Verizon's honesty and customer service has really sucked the last six months. Can anyone share information with me on transferring my service to Sprint?

Please share information on moving to Sprint or any other service that does not treat their customer like crap.

We really don't want to see you leave, john528.
What has happened? Please look for a private message from me.
TamaraH_VZW
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My Service has degraded over the last 2 month now I am only on 3G Zip 28734

I have sever using my MiFi, Have been working fine on 4G until 2 months ago, has been degraded to the point I have shifted to 3G to work. I have had many trouble calls with Verizon and no one can answer why, I am in a marginal area but like I said I have been working at 4G for over a years, now it is so bad I had to shift to EDVO 3G. The help desk has no answers, one tech said it could be a Governmental reg in place to throttle the internet in my area. I do not have any other option since DSL is to slow and I use a VPN so Sat Internet is not an option. Any body has any ideas?

Sorry to hear you are experiencing issues at that location, NickWorkingInWNC. Are the speed issues occurring primarily at home only, or is this experienced everywhere in 28734?
NicandroN_VZW
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My appletv wont turn on (the light) and I only purchased it in the last six months. what's the go??

the light was coming on this morning and now it's not, is this just a 'resetting' issue or a common problem? I just can't believe it's not very old and this is happening.

So you have no signal on the TV?
Could be something simple like a fuse in the power lead. If you have another similar one try that.
Device failure after such a short usage is not common but not impossible and some will - if only 6 months old it will be under warranty (and the remote).
If you have a micro USB lead then you could hook it up to a computer running iTunes as described here to see if the software is corrupted and it will restore:
http://support.apple.com/kb/HT4367

I deleted text messages over the last six months, and I want to get them back. I didn't have my I-Phone 4S backed up. Can I still retrieve those texts?? I read somewhere that texts are never really deleted for good.

I have a I-Phone 4S and I deleted text messages over the last 6 months. I didn't have my phone backed up with I-Tunes or anything. Is there a way to retrieve all of those deleted text messages?? I read somewhere a while back, that texts are never really deleted permanently. Can't find information on that. Can anyone help please?

dskillen1987 wrote:
I have a I-Phone 4S and I deleted text messages over the last 6 months. I didn't have my phone backed up with I-Tunes or anything. Is there a way to retrieve all of those deleted text messages?? I read somewhere a while back, that texts are never really deleted permanently. Can't find information on that. Can anyone help please?
Where would you expect to retrieve those deleted message if you didn't backup your phone?

Macpro 17inch just shut down while using. Tried removing battery and SMC to no avail. Have had this problem before over the last six months but would always restore. Now you just click on the power button front light stays on for 2 sec

Hi, My 17 inch Mac pro laptop just shut down and I can't get it to turn on again. This has happen multiple times over the last six months. Looked through the forum and tried removing the battery and resetting the SMC control to no avail. I was having issues also with the screen a month ago but that resolved by itself. When I took it into the genius bar for screen problems I was told I'd probably need a new CPU board because the vram may be going bad and they just don't fix that
problem. Have held off because of a potential $500 repair and awaiting ivy bridge technology. Does anyone in the community know how I can restart my portable. Right now you turn on the machine and the front light stays on for 2 sec and you hear the machine click off?

I think you may have already been told what the problem is. However look at this and maybe it will help:
http://support.apple.com/kb/TA25686?viewlocale=en_US
http://support.apple.com/kb/TS1365?viewlocale=en_US
http://support.apple.com/kb/TS1367
http://support.apple.com/kb/TS1587
Probably another genius bar appointment is the best way to exactly define the problem.
Good luck.
Ciao.

HT1369 hey, when I connect either my ipod or ipad to itunes I get the promt ' i tunes was unable to load data class information from sync services. Reconnect or try again later'. Can anyone help me with syncing my devices?? Thanks in advance

Hey, when I connect either my ipod or ipad to itunes I get the prompt 'itunes was unable to load data class information from sync services. Reconnect or try again later. Can anyone help me with syncing my devices?? Thanks in advance

I am having the same issue, anyone else ?

I need to reinstall my operating system for 10.5 after seeing a file folder and question mark flashing on my start up screen. Can anyone help me with this?

I need to reinstall my operating system for 10.5 after seeing a file folder and question mark flashing on my start up screen. Can anyone help me with this?

Hello,
That means it can find the Hard Drive, or can't find the things needed for booting.
See if DU even sees it.
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

My itunes won't update. It's looking for 10.6.0.40. Last time it tried to update, I downloaded the msi to my desktop and I deleted it within the last six months. Now I can't uninstall or update.

The last time my iTunes couldn't update. I used support from Itunes and downloaded it my desktop. My mistake. Because without thinking, I deleted it within the last six months from my desktop, without thinking I'd need it later. For the past month I've needed to update my Itunes and it can't find the msi. Now, my Ipad, my kids' ipod touches and my iphone can't update. Especially the ipod touches, iphone and work ipad have already updated to the OS6. And, now they won't work with this outdated iTunes. Help.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I have updated my phone to iOS 8.2 and i m new to using iPhone. Whenever i am trying to open my iTunes store, its only showing me the option to open the iTunesU store. Can anyone help me with that?

I have updated my phone to iOS 8.2 and i m new to using iPhone. Whenever i am trying to open my iTunes store, its only showing me the option to open the iTunesU store. Can anyone help me with that?

Unfortunately Pakistan is one of those countries where media isn't available from iTunes - when that might change we won't know (we are fellow users on here) until if/when Apple announce something.
Are there other music purchase download sites available there ? Or you can copy your CDs via your computer's iTunes and sync them to your phone

HT201328 My nephew give me the iphone and i'm not sure about the carrier. how i can get this information using the imei number?

My nephew give me the iphone and i'm not sure about the carrier. how i can get this information using the imei number?

If you have the iPhone in front of you, here's how you can learn the carrier:
Go to Settings > General > About and look at the "Network" row near the top. There's your carrier's name!

HT200189 I don't have or need OS X Server, and I am unable to install the VPN fix. Can anyone advise?

I don't have or need OS X Server, and I am unable to install the VPN fix. Can anyone advise?
Thanks

The VPN update is for OS X Server ONLY. Since you don't have OS X Server installed and you don't need it, then that's why you can't install the VPN update.

When I turn on my iPod Touch 5th generation, half of the screen has vertical white lines and it is irresponsive to the touch... is there anyway this can be fixed because this is my third time in the last 4 months I have had problems with Apple.

The screen looks completely normal besides the vertical white lines on the right hand side of the screen, as the "slide to unlock" is lighting up and the time and date are changing, but the screen is unresponsive. After several problems with Apple in the last few months (and two defective iPods including this one and one iPhone), I really don't want to go through the whole process of bringing it in or getting a new one entirely. It would greatly help if someone knows a solution, even if that would require completely resetting the iPod to factory settings, as I have had is synced to iTunes before. It would be greatly appreciated if someone could help. Thanks.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Seems like a bad digitizer or connection or logic board.
Apple Retail Store - Genius Bar

I was updating my 3GS on iTunes and my phone has froze, showing the apple symbol, what can I do?

I was updating my 3GS on iTunes and my phone has frozen, showing the apple symbol only, what can I do about this?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

What constitutes data usage? My data usage is over twice what it has been for the last several months.

What constitutes data usage? The data usage is over twice what it Has been the last 6 months.
thank you for the assistance.

Downloading apps, listening to music(streaming) using social media apps, and multiplayer/online games. Email sending and receiving.
Icloud backups and there's a lot more. Imessages uses data and not SMS unless data connection is down.

HT2731 If you are setting up a new apple ID for a new device and another device has one on the computer already how do u share?

If there is a device already with an apple ID that is different from the new device shared on the same computer, how do u manage both, or rather set up two itunes accounts?

Thank you Lawrence, I know how it all works.
I'm pretty sure if I need to use Find My Phone I can log in from any device into that stupid cloud as long as I have activated it on the phone first. Sometimes I do use that method when traveling but not for daily use.
We can share our iTunes products easily between the phones on both the computers.
I don't trust the cloud. You may feel free to do so but I won't and I won't buy a basic phone because of my mistrust. Although the stupid cloud claims your data is secure or encrypted etc, it's a database. Period. One giant database and SOMEONE has to have access to the information UNENCRYPTED to manage, restore etc. There ARE master users or whatever you want to call them and I'm sorry, I just don't trust. I also have a stalker and because of that I am extra cautious. Don't worry, he's already facing two felony charges and trying to worm out of a jail sentence.
My cell phone and internet provider promised me security and my email addresses have been sold to the highest paying spammer and I get HUNDREDS of spam emails daily. For the first two years I was spam free. Didn't even see that crap in my junk folder but the last 5 years it's increasing daily. Now how does that happen? Unscrupulous employees is my guess. Especially since I do not use my regular email address for things I know will generate spam. I'm very cautious of my privacy online. Very.
Thank you for believing iCloud is safe but you did hear about all those celebrities whose photos were hacked and stolen from iCloud, didn't you? THIS is (one of many reasons) why the cloud can't be trusted.

Verizon's honesty and customer service has really sucked the last six months. Can anyone share information with me on transferring my service to Sprint?

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