Verizon's 4G LTE Speed more like sprints 3G

I'm done......Sprint here I come!!!

i have to admit it is slower for me than a year ago. i used to average 14+mbps (20 on good days) and now it's usually 7-8mbps (10 on good days). i don't know much about how it all works, but have always assumed it was because when i got the tbolt a year ago, there were hardly any users on the LTE network, and now there is MUCH more traffic. either way though, it is much faster than sprint here (phoenix area).

Similar Messages

  • Isuggest that verizon becomes more like sprint...

    isnt it a new day when verizon got all its old customers for being soo good at service.... 
    in this economy youd think big brother V would be more like Sprint... 
    Customer Service
    Dial *611 from your cell phone
    (800) 922-0204
    Monday-Sunday 6am-11pm  
    Emergency Service Hours
    Monday-Sunday 11pm-6am
    HOW  {word filter avoidance} is this kinda of service... the pre paid customers get better customer service.... but us loyal users cant even {word filter avoidance} call when ever we want... 
    thats horrible... showing loyalty to them is not worth the effort... 
    and omg insurance is a whole different story... how the hell do i pay you!, monthly fees, taxes, service... and you cant even file my insurance... i was in the store on 86th steet in manhattan... and they told me they couldnt even mail out my phone when i went to them to get the new one connected... verizon has become an evil empire doing what they want... its too bad that so many people stick to them cause they dont know that they are basically getting ripped off... i been getting ripped off for years now. i have had verizon since 03?... and they used to be so nice... now they just a buncha suits who dont know crap about technology and just click preset programs behind a computer... whats the point of having such "classy" staff when they arent even mentally there... they dont even know WHY phones are hyped... why they CAN do and what they can do... its a shame to see this company that i brought alot of users to go to **bleep**... they need a new pr and customer service... to say the least.... 
    and verizon just stopped me from psoting their own link to thier web page ... for customer service agreement....
    hahahaha! that is the best... 
    If you change your device or receive a Service promotion, you may be required to change your Plan to one that we are currently offering at that time.
    thats great since when do that do this? i never heard of this! i know ex employees who get everything on there phone unlimited for 70 a month and out or control price... switch phones and STILL have thier plans... 
    We may change prices or any other term of your Service or this agreement at any time,but we'll provide notice first, including written notice if you have Postpay Service. If you use your Service after the change takes effect, that means you're accepting the change. If you're a Postpay customer and a change to your Plan or this agreement has a material adverse effect on you, you can cancel the line of Service that has been affected within 60 days of receiving the notice with no early termination fee.
    whats the point of having a contract with them... if they can do what they want...
    and that should be before they say anything to... before buying this phone with this promotional plan. verizon has the right to change that plan anytime. 
    You must pay all taxes, fees and surcharges set by federal, state and local governments. Please note that we may not always be able to notify you in advance of changes to these charges.
    its called bold font for a reason... send me a statement saying that this is WHY! in BOLD! duhhhhh.... 
    We're here to help. It's important that you notify us right away, so we can suspend your Service to keep someone else from using it. If you're a Postpay customer and your wireless device is used after the loss or theft but before you report it, and you want a credit for any charges for that usage, we're happy to review your account activity and any other information you'd like us to consider. Keep in mind that you may be held responsible for the charges if you delayed reporting the loss or theft without good reason, but you don't have to pay any charges you dispute while they are being investigated. If we haven't given you a courtesy suspension of recurring monthly charges during the past year, we'll give you one for 30 days or until you replace or recover your wireless device, whichever comes first.
    sooo... you will do all that... but you wont handle the insurance... claim the insurance... i really have to go to some one else... to get the phone that you have exclusively... wow... thats all i really have to say... 
    that im not going to pay you ever! you guys are a joke. and im going to sprint... maybe when you guys actually get better service... ill come back... but thanks again for NOTHING!

    Hello and thanks to the community for providing great help to our fellow member. Hi, frustratedfan. I've just finished reading your posting and I can see why you partially call yourself "frustrated". What I'm hoping is that the "fan" portion of your nickname was meant for Verizon Wireless. To me, that means you're still a fan of VZW, but you don't much like what you've seen lately. I really want to help you regain your confidence in us, but I really need your help understanding something. In the title you provided for this thread, you say that VZW should be more like Sprint. I certainly don't want to invalidate your opinion on that, but I think I missed out on what areas you feel that Sprint is superior to VZW. You mention the hours of availability that our Customer Service is available, but you don't state what Sprint's customer service hours are. You mention our insurance procedures, but you don't state how they differ from Sprint. You mention several sections of our Customer Agreement, but you don't state how Sprint's Customer Agreement is better. 
    Again, it is not my intention to invalidate your feelings on this. On the contrary, I want to support you! I want to see where one of our valued customers feels that we need to improve. 
    Until I hear back from you on those points, I would like to respond to those things that I can help you with: VZW policies. As you know, our Customer Service teams are available 17 out of each 24 hour day to discuss billing and service concerns. That's more than 2/3 of each day! Most other utilities can't say that! What we're also proud of My Verizon, which is available at all times. Just about any question you have about your bill or concern about your device can be addressed at www.verizonwireless.com! Don't have access to a computer? Try My Verizon Handset. Just want to check your minutes (dial #MIN) or check your data usage (dial #DATA) or make a payment (#PMT) or even know if you can get a discount off a new phone (#UPG)? All available 24 hours a day!! 
    I'm here to help with any concern you have, frustratedfan. If you prefer not to discuss this publicly, you can send me a personal message. Thanks!

  • My 4G LTE speed on Droid Razr MAXX HD is abysmal in Washington DC Area

    Started with HTC Thunderbolt on 4G at 30Mbps 2 years back and now down to 0.35 Mbps on Droid Razr MAXX HD. I used to boast around the speeds on my phone with my AT&T friends and now its vice versa. Verizon 4G LTE speed is more pathetic than T-mobile or AT&T 3G speeds. My phone would drop data connections all day long in the office and this didn't happen before, it had started recently. I tried various resets, almost 5 Sim card replacement from their store and still no good. Opening a ticket with them is like spending 2 hours of troubleshooting before they even listen to you. Cannot stream videos, cannot watch anything on my phone, hell its up to the point that I just cannot use data services at all. The only place I get better 4G LTE is in Loudoun county at my home. The speed is consistently around 19-20 Mbps. Its only when I come to DC downtown or Rockville the phone is almost unusable. I don't know when will they hear me or I might have to just walk away and never recommend verizon to anyone for their pathetic wireless service (couldn't justify the price that I pay for their "Reliable"???? service). Is anyone else having issues with their phones or is it just me ?

    Nitspatel wrote:
    Ann154 , Did not receive any messages ? What are you referring to?
    I was writing to bobbys_vzw even though I was specifically replying to your post on the Verizon Wireless Community forum. If you sent them a DM (Direct Message), then they need to log in under their individual username and check their Communications tab for your message to them. The reps are replying to the customers on here with a group username which shouldn't be used for sending DMs to. The follow up on this community is iffy at best and it definitely doesn't help if the reps NEVER login with their individual username and only see the community through the "rose-colored glasses" window the Verizon Wireless Customer Support username presents to the members of the Verizon Wireless Social Media Team.

  • Slow LTE speeds in the LA and greater LA area?

    Hi guys.  So I live in South Pasadena, CA, and for the past week or so I've noticed that the LTE speed on my phone has slowed than tremendously.  Whereas before I would have no problem downloading apps, watching Youtube videos, streaming music on Pandora and Rhapsody, now I can barely get these services.  At times, videos load, and at other times, they don't load at all.  Or, I'm in the middle of watching a video and/or listening to a song, and it stops.  I've tried turning the phone off and on, taking out the SIM card and putting it back, wiping the phone completely, making sure that it is set to "LTE mode," and this has not done the trick.  Oh, and I have an iPhone 5s, 32GB.  I'm updated to IOS 7.1.2.  I have even tried driving around to other areas, like Orange County, and my phone still has this problem.  When I connect my phone to WiFi, no problem.  But when I switch back to Verizon's network, I get the problem mentioned.  I was wondering if anyone on here who lives in LA, or the greater LA area, has noticed this.  I took my phone to the Apple store today, and the guy brought out another iPhone 5s, and the network was slow on this phone as well.  When he showed me his iPhone 5s (he had ATT as his carrier, however), no problem.  So I don't know if anyone has reported this, or if it is just my phone.  I called Verizon customer service two nights ago, and the rep told me that there were no outages, and that no one else has complained of this.  So I would like to know if there is anyone out there who is also experiencing this problem with their LTE speeds.  Any help would be appreciated.  Thanks!

    This is happening to me too.  About two weeks ago LTE just dropped off.  Here's the results of my speed tests this week:
    Mon 8/18 - 0.46 Down, 5.89 Up (culver city)
    Mon 8/18 - 0.15 Down, 1.24 Up (LAX)
    Tue 8/19 - 0.18 Down, 6.75 Up (culver city)
    Tue 8/19 - 0.32 Down, 7.25 Up (LAX)
    Wed 8/20 - 1.2 Down, 8.76 Up (culver city)
    Wed 8/20 - 0.54 Down, 4.87 Up (LAX)
    Thu 8/21 - 0.37 Down, 7.27 Up (culver city)
    I'm so glad I found this thread because customer service immediately thinks its my phone.  They told me to clear my browser history, what the hell??  Where can I go to get a serious answer?
    I have an iPhone5 running iOS 6.1.4.  My wife is on an iPhone5s running iOS 7.1.2 and she is experiencing the same issues.

  • The great wall of Santa Monica (awful LTE speeds)

    LTE speeds in Santa Monica (90404) are awful:  .1mbps for the last several weeks.   When I drive in I often stream Pandora in my car and it works great... as soon as I get near Santa Monica it's useless.  It wasn't like this month ago?  Did the market get saturated?  Are towers broken?

    So glad to hear its not just me. I got fed up and called last weekend. Nobody knew anything to be helpful unfortunately. I went to the Apple store- same deal. Scheduled an appointment at the verizon store. the only therapy was to replace the sim card. However this hasn't had any effect. Now what? make them aware of something they should be able to monitor? It seems like that someone would know something and and executive decision has been made to not fix it...yet. Surprising that an issue could go on for 3-4 weeks and everyone I spoke with was clueless.

  • Verizon Jetpack 4G LTE Mobile Hotspot 890L. Is there a problem with Windows 7?????

    I have Verizon Jetpack 4G LTE Mobile Hotspot 890L. Have had it for almost 2 years. I was on the internet with my Dell desktop and all of a sudden got a message "not connected to Internet". Spent an hour with Verizon and the Jetpack works fine on my NOOK and another tablet and they said to call Dell. After an hour with them they said Windows 7 is not compatible with a HotSpot and they do not support it.  I had a friend check out my computer (as Dell wanted over $200) and found nothing wrong and it connected fine to his wifi, with no problem.  So HELP what is wrong with my Verizon Hotspot??

    I don't see that anything is wrong with your Hotspot from the description you posted here.
    First of all the network status indicator built by Win7 is not 100% reliable to begin with.  MS has a simple algorithm that it uses to check internet resources.  When those resources do not respond the status indicator will bounce back and update the user accordingly.  You should always perform your own internet check by manually navigating to Google.com or another public website rather than depend on what Win7 is telling you.
    Second of all you know your Jetpack was working because your other personal devices were working.  This makes me think there was some kind of a temporary glitch that would normally be resolved by rebooting either the Jetpack or your PC.
    Finally, Dell does not support VZW devices.  When they say the hotspot is not supported they mean Dell does not support VZW products.  You may have misinterpreted what was said.  Dell is only going to support the Dell PC hardware and very basic Win7 problems such as walking you though the connection process.  When something is wrong with the network connection they will always tell you that it is not supported as they have no control over 3rd party vendors.  Win7 supports the Jetpack just fine, the Jetpack is a WiFi hotspot just like any other from Win7s perspective.
    If you are having more troubles in the future then I suggest starting with a simple reboot of your devices.  Post back to us here and let us know if that is the case or not.

  • IOS7 wifi and LTE speed very slow.

    iOS7 wifi and LTE speed very slow compared to iOS6.  This was proven with Safari and using speed test app.

    I have exactly the same problem symptom ever since installing iOS7. Toggling the FaceTime or the LTE settings alleviated the problem until I installed the latest version on IOS (7.0.4- 11B554a). Now the bug is permanent, a Network Reset will not work anymore, a System Reset will work only for the first execution of Speedtest.
    Looks like the network software is throttling LTE speed to the minimum (.50 Mbps) up/download speed no matter what. Now unlimited Data means nothing, maybe AT&T wants me to go to Verizon or Tmobile.
    I reported this problem to AT&T Sept 26 when I first installed IOS7, they told me there was no problem really that I needed to wait for the LTE network congestion to go away...? Since I found a circumvention by toggling LTE I did not pursued the problem...
    After reporting the problem again this morning, they sent me to the AT&T store to change the SIM card.... I will try this and report back if it fixes the problem... Although I doubt it will fix anything but burn and extra hour of my day. The AT&T rep said that if the new SIM card doesn't fix the problem I need to go to Apple for them to give me a new Iphone....???? I guess there are many iPhones gone bad after installing IOS7 (sarcasm).
    If you have this same problem, please post here so that I am able to get back to AT&T with some leverage to get them to remove the choking of LTE. Basically, if everyone accepts the new low speeds, then, unlimited data is no longer a problem for this phone company.

  • Getting slow LTE speeds on 5s

    I will notice I'm getting really slow LTE speeds when streaming music on my iphone 5s because rdio, pandora, itunes radio and sirius xm will pause for long periods of time. The short remedy to this is me having to turn on/off airplane mode and it will work as normal for about 10-15 minutes before going really slow again.
    Does anyone think this is the LTE on my phone having the issue? I have Verizon with unlimited data.

    Hello there dmaynard83,
    It sounds like your LTE speed is lower than expected, but seems ok for a bit if you toggle Airplane mode on then off. I would use the troubleshooting from the following article to help resolve issues with the cellular data network:
    iPhone: Troubleshooting a cellular data connection
    http://support.apple.com/kb/TS3780
    Restart your iPhone.
    Make sure that your software is up to date:
    Check for a Carrier Settings Update: Tap Settings > General > About.
    Check for an iOS Software Update: Tap Settings > General > Software Update.
    Note: Some updates may require a Wi-Fi connection.
    Remove the SIM Card and reinsert it. Allow the iPhone to acquire the network again.
    If your SIM card has SIM PIN enabled, try turning it off: Tap Settings > Phone > SIM PIN.
    Try another location. If a different location works, but the original location still doesn't, contact your carrier to report the issue.
    Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
    Restore the iPhone as new.
    Contact your carrier to:
    Verify that the iPhone is properly set up on the account with the appropriate, current data plan.
    Verify that there are no account-related blocks.
    Find out if there are specific error messages in the carrier logs that could help determine why the issue is occurring.
    If none of the above steps resolves the issue, contact your carrier, make an appointment at an Apple Retail Store, or contact AppleCare to troubleshoot further.
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • Slow LTE speeds after update to ios 8.1

    I have a iphone 5s on T-Mobile with unlimites LTE and I updated from 8.0.2 to 8.1 and now i have HORRIBLE! Lte speeds. And its every where i go i tried reseting the network settings i even reset the phone like new and nothing. I tried to downgrade back to ios 8.0.2 but apple closed the signing window so now im stuck on this ****** ios version. Who knows hiw long till another update if anyone knows how to downgrade or a way around this email me [email protected]

    You need to be patient. There is no need to post again within minutes of the first post. Try force closing the App Store app and then reset the iPad.
    In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
    Next, reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • Verizon Prepaid getting LTE?

    Verizon Prepaid is Finally Getting 4G LTE, Likely on July 17 | Droid Life
    According to the above link, you could get 4GB of LTE for $65 a month, if current Allset pricing plans remain the same.
    If the above story is true from the folks at Droid Life...I only hope it the in house Allset in house plans. I would not want PagePlus, Net10, Straight Talk, Tracfone on LTE.
    The 3G network is so slow around where I live and if all MVNO's are allowed onto LTE, then LTE will become like that in Philadelphia...totally unusable. I am on a contract for a reason. To get away from the ones who use MVNO's and for LTE.
    If the case is going to be that for $65 a month, I get unlimited calling/text, and 4GB of data which would double my current allotment..then I might as well drop my contract and jump onto prepaid. Going to wait until July 17 when it comes out to see what all this is about.

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    Something like this?
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