Verizon Website and Support

I can go to all websites directly with the exception of Verizon. The only way i can get there is through another website. this has been happening for about a week. In addtion, when i try to call verizon i get either disconnected or told that the number cannot be placed as dialed. I have reset my router to no avail. I cannot get to my email; email is money for me!!!!! Anyone know what is going on?

Did you try Malwarebytes,it finds things that others don't,just running antivirus will not always detect spyware,worms,and trojan horses.
http://www.malwarebytes.org/

Similar Messages

Infuriating Adobe Website and Support Services (pricing query)

I have never found a less user friendly site than Adobe's.
All I want to do is find out the exact cost to upgrade from CS5 to CS6 at student price and crossing from PC to Mac. I have spent....about 2 hours trying to (a) find out the price and (b) contact support.
What I have learned is that I will likely never get an answer from them. This is appalling. For the astronomical price they ask for their software, the VERY LEAST they could offer is a half decent support service - instead it directs the queries to sources other than itself than are less than useless. I once somehow found a link to upgrade from cs5 to cs6; but not at student prices, the process was not intuitive (you had to first presumably buy the full version) and i've not been able to find it since anyway.
The website is even worse - every link is trying to force feed Creative Cloud; which is going to be most people's LAST preference I would assume given no one wants to pay monthly fees - I certainly don't. That's IF you can find a link to the right creative suite software, but I'll be damned if I can find one for the student upgrade.
Seriously adobe, your website and support services are atrocious.

Yes, well i've just found out about Adobes monumentally poor decision with regards to it's Creative Cloud products. (may be old news for some, but it's new to me).
They have basically just made my career now come with a monthly fee, I can't adequately describe how much I hate them for this. I can barely afford to upgrade once every few years as it is.
In regards to what you were saying, the premium design suite (indesign, flash, illustrator, etc). But it hardly matters, I'm going to be finding and paying for alternatives - and be doing what I can to support them besides. Screw Adobe for this; the very least they could offer is a 'Pay Once' alternative; even if only digital. It's just greed with little regard to the fact that it's hard enough to afford the old packages as it was, without making it more expensive long term.

Verizon Help and Support Tool

On the programs list on my computer there is a Verizon Help and Support Tool. I already uninstalled the Verizon In Home Agent as I no longer wish to have it on my computer. but I'm still getting messages to install Verizon In Home Agent updates. I don't want to uninstall the Verizon Help and Support Tool if it is needed for something else other than the Verizon In Home Agent. Should I remove the Verizon Help and Support Tool?

romanneet wrote:
hi I am trying to hook up a vcr/dvd combo to my verizon dvr how can i do thgat thanks
DVR & Set-Top Box Wiring Diagrams The model, size, and color of your FiOS TV equipment may vary. To find the wiring diagrams for your Set-Top Box, DVR, or digital adapter, select your specific equipment model below.
High Definition (HD) DVRs
Motorola 7232-P2
Cisco CHS 435HDC
Motorola 7216
Motorola 6416

All Support links on Verizon website down

For the past couple of days I have tried to access the Support section of the Verizon website. I constantly get an error page. I would like to send an email to customer support but that link also goes to an error page. I am using Firefox. It is not a very good sign of customer service if your customer service section of your website is broken.

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Click the menu button [[Image:New Fx Menu]] and click History button, and then Clear Recent History... .
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!

Verizon website support page for info on JB update

Here's a link on the Verizon website regarding the upgrade of Razr HD and Maxx HD to the Jelly Bean OS.
http://support.verizonwireless.com/system_update/droidrazrhd.html
Some say will most like roll out this coming week.

Here's a link on the Verizon website regarding the upgrade of Razr HD and Maxx HD to the Jelly Bean OS.
http://support.verizonwireless.com/system_update/droidrazrhd.html
Some say will most like roll out this coming week.

Verizon DSL Tech Support and Slow Upload speed

We have been having considerable issues for 16 months with Verizon DSL and numerous chat sessions/calls to Verizon tech support. They verified that the upload speed was 768Kbps. Every site showed 360 - 370 Kbps.
Finally a technician came to the house and confirmed that the maximum upload speed at that location was 384. How could tech support be lying the whole time? Many times I point blank said 'why is the modem set to 448?'. They said the PCs would be faster than that. When the VZ techs come in through our PCs with Citrix remote support, they are dumbfounded that that they only got 27 Kbps - they ALWAYS forgot to realize the Citrix session is taking some the upload bandwidth to see my video - DUH
The worst part is the billing. We have been paying for something that is impossible to get. They are only willing to backdate a refund for 3 months because we never raised a billing issue. Um, thats because you lied about the speed.

Visit http://192.168.1.1/ and tell me what you see mentioned as both the download and upload speed that the modem reports it being connected at.
========
The first to bring me 1Gbps Fiber for $30/m wins!

Record about my phone (bought in Verizon store and connected to Verizon for 4 years) has been corrupted and now I can not make any changes to my data plan. Several sessions with the technical support and management have not resolved this issue. Each time

Record about my phone (bought in Verizon store and connected to Verizon for 4 years) has been corrupted and now I can not make any changes to my data plan. Several sessions with the technical support and management have not resolved this issue. Each time technical people and top managers promised that this issue will be resolve tomorrow and they will cal me. Nothing happend!! I can not even cancel my service not just to upgrade it. Completely locked.
Any advice?
Thanks.
Alex.

Cannot figure out what your talking about since it makes no sense.
If you are the account owner you can go to the My Verizon web portal http://www.verizonwireless.com
You must log in with your cell number and your my Verizon portal password. Not the account pin.
Once there you can change your plan and services. However repeated incorrect login attempts will lock you out of the site. It a fraud prevention measure.
1-800-922-0204 call support with your cell number and or account number and account pin and they can assist you.
If you don't have the information then there is nothing they can do.
If you can verify who you are they may be able to reset your account access. But only if you are the account owner.
Good Luck

If I buy an iPhone from the Apple website, and then go to Verizon to activate it, will it reset my 2 year contract? Also, will Verizon charge extra for activating since the price on Verizon is higher than the Apple website's price?

If I buy an iPhone from the Apple website, and then go to Verizon to activate it, will it reset my 2 year contract? Also, will Verizon charge extra for activating since the price on Verizon is higher than the Apple website's priceIt'
It's all very confusing to me, I need some answers from experienced customers.

I already checked. I purchased my iPhone 3G on the launch date back in July '08. I've paid the bill the day my bill was issued, days ahead of its due date, and for some reason, even through it's magic 8-ball wisdom, said I was not eligible for and upgrade. Not till Dec. of this year at least.
So even though my phone is now technically 'mine' and off their contract, they still won't unlock it for me? How come?

IWeb is not in libraries application support any more. How can I find my website and move it to a different computer?

iWeb is not in libraries>application support any more. How can I find my website and move it to a different computer?

In Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
Then you will be able to navigate to the Users/Home/Library/Application Support/iWeb folder and get the domain.sites file for copying to the other Mac.
OT

Anyone else misled by Verizon CSRs and even insulted by one?

@I tried to update to the lollipop OS. It bricked my phone. It powers up to an image of the dead android with a red triangle with a black exclamation point in the center, then it will turn itself off and back on to the dead android again. I cannot find a direct line to speak to a customer service rep with Verizon. I do not understand why a contact number is not given on the website. I had to do an internet search for that information. A refurbished phone is being sent as a replacement.
My father has Alzheimer's and if I am not with him, I have to be able to be contacted by the person caring for him. This phone is useless. I don't see this as an issue with Verizon, I see it as an issue with the phone and the phone manufacturer. However, I have been given the runaround by customer service and they do not make it easy for their customers to contact them.
I was told the replacement phone would be sent to me via overnight delivery. It did not arrive and I checked the tracking number and it was actually sent via 2-day delivery service. I was told that I might be able to get a loaner phone, based on my situation, from a local Verizon store while waiting for the replacement. I was later told that no Verizon store in my area has a loaner phone available.
The representative on the chat-support line told me that Verizon no longer offered loaner phones. This contradicted what I had been told by multiple people, all day. He then said that I should ask a friend if they have a spare phone that could be used. He said that would be the best option for a temporary solution, but only if I had friends that liked me well enough to loan me their spare phone.
This is the second time I have had to have a replacement phone sent to me. I have a special needs family member and I cannot be without a phone. His joke, though I see it as a joke and no personal malice was intended, was completely unprofessional and inappropriate. I submitted the request for the chat transcript to be emailed to me, though the Verizon website. I have not received the email of that transcript, either. I remarked, in the closing survey, that I did not appreciate his remark and that it was in very poor taste. I have not received any kind of reaction to my information given in that customer service survey.
I switched from Sprint to Verizon for the coverage and what I thought was quality customer service. Whether intentional or unintentional, I have been misled and insulted by the company with whom I had chosen to do business. I can and will make the choice to take my business to its competitor, now.
Does anyone know of an email address or link that I can use to get the details of my experience to someone at Verizon that can, at the very least, say the actions of their representative were not typical of their company? I'm not trying to yell and scream until I get something for nothing. My mind is made up. I will take my business elsewhere. I just do not feel that I should be insulted and treated in this manner because I am merely one of millions of customers and my business is not important to them.
Can anyone point me in the right direction?

nuno2112 wrote:
I was told the replacement phone would be sent to me via overnight delivery. It did not arrive and I checked the tracking number and it was actually sent via 2-day delivery service. I was told that I might be able to get a loaner phone, based on my situation, from a local Verizon store while waiting for the replacement. I was later told that no Verizon store in my area has a loaner phone available.
The representative on the chat-support line told me that Verizon no longer offered loaner phones. This contradicted what I had been told by multiple people, all day.
I don't see this as a contradiction. You were told you MIGHT be able to get a loaner phone, not that you WOULD be able to get a loaner phone. This made no mention of Verizon's policy one way or the other. Possibly some locations have local programs to provide loaners where others don't necessarily have them. If it was Verizon policy to give loaners, ALL locations would have them. It is possible Verizon leaves it up to the local manager/store for that decision to provide such a program. You very well may be able to get a loaner phone from a Verizon location.
nuno2112 wrote:
He then said that I should ask a friend if they have a spare phone that could be used. He said that would be the best option for a temporary solution, but only if I had friends that liked me well enough to loan me their spare phone.
This is the second time I have had to have a replacement phone sent to me. I have a special needs family member and I cannot be without a phone. His joke, though I see it as a joke and no personal malice was intended, was completely unprofessional and inappropriate.
I don't see this as a joke, either, simply an attempt to help you out. I have loaned/given my old phones out to friends/relative MANY times in the past. I wouldn't necessarily give them out to just anyone, though, as I may actually need it in the future. What some see as a slight, other might not necessarily agree.

Does not let me add text to my verizon website. This adding text feature works well on internet explorer. I can click on add text, the box opens up but I can not type in the box for some unknown reason. What can be done to correct this problem ...

does not let me add text to my verizon website. This adding text feature works well on internet explorer. I can click on add text, the box opens up but I can not type in the box for some unknown reason. What can be done to correct this problem ...

I didn't search before, but "you are not alone" (the thread [https://support.mozilla.com/en-US/questions/747424 In Verizon's Sitebuilder for webpages, I can not edit text boxes when using Firefox. I do not have this problem if I use Internet Explorer. Is there a setting I can change in Firefox to correct this problem?] has 18 votes for "I have this problem, too).
I can only guess about the reason... Firefox works with many websites' "rich text" editors, but ones that haven't been updated for five years may assume that Firefox is the old Netscape browser and use scripting techniques that don't work in Firefox.
If Verizon has a different "basic" or HTML editor that you can tolerate using, you could try that. It might not be subject to the same incompatibilities.
If I someday get a Verizon account, I will surely be looking into this further, but for now, it's hard to suggest anything else.

My Verizon Website

Im not sure if this is the correct forum to be in to even ask this question, but here goes.
As a convenient courtesy, the Verizon website allows you to Name all your numbers. So when you are viewing your bill online, instead of looking at a bunch of convoluted numbers, you see names, ie. Mom, Sister, Boss, Seahag, etc... The names don't transfer over to anything else, but its nice to be able to differentiate your calls and texts by name while your viewing it online, so I changed all my numbers to names. After doing so last month, i went back in this morning to name a few that i received this weekend and noticed that 2 out of 16 of my names had changed. One was actually mine. I had named my number "Me" and it was switched to "Kevins Cell" the other was a friends that was named "Carol" and was switched to just "Cell." Like I said it was just those 2, all the others remained as I named them. As I am the only person with the password to get into my site, I'm curious to how this happened. Is it going to happen again? Will they all get switched somehow?
I guess I have just long-windily asked HOW did those 2 names switch?, and Will it happen again??

When the problem is the Verizon Site itself they don't even have a support link for that.
They assume the site is working perfectly BUT today it is NOT.

Why is it that I can open some websites and others won't open at all. It says below that the information is transferring from another site, but it never opens. Very frustrating.

I open an e-mail, click on a link, and sometimes it will open, other times it won't. If the website is given in the e-mail, I can copy and paste the site into Firefox, and it will usually open, but I want to know why a valid link won't open. Other times, I will enter an address in Firefox and I get "done" at the bottom, but I'm looking at a blank page. I'm not a technician, just an operator, so it may be a setting somewhere in the millions of settings that are default or that I have changed, but I have no clue what is causing this. Another problem that only occurs with Firefox is that if I am filling out an online shopping cart, when I'm done, there is no button to click to finish the transaction. I have to open IE, go to the same site, make the same order, and the "submit" or "order" button is there. Why in IE and not in Firefox? Any help would be most appreciated.

OK lets engage the brain here. A car is warranted from the maker of the car through the dealer that sells it.
That warranty is clearly spelled out. 3 years parts and labor, 5 year power train, 10 rust through etc. It tells you how to obtain this warranty service.
Find the warranty service conditions on Verizon Wireless and READ them.
Now you go to Best Buy and buy a Television and hook it to cable vision or Fios and it breaks down and you want the company you get TV service from to fix it? Please get real.
If you bought the device from Walmart or Best Buy or any major retailer they give you 15 days to return a defective unit. Then after that time it spells out your options. One of them is not to bring it back to them. They don't repair devices.
Now Verizon Wireless is also a retailer, they give you 14 days to return it and after that they will assist in the warranty of the device through the manufacturer. Verizon does not make phones nor repair them.
There is no customer courtesy outside of issuing a refurbished device if not physically broken and you send the other one back to complete the warranty process if under a year. If you have supplemental insurance then you go through asurian. That is pertinent information.
Just because you don't like the reply does not make it correct.
The updates come through Google, then HTC (Or other device makers), then to Verizon to push out to the devices. Verizon has nothing to do with the code of the update, nor anything regarding the devices. They provide a service of which is cellular and data services. If the devices cannot work on their service Verizon Wireless is not to blame.
Good Luck

With TSM adware removal tool I was able to remove unknown software that was making ads pop up when using Safari. So the y don't pop up anymore. The problem now is that when I open safari It is still downloading websites and after awhile it

With TSM adware removal tool I was able to remove unknown software that was making ads pop up when using Safari. So the y don't pop up anymore. The problem now is that when I open safari It is still downloading websites and after awhile it freezes the browser. I have to constantly go to Safari Preferences to remove them and then the browser will start working again. What can I do to stop this?

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/ { next;} /(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

I'm trying to download office 365 small business package, and every time I try the website it says there is a runtime service error in the '/' application. Is this my mac or is it the website, and how can I fix it?

I'm trying to download office 365 small business package, and every time I try the website it says there is a runtime service error in the '/' application. Is this my mac or is it the website, and how can I fix it?

If a phone is sold from one friend to another and wants to use it on a different carrier the friend can contact the carrier it was sold by to request it unlocked. I know AT&T, Verizon, and Sprint will give you the steps to unlock it as long as the original contract it was bought under has been completed. eBay/Craigslist is really not the best place to try to get "unlocked phones" from, if it turns out the phone isn't unlocked then I'm really sorry you got stuck with that one and as stevejobsfan said above I would report them immediately and see if you can recover your money. I sell phones for a living and this happens a lot

Verizon Website and Support

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