Verizon Remote Wont Work in DVR Search Menu

The last couple times that I have tried to use my remote to search for a show/series on my DVR, the arrow buttons wont let me navigate or select different letters in the search field. I have to physically go up to the DVR box and use the arrows on the unit.
I already tried powering off the DVR and taking the batteries out of the remote. Still nothing works in that menu. I still have all other functions on the remote.
Anyone have any ideas?

Verizon support is in receipt of this issue. We will send you a PM to gather additional information.
Thanks,
Tonya D.
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Similar Messages

Remote not working on dvr but works on other boxes

I have a Dvr box in the back of the house, It was working fine today earlier. I went back in the room and poof the remote dosent work on the box. It still works the tv. So I took it out to the other boxes in the house and it works fine on the other boxes.So I took both remotes from the other boxes and tried to use them on my dvr box. Again no response. the remote lights up when I press the button. Soooooo, I had recently switched the dvr box out for a new one. I have not sent it back yet so I have 2 working boxes. The issue I had last week was not box related so both boxes work fine. I tried swapping out the current box for the old box. Same thing,the remote will not work on it.Other remotes will not work on it yet this remote to the dvr box works every other box in the house. What happened? Did I lock the box somehow? or what can I do? The remote is working , just nt on the box in my room.Could it have to to with the signal being sent ot the box? I dont know its a mystery.

jmich619 wrote:
I took the box from the living room, both box and remote were working fine. Mov ed it to my room and now the remote will not operate the box, it wil manually operate, but no remotes are working boxes in this one room, how does that happen
My guess would be IR interference from the TV.
Trying moving the STB away from the TV as far as you can, off the the side. Or if the STB is below the TV, try putting some kind of shield between the bottom of the TV and the STB. The objective here is to try to shield the IR sensor in the STB from any IR emitted from the TV.
IR interference from the TV is a known problem, there are lots of threads here on the Forums about this. Frequently this will occur if the TV is set to a very vivid video setting. But then again this issue frequently disappears after the TV has been on for some minutes.
Another possibility is IR interference from some other device in close proximity to the STB. So what other electronic devices are nearby?
Just a guess, but try moving or shielding the STB and see if there is a difference.
Justin
FiOS TV: Extreme HD, Internet: 50/25, Digital Voice
VMS Enhanced Service: 1 server, 2 clients
Keller, TX 76248 (VHO 1)

HT1551 Atv3 doesnt want to finish installing update although ive tried several times, now the remote wont work with it either and when I press the remote the light on the box flashes several times, I unplugged everything but nothing works and I cant reset

my Atv3 is due for an update and ive tried several times to install it but although it downloads it never finishes installing and tells me that it wasnt possible to update and to try another time. I try every other day and it only inches forward in the progress but it never completes the installation. I was tired of waiting and I decided to keep on trying in a period of time one night until it would finally install, that never happened and Im not sure what is going on but the remote stopped working with the atv3 and when I press a button the box light flashes several times but does nothing, ive disconnected it and left it that way for over 24 hrs, ive disconnected everything (tv, internet etc) and nothing. I cant reset the atv3 through the remote either...i dont know what else to do

Hi Brian,
Thanks restoring and restarting didn't fix my problem - i have started it fresh and still it doesn't work. Basically I press ONCE on the remote, after the machine has not had any commands for 10 minutes, and the cursor skips from one end of the menu to the other - so I can't choose network or update software etc - I sometimes manage to stop it randomly in the middle of the menu if I press on a command in the middle of the cursor skipping all the menu steps...not sure what the problem is but I have basically not used my brand new apple tv since I bought it for that reason! I should call Apple support I suppose! grrrr hate wasting time with stuff like this!
Thanks for your help though!
Pernille

Verizon MIFI2200 wont work on my ipad!

I recently recieved an ipad for an early Cristmas gift. When I had it all set up it was working on my mom's MIFI2200 with verizon. Now that I have my own, it now says it says it is connected, but my safari, email and such wont work. A prompt comes up saying the server is not responding, or something along those lines.
Please HElp!! I am leaving to go on a road trip and really need this to work!
THank you!

Chris CA wrote:
What "hardware fault" and patch are you referring too?
The fact that this iPad failed to maintain a good network connection on more than six different access points and the upgrade iOS 3.2.1 contained the patch. After that upgrade, this iPad worked great anywhere without any dropped connections, however upgrading to iOS 4.2.1 and this iPad couldn't connect to my MiFi when it was working just fine minutes before.
Perhaps I'm jumping to a conclusion that this iPad has a hardware fault, but if it doesn't, then everyone with an iPad would experience this problem of a failed network connection and that isn't the case. Only a few have this problem, mine included. When you concider that something like 10 million iPads have been sold it's a rediculously small number with this problem, but it is real and I can create the conditions for this iPad to fail where my iPod touch with iOS 4, PS3s, Xbox 360, Win 7, Win xp, Web OS, Palm OS devices will not have a problem with the network.
I have an appointment with the Genius Bar to see if a software fix is in the near future, or they will have to fix this iPad's hardware.

TV Anywhere Remote Wont Work

My TV Anywhere Remote has stopped working. I have checked the connection for the Recever to the Card and have changed the Battery to a new one but still it wont work. Does any one have any suggestions?

Is the InterVideo WinCinema Manager still running in the systray? If it isn't, try re-starting it. If it is still running, try ending and then re-starting it.

Verizon Login wont work with 4.0.4

So they still are not ready to wide release
So when you see a new version of Verizon Login you know an upgrade is round the corner for us.

It is the other way actually. It is not uncommon for the Roboform toolbar to need to be updated for every new Major release however thankfully they do not do the need to update toolbar for every little minor update patch like they did in past and drove Rf users nuts.
Actually the Roboform extension should work on Firefox 4.0 if you have the recent version though it is not problems free.

Aluminium remote wont work on apple tv2

Original remote on apple tv stop work whit no reason

I had the same issue after trying everything I took the battery out and poured alcohol on it and clicked all the keys constantly for awhile and it seems to have cleaned some dust or something and it's finally working. worth a try if you've had it for awhile and it's collected some couch dust.

Remote wont work, even with firewall off, help!

Tried about everything I could find and it still doesnt work! Please help!

I had the same problem. I tracked it down to bonjour was not running on my mac. Once I manually started it everything started to work. I think remote works off of bonjour so if it is turned off or disabled remote won't connect to your itunes. I used this article to turn it back on http://tech.karbassi.com/2007/11/06/leopard-turn-off-bonjour-mdnsresponder/

Am i the only one experiencing hard to send imessage since ios7 updated? I have to reboot my iphone to make it work. Then after sometimes it wont work again.

Am i the only one experiencing hard to send imessage since ios7 updated? I have to reboot my iphone to make it work. Then after sometimes it wont work again.

A search of this forum would have saved you some typing... Yes, solutions offered...

DVR Search Option No Longer Works - After The Crap Upgrade

The new software upgrade is crap. DVR search option no longer works. I can't use the search option to find my favorite programs and set the DVR to record them. It only lets me put the first letter in the search field and then nothing. I can't enter any more letters aftet that.
Verizon sent me another DVR but it has same issues. They sent a technician to my house and he basically told me, the upgrade is crap and lots of people are having technical issues.
He gave me another box and said it is working. Now I have three DVRs sitting in my house and I have to return two. After he left I tried to search and I have the same exact issue so basically he just lied and didn't fix anything.
I called tech support over and over, and they just told me that they can't do anything. They basicaly admitted that the upgrade is crap and the are clueless on how to fix it. So I'm stock with 3 DVRs that don't work. Billing department told me they can't give me any discounts either.
Anyone else is having these issues?

Same issue here. Sent me another box, same model as the old one. Same exact issues. Called Tech support back, they admitted it was a known issue, and nothing he could do about it. Was told I had to talk to someone in SALES to get them to send me a newer box.
New box is here, and now i have no option to record. Oh, and last time I called tech support... I got 'disconnected' (after being on hold for 30+ minutes). They are really dropping the ball, and I will not be renewing.

My apple tv wont work nomore.i can see the pictures in the screen my remote battery ok.why still wont navigate if i push any buttons but I can see my apple tv blinking?do I have to buy a new apple tv remote?

my apple tv wont work!i can see the pictures in my screen and everytime I push the buttons wont navigate o go to youtube,netflix etc.remote battery is okey and I can see the apple tv is blinking everytime I push the remote.I already did hold menu and rewind buttons together.after 6seconds the apple tv keeps blinking and stop..anyone help can help me?or do I have to buy a new apple tv remote?

Welcome to the Apple Community.
Whilst the remote app can be used once the Apple TV has been set up, you still need the original remote to set it up first.

Remote App and iTunes wont work! Please help.

I am having a really hard time making the remote app work with my HP laptop. I have a Mac that connects flawlessly through my remote app but the HP just wont see my phone. I have done everything possible with firewall settings but still can not connect. Please advise on what I might be doing wrong.

Usually when this happens either quicktime is not installed properly OR you have the Qoologic adware on the PC.
So first we will scan the system for adware. A good program for catching the Qoologic adware (Which affects iTUnes) is Ewido. You can download and install it here http://www.ewido.com Just scan the system and if it finds adware, have it remove it.

My search bar for my library no longer works. Also, the menu bar is no longer visible. Noticed this problem last Saturday. Can anyone help me with this?

My search bar for my iTunes library no longer works. Also, the menu bar is no longer visible. Noticed this problem last Saturday. This might be an issue with my desktop, and not iTunes itself Can anyone help me with this?

Press Ctrl-B to toggle the menu bar on and off.
When you say that the "search bar for my iTunes library no longer works" can you be more specific? The operation of the search function has changed in iTunes 12, essentially having two very distinct modes:
when Search Entire Library is checked, entering a search string will generate a dropdown of all matching items within your whole library, from which multiple operations are available via context menus
when Search Entire Library is unchecked, entering a search string creates a filtered view of whatever your current focus is (e.g., if you're looking at a playlist the filter applies only to items in that playlist) with none of the dropdown options as in the first case

HT204492 can someone help me ? My iMac remote control isn't working properly , well all buttons are working apart from the MENU button !! Can anyone shed any light on this ?

can someone help me ? My iMac remote control isn't working properly , well all buttons are working apart from the MENU button !! Can anyone shed any light on this ?

As this is the forum for PPC (pre-2006, non Intel) iMacs I assume that is what you have.
Try pairing the remote again:
How to Pair your Remote to your Mac:
http://support.apple.com/kb/HT1619?viewlocale=en_US

Sometimes I cannot bring up iTunes when I click on the icon. Have even gone to the START Menu and clicked on that icon but it still wont work. The only way I can fix it.....sometimes.....is if I reboot. Please help me 8-) Thanks

Sometimes I cannot bring up iTunes when I click on the icon. Have even gone to the START Menu and clicked on that icon but it still wont work. The only way I can fix it.....sometimes.....is if I reboot. Please help me 8-) Thanks

I understand that Firefox is no longer working on your Windows Tablet. The development of Metro did stop and has been discontinued. However what version were you on before this started to happen?

Verizon Remote Wont Work in DVR Search Menu

Similar Messages

Maybe you are looking for