Verizon when are you going to fix this proble

Hi,
i am having the same problem.   everytime you call verizon they act it was the first time they are hearing.   Before the update in May my phone was working awesome. Now I get no signal or dropped calls or mobile service is not available.  Verizon when do you plan on releasing the new update sprint has.  My husband and daughter has verizon they always have service and they have an iphone and i dont.   Verizon please roll it out now please, you have alot of angry customers
Check out the discussion 'Samsung Galaxy Note 3 no signal and dropped calls?' in Verizon Wireless Community.

verizon the zip code is 01609

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