that syncs with my Android and has a browser window that refreshes automatically as well as allows me to respond via small pop up window when not in browser and lets me dismiss notifications on the phone from the PC.
SMS Text Messaging & Group MMS - Android Apps on Google Play

Verizon Messages web app sent messages not showing up on phone app

When I send a message from the Verizon Messages website on my pc the sent message does not sync with my phone (Samsung GS4). I just started using this a few days ago, so it is the latest version. Sent and received messages from my phone show up on my phone and one the website, and sent and received from the website show up on the website, but sent messages from the website don't show up on my phone. Any ideas?

nrkpt14,
Oh no, I am sorry to hear you are not seeing the messages sent from the web on your phone. Are you looking for the messages on the actual Verizon Messages app? Is the phone properly setup?
KarenC_VZW
Follow us on Twitter @VZWSupport

I'm trying to use Verizon Messages plus app but I my recipients receive duplicate or blank texts

why is verizon messages+ sending duplicate and blank texts?

Which form of the app does this - the phone app, the desktop app, or the web app? Or all three??
What phone do you have? And if it's a smartphone, have ypu set the Messages + app to be the default texting app, and disabled the other text apps?

Verizon Messages web app appears to be down.

I noticed a few other posts with Verizon Messages troubles in the past few weeks, but tonight it looks to be straight unavailable.
I tried connecting through Chrome (the page itself times out) and IE (the Verizon page loads but the web app itself just has a spinning wheel, forever) on two different computers (a Windows 7 desktop and a Windows 8.1 tablet) and my cell phone (Windows Phone 8.1). My internet connection is Verizon Wireless 4G LTE, so it would be a bit bizarre if it were an ISP issue; the rest of Verizon's site, including My Verizon, all loads just fine.
I have used it in both browsers, on multiple devices, as recently as yesterday without any issue. I tried clearing all browsing data (cache, passwords, security certificates, etc.) and restarting but I still get the same thing. All other internet traffic is, obviously, coming through just fine.

verizon says online messaging is a courtesy
I don't know how much of a credit I would expect, but saying it's a courtesy is kind of a slap in the face.
Don't get me wrong, I love my service; but if VZ Messages is a courtesy, it's the only courtesy I've ever seen with apps on Android and iPhone, a Desktop client, a web app, a support page, its own set of terms and conditions with an express license to use the "courtesy" (which isn't called that anywhere in any of these places), and a privacy policy. I guarantee they have used online messaging in marketing for their service.
Yeah, I know Verizon can terminate the service any time without notice. That doesn't mean they should.
If this is a "courtesy," so is everything else Verizon provides. Duly noted.

Why is the Verizon Messages Web App not loading properly?

I use the Web App daily, but for the last two days the "loading" symbol just keeps spinning.... I've tried it in both Chrome and IE, but have not been able to get it to load. I've signed in without any issue.

perryfarms,
That certainly is not something we would expect to happen! Let's wake this up and get you moving with your messages! Do you have this same issue with a different computer? Have you tried deleting your computer's cookies and cache? When was the last time you were able to successfully view this messages page?
SandyS_VZW
Follow us on Twitter @VZWSupport

Verizon Message Plus App Issue

Why does it say that some people received my message but others don't and they still reply. It still says message not delivered in message info.

Ramrodz,
Hmm, that is odd! Does this happen with all your contacts or just some? Are they Verizon Wireless customers or with other carriers? Please share details.
KarenC_VZW
Follow us on Twitter @VZWSupport

Is there a way to send the contact list from my flip phone to the Verizon Messages app on my tablet?

I have a Convoy flip phone. I recently installed the Verizon Messages app on my iPad Air, since it's a pain in the neck to type texts on the phone. With the app on my tablet, I can easily send (and receive) texts. But is there a way to sync or send the contact list (phone book) from my flip phone to the Verizon Messages app on my tablet? Thanks.

Hi daniel1948,
Thanks for using our forums! While there are ways to get contacts from your phone onto your tablet, the Convoy series of phones is not capable of syncing directly with the Verizon Messages service. It is capable of using the Backup Assistant service. You'll find this option under Contacts in the menu. Once you have backed up the contacts, you can use your online My Verizon account to export contacts to either a Google or iCloud account, which would allow you to access them from your iPad at a later time via sync. Here's a link with some useful information on how to use the Backup Assistant service.
http://vz.to/1GWVASh
EricW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Messages getting reordered in the Verizon Messaging app

My text messages are getting reordered within the Verizon Messages app. For example, I'll send a text message, and someone will reply, which will display correctly. Then when I send another text, the other person's reply will get moved above my original text. It seems to happen if the texts occur within the same minute.

Jayohdee, Did deleting the old conversations work for you? This just started happening to me in Verizon Messaging as well, and I noticed that the date of my sent messages AND received messages was off, like yday was the 25th of Dec. My messages back to everyone says 12/12/2014... instead of 13/25/2014... I checked my phone's clock and date and it is all correct, but what you explained above is still happening to my messages.
Thanks so much.
Pamela

Text messages sent from or to my iPhone do not appear on the Verizon Messanger web app.

iPhone text messages do not appear in the Verizon Messenger web ap. Any Ideas why this happens? All other text messages I can still receive!!!

If you are referring to iMessages, they won't show up in the Verizon Messages app since they don't go through Verizon's servers, they go through Apple's.

Why is the Verizon ellipsis 8 not compatible with verizons messaging app

Love to understand why the Verizon texting app is not compatible with the ellipsis 8 ? I bought this Tablet to replace my old Samsung Galaxy tablet that died from over use. I was told this tablet was a very comparable it is not. Texting has to be linked to a smart phone (another purchase) ellipsis has it own number and should support it own texting
What up with this?? As I see it just another marketing ploy

Verizon Messages FAQs | Verizon Wireless
Can I still get messages through Verizon Messages on my tablet if I don t have an Android smartphone?
Yes, as an Integrated Messaging subscriber, you can send and receive messages on your Android tablet, iPhone , iPod touch , iPad , Windows PC desktop or Mac desktop.
Subscribe to Integrated Messaging on the web by signing in to My Verizon from the My Messaging page and clicking "Go to Web App."
Download the app from the app store on your tablet or from the Verizon Messages Overview page for PC and Mac desktop devices.
Read and accept the Terms & Conditions.
Choose a nickname for the tablet.
Enter your phone number and tap Send me a text.
You'll receive a text message on your phone with a security code. Enter on the tablet to add the tablet to your account.
The part about getting the text to a phone for security reasons is the only thing I'm not sure about in your situation, but surely you have a phone and can get a text. Hope this helps. Is the tablet added to the account for messaging?
How do I add a tablet to my Verizon Messages account?
To add a tablet to your account:
Download Verizon Messages from the app store on your tablet.
Read the Terms & Conditions.
Tap Get Started.
Enter a nickname for the tablet.
Enter your Verizon Wireless mobile phone number.
Tap Send me a text.
You'll receive a text message on your phone with a security code. Enter the code on the tablet to add the tablet to your account.
You've successfully added a tablet to your account.

Can't get the updated Verizon Messages app to work on wifi as the update claims it will

I received the update to the Verizon Messages app yesterday and when I opened it, it said the smartphone will now send and receive text messages over wifi when the cellular network is not available. I have been unable to make this work and I contacted Verizon and the tech said that obviously it will not work on the Samsung Galaxy Note 3, but it said it will work on my device when I look at the app store. Any ideas?

Yesterday morning, the icon appeared telling me that Message+ was connected to WIFI, however, all day today, I would have it show that I had messages, I would look on my pulldown and it would show that I had messages, but when I went to the app, the messages had disappeared. The same thing has been happening with my email. The native email app would not pull down my mail folders, so I had to load a 3rd party app the does pull them down, but then it loses emails. This is the 2nd Note 3 I have had. My original started giving me a black screen when I tried to answer a call and I would have to reboot the phone and call them back. Now this replacement loses email and messages. In my business, these are very important. Not sure what I am going to do, not happy with my choice of phones at this point. Thank you for offering to look into the problems for me, I appreciate it.

VERIZON MESSAGES PC App

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