Verizon Tones

I down loaded a ringback from Verizon Tones.  I am unable to find it on my phone.  It's not under setting, sound, phone ringtone.  Where do I find it so I can set my download as a ring tone?

Thank you Ann154.  I went under MyVerizon, Mange Ringback tones and it wants me to purchase ringtones.  I already bought a ringtone last night through the Verizon Tone app on my phone.  I do not want to buy & be charge for it again.  Where under MyVerizon online will I find my already downloaded & paid for ringback tone from my phone down?

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    I have done an online chat with a Verizon tech named Thornton who told me he would push this issue to the engineers. My phone's software is all up to date and until recently I've been able to download ringtones from the verizon tones app or off the verizon.com website.   Not sure why all of a sudden I'm seeing this.  
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    I got the phone new this morning, updated Verizon Tones right away and tried to open it, error code 1001.  It just keeps trying to loop through and brings me back the error code every time.  I have tried to troubleshoot the problem myself, no luck, it is doing it in Safe Mode and whether I update Verizon Tones or not.

        Oh my! Let's take a closer look into the issue with you. Do you have a data connection? When you have the opportunity, please Clear Data / Cache via Settings > Application > Manage Applications > All
    YosefT_VZW
    Follow us on Twitter @VZWSupport

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    Did you ever think of AMAZON.?..
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  • I just downloaded a ringtone and cannot find it.

    I just downloaded a ringtone and cannot find it. Error code says to go to "Music Inbox to Download". So where in the heck is that?

    I just spent forever with this problem with verizon.  did you try downloading from Verizon Tones? If you did and didn't get it resolved try this...
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  • Ringtone purchased, no where to be found

    I know this is an ongoing problem, however I have read through others problems on this for almost and hour and tried every suggested fix.
    I purchase a ringtone on Verizon Tones, today - was told it couldn't download because not enough storage (or something, do not have the exact wording).
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    Do not want to buy it again to just go through the same stuff.
    It is not in downloads, music, etc. under files
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    I love my ringtones too susan17! I want to make sure you phone will be able to get those awesome tunes. How much memory http://vz.to/1EgpmyQ do you have left on the phone? Here are the instructions http://www.verizonwireless.com/support/knowledge-base-77829/  on how to clear some memory on your phone. Let's wipe the http://vz.to/1GSvUEr  partition on your phone too and try to re-download the tone.
    AmberF_VZW
    Follow us on Twitter @VZWSupport
    If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • I love Christmas music, but ...

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    I have not personally ever purchased/used a ringback tone. You may want to look at the following sites about information.
    Ringback Tones | Verizon Wireless
    Verizon Tones: Ringtones and Ringback Tones FAQs | Verizon Wireless

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    I downloaded them from Verizon Tones. I've used Zedge in the past so I may install that again. I did eventually find my missing ringtones last night by accident!

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    Before you even read all of it, please tell me if I'm barking up the wrong tree, and where I need to go to get an answer to this.
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  • Ringtone nowhere to be found

    I bought two ringtones today, the first one downloaded fine and is working. The second showed the file as downloaded but doesn't show up in my list of ringtones. So I went and bought it from Verizon Tones again. Same thing. So I tried a third time and it says to look in my music inbox, which I can't find anywhere. So, Verizon, was I double charged for a ringtone that I can't even access?

        Hello trigojon. Sorry to hear of this issue with the missing ringtone. With regards to the suggestion, did you try to access your default music player, run a scan of all audio files, and see if it appears on the listing of available music tracks?
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    We can help review the charges if you are billed for twice for the same ringtone. Just let us know if it does appear twice.
    NicandroN_VZW
    Follow us on twitter @VZWSupport

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