Verizon wireless iPhone 4 / can receive email cannot send on Road Runner

Help! I just got my new iPhone from Verizon Wireless today and the consultant set up my email for me. I can receive emails from Road Runner, but I cannot send them. I have tried every setting on the Internet that I can find, but none of them work in order for me to receive email. I got this phone so I could send and receive email...I have read that a lot of people who have Road Runner email have the same problem. Any help would be greatly appreciated!

I am not a techy, but I am usually able to describe to the support people the exact conditions under which errors occur. Why this issue that we are both having, as common as it is (do a search and you will see it everywhere), is not common knowledge is beyond me.
To review my situation: If I was hooked to a Wi-Fi connection, I had no problem receiving or sending emails from my Time Warner account. Once I disabled the Wi-Fi switch on iPhone (as if I were out of range, traveling) and tried to send a message with my TW email account, I got the error message that it "could not identify" the server and then the email would go to my outbox.
I think I have found the answer after about an hour on the phone: a call to Time Warner who eventually urged me to call Verizon about outgoing server settings, a call to Verizon who told me that the problem was with TW and their settings, a call again to Time Warner, and finally I received a call from Verizon tech support to make sure I got my answer from Time Warner! The short answer is: Time Warner has an issue/limitation (Perhaps with the 3G network?)
*The second call to TW revealed what Verizon support suspected....YOU NEED TO BE ON A WI-FI TO SEND EMAILS VIA TW. No problem ever receiving--just sending.* I hope this sheds some more light on your situation. Not a major deal for me, (I'll probably use a gmail account), but it is good to know WHY something does not work. All parties were helpful and patient at least.

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Generally when not using your own ISP, as in when you're away, the other IISP will require Authentication & possibly different ports to send through them.
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ManCity69 does not have my problem, therefore I appreciate his attempt to help but his solution will not work for me. It is frustrating that I cannot make it work as he has. I want to use my own SMTP server but I can't. I believe my solution is the definitive one because it should work for everyone.
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Message Edited by uqhfrsksug on 03-Oct-2009 06:18 PM
Moderator's note: Email address edited to be more generic for privacy reasons.
Message Edited by concordia on 04-Oct-2009 04:49 AM

I can receive but cannot send e-mails!

I have a gmail account; I can read the incoming mails but cannot send outgoing mails. I get the following error message:
The SMTP server “smtp.gmail.com” rejected the password for user “XYZ"
XYZ = my name.
The password is correct because I can access my gmail account by using the relevant website.

In your server setytings do you have XYZ or [email protected] as the User Name? What Authentication: do you have?

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Read this if you can receive, but not send email

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Settings
*Mail,Contacts ...*
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http://support.apple.com/kb/TS3899
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http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
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http://www.apple.com/support/ipad/assistant/mail/
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http://support.apple.com/kb/ht3228
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http://support.apple.com/kb/HT4810
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http://support.apple.com/kb/ht1694
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http://support.apple.com/kb/TS1944
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http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
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http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
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http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
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http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
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http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
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http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
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http://support.apple.com/kb/ts2621
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http://www.apple.com/support/ipad/mail/
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 Cheers, Tom

Verizon wireless iPhone 4 / can receive email cannot send on Road Runner

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