Verizon redirects me to Alltel and Alltel does not have service to my area....
I went to buy a ringtone from Verizon and it redirected me to Alltel. I bought a ringtone and waited for the text. Never got one. I thought I had messed up...I went back and bought the same one again.....and waited for the text....never got it. Went back to Alltel and they said I needed to download some file to complete it.....when I clicked on the file it said....Alltel not available in your area.....and that was it.....no support or anything. Now I have no way of getting my ringtones and no way of letting them know they still have my money. Any help?
doglover18, I am sorry you are having issues with purchasing ringtones. I also recommend posting what type of phone (manufacture & model) you have in the forum to receive further assistance from the community because different phones have various steps to find, save, and program your ringtones once your purchase them. We may also need to speak with you directly on the phone to trouble-shoot your issue and help you locate your purchased ringtones.
I have listed some information about purchasing ringtones below for your convenience.
To purchase ringtones on your Verizon Wireless phone you can visit the following Verizon Wireless website for
more information on our ringtone services:
http//ringtones.verizonwireless.com/rt/overview
The most convenient way to buy and manage multiple ringtones on your device and alerts is to download VZW Tones Deluxe. VZW Tones Deluxe is an application that works on Get It Now/Media Center capable devices. Please follow the instructions below to download the VZW Tones Deluxe application:
1. Press “Menu” and then choose “Get It Now” or “Media Center” on your device.
2. Select “Music and Tones.”
3. Choose “Get New Ringtones.”
4. Choose “Get New Applications”, then “VZW Tones Deluxe.”
5. Browse and choose desired ringtones.
Just as a reminder, airtime or megabyte charges apply for sending and receiving data using Get It Now/Media Center, depending on your calling plan. VZW Tones Deluxe also lets you buy and manage Ringback Tones (RBTs).
Additionally, we offer several Get It Now/Media Center applications that can be used in establishing new ringtones onto your device. You can sign in to the media center via your my Verizon online account also.
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