Verizon web site never works right

why does this web site always have issues! Loads to slow or not at all trying to upgrade phone and cant. I can not do it at my local store because we signed up online the first time. But then the site wont work ben trying for the past 5 days. But it always has problems loading to slow and locking up . You need to upgrade the site.

I've already cleared all of that. For me, it was working fine a few days ago, and now today at least, its not. I've tried three browsers (all of which did indeed work at one time or another). I'm sure something is just screwy on their back end, nonetheless I attached a screen shot, with arrows pointing to (at least some) of the items I can't click on - I can click on the "change plan" "account analysis" and "change minutes" buttons, but the other "add/change features" as well as the sections for "included features" which say "view all" and/or have the +'s next to them, do not work at all.

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Familybase usage reporting on Verizon web site has stopped working

I've been a Verizon customer since 1993, and as I work in the technology field consider myself adept at using electronic devices and services.
I set up and have been using family locator and familybase for about a month. I set up time and data usage windows, trusted and blocked telephone numbers, and everything worked well. The family base web site showed me usage by time period, top apps and time used. Everything was working fine till last Sunday afternoon when the Verizon web site started giving me a message that the service was unavailable.
I tried logging in from a Mac with safari, a pc with IE and with chrome, my iPhone and from an android tablet with the same result- the service is unavailable, try back later. I satisfied myself it was not the device or browser I was using to access the web page as the error was platform independent.
i next restarted the child device after confirming the companion app was installed and "self identifying" that it was installed and running. No change. I then reinstalled the companion app from the Google play store, and it again appeared to be installed correctly. The services associated with familybase appeared to be running on the android device. Still, no service available on the vzw web site.
I'm at my wits end. I've done everyone I've found in these forums to troubleshoot this, and the service continues to be unavailable. I know we're only talking 4.99 a month but it's starting to be annoying that something has stopped for no apparent reason and now won't work.

aNHguy, I want to make sure that you are able to use FamilyBase. I appreciate all the steps you have taken to troubleshoot this. When you are on your My Verizon account, do features still show FamilyBase under your current features? You mentioned that you have been using the service for a month so I want to ensure that after the one month free trial expired that the feature remained on your account.
AndreaS_VZW
Follow us on Twitter @VZWSupport

Need a topic for Verizon Web Site + Issues with Web site (please forward)

Suggestion 1: Add a topic/forum section for Verizon Web site: If I've missed it, please let me know, but I searched the forums and could not find results for "web site," except irrelevant references. Since I could not find one, here is. . .
Suggestion 2: Fix these Web site problems (can someone in Verizon forward these to your Web team? All attempts failed)
On Contact us page, Customer Service link leads to a 404, not found error
Fix faulty 'next page' link in Droid Reviews: When going from page 2 to page 3 of reviews using the 'next' link at the bottom, the reviews change from Droid Reviews to HTC Imagio reviews. Droid still shows at the top, but the content consistently shows that people are reviewing Imagios.
User names like IluvImagio and imagiouser
Features of Imagio are referenced
Bar at top shows 2000+ reviews and image of Droid; info for review section of page shows 300+ reviews
http://www.verizonwireless.com/b2c/productReview?action=showAllReviews&phoneId=5069&item=phoneFirst&...
Suggestion 3: Fix faulty link for forum registration: When trying to register for the forum, I clicked on 'Register.' I got an error that my password and username were incorrect. I thought I'd misclicked, but I could reproduce this.
Cheers.

Hello Artemis51,
My apologies for the late reply on this one. Great feedback! I'll definitely add this to the list of registration issues that we're working on.
Thank you so much for taking the time post these issues in such detail.
Regards,
Kathleen
Verizon Telecom
Online Center of Excellence
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Verizon web site error

With the new Verizon web site, when I try to view TV listings, I get an error:
We are unable to process your request.
Please try again later.
So I'm unable to view the TV listings on-line. Could it be that there is not enough server capacity on the Verizon end?

Anthony, I tried to private message you several times, but I kept getting an error message stating that my message had invalid HTML that was being removed, and to resend. It did not actually have any HTML, and hitting the resend button just led to the same message.
Also, since my last post, I downloaded the OBS software onto my computer. This gave me access to OBS from that computer. However, even after doing this, I cannot use the old method of directly getting to the OBS web site from My Verizon. The link from "Launch" does not work either on the computer with the OBS software or on any other computer. Rather, the link goes only to the Verizon page saying that my OBS service has not been activated (which it surely has been) and asking to download the OBS software.
If this is happening to everyone and not just to me, this means that material stored on OBS is only available from a computer that has the OBS software downloaded on it. That is certainly not supposed to be the case, and it would make OBS much less useful.
Again, the OBS technical people said that this was a problem that they knew about, but it was entirely a problem with the Verizon web site that they could not do anything about.

Verizon Web site FIOS Optimizer not available

I have four computers, all with Windows7 Ultimate (64 bit) operating systems installed. The Verizon web site to optimize the FIOS connection for Internet Explorer 8 is not there and I can not optimize my FIOS settings on any of the computers. Can someone help with this issue?

Bill0573 wrote:
I have four computers, all with Windows7 Ultimate (64 bit) operating systems installed. The Verizon web site to optimize the FIOS connection for Internet Explorer 8 is not there and I can not optimize my FIOS settings on any of the computers. Can someone help with this issue?
Optimizer doesn't work with Win7 unless they fixed it in the last month

How do I view incoming call telephone numbers from Verizon web site?

I am trying to view incoming call numbers from the Verizon web site on my account. I can do this on my past staements but need to see the incoming call numbers between the last statement and current (today)? Can anyone help me?

If you are the Account Owner and logged in as such ... once you're logged into your on-line My Verizon account, scroll down a bit to My Usage, then click the blue View Usage Details. Under Minutes, click the blue Breakdown of Recent Activity. Next to Current Call Log for Line, use the drop-down to choose the line you want to view, then highlight that line and you should see the call log.

Some web sites not working in FF but they are OK in Safari.

A couple of times lately I have had web sites not work correctly with Firefox. I need to switch to Safari to complete the tasks I needed to do. My FF is running on Mountain Lion and is up to date.
Thanks,
MJT

Hello michaeljt, the sites you have problem, is it with a lot of flash content ?
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Please reload the webpage while bypassing the cache using '''one''' of the following steps:
*Hold down the ''Shift'' key and click the ''Reload'' button with the left mouse key.
OR
*Press ''Ctrl'' + ''F5'' or ''Ctrl'' + ''Shift'' + ''R'' (Windows and Linux)
*Press ''Command'' + ''Shift'' + ''R'' (Mac)
See if this helps solve the issues you had and please report back to us!
thank you

Verizon Web Site NOT Secure?

The Verizon web site security seems wanting. See this test connection report for www.verizon.com: https://www.ssllabs.com/ssltest/analyze.html?d=verizon.com&s=23.56.10.120 Could someone from Verizon explain what is going on here?? Thanks.

I appreciate your reply.
1) I still think SSL 2.0 should be disabled on a servers, meaning no connection allowed with its cryptographically broken key negotiation. I realize up-to-date OSs and browsers 'prefer' a better secure connection; however, Verizon (Akamai) servers still allow its use whie best security practices say to disable it.
If Verizon has concerns about refusing a connection to an SSL-2.0-only browser, I recommend using an intercept page to enlighten the customer to their vulnerability, and perhaps suggesting to them/pointing them to a fix-it page. Letting Verizon servers use an insecure protocol seems irresponsible.
2) Regardless of the foregoing, Verizon owes it to customers to eliminate the BEAST vulnerability, which is being actively exploited on the Internet as we speak.

Flash player download web site not working

After uninstalling flash player, I can't get the web site to reinstall it. I go to the web site click the agree and install now and gos to the next page but nothing pops up like it said it should.
http://get.adobe.com/flashplayer/thankyou/activex/?installer=Flash_Player_10_for_Windows_I nternet_Explorer&i=McAfee_Security_Scan_Plus&d=Google_Toolbar_6.3

Hi eidnolb,
My OS is windows 7 Ultimate. There no Service packs listed Microsoft don't have one for it yet. My brower is Internet explorer 8 version: 8.0.7600.16385. My firewall is not causeing problems and the popup blocker didn't even activate.
Date: Wed, 14 Apr 2010 10:01:33 -0600
Subject: Flash Player flash player download web site not working
Hi newcomer76, Please post back your operating system and if any applicable Service Packs, any and all browsers that you use with the versions.
With that information, I'll be able to give you instructions and the links you need.
Thanks,
eidnolb
>

I apologize for my English. I live in Brazil. In December 2013 I bought an iPhone 5S in the Apple store 5 Ave. When you come to Brazil, I upgraded to iOS 7.1, since then my phone never worked right.

I apologize for my English. I live in Brazil. In December 2013 I bought an iPhone 5S in the Apple store 5 Ave. When you come to Brazil, I upgraded to iOS 7.1, since then my phone never worked right.
How to not live in the U.S. and I can not change my Iphone in Brazil, I wonder how do I exchange it for a new one? I was very frustrated when I saw that it was defective.

Ok, thanks for taking my questions. I'm sorry I wasted the USD 700. As I said earlier, I am very frustrated. I appreciate the courtesy of replying in Portuguese

Can I make a photo web site that works like these forums?

See what happens when you click on a photo link here:
http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-2074557-6494/corvette_3379.jpg
Is is possible to make a web site using Lightroom that has smaller images that you can click on that would expand the image like it works here to show a larger image?
I like the effect here. Even the x mark to close is perfect.
Thanks,
Ken

I'm pretty well versed in Dreamweaver and XHTML, enough to know that there are 'behaviors' that can be enlisted in Dreamweaver to produce various 'effects' with menus. I wasn't sure, as I have never seen, if there is a 'behavior' that can be brought in to Dreamweaver to make images behave like this.
Okay, that I now know it's not going to be something that is a part of Lightroom's capablities, I think I'll jump over to the Dreamweaver site and explore what they have to say on this.
Thanks,
Ken

Setting a custom 404 page for a mysite verizon web site

I have a personal web site at mysite.verizon.net/naesdraw/index.htm.
I have been trying for awhile now to get a custom 404 page set up on it, naesdraw/404.htm
I looked for information on this but nothing I've tried has worked, .htaccess, nothing. The .htaccess(before I removed it from the root) said :
ErrorDocument 404 http://mysite.verizon.net/naesdraw/404.htm
From things I've read, I'm begining to think that it is an issue on the server side of the operation - not me.
Any suggestions on how to solve this? I'm entering the site to be judged soon, and I'd like to have it ready, since this is the last year I can enter it.

it is server side.
if only it were as easy as placing a 404.htm in the root dir lol.
... and by the way, i like turtles

After iOS 8 upgrade, web site stopped working

I upgraded to iOS 8.0 (12A365) on my iphone 4S (Model: MD276LL/A) this evening. The problem is ONLY with Safari on my 4s after I upgraded. It worked fine before I upgraded, since I had tested it for someone else. It works fine with my computer with both Safari and FireFox.
I use a web site that has scrollable (multipage) frames. I cannot scroll in the framed sections of the website. Anyone else with this. www.GolfMission.Com is the site.
If you go to www.GolfMission.com, select "2014 Results & Std." from the left column, then select "2014 Net Averages" from the central framed area, you will get a multipage pdf document. It should normally be scrollable.   It does not show scroll bars and only the first page is visible in iOS 8 Safart.
1) Does anyone else have this problem (several of us do)
2) How to I report it to Apple?
3) Is there a fix for my iPhone, or a recommended a change to the Website?
4) Can I get out of iOS 8 ???? I used to love apple.
Thanks in Advance.

stevejobsfan0123,
Thank You for your attention.
stevejobsfan0123 wrote:
1. Does it happen with all PDFs, or just from this one site?
2. Depends on your answer to the above.
3. It's up to the webmaster to change their website.
4. Downgrading is not supported.
I upgraded to iOS 8.0.2, this am, the problem remains the same as with 8.0.0.
The problem was NOT there before I upgraded to iOS 8.
1. Does it happen with all PDFs, or just from this one site?
     Answer:
     The same .pdf file is multiple page viewable on my iPhone when viewed outside of
          the Website context (http://www.golfwebsite.ws/14493/Documents/2014%20Net%20Average.pdf).
     No, it only happens when the pdf is in the scrollable area of the website, as far as my problem goes. I think it is a "Frame" construct in the web site.
     It happens in MANY places on the web site (where there is a scrollable frame)
     The Scroll Bars and other functionality of the "Frame" do not appear as they should and the first page is just presented as a fixed image.
          Attempts to scroll move the whole page up and down.
     The same PDF works (roughly) when viewed outside of the context of the web page.
3. It's up to the webmaster to change their website.
     It worked fine on my iPhone before the upgrade to iOS 8.0, and it works fine with Safari on my MacBook, and with FireFox on my MacBook.
     This appears either to be a bug, or an upgrade that makes this website, and I'll presume many others obsolete only for iOS 8 Safari, but not for any other browser.
    Over one hundred people use this website daily and they are complaining about it. All are iPhone users, and all started complaining yesterday.
     I'm not trying to be smart, but shouldn't the iOS 8 browser stay consistent with the MacBook Safari, and all the other browsers in this regard.
4. Downgrading is not supported.
     Unfortunately, I'm aware of this.
Can anyone add to this? Thanks in advance.   The website and all are provided for testing in this thread.

Using epson 400 air printer have 4th gen ipad was able to find printer and print now unable to find air printer never worked right away but now all I get is notorious printer says wifi setup ok restarted ipad this and that no air printers found do not g

I am using a 4th gen ipad with an epson Xp400 air printer my ipad was able to find printer but now it cannot. Printer says wifi setup ok. Do not understand why it can't find printer. Never did work right away always have to restart ipad or do wifi setup again on the printer. I am not sure whether os is ..1 or.2 or just 6.0

bump... Anyone have any answers?

Gasbuddy web site not working properly with firefox, but working fine with explorer

I've noticed when I load the web site gasbuddy.com, it is not working properly. It does load, just not performing like it should. When I try using gasbuddy.com on explorer 9, it works fine. I've already tried working in safe mode and that didn't solve the problem with gasbudy.com. Any suggestions as to how to fix the problem? I did do some prior investigating, and I'm very cautious about removing my cookies. It seems when I do that procedure, I lose too much info on certain web sites----weather.com, weatherunderground, etc. Just not sure how to remove cookies to solve a problem with out causing other problems? Thank you.

I'm glad we were able to figure it out. Many sites are designed with stretchy columns that work with either full zoom or text-only zoom, but definitely not all of them.

Verizon web site never works right

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