Verizon Protect on my phone

What coct is associated with this service

Mylink2,
Help has arrived! What model phone do you currently have? Are you looking to add the total equipment coverage insurance feature on the device? If so, when was your device purchased?
EfrainM_VZW
Follow us on Twitter @VZWSupport

Similar Messages

Are any iphone 5 fm radio docking stations that let you leave the protective case on phone

Are any I phone 5 fm radio docking stations available that I can leave my protective case on phone while charging

Hey braswell4AU: I have a similar issue. I purchased 2 iPhone 5's the first day they came out. Black 64gb for myself and white 32gb for my wife. She is having somewhat the same issues as you have. Wifi is weak and keeps dropping the signal, and also her phone almost never has LTE. And we are in a very strong Verizon LTE area in north Los Angeles county. My phone has never had any signal issues, wifi or LTE. I have been researching the issue to no avail. I though maybe the white with the brushed alluminum may cause signal issues, but haven't found anything on that and posts about the black one haven't problems blew that theory up.
    I have also changed the SIM card and the phone itself and still the same problem. I saw a post about someone getting their phone swapped out and the apple rep told him not to restore the phone, but to just set it up as new. I have yet to try it, gonna try this weekend.. But it makes sense! I, like you have 6 apple devices (2 iPhone 5's, 2 iPhone 4's apple tv3, and the ipad3) and have no issues running all my devices via router.
     So I am thinking about the history of the restores and backups and my wife is the only one that went from the 4 to the 5.. Every other device was setup as new. So my theory is that he iphone 5 has issues when you restore from previous backups.. Maybe something a little different from the backups of the previous models create issues in the iPhone 5's?
     Like I said, I'm going to give it a shot this weekend and see what happens. If you get a chance to try this before, please let me know if it works and if I try before you I will update you.
    Good luck and hopefully we can get these wonderful phones working like they should!
Nate

Follow Up To Verizon Leaves Me Without Phone Service

My intial thread seems to be closed. The problem was moved up the chain and in the end here is what I learned. I no longer have a dial tone because my area was upgraded to Fios, this was the info I got during my call to Verizon. So my phone service was shut off without warning. I asked to have my service cancelled so I am no longer charged and the call was then transferred to India where I couldn't understand the person, probably because I have to now use a cell phone. So I am still being charged by Verizon for a service they disconnected. I can't believe this is legal so I filed a complaint with the Attorney General in my state.

Please follow the instructions in your original thread to interact with the support agents who are awaiting your input. They will not see any of your posts on the public forum.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

How can I swap phone numbers between Verizon and T-Mobile phones?

I have Verizon and T-Mobile phones. My wife uses the T-mobile phone and I the Verzion phone. I was given a GSM iPhone 5 that I want to use on the T-mobile account, so I want to move the Verzion phone number to the T-Mobile phone and the T-Mobile number to the Verzion phone. I do not want to have to inform all our friends about the number swap. I also would like to maintain phones on different networks for reliability and connectivity assurance.
I called the Verizon wireless number and the person couldn't help me. The best I can figure out is to give up on Verizon and move the Verizon phone number to a new T-mobile account.
Any ideas?

They are both 4g phones correct? All verizon phones come unlocked. If the verizon phone works with tmobile all you do is take the sim card out and stick it in the phone. however when you do this it is going to erase everything on the phone so make sure you back it up before swaping sim. As far as using the tmobile phone with verizon you would need to ask tmobile if the phone is unlocked

HT4859 The guy at the verizon store programmed my phone before I got the chance to restore my apps, etc. from icloud- therefore i did not get to go through the setup assistant.. How do i get my apps and app data back on my phone w/o having to go through

The guy at the verizon store programmed my phone before I got the chance to restore my apps, etc. from icloud- therefore i did not get to go through the setup assistant.. How do i get my apps and app data back on my phone w/o having to go through and re-

To restore from an iCloud backup you have to erase the phone and start over. To do this, go to Settings>General>Reset, tap Erase All Content and Settings, then go through the setup assistant again and when given the option, choose Restore from iCloud Backup. There is no other way to do this.
Be sure you phone is connected to wifi and your charger as this is likely to take some time to finish.

Can I use a deactivated verizon G'zOne Ravine phone for its nonphone properties such as the alarm and other functions? Do I have to do anything special?

Can I use a deactivated verizon G'zOne Ravine phone for its nonphone properties such as the alarm and other functions?
Do I have to do anything special?

Just charge it

I have a Verizon LG Versa cell phone, how do I get my contact list from there to my new iphone 4?

I have a Verizon LG Versa cell phone, how do I get my contact list from there to my new iphone 4?

Matt,
   My new iPhone 4 is on the way from Verizon, and I too am moving on from the LG Versa (a poor man's iPhone) so I've researched this. I trust you have been using the backup assistant on the LG phone to backup your contacts? If so, and you investigate the app store you will see an app for doing the same task on you new iPhone. Initially it will take you LG contacts you have backed up at Verizon to their new home on the iPhone.
According to user comments there appear to be a couple of issues with the app you need to be aware of:
   1. It will not automatically backup your iPhone, you will need to initiate updates in the future on your own. and
   2. You will see in the comments, that there have been some issues with length of backup when you add lots of contact photos to your list.
   This coupled with the address book sync from your computer should make your list whole, in fact the move to the iPhone will allow me to consolidate my address book with my cell phone contacts. Then once I remove the duplicates all will be right with the world.
Steve

Switched to Verizon and bought my phone and plan in Feb, submitted all paperwork to receive a discount because company I work for uses Verizon. Was told they lost the paperwork in Jun and I could verify my employment by using my employee e-mail. Did thi

Switched to Verizon and bought my phone and plan in Feb, submitted all paperwork to receive a discount because company I work for uses Verizon. Was told they lost the paperwork in Jun and I could verify my employment by using my employee e-mail. Did this and here it is towards the end of Sep and I still don't have my discount!! Very frustrated and think maybe I should have stayed with AT&T.

I'm so sorry about this, Vboozer! You should definitely have your discount! When you submitted the email, did you get any kind of a confirmation? Did you get an email at your work email address from Verizon Wireless? You can check and register for your discount here: www.vzw.com/discounts
Thanks,
ChristinaB_VZW
Follow us on Twitter @VZWSupport

Am I able to view the text message log through Verizon Mobile? I can view it from my computer, but have not been able to locate it on Verizon Mobile from my phone.

Am I able to view the text message log through Verizon Mobile? I can view it from my computer, but have not been able to locate it on Verizon Mobile from my phone.

The logs are only available through the desktop version of My Verizon.

Is there an anti-virus protection for this phone?

I believe that I could have picked up a virus is there a way I can check

I highly doubt you picked up a virus. The only way to install code is via the Windows Store which all apps are reviewed by Microsoft before releasing to the public to download.
What makes you think you picked up a virus?
To answer your question, no there is no anti-virus protection for Windows Phone.

How are Verizon Certified Pre-Owned phones sanitized?

As the title states -
How are Verizon Certified Pre-Owned phones sanitized?

vereyezuhn wrote:
budone wrote:
Well cleaned and sanitize are really two very different processes. Wonder if the non answer IS the answer
I'm sure it is. This is actually highly disturbing. I've never thought about this. The hepatitis virus can stay active on a surface for 7 days... If these phones are not thoroughly disinfected (I would imagine it's impossible to sanitize a cell phone) Verizon could be in some serious legal heat.
Coming from 25 years in a medical lab, I nearly posted the hepatitis comment but thought against it.
We need to keep in mind, I doubt the phones get turned and back out in 7 days. Also, There are so many things we touch every day that we all would have a better chance of contracting Hepatitis. Basically everything we touch going through our daily business. Doorknobs, napkin dispenser at restaurant, grocery cart, mailbox, pens, phones at work, the chair we sit in, heck the outer box the refurbed phone is shipped in has a better, albiet slim chance of having active hepatitis on it before the phone inside would. Imagine how many have touched that box, just to get it to ya.
If you don't place your fingers in your mouth or have open wounds uncovered, we are all for the most part safe.

Verizon email on Android phone

Recently, the Verizon email on my phone resets itslef and says that I have not read emails when I have. It appears as though I have new messages, but when I go in to view them on my phone, it is old messages showing up as Unread (aka New).
Upon logging in via the web access on a pc, those messages are "Read". Why does the email on the phone continue to reset and mark messages as unread? This happens multiple times in one day.

I was heading to a store this weekend as my Verizon email settings keep get refected for a failure to authorize. I just downloaded the app and can now get my emails but it's not as convenient as just hitting the email icon. Did the rep say when or if this was going to be fixed or is there a way to show your email as an icon from the Fios app itself?
Thanks for the post as this has been driving me crazy since it started!!

Why can't I use my VTone I just purchased from Verizon Market as my phone ringer? It game me an option to mark it as my default ringer but when I go to 'settings' it only gives me the same generic ringtones, how do i get my new ringtone to use?

Why can't I use my VTone I just purchased from Verizon Market as my phone ringer? It game me an option to mark it as my default ringer but when I go to 'settings' it only gives me the same generic ringtones, how do i get my new ringtone to use?

I like to customize my phone with ring tones too! Let’s get this working for you.
Did you purchase the ring tone on our website or on the phone?
If it was purchased online the ring tone is sent to you in a message and you need to save the ring tone first http://bit.ly/PKUfUg and it is saved as a ring tone you can go in and set it as your default ring tone http://bit.ly/R5Xa4o.
If the ring tone was purchased on the phone you just need to go into your ring tone to set it up http://bit.ly/R5Xa4o.
Hope this is helpful. Keep me posted if you need further assistance.
John B
Follow us on Twitter @VZWSupport

How do I add verizon messaging on mulitple phone lines

How Do I add Verizon messaging on multiple phone lines?

rockstarsher,
What an amazing application! Each individual can download the Verizon Messaging application. Once downloaded and messages are sent it will be deducted from your messaging plan.
RobinD_VZW
Follow us on twitter @VZWSupport

I have heard iphones can tell when someone has read a txt that was sent to another phone. Is the iphone able to do this when the phone sent to is not a smartphone, it is a verizon samsung infinity slide phone??

I have heard iphones can tell when someone has read a txt that was sent to another phone. Is the iphone able to do this when the phone the txt is sent to is not a smartphone, but rather it is a verizon samsung infinity slide phone??

No. It is only on imessage which has to be an apple product. ipod, iphone, ipad, or mac. Will not work on other phones.

Verizon Protect on my phone

Similar Messages

Maybe you are looking for