Verizon wiped out my calendar after I called about sluggishness

I have been having problems with my sluggish Curve 8330, particularly with BlackBerry Messenger and appearing as if I am off-line to my contacts when I am not.  And, I will often send messages and it takes a minute or two to be marked as delivered.
So, I called Verizon Wireless, who sent me a "service book" whatever that is.  And, when I did a battery pull, my calendar was wiped out.  Tech support blamed it on a memory problem, but I over 35,000,000 bytes free. 
We tried a one-way sync from Outlook to Device to restore the calendar.  Everything appeared to be working in the Device Manager.  But, it didn't restore my calendar on the device.  The only events that show on the device are events that I "invited" my husband to so he can add the events to his BlackBerry.
Verizon wants me to start all over and restore my BlackBerry, but I want to be sure I try everything before I wipe it out.  Any suggestions would be helpful.

    byebyeverizon123,
I want to make sure that you are up and running with phone calls on your cell phone. Let's get right to work. What zip code are you in? As Ann154 stated, are you up to date with the latest software for the iPhone 6? Are you still able to send/receive text messages? When you try to call out, are you getting any kind of error message or is it just dead air? Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport

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