Verizon Won't let me check order status for iPhone?

well I've been trying lately to keep checking to see what my order status is.. but It gives me an error saying:
There has been an error in processing your request. Using the Back button on your browser and resubmitting your request may solve the problem. If you are still not successful, please Contact Us for assistance. 
I was wondering if anyone else is getting that error too? \:

I am! here's the deal I placed an order for an upgrade at 6:00 am. Then later around 9:30 I placed an additional order to add a line and transfer in another phone #. My order that was placed later just says that it's in process, but my earlier order is getting the same message you are.
My debit card was charged 2 $0.00 transactions this morning. It was charged the full amount of the order about 2 hours ago. When I call the 800# they don't show an order at all! LOL!
I'm chalking this up to the preorder being over and they're updating records, etc. I'll try again in the morning. I'm not going to panic yet because I have my confirmation emails and my card has been charged...hang in there!

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