Verizon wireless is refusing to unlock my out of contract 4s. What can Apple do about.

Verizon wireless is refusing to unlock my out of contract iPhone 4s. I have called three times their customer service. I just finish reading about the CTIA and FCC agreement regarding the unlocking process. A copy of the agreement can be found at http://www.ctia.org/docs/default-source/fcc-filings/ctia-letter-on-unlocking.pdf What can be done from the Apple's OEM side of the business in order to have my device unlocked?

The unlock of ANY device is accomplished BETWEEN the wireless server and apple. PLEASE understand that without the wireless carrier agreeing that it is in their best interest to unlock your device they will NOT unlock the device.  If the device has met all critirum AND you are the registered owner of the device there should be NO REASON why the wireless carrier will not unlock the device. But please appreciate the fact that in this security laden world we live in each and EVERY business errs on the side of the customer whenever there is an issue of protecting said customer.

Similar Messages

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  • Vodafone say apple to have to unlock iphone out of contract is this correct and how? Thanks

    Vodafone say apple to have to unlock iphone out of contract is this correct and how? Thanks

    Dayanueva wrote:
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    Summary quoted with gratitude from Lawrence Finch, another regular participant in the forums.

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    Photos recently changed from sequential numbering to date/timestamp.  When I import into apps for editing they are out of order.  What can be done to change back to sequential numbering instead of date/timestamp?

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  • We wish to keep a spare computer loaded with all the required editing software ready to swap out if we have a hardware issue, what can we do about licensing, can we hot desk to it?

    We wish to keep a spare computer loaded with all the required editing software ready to swap out if we have a hardware issues. What can we do about licensing, can users hot desk to it? We have about 10 users with various software packages loaded on their current machines. Currently if one goes wrong we have no backup.

    You will need to check the licensing requirements for the various software & operating systems that you use.
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  • Im on iOS 8.0.2 and it just keeps going out of cellular service, what can i do?

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    Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
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    Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
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  • Hello, my friend's ipad locked and need the apple id and password to unlock the setup and open the ipad but he don't remember any one of them nor his email and security questions what can we do about that please solution?

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    <Edited by Host>

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  • I'm trying to verify my email address. I got the verification email, clicked the link, signed in and was sent to a page that said my session had timed out. What can I do about this?

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    @Dirty55
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    In my account I need to enter my credit card data, but the computer says: session is running out of time. What can I do?

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  • HT4623 Can you unlock my out of contract iPhone 4

    I have been given my sons out of contract iphone 4 so can it be unlocked by apple from 02?
    I want to use it on orange.
    Thanks

    ONLY the carrier to whcih it is locked can unlock it.  no one else.  Not Apple.  no one but the carrier to which it is locked.
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  • Hi, I have an iphone 3GS from HK. After upgrading to 4.3.3 from 4.3.2 as prompted by itunes on May 10, 2011 my entire contact in my iphone was wiped out! When I checked my backup file in Outlook Express it was also wiped out!!! What can I do now?

    Hi, I have an iphone 3GS purchased in HK. After upgrading to 4.3.3 from 4.3.2 as prompted by itunes on May 10, 2011 my entire contact in my iphone was wiped out. When I checked my backed up file in Outlook Express, it was also wiped out during the synchronization. I tried to restore from backup on iTunes but still, the contact was not there anymore. I have contacted your HK Apple Hotline and talked to a technical support called TIMMY LO, he said there is nothing to do with them and he refused to provide any support to recover my contact, he even said I should try to pay extra money to 3rd party supplier and see what they can do to my iphone, despite the fact that this could be caused by the pre-mature release of 4.3.3 when a bug still hasn't been fixed. I am very disappointed at Apple's service, especially considering that I have been a loyal customer of iphone / ipod touch in the past few years. I need an official reply from Apple on this! How can Apple be so irresponsible to their own firmware failure??

    Hi, I have an iphone 3GS purchased in HK. After upgrading to 4.3.3 from 4.3.2 as prompted by itunes on May 10, 2011 my entire contact in my iphone was wiped out. When I checked my backed up file in Outlook Express, it was also wiped out during the synchronization. I tried to restore from backup on iTunes but still, the contact was not there anymore. I have contacted your HK Apple Hotline and talked to a technical support called TIMMY LO, he said there is nothing to do with them and he refused to provide any support to recover my contact, he even said I should try to pay extra money to 3rd party supplier and see what they can do to my iphone, despite the fact that this could be caused by the pre-mature release of 4.3.3 when a bug still hasn't been fixed. I am very disappointed at Apple's service, especially considering that I have been a loyal customer of iphone / ipod touch in the past few years. I need an official reply from Apple on this! How can Apple be so irresponsible to their own firmware failure??

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