Verizon web site error

With the new Verizon web site, when I try to view TV listings, I get an error:
We are unable to process your request.
Please try again later.
So I'm unable to view the TV listings on-line. Could it be that there is not enough server capacity on the Verizon end?

Anthony, I tried to private message you several times, but I kept getting an error message stating that my message had invalid HTML that was being removed, and to resend.  It did not actually have any HTML, and hitting the resend button just led to the same message.
Also, since my last post, I downloaded the OBS software onto my computer.  This gave me access to OBS from that computer.  However, even after doing this, I cannot use the old method of directly getting to the OBS web site from My Verizon.  The link from "Launch" does not work either on the computer with the OBS software or on any other computer.  Rather, the link goes only to the Verizon page saying that my OBS service has not been activated (which it surely has been) and asking to download the OBS software.
If this is happening to everyone and not just to me, this means that material stored on OBS is only available from a computer that has the OBS software downloaded on it.  That is certainly not supposed to be the case, and it would make OBS much less useful.
Again, the OBS technical people said that this was a problem that they knew about, but it was entirely a problem with the Verizon web site that they could not do anything about.

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