Verizon wireless, unable to contact customer service.

Been unable to contact customer service for past three hours.

I wish there was an easy way online with Verizon to report possible SCAMs. I have been looking for a spot. NOT in customer service. I have received 3 calls today 2 of them were 000-000-0000 telling me I had won some money and was in the running for more. At the end, they wanted me to pay $3.85 to have something sent to me. I was once told that if you TRULY won something, they would NEVER ask you for ANY money. So it appears, they were just wanting my credit card info and charge a small amount to it first to see if it was one they could use. I hung up! Wondering if Verizon could trace the calls somehow and report them.

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New podcast app says unable to authorize, please contact customer service, is that apple or the podcast provider?

podcast app says unable to authorize your account, please contact customer service, is that apple or podcast provider?

In my case, it is a response from ITUNES. I don't have any problems downloading from the site, or accessing the site from any of my devices. But once I get episodes into ITUNES and try to synch, either by USB or WIFI, the Apple devices refuse to play them. My IPOD Touch shows "no unplayed episodes", and my IPAD is the one that shows the warning "Unable to authorize". From both devices, I can manually access the website and download the podcasts as MP3's and play them one at a time, but they never show up in my Podcast library on ITUNES.

Can't contact customer service.

i just recently was laid off from my job. I have been trying to contact customer service to hopefully be able to do a payment arraignment, but every effort I make has been unsuccessful. On hold when I call for 45mins or more, I am left on hold or no one responds to my chats when I do it online & now I ma using this as my final option. Please someone from Verizon please contact me. I do not want my service disconnected, my credit ruined & I want to still use your service.
Thank You In Advance,
{edited for privacy}

I have had this same problems numerous times, between Verizon Wireless and Verizon FIOS. The only time you can reach someone quickly is if you want to buy something. Once they have you as a customer then they ignor you. The custtomer service is the worse that I have ever seen. I have just spent 1 hr and 5 minutes on hold waiting for someone to answer a billing question where I have a charge for equipment in November and I haven't change anything recently. Maybe if Verizon had a mangagement team that really cared about customers, they would provide a customer service department that showed this. I would like a call from a Verizon Manager.

Need a way to contact customer service abroad!

"I NEED TO CONTACT VERIZON BY EMAIL
Esta pergunta não foi respondida.
e.mehta011 11/03/2014 04:47
I'm abroad in another country right now and have a question about my bill, but do not have international phone access and live chat is not working for me. Any possible way to email someone from Verizon directly for help?"
Hello,
I'm having the same issue and am beyond frustrated. As I'm being threatened with loss of phone number, fees, credit reporting, etc. all I need as an explanation of why I owe money when I was assumed to have a zero account balance and have been on a vacation suspension for months while in Brazil... I amazed at the amount of time it has taken, with zero success, to get in ANY sort of contact or find ANY detailed explanation of charges.
- The Verizon site will not switch from Spanish langauage to English (ironic considering I'm in Brazil and the language is Portguese).
- I cannot view my bill or explanation of charges. Says;
"The System is Currently Unavailable, Sorry for the Inconvenience"
- The Live Chat feature does not work.
- I've tried responding to emails from Verizon three separate times to no avail.
Honestly, it's $85.00. I just need to see why I owe it before I pay because I'm confused and had thought for well over a month or two I was at $0 until finally an email almost 2 months after my service was suspended saying (which I didn't bother to open, heading just said 'bill now available online' which I assumed was for a $0 balance since I paid my last bill months prior) Not until April 11th did I receive a warning about a past due balance, again from months prior. Why did it take so long to notify me?
I would like an explanation of my bill and charges so I can pay or not pay my past due balance as well as to why it took so long to know about it and why I am not able to use any useful tools on the Verizon website or contact customer service in ANY fashion to try an resolve this issue (which I've been attempting to resolve now for over two weeks). I also do not feel any late charges should be applied given my failed attempts to contact Verizon before a $5 increase in balance.
Here is my email from April 12th:
"Hello,
I'm very confused. As far as I'm concerned I had paid my balance and am not being charged for service while I am here in Brazil. I am on a vacation suspension. I have tried to log on but when attempting to view my bill, it says "the system is currently unavailable." When I can verify the charges, the bill will be paid immediately.
Best,
Dylan Bolling"
Thank you for your time and consideration; take care!
Best,
Dylan Bolling

Hey there, Brewcity04! Sounds like you've really been having difficulty reaching us to resolve how your info is displayed via My Verizon. Although I regret that, I'm here to help! We'll need to communicate with you privately, so I'll need you to follow my handle (DionM_VZW). The instructions for that are at this link: http://vz.to/1gBiqkv. I've already sent my follow request to you!
DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

Is it possible to contact customer service!?!

I have been trying to contact customer service through the chat service for the past 3 days and apparently all of the representatives are "busy" 24 hours a day. Is there any sort of email address for customer service or some way to contact them other than on the phone? I am unable to call in and speak with customer service and I NEED to speak with someone! I am getting EXTREMELY irritated at this point!! Please help me!!

Hi lmeyers2. Help is here! It's strange that you had so much trouble reaching out to us by chat. We do try to make sure we're available for you in any way you need. As tikibar1 had mentioned, we no longer have an email address to send concerns to since we strive to make sure options like chat or twitter are available. If you haven't already been able to reach us, you can follow me and send a direct message with your name, mobile number, and details about what's going on. You can also follow us on Twitter @vzwsupport
Thank you
JenniferH_VZW

My hard disk crashed and I cannot find out how to "contact customer service" other than this forum. The website seems to just take me in a circle. I need to de-activate a license but cannot access the software due to a crashed hard drive. Please help.

My hard disk crashed and I cannot find out how to "contact customer service" other than this forum. The website seems to just take me in a circle. I need to de-activate a license but cannot access the software due to a crashed hard drive. Please help.

Hi Anthony ,
Here is the link to connect with Adobe Chat Support.
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Hope your query gets resolved .
Regards
Sukrit Dhingra

Why can't I import anything or contact customer service?

It really bothers me that I can't seem to find a way to directly contact customer service. Let me know if I'm missing something here. Otherwise I may be cancelling my subscription. Also, I can't seem to import anything into Adobe Story and all I can find on the forums is stories about people who also can't import. There is nothing whatsoever on the tutorials about it. So far, Abobe's customer service seems terrible.

Neil, that, at first, seemed a real opportunity to speed up process, so I thought I'd give it a go. However, to no avail. I 'chatted' with assistant, however, as soon as they found out I was requesting support for Story I was promptly referred back to the forums with the advice that 'experts' monitor the forums giving assistance. The 'chatee' could not be persuaded otherwise.
And to be fair, I have found them responding to earlier requests for assistance. It's just a case of 'lag' is all. So, in the meantime, I wait patiently for Rohit and other to respond.
JOE

What shall i do? I've done restoring my iphone 3gs and still stuck on cannot activate and contact customer service.

I've done restoring my iphone 3gs and still stuck on cannot activate and contact customer service. What shall i do? any help please.

99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, either get a sim card from the carrier your phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked.

What does it mean when trying to activate your phone when it says contact customer service?

mk

When it says contact customer service does it say contact Apple or does it say contact your carrier?

Product didn't work. I want a refund. How do I contact customer service to get one?

Product didn't work. I want a refund. How do I contact customer service to get one? I can't seem to find an email address or phone number. All I could do was turn off auto-renewal.

you are writing to the wrong e-mail address you need to contact Sara at
Adobe
VISIT THE THREAD IN THE FORUM for messages
Thanks
On Thu, Sep 18, 2014 at 11:10 AM, Joana Franco <[email protected]>

Just let me contact customer services to ask about a product

Hi,
I just want to be able to contact customer services without having to wade through tons of pages of so called instant answers that dont address my enquiry. Why is it so difficult for potential customers to be able to directly communicate with sales without having to go through this agony of irratating selection of questions that cannot help me if I am trying to ask a question from the view of a non user in the first place. Modern buisiness practices these days are plain stupid, frustrating, time consuming, and are an excellent way of turning potential customers away!
Can someone please just give me a direct email contact to sales!
Rant over...

Even the damn message content wont allow cut and pasting of text, yet another frustrating Adobe time wasting mechanism to turn away potential customers who just want to get a simple answer. Adobe is almost staggering in its arrogance towards cultivating new customers, forced into long and time consuming processes in finding out if YOUR product can cater for MY needs...as I said staggering...
Having no alternative to have my enquiry dealt with in a more personal manner, as Adobe managers sitting in thier virtual ivory towers practicing thier virtual buisiness practices, obviously deem forums as their ultimate answer to saving money on actually employing people to talk to their VERY real customers (what on earth does their sales department do then if they don't allow actually talk to real customers in a personal manner?), I am forced to post my question rather reluctantly here.
I am in need of a product that can support the SECURE distribution of a magazine, ideally by email (or similar). Ideally I need a function that prevents a document from being forwarded onto others by the recipient, in order to protect our product from unlawful distribution onto 3rd parties. Passwords are a possible solution, however a password can simply be forwarded to a 3rd party as easy as a document can, so is there a more secure way of protecting our product?
Alternatively, is there a way of encrypting the recipients email address as a function of opening and viewing the document, thus also preventing it from being forwarded to 3rd parties?
I am looking to distributing our product to over 1000 fee paying members.
Well I have been forced to spend over 1 1/2 hours now trying to get some sort of answer to my question. As I said, the business model and attitude by Adobe towards potential customers is staggering, even down to the fact that I have had to write this particular text twice due to the way the forum constraints work in not supporting a simple cut and paste of text function, more frustration and time wasted. Adobe need to take on board that forums do not help in fostering their image or business for new customers, after all, if I was buying a new car, I don't expect to go to a shiny new car showroom to find the doors locked and not being able to talk to the sales personal within, then having to turn to a car enthusiasts club to ask if that particular model will meet my personal transport needs, do you? As I said, quite staggering....

Picked the "try" button for Photoshop and got an error "update failed" contact customer service (49) What do i need to do?

Picked the "try" button for Photoshop and got an error "update failed" contact customer service (49) What do i need to do?

Troyb50915784 for information on how to resolve Error 49 please see Error downloading and installing Creative Cloud application. You are welcome to update this discussion if you have any questions regarding the steps listed within the discussion.

How to contact customer services

Ok - so this is now my 3rd ipod mini that had broken, all for different reasons. This latest one is just outside of its warrenty and the hard drive thing seems to have gone. I have spent all day going through all your suggestions and trying some stuff of my own and nothing works. It is driving me crazy. Does anyone know how i can contact customer services because i must be a very unlucky person to have 3 ipods break!!!!!!!!
thanks guys xxx

See if this helps:
http://www.apple.com/contact/
1-800-My-Apple may also help.
I hope this solves your problem!

I'm getting a setup error, contact customer service when I try to install the 30 day trial

I contacted Customer Service, they said to leave a post here and someone would respond to it. Any help is appreciated.

And what error is it? What computer do you install on? Please be more specific! There's just too many possible causes.
Mylenium

Contacting customer service

Is it just me or do others find a queue time of 20-30 minutes when contacting customer services unacceptable? It is quite comical to read the line at the top of this forum......
'Join the conversation in our Customer Support Community
This is where customers help each other get the most out of BT products & services. If you need direct help from BT or have an urgent problem please Contact Us.'
Obviously BT have a different opinion of what urgent is to the rest of the planet!

It isn't only Openreach, BT residential services use this as an excuse for not treating customers fairly or handling their complaints with the necessary care and attention.
As a customer we don't have cotracts with Openreach so BT residential services blameing them for failures is only them passing the buck.
I have an ongoing complaint started in mid-July, not being happy with the reponse I received I responded to keep the complaint open adn then received a response from the customer service team that there were long complaint queues and that someone would be intouch in due course. To date, still no satifacory response. I don't think BT actually care about residential customers, they know there is a related complaint lodged with and confirmed by Ofcom but still nothing from BT.
Whilst BT have a complaints procedure, the intial steps aren't effecitve at resolving customer greiveances in a timely manner. If BT want to play the waiting game for 8 weeks before it goes to an obudsman, I can do that but it won't change the facts.
For some reason BT can't recognise that if a supplier of theirs behaved in this way to them, they'd be all over the contract and no doubt have the supplier in court.
My experience has definitley put me off BT, definitely a case of 'Buyer beware'.

Verizon wireless, unable to contact customer service.

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