Vernatim DVD-R not recognized

I know there is already a thread about optical drives not reading discs, but I've heard enough problems about my specific topic that I thought would warrant a seperate thread.
My 2-month-old MacBook (2.4Ghz) will not mount/read any of my Verbatim DVD-Rs (i.e., they do not appear on the desktop).
What's even more frustrating is that all my Verbatim DVDs work on both my 5-year-old PowerBook and on the new MacBook Pro. According to the tech specs on Apple.com and according to Apple tech support (on the phone), the MacBook Pro and MacBook optical drives/Superdrives are the same and read at the same speeds. Logically, the MacBook should be able to mount and read Verbatim DVD-Rs if the MacBook Pro can... but it can't.
I even took my MacBook to my local Apple store's Genius bar where they also tried the Verbatim DVD-Rs on the store's MacBooks, MacBookPros, and PowerBooks and the result was the same - the Verbatim DVD-R does not work on the MacBook but works on everything else.
The only illogical conclusion anyone could come up with was that there as a problem with MY MacBook and that I should schedule to have it repaired under my warranty. Of course, this would necessarily mean that all the MacBooks in the Apple store would need to be repaired as well since the Verbatim DVD-Rs didn't work on them either. hmmm.... By the way, the tech at Apple mentioned that this repair may not even solve the problem... great...
It seems to me that Apple didn't do all their homework before they released the new MacBook.
Contrary to logic, I'm going to go ahead and let Apple "repair" my MacBook and I'll post the results on this thread again. This is very disappointing coming from Apple. My old PowerBook (5 years old) reads everything with no problem. I would have imagined that anything new and "better" from Apple would do the same.
Please post if you you've had similar problems with Verbatim DVDs and the MacBook, especially if you've had a successful solution.
Thanks!

i got the same stupid problem: decided to transfer all my movies to Verbatim DVD-Rs, but they ALL failed on the stage of VERIFICATION! i always counted Verbatim as reliable and i'm sure the problem IS in the OPTICAL drive!
why Apple can't fix this problem???
dallonso, did they fix your problem with the optical drive or it still remains?

Similar Messages

  • My dvd drive not recognized in device manager,ge​tting the yellow explanatio​n mark.

    my dvd drive not recognized in device manager,getting the yellow explanation mark. Tried uninstallingdevice drive and scanning for new hardware. scanned for updates, etc. I getting no results. The laptop is a Pavilion DV5. Thanks 

    Hi,
    It could be that the drive has a Hardware issue, but try the following.
    From the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'.  In to the prompt type the following command and hit enter.
    sfc /scannow                 ( note that there is a space between sfc and the / )
    Let the process complete, then type exit and hit enter.  
    Next, open Device Manager, right click the DVD drive and select Uninstall.  When this has completed, restart the notebook and let Windows rediscover the device and check.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • HT5639 after The Boot Camp for Windows 8? DVD Drive Not Recognized or Reading CD/DVD

    after i made The Boot Camp Setup  for running Microsoft Windows 8? DVD Drive Not Recognized or Reading CD/DVD

    thanks for the response
    1. Yeah I thought that's a mandatory thing because i need to be able to control the brightness with my keyboard, updated graphics card, boot camp control panel, etc
    2. No there's no enable for this because Windows 8 recognizes it as a "disconnected device" and asks me to reconnect the dvd drive to the machine (which it obviously already is).
    3. Ive tried those before, also even editing the registry but it didnt work.
    It's weird because it never happened before on Snow Leopard » Lion bootcamp driver updates. Just in Mountain Lion

  • Pioneer sata dvd-rw not recognized

    I have a Pioneer sata dvd-rw not recognized problem.  I installed a new Pioneer dvd burner.  It is Sata.  It works fine, but every time I boot into Win xppro  sp3 I get the found new hardware, it lists the correct drive and has the error that it cannot be installed.  Just have to cancel that message, but yesterday I went to install a new copy of windows on another drive connected to the the pc, the windows cd booted up asked the usual questions and then started setup and message came up and said it could not continue, because there was no cd drive.  Once I quit laughing and pointing to the cd drive,   I figured I better find out if it came be fixed.  I also have a sata hard drive connected internally to the pc.  This works fine also.  If I boot to the sata drive the sata dvd burner is recognized and it is installed. Works fine.  Does anyone want to tackle this one?  I tried showing the windows cd where the  burner was and expained to it that it was inside the drive already, but it just won't listen.  The pc worked fine with the old ide drive.  Thanks in advance.
    MSI K8NDiamond Plus , AMD 4800 X 2,  Xigmatek HDT-S1283 CPU Cooler
    2 GB Corsair  TWINX2048-3200C2PT  DDR-400
    EVGA 8800gt, Thermalright HR-03 Plus cooler
    Mushkin 580 watt quad rail power supply, RaidMax Smilodon case with 3 fans

    I assume that you have tried installing the drivers?  If not try these:
    For SATA 1-4 connectors:
    NVIDIA GeForce nForce4 SLI x16 chipset dirvers (http://global.msi.com.tw/index.php?func=driverfile&dno=2437&i=1)
    This nForce CK804+C51 Win2K/XP driver 6.82 WHQL package contains the below components:
    Ethernet driver version 5.09 (WHQL)
    Network Firewall management tools
    SMBus driver version 4.5 (WHQL)
    Installer version 4.89
    Win2K IDE SATARAID driver version 5.52 (WHQL)
    Win2K IDE SATA_IDE driver version 5.52 (WHQL)
    Win2K RAIDTOOL application version 5.52
    WinXP IDE SATARAID driver version 5.52 (WHQL)
    WinXP IDE SATA_IDE driver version 5.52 (WHQL)
    WinXP RAIDTOOL application version 5.52
    SATA 5-6 connectors:
    Silicon Image 3132 Serial-ATA & RAID Drivers (http://global.msi.com.tw/index.php?func=driverfile&dno=2426&i=0)
    Description • WHQL certification for K8N Diamond and P4N Diamond
    • Supports Win2000/Win XP for K8N Diamond and P4N Diamond
    • Driver version: 1.4.3.0(SATA), 1.2.3.1(RAID)
    • WinXP 64-bit driver version: 1.2.3.1(RAID only)
     

  • New Pioneer DVD drive not recognized in profiler

    I have used these forums many times to solve my problems so a big thanks to everyone who contributes. I've never had to actually ask a specific questions until now so here goes....
    I have an e-mac running 10.3.9. My superdrive started to get flakey (not recognizing some DVD's, spitting them out, etc.). I followed all the advice here but no luck so I finally replaced the original drive with a Pioneer DVR-118. My problems still exist and the system profiler is telling me I have a Pioneer DVR-106. Did I do something wrong on the install? Shouldn't the profiler recognize the new drive?
    A big thank you to anyone who can help me through this.

    Since your computer's Apple Hardware Test is on a disc and the built-in optical
    drive won't work, you may have to see if an external optical drive capable of
    being used as a boot, is available. This of course would be a FireWire combo
    type drive that can read & write DVD & CD media and boot Macs.
    You may have to see if you can archive anything worth saving from that eMac
    and put it on media via another computer; if the eMac can be booted into
    Target Disk Mode where it is seen by another computer as a FireWire drive.
    In fact, you could see (in a reverse scenario, perhaps?) if another computer's
    optical drive could be used by your eMac, if a second healthy computer is
    available & then boot it into FireWire Target Disk Mode to see if you can use
    the optical drive in there as though it were a peripheral. - This may not work.
    I've not had to really use FireWire Target Disk Mode, but do have cables,
    and an externally enclosed LaCie FW HDD which is partitioned for clones.
    There are times where a FireWire externally enclosed superdrive is handy.
    There may be some damage on the logic board or some circuit that does the
    controlling of ATA devices on one of the buses in the computer. That would
    be a possible cause of the issue. If the identity of this drive can be changed
    by the user before it is installed, be sure that is set correctly for use in eMacs.
    {The three eMacs I've owned, had issues early on and I got rid of them in mere
    days of first purchase; at considerable distance and effort by me. Then I got
    an iMac which was an unholy terror to debug after an 'authorized service' ctr
    did their best to kill logic boards and sell me defective store-brand RAM they
    were authorized to install in a place I was not. ThreeThousand Miles and Six
    Months later, I finally got my iMac back, repaired. Only because Apple told
    them to read my test notes - & just install the parts I said it originally needed.}
    Do you have a second Mac nearby (presuming yes, and using it online) which
    may be used to attempta further diagnostic or testing of the eMac?
    Not sure if an Apple Hardware Test would be sufficient to tell the issues in
    your computer; if you have a way to make use of it via external FW. Hope-
    fully someone with more extensive eMac and drive experience will advise.
    Good luck & happy computing!

  • DVD burner not recognized in Leopard by iDVD 7.0.1

    Not exactly the same problem I found in my searches, so made a new topic.
    Setup: G4 tower, dual Giga Design 1.8 GHZ, 1.5 MB RAM, Pioneer 109 burner.
    System Profiler shows ability to burner everything including +r DL.
    I had to use a 3rd party hack to get iMovie 7.1 installed. Leopard did not recognize my 1.8 processor as legitimate. It would recognize it if downgraded to 1.7 GHZ, but I chose not to do so. iMovie 7.1 (iLife 08) now launches and works, but I used iMovie HD to make this project.
    1. I have burned other DVDs in Leopard with this DVD burner successfully, including a usable (proven) backup of my Tiger and Leopard DVDs, both DL.
    2. I have over 100 GB space available on my Startup drive as well as 80 GB on another internal drive that is storing the iMovie project. The imovie project in question is 15 GB.
    3. After creating the project in iMovie HD, I exported ("shared") to iDVD 7.0.1, chose a built-in theme and started the burn process. All was going well, so I went to bed. G4 set never to sleep for this project.
    4. Next AM found that "error - .... disk not burned due to burner not recognized (error xxxxx). Didn't get the exact error number, but the iDVD project, when saved to Desktop was only 137 MB. The iMovie HD project is 15 GB, so iDVD should have created a project about 3 + GB.
    5. Have NOT tried Apple Hardware test. Doesn't make sense to do so when the burner works fine in Leopard for other projects.
    Is this problem due to iDVD 7.0.1 failing to be compatible with my G4 configuration like iMovie 7.1? Got no warning when installing or launching iDVD from iLife 08.
    Any suggestions? I hope I've given enough useful info.
    Incidentally, I'm not in a corner, as I copied the iMovie Hd project to a fW drive, and then used iDVD 7.0.1 on my MB Core Duo to render and burn it. Just want to find out what the problem is with my G4.

    I'll try that. It may work as it is not iDVD making the determination if the optical drive is "qualified" but DU. As I said in my original post, I have burned DVDs in this internal burner using Leopard and a Finder Burn Folder. It is only iDVD that is between me and success.
    I did manage to get the iMovie HD project burned using iDVD 7 on my Intel iMac. I will try editing another iMovie HD project, exporting to iDVD7, and saving as a disk image to a FW drive. I will report back the results, but it may be a day or two before that happens.
    I should also probably try the same routine that failed on the chance that it was just a fluke.

  • External DVD Drive Not Recognized

    Just got a Toshiba portable supermulti DVD/CD drive. My internal drive is fried and figured it would be cheaper to get an external until I can get a new computer. Except, when I plug it into either of my USB ports, the drive lights up and makes noise for about 10 secs, then stops and it does not register on my computer. The drive shows up on the System Profiler, but nowhere else is it recognized. When I try to open Disk Utility, it just says 'Gathering Disk Info' and just pinwheels and is Not Responding until I Force Quit. Any thoughts as to what the issue is? My computer recognizes my external hard drive, iPod and anything else I plug into it and the DVD drive was recognized no-problem by my Dad's new Macook Pro and by my brother's PC. I should say I have the 2007 model Pro. Thanks!

    Is the DVD drive externally powered? I.e. does it have a power supply?
    For exmple my LG external DVD won't work with a single USB on my Macbook Pro - it requires another usb cable that has a power plug on the end. So both USB ports are used.
    It kinda works without power, but it's unreliable, it could be you're having a similar issue?

  • Hard drive and dvd are not recognized in the setup menu, what could be wrong?

    The hard drive and dvd drive are not recognized on the setup menu for my Pavilion a4316f desktop computer.  Could it be a failure of the controller?  Can a PCI controller be used to replace the mother board controller?
    This question was solved.
    View Solution.

    The Recovery process would erase you hard drive, and attempt to install a fresh OS. Decidely a bad choice if you wanted to save your data files. The Recovery sets are "tattoo" with the BIOS hardwafre configuration. It will not, IMHO, recognize the PCI Sata card.
    You mentioned the Recovery program on the hard drive actually requested the installer of the controller (PCI card). Try running from that.
    I am a volunteer. I am not an HP employee.
    To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
    The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
    (2) HP DV7t i7 3160QM 2.3Ghz 8GB
    HP m9200t E8400,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
    Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W OCZ, 1T HD SATA 6Gb/s
    Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W OCZ, 1T HD SATA 6Gb/s
    Both Customs use Rosewill Blackhawk case.
    Printer -- HP OfficeJet Pro 8600 Plus

  • DVD drive not recognized after Security update

    Hello -
    Well, for whatever reason I decided to apply some Apple software updates today. I repaired permissions, did a back up to an external Firewire drive with SuperDuper and downloaded several packages - iDVD 6.0.2, iMovie 6.0.2, Quicktime 7.1, iPhoto 6.0.3, iWeb 1.1, and Security Update 2006-003. I installed the Security Update and rebooted. I had read about an issue with DVDs, so promptly inserted a DVD-R disc of mine with a movie on it (not a commercial DVD, footage I had shot on my own). It was not recognized. I restarted with the mouse button held, no luck. I repaired permissions, no change.
    I restarted from the backup on the external drive and cloned the backup over to my Powerbook. The problem did not go away, there the DVD sits, unrecognized. Tried to see if DVD player would see the DVD, got a message "There was an initialization error. A valid DVD drive could not be found [-70012]" disc burning in System profiler says no burning device was found. Tried to re-install DVD player via 4.6.1 update, got a message "Compatible DVD hardware was not detected, installation will not proceed".
    Where to next? I haven't booted into open firmware to try to eject the disk that way, but one post on the discussions here somewhere had no luck. I'd really rather not erase and re-install and migrate from my back-up, but if that is all that's left, ok. Thanks for your help.
    BTW, 10.4.6 ona 1.5 GHz Al PowerBook with 2GB RAM, not original RAM but Samsung from OWC. Thanks again.

    Well, one thing I had not tried was to reset PRAM//NVRAM. I combined that step with shutting down, unplugging the power cord and letting it sit for 15 minutes. Reconnected power, restarted while holding cmd-option-P-R through the second start-up chime, and viola, my DVD appears on the desktop, the drive is listing in the system profiler, problem gone. Thanks all for the rapid responses.
    Darth

  • DVD Drive not recognized in secondary IDE slot

    PLease help.  I removed my DVD player from the primary IDE slot and plugged into the secondary IDE slot and now it is not recognized by either the BIOS or XP.  I installed a new ATA hard drive into the primary IDE slot.  The ATA drive is recognized and works fine.
    Please help!!!

    For 865PE/875 boards using WinXP
    Bios>>Integrated Peripherals>>On-Chip IDE Config.>>
    Native Mode
    SATA Only (can also try PATA only here if required)
    Keep PATA enabled - Yes
    Both Channels
    SATA as Raid - NO unless you are using Raid
    Legacy mode is for old OS's that only support 2 IDE channels
    1 channel reserved for IDE, other for SATA1&2 to share. Remaining IDE channel disabled
    Native Mode is for newer OS's and supported by XP.
    Both IDE channels enabled, both SATA channels enabled.

  • New DVD drive not recognized on my Satellite Pro 4600

    Hi all,
    I have recently bought a brand new NEC ND-6650 DVD writer.
    This drive is NOT recognized by my Satellite Pro 4600, at all - neither Windows 2000 nor in the BIOS (v 2.60). Bios updates higher than version 2.60 are not provided.
    Does this mean I can forget about using the new writer in my old notebook?
    Thanks and best regards,
    Nils

    Hi Nils,
    I suspect that your new drive may be not be compatible with your notebook. As with all optical drives your new drive will be configured as either Slave or Master (or possible cable select), and this configuration must match your notebook.
    Usually your hard drive will be configured as Master on IDE channel 0 with your optical drive being the slave device on the same channel. However, you may find that your optical drive is configured as Master on IDE channel 1.
    Normally the setting is pre-configured by the manufacturer so you will need to check both the conficuration of your new drive and the configuration of your original drive to make sure that they are the same.
    regards,

  • DVDs Are Not Recognized

    I updated my PowerMac (2.0GHz G5, 3GB RAM, LaCie dual-layer DVD burner) to 10.5.6. I tried burning a DVD (copied from a VHS tape and converted to a VIDEO_TS folder, and burned via Toast), and everything was fine, but it crashed halfway through burning the DVD. That's happened before (ever since switchig to Leopard), but not recently. So, I put in another DVD+R and the same thing happened. So, I restarted the machine, and now it won't even recognize that there's a disk in the drive.
    So, I powered down and restarted the machine and the same thing happens. I also tried DVD+R DL, and they're not recognized, either. I haven't tried putting in a DVD movie yet, though.
    Any ideas?
    TIA

    Thanks for the replies.
    I tried to mount blank DVD-R and DVD+R discs with sudo mount /dev/sr0 /mnt/CD.
    I keep getting the answer: mount: no medium found on /dev/sr0.
    On some discs it returns with:
    mount: wrong fs type, bad option, bad superblock on /dev/sr0,
           missing codepage or helper program, or other error
           In some cases useful info is found in syslog - try
           dmesg | tail or so.
    but I have not been able to find a pattern for when it will do this.
    I ran smartctl -T permissive -i /dev/sr0 with a disc in the drive and got this response:
    === START OF INFORMATION SECTION ===
    Vendor:               MATSHITA
    Product:              DVD-RAM UJ-832
    Revision:             1.00
    Device type:          CD/DVD
    Local Time is:        Fri Jan 31 06:18:51 2014
    device Test Unit Ready  [medium or hardware error (serious)]
    SMART support is:     Available - device has SMART capability.
    SMART support is:     Disabled
    Temperature Warning:  Disabled or Not Supported
    My first thought is that the two thinkwiki pages that I posted have links to firmware updates far past 1.00. However, I still can't tell which drive I have.

  • Previously burned DVD's not recognized

    Since I upgraded to SL- I've started having problems with my Optical drive (I think).
    Previously created older movies burned on DVD-Rs (G5 PPC) when inserted in my iMAC are not recognized as DVDs.
    Instead I get a message that I've inserted a blank CD (not DVD) in the machine.
    These movies used to play just fine on my iMAc and still do on stand-alone players.
    My Mac further indicates that these are blank CDs -and can be re-burned (which should be impossible).
    Also, if I insert an older DVD with a PAPER label, the optical drive spins down and stops dead.
    Non-paper label disks spin normally.
    Am I looking at a failing optical player-- failed software, or both?
    any help appreciated.

    "My Mac further indicates that these are blank CDs -and can be re-burned"
    You cannot "reburn" DVD -Rs.
    "Also, if I insert an older DVD with a PAPER label"
    As a precaution, never insert a DVD or CD that has a paper label. The drive heat can sometimes melt the glue leaving little pieces of paper inside the slot drive during ejections, burning, etc. Reason why I hate slot drives. Wish Apple bring back the tray drives.
    If I were you, I would clean my drive "several" times w/a drive cleaner, repair permissions and restart the computer after each burning session.
    If little pieces of paper are stuck inside the drive, you will have no alternative but to take your computer to a repair shop for removal & cleaning.

  • Dvd are not recognized

    Hi there
    in many communities iMac users report the same problem I have, but no clear solution found so far.
    My specs:
    - iMac 27" (from mid 2010)
    - 3.2 Ghz Intel Core i3
    OS:  OS X 10.9.1 (13B42)
    DVD-ROM OPTIARC
    DVD RW AD-5680H, Revision: 3AHB
    Issue:
    - Many original DVD's are not recognized anymore...since a few weeks, before almolst no DVD was rejected.
    -> It seems the more DVD's I try, the less my iMac can read....
    No configuration changes, I've only made the regular oficial updates coming from Apple.
    Any solution ideas, but cleaning the lenses? Much apreciated!

    Have you tried a lens cleaning disk. One that uses dry brushes and no liquids?  Have you looked into the OS X Mavericks: Use Apple Diagnostics or Apple Hardware Test?
    OT

  • DVD / Disc not recognized Equium A100

    I've recently purchased an Equium Laptop with Vista installed. On my old pc (WXP) I backed up a lot of photos and files onto a DVD disc using nero, when I try to load these onto my laptop the disc is not recognized.
    I have many files on other DVDs these are also not recognised, I wish to transfer these files onto my laptop. Can anybody help out with this?
    Thanks in Advance

    Hi
    As you probably not known, not every CD or DVD is compatible with every drive.
    This means that sometimes the medium cannot be recognized and the drive cannot read or write on CD or DVD.
    In my knowledge in the user manual you should find a list of compatible CD and DVD.
    PS: I use the TDK CDs and TDK DVDs. Im very satisfied

Maybe you are looking for

  • Opening an ADF page from an OA framework page

    Hello, We have an OA framework page (a custom app) deployed in Oracle 9i Application server. We intend to develop some ADF pages which will be deployed in a separate Oracle 10g AS. I would like to know if it is possible to open an ADF page from an OA

  • PDF's no longer appear after download

    When I click on a .pdf link I get a black window while the file downloads but it is never rendered after the download completes. I have Adobe Reader installed as well as the Apple Preview. If I control click the link and "Download linked file as..."

  • A multi-page document physical size bigger.

    I have a multi-page document (662 pages to be exact).  In Word it is formatted into a 4x6 (inch) format.  The physical dimensions of the book at 6 x 9.  So of course I have a lot of extra space on the page that I want to get rid ot.  I don't want to

  • Alternative method of setting CookieDomain

    Is there a way of setting a web applications CookieDomain other than setting it in the weblogic.xml file? It is not possible for us to set it in that file as the value will differ across the environments. I'm guessing this value is stored in the WebA

  • Calculate a result from a variable input

    Hello, I want to get a particular value for a characteristic when I run the query. I have a query that will return actual results for the month/year (MTD) that the user enters at the beginning. It will also show actual results for two months prior to