Verizon should be giving me a network extender if I cannot use their phone here in my home even though they say I "should" have coverage. Verizon acknowledges that it is a problem of theirs...but I'm expected to pay my bill and can't use my phone?

I want VERIZON to send us a NETWORK extender at their cost because I pay my bill and am NOT receiving phone service from VERIZON as promised. I am stranded without the use of my cell phone in my home. My contract says that VERIZON will provide me service and I must pay...I DO pay. Why would VERIZON do this to a almost 7 year responsible customer? Our whole family uses VERIZON (seperately) and this is horrible customer service. VERIZON knows that many of the basic phones do not work as promised. I want a working phone. All VERIZON keeps saying is that my upgrade isn't until August? I don't want an upgrade, I want a phone that works. I am contacting the Attorney General's office to see what can be done. I have missed emergency phone calls and now will be in a snowstorm without a reliable phone.

First of all, Verizon does not guarantee service, even in areas where the map says there is full coverage.
Service provided vial radio waves can be affected by multiple things, such as foliage, buildings AND asmospheric conditions such as snowstorms.
Maybe you should have purchased the NE before the snowstorm, but then if your power went out, you would be out of luck. Of course, your power company says they will provide you power, but then again, sometimes there are outages.
If phone service is so important, there is NOTHING as reliable as a land line!!!

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HT5569 cannot connect to wi-fi network with my 2nd gen itouch even after following most troubleshooting solutions; have 3 other devices that connect with no problem (using wndr3700v3 dual router)

cannot connect to home wi-fi connection with my 2nd gen itouch even after following most troubleshooting solutions. i have 2 5-gen itouch ipods and a kindle fire hd 8.9 that can connecto to my wi-fi network and even download from my e-mail accounts with no problem. it had no problem connecting with my old a/b/g netgear router nor the first time i installed my new netgear wndr3700v3 router. since then, no connection. don't know what happened.
help

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Could it be this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar

I am trying to switch laptops with my mom, and successfully wiped mine and restored it, but now her password won't allow her into my computer, even though it says it's her account. Is there any way to bypass the password screen?

I am trying to switch laptops with my mom, and successfully wiped mine and restored it, but now the password that she used on her computer isn't working on this computer. Is there any logical reason why the two passwords would be different, if I restored her information from a Time Machine backup? Aditionally, Is there a way to bypass the password page on startup to make a password that my mom knows?

If Disk Warrior does not work you can try the following steps (but they may not work if the disk has a hardware error).
Get the disk (DVD or CD) that came with the system (since you have it listed as 10.6.8). If it is 10.7 or 10.8 use the Recovery partition to boot from or the USB installer if you have that option.
Insert the disk then power down
HOLDING the C key, power up to boot from the disc.
Get to Disk Utility
If Disk Utility will now show your hard drive, use DU to REPAIR the disk.
When it completes the Repair process successfully as indicated in DU, do a shut down. If Repair is not successful then an different course of action is indicated below.
Then HOLDING THE APPLE (or Command key depending on your keyboard) KEY AND THE OPTION KEY AND THE LETTER P AND R KEYS, continue hiolding them until you hear the chime tone for the THIRD time then release all four keys.
If REPAIR is not successful, use the Install disc as a boot and REINSTALL THE OS X OPERATING SYSTEM DO NOT ERASE THE DISK OR VOLUME FIRST. REPEAT DO NOT erase the disk or volume before trying to reinstall the OS X operating system. After re-installing the OS do a software update. Note that ERASING the disk is NOT required to do an OS re-install. This allows your existing data and application files to remain.
If that fails then you are down to the "bitter end" of erasing the volume and reinstalling the OS and then all the other software.
If erasing the Volume fails then your last hope is to completely erase the entire hard drive, repartion the disk and try a re-install.
If that fasils then you may have a defective hard disk.

HT3669 CanoScan Lide 30. Can't get it to work on 10.4 even though it says it does, have the install CD, works on laptop with Windows 7, works on 10.4 with VueScan trial, but I don't want to pay $40/yr to scan 3x a yr. Managed to get their Toolbox to wor

I've managed to get my Canon CanoScan Lide30 's toolbox downloaded but it still won't work because it says it can't find the plug-in for it, but when I go that way in the applications and click on that, it doesn't change anything. Scanner works fine on Windows 7. Works with VueScan. Paid $10 for used scanner to scan 3x/yr, don't want to pay $40/yr for VueScan.
I bought it to work on Mac 10.4; install CD and website says go, but reality says NO
Can anybody help?

Hi edward,
https://discussions.apple.com/message/18846638#18846638
What is your Warranty and Return Policy?
You get to use VueScan for as long as you want before you buy it, so we recommend you test it before you buy it to make sure it meets your needs.
All sales are final and there are no refunds.
Isn't this a bit harsh? Naah I actually prefer to solve problems, and if I offer refunds, people give up too easily. If I can't solve your problem after you send a few Problem Reports (see above), I'm happy to give a refund.
http://www.hamrick.com/sup.html#q

I am having a problem with the FireFox browser. I have attached two files that best describe the problem. I have labeled them A & B. A is the way it should lo

I am having a problem with the FireFox browser. I have attached two files that best describe the problem. I have labeled them A & B. A is the way it should look and B is what happens after I have I opened several tabs. I can get it back to normal if I click on VIEW than click on customize. When the customize window appears FireFox returns to its normal state. I than click on the done box and go back to what I have been doing. I tried resetting FireFox back to default settings, but that did not correct the problem.
This began happening about a month ago. Is there a way I can fix this problem? Thanks for your help.I don't know how to attach my 2 attachments that shows the problem I am having.
[email address removed to protect your privacy and security]
<! [email protected] -->

I found the images here: https://support.mozilla.org/en-US/questions/977542#answer-501598

I am trying to do a full Time Machine Backup to a new external disk. The backup starts, and it says "Time remaining about 4 days." That seems like a very long time, but the real problem is that the computer "logs off" after a few hours, and the b.u. stops

I am trying to do a full Time Machine Backup to a new external disk. The backup starts, and it says "Time remaining about 4 days." That seems like a very long time, but the real problem is that the computer "logs off" after a few hours, and the backup stops. The system preferences are set to "Never" for Computer sleep and Display sleep. The computer does not ordinarily log off automatically, but it has done this twice since I started the Time Machine backup.

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the word "Starting" (without the quotes) in the String Matching text field. You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard." Note the timestamp of the last such message. Clear the text field and scroll back in the log to that time. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.
If all you see are messages that contain the word "Starting," you didn't clear the search box.
If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Some personal information, such as the names of your files, may be included — anonymize before posting.

I downloaded adobe digital editions but I cannot authorised my computer, they say I should connect to internet first but I am connected????

please help me thank you!!!
I downloaded adobe digital editions but I cannot authorised my computer, they say I should connect to internet first but I am connected????

Thank you for your help, it is now fix.
Envoyé de mon iPad
Le 2014-11-15 à 15:45, kglad <[email protected]> a écrit :
I downloaded adobe digital editions but I cannot authorised my computer, they say I should connect to internet first but I am connected????
created by kglad in Downloading, Installing, Setting Up - View the full discussion
attaching a screenshot of the exact error message would help, if the link below does not.
Sign in, activation, or connection errors | CS5.5 and later
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6932977#6932977 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/6932977#6932977
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Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
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My ipad is flat and when I plug it in to charge it just repeatedly turns on and then turns off but isn't charging. I tried to plug into itunes but it just goes through the same ritual and can't maintain connection to itunes. What should I do ?

My ipad is flat and when I plug it in to charge it just repeatedly turns on and then turns off but isn't charging. I tried to plug into itunes but it just goes through the same ritual and can't maintain connection to itunes. What should I do ?

1. Reset iPad
2. Try another wall socket
3. Try another cable (make sure it's an original Apple cable)
4. Try another charger (make sure it's an original Apple charger)
5. Clean Lightning port with compress air or new paint brush

I have a new email and am trying to change it in icloud. but it has locked me out and won't send my email a reset password link for some reason. even though it says its sent, it doesnt come to the email address

i have a new email so have a new apple ID now and am trying to change it in icloud. but it has locked me out and won't send my email a reset password link for some reason. even though it says its sent, it doesnt come to the email address. help!

Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
You will need to show patience with the procedure and be prepared to demonstrate without question that the account belongs to you. Don’t expect access to be restored immediately and if you aren’t the owner of the Apple ID registered to the device the account won’t be reset.
This is answer is provided from my own database of boilerplate responses and the content was last reviewed and/or tested on: 2014/12/18

TS1424 I downloaded a song that I purchased from the ITunes store, but the song does not play properly. How can I re-download the same song without having to purchase it a second time?

I downloaded a song that I purchased from the ITunes store, but the song does not play properly. How can I re-download the same song without having to purchase it a second time?

I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

I had to set up a new email ID, because I no longer had access to my old email address and Adobe was forcing me to change password, but I could not access the verification email. Now I cannot read my books under my new ID, even though I got Adobe support

I had to set up a new email ID, because I no longer had access to my old email address and Adobe was forcing me to change password, but I could not access the verification email. Now I cannot read my books under my new ID, even though I got Adobe support to set up my new ID.

If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

I have received an iphone 4 as a present ,but it is locked by orange france ! how can i use it in armenia

I have received an iphone 4 as a present ,but it is locked by orange france ! how can i use it in Armenia

You can't unless Orange France authorizes the phone's official unlocking.
Send it back & have whoever sent it to you get it officially unlocked, then send it back to you. Orange will not authorize the phone's unlocking unless you are a customer that used this phone on their network, in France. Obviously not you.

It says that "there was a problem connecting to the server". What's wrong with this, and how can I deal with this problem?

I just got my new iPad Mini2, and when I choose "sign in with your apple ID", it says that "there was a problem connecting to the server". What's wrong with this, and how can I deal with this problem?

1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings

I have just updated my iphone 3gs to the latest operating system but cannot now update my emails even though it tells me I have new emails in my btinternet account. I have tried re-installing the email account onto my iphone but to no avail.

I am having a problem with my email account not updating on my iphone even though it tell me I have email in my btinternet account. Has anybody experienced this and have any possible solutions?
1954paul

After some troubleshooting, I decided to order a new battery. I replaced the battery and was then able to get it to restore, however--after I restore it and it comes time to restart the phone, it gets stuck and doesn't turn on.
Sorry, your repair ruined the iPhone.
She does not have apple care and even though she loved this device, she isn't going to buy another iPhone because of all the problems shes had with this one (it's just over a year old).
After you ruined the iPhone with DIY, Apple won't touch it anymore. You should have asked before all these had happened.
I'm an android user myself and I love rooting/flashing new ROMS, so if jailbreaking her phone or doing some kind of super-restore with 3rd party programs might help, I'm all for it-
Yeah, all Android user can think of is Jailbreaking, read this: http://support.apple.com/kb/HT3743

Trying to log into firefox but keep getting firefox is in offline mode and can't browse the web, I've unchecked the work offline in the file menu but still get error message...

trying to log into firefox but keep getting firefox is in offline mode and can't browse the web, I've unchecked the work offline in the file menu but still get error message...

The work offline option can be found from Firefox button -> Web developer or from the menubar toolbar -> Work offline (Or at least thats what happens in Windows).
Have you any other reason for being offline; router off, firefox not dialing up or whatever. Or is security software or a firewall blocking firefox, or a network connection, or firefox setting etc set wrongly.
See also
*[[cannot connect after upgrading firefox]]
*[[options window - advanced panel]]
* [[error loading web sites]]

Verizon should be giving me a network extender if I cannot use their phone here in my home even though they say I "should" have coverage. Verizon acknowledges that it is a problem of theirs...but I'm expected to pay my bill and can't use my phone?

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