Versa Mail Treo 650

I am unable to get/send mails on the Versa mail ,I get the following message " Unable to connect to pop.gmail.com. Please Verify your server name entry" the settings are as under
- POP has been enabled in my gmail account
- Account Name - Gmail
- Mail Service - Gmail
- User Name - [email protected]
- Password - assigned
- Email Address - [email protected]
- Incoming Mail Server - pop.gmail.com
- Outgoing Mail Server - smtp.gmail.com
- Advanced -
                 - Incoming Server Setting - Port Number -110
                        - Use SSL - Unselected
                         - Use APOP - Unselected
                 - Outgoing Server Setting - Port Number 25
                         - Use SSL - Unselected
                         - Use ESMTP - Unselected
Can anyone help and guide me as to what am I missing here ??
Manish -
Post relates to: Treo 650 (Cingular)

Do you know what version of VersaMail is installed on your Treo? I recall that there is an issue with some of the older versions that don't have SSL support. My Treo 650 doesn't have a data plan on it, so I can't test it. Palm does sell a $10 VersaMail upgrade that might fix the issue.
I know that more recent versions of VersaMail do work. For example, the version of VersaMail on the Treo 755p works. (I left my Treo home today, so I can't check the version number right now.)
Alan G
Post relates to: Treo 755p (Sprint)

Similar Messages

Versa Mail sync for Treo 650

The company I work for recently changed the email server to an exchange server with Outlook as the front end application. Before we had an Oracle conduit to interface our Outlook applicaton with the prior email server and I was able to sync my Treo 650 with the server using a company-supplied interface and Chapura PocketMirror. Now with the exchange server, my company provides the Versa Mail application 3.5.4 but it only supports Treo 700 with 1.10 VZW software version. Can I use this software setup with my Treo 650? If not, is there a Versa Mail version that will allow my Treo 650 to sync? I only want my Treo to sync with the system, I'm not interested in receiving emails directly to my smartphone. Please help.
Post relates to: Treo 650 (Verizon)

What is the Exchange Server version? Is it 2007 or 2003? You should be able to sync with server 2003 with the version on the phone.
Click on the following link to the kb.palm.com webpage for the article regarding, Setting up VersaMail (including VPN) on a Treo 650 smartphone
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=15342
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://www.palm.com/us/support/treo/treo650verizon/
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
Post relates to: Palm i705

Sprint Treo 650 and .mac mail together as one?

I own a treo 650 and use Sprint as a cell provider. I have a .mac account that I use for email. I am not recieving my email on my treo 650 unless I manually click on my VersaMail button. My emails will then download but I am unable to respond to any of them or send an email via my 650. Here is my Account Setup:
Account Name: my name
mail Service: Apple.Mac
Protocol: POP
NEXT
Username: my .mac email account
Password: my .mac email account password
NEXT
email address: my .mac email account
Incoming Mail Server: mail.mac.com
outgoing Mail Server: smtp.mac.com
NEXT
ADVANCED:
Incoming Server Settings:
Port Number: 110
unmarked: use secure connection (SSL)
unmarked: use authentication (APOP)
Outgoing Server Settings:
Port Number: 587
unmarked: use secure connection (SSL)
unmarked: use authentication (ESMTP)
Anyone else have a SPRINT account that will work with their .mac account?

Hi I am also super frustrated with this on my phone. Mac user, Sprint and I can get mail but cannot send. Have any of you found a solution?
Thanks so much!

Help with Treo 650 e-mail package selection

I recetnly added e-mail service through Verizonwireless. The tech there said that Verizon wireless synch is no longer supported and its versions are buggy and unreliable. He loaded Chatter version 3.0.18 mail package and it works OK but when I switch applications from Chatter mail (home button scroll to web) the web app goes white screen and a soft reset is the only way to get the Treo back.
Does anyone know of a reliable e-mail pakage or a way to prevetn this crash?
Post relates to: Treo 650 (Verizon)

timdon1 wrote:
He loaded Chatter version 3.0.18 mail package and it works OK but when I switch applications from Chatter mail (home button scroll to web) the web app goes white screen and a soft reset is the only way to get the Treo back.
What if you click the calendar or contacts button in between? Not to say you should always have to do that, but just wondering whether there is something special about going to the browser.
timdon1 wrote:
Does anyone know of a reliable e-mail pakage or a way to prevetn this crash?
Verizon sold the 650 with a CD that contained Palm's VersaMail program. I think it probably lacked some of the features of Chattermail, but perhaps it won't crash.

Send Mail from Palm Treo 650

I've had a Palm Treo 650 for about 6 months. I've been receiving mail from my .mac account, but when I try to send, I receive various errors, including authentication.
Has anyone out there experienced the same problem? I suspect it has something to do with IMAP setup. I've tried both ports 25 and 587. Also, I've included my user ID in my SMTP server setup and have taken it out.
Cheers!

This may or may not help you...
I sync two computers through .Mac but don't use a .Mac email account. I've had a 650/Cingular for about 6 months. I use Apple Mail on two computers to poll two POP accounts with my ISP (Charter) and one IMAP account through my web host. I can receive mail on the 650 from all accounts with no problems. Sending or responding to messages on the IMAP account works fine through the 650, but I've never been able to do so with the POP accounts. I get the same error every time ("550 relaying mail to <email address> is not allowed"). It will let me send test emails to those POP accounts though! Unfortunately I don't have time to resolve the issue. Luckily my business account is the IMAP so It's not too critical for me to figure it out. I would try changing all accounts to IMAP to see if that would solve it, but I don't think Charter email works in IMAP.
eMac / MacBook Pro Mac OS X (10.4.8) Treo 650 / Cingular

How do I sync my event colors from treo 650 to iCal and vice versa?

heres the deal:
in using iCal and my Treo 650 (Verizon), I have been iSyncing the two together. While all the data and calendar events, contacts from Address book, tasks from task list transfer no problem, none of the event colors sync up. If an event from iCal is marked red, it moves to the Treo in "unfiled" gray. If the event is on the Treo and moves to the iCal, it is automatically shuffled under the default color code in the Options category.
If the event is on both the Treo and iCal as red, and I edit the iCal version and then sync the two, it changes the Treo version back to "gray", even though both tools have the same color options and the same categorizations. although this sounds like a small glitch, I run a tour guiding business with multiple tour guides and the color coding is crucial to my PDA, so its driving me absolutely crazy. I bought my Treo with the promise that everything would sync up with the iCal, and it wont.
What do I do?

The behavior you describe is a characteristic limitation of the iSync Palm Conduit.
The Missing Sync for Palm OS from Mark/Space supports categories and groups, and therefore—on advanced Palm OS devices like your Treo 650 smartphone—calendar colors. You can learn more about this application here:
http://www.markspace.com/missingsync_palmos.php
The Mark/Space Knowledge Base says this about categorization:
Calendars and Categories
• iCal events are assigned to a Palm category with the same name as the calendar they are part of. If the category does not exist on the Palm device, the Events conduit creates a category with the calendar name and assigns the event to that category. If that category cannot be added—due to space limitation—the event is added to Unfiled.
• Palm events/tasks that are in a specific category are sent to that calendar in iCal only if a calendar with the same name as the category exists. If the calendar does not exist, the record will be sent to the calendar that is chosen in the conduit configuration sheet. If the calendar is read only, the event/task will be ignored.
• On the first synchronization of read-only calendars, the items are properly assigned to the correct category on the device. If any edit is made to an item in a read-only calendar the change is ignored but will persist on the device until something forces it to be overwritten by data from the desktop, for example: if the read-only item was updated. If an item is assigned to a read-only calendar it will be switched to the calendar you have selected in your preferences.
• Calendars listed in the conduit settings are pulled from Sync Services, meaning that if iCal has not finished synchronizing with Sync Services the full list of calendars may not be read.

Hotsynch Freeze--Treo 650

Can anyone help me? From my Treo 650 I sync with a USB cable into Outlook 2003.The Contacts used to sync allright, but now it does not at all. Other things [memos etc.] do sync, but when the process gets to contacts, it freezes on fetching records from Outlook “Contacts.” "and stays like that for hours untill I reset!I tried sevaral settings with the Hotsync manager but none help.Would be thankfull fro your advice. RJ
I am also using 3rd party software—Beyond Contacts from Databiz.com
Hotsync manager 6.0.1Palm desktop 4.1.4
P.S. Also downloaded dbfixit, but since my Treo froze, never got any type of error report from it…..
Post relates to: Treo 650 (Cingular)
Post relates to: Treo 650 (Cingular)

NO, I do not have a SD card....and my settings are:
CONDUIT                              ACTION QUICK INSTALL                  SYNCHRONIZE THE FILE
VERSA MAIL             DO NOTHING
MEDIA                                    SYNC THE FILE
CALANDER                           DO NOTHING
CONTACTS                           DO NOTHING
MEMO                                    DO NOTHING
TASKS                                    DO NOTHING
BEYOND CONTACTS          SYNC THE FILE
INSTALL                                ENABLED
INSTALL SERVICE TEMPLATES    ENABLED
INSTALL TO CARD              ENABLED
BACKUP                                HANDHELD OVERWRITES DESKTOP
Post relates to: Treo 650 (Cingular)
Post relates to: Treo 650 (Cingular)

Fatal error on versa mail. unit shuts down when i hit the versa mail button

During deletion of emails from my versa mail account the unit crashed. When I hit the versa mail button now, the unit shuts off. I cannot access my email on the unit.
Post relates to: Treo 650 (Cingular)

try erasing all the data to factory specs, but back everything up with a hot sync- This worked with my 755P
After erased/formatted, try versa mail. If it works then create a new user name and export the backed up data to the new username and sync.
I was having the same issues, but my phone was not restarting or crashing. I formatted the phoneto factory specs and it works fine now, I just cannot figure out how to export my favorite buttons to the new user name.
The reason why this may work is a setting in your user name that was tinkered with or messed up. Going to factory defaults is just another way of starting from scratch.

Can anyone help me get a HotSync between a Treo 650 (Verizon) and a PC running Windows Vistra to exchange Calendar/Date Book data?

For whatever it is worth, I've had no Hotsync problems with the Address Book, To Do List, or Memo Pad Apps. I upgraded from the Beta version of Palm Desktop for Windows Vista to Palm Desktop by Access, Version 6.2.2 late last summer. HotSyncing worked fine for all Apps for a few days, but Date Book Syncs have failed since 09/16/08, as shown in the abbreviated log shown below:
HotSync session completed with errors on 10/18/08 16:59:44
HotSync session started on 10/18/08 16:59:30, and completed in 14.0 seconds
Date Book synchronization aborted
Duration: 0.2 seconds
Some PC records were not copied to the handheld. Your handheld may be full. To correct this situation, delete some records and perform a HotSync operation again.
Desktop = 261, Handheld = 0
Address Book synchronized successfullyDuration: 11.1 seconds
HotSync session completed with errors on 10/18/08 16:46:38
HotSync session started on 10/18/08 16:46:18, and completed in 20.0 seconds
Date Book synchronization aborted
Duration: 0.1 seconds
Some PC records were not copied to the handheld. Your handheld may be full. To correct this situation, delete some records and perform a HotSync operation again.
Desktop = 261, Handheld = 0
Address Book synchronized successfullyDuration: 16.7 seconds
HotSync session completed with errors on 09/16/08 09:48:53
HotSync session started on 09/16/08 09:48:51, and completed in 2.0 seconds
Date Book synchronization aborted
Duration: 0.1 seconds
Some PC records were not copied to the handheld. Your handheld may be full. To correct this situation, delete some records and perform a HotSync operation again.
Desktop = 241, Handheld = 0
HotSync session completed with errors on 09/16/08 09:43:18
HotSync session started on 09/16/08 09:42:40, and completed in 38.0 seconds
Date Book synchronization aborted
Duration: 0.1 seconds
Some PC records were not copied to the handheld. Your handheld may be full. To correct this situation, delete some records and perform a HotSync operation again.
Desktop = 241, Handheld = 0
Address Book synchronization completed with messages
Duration: 16.6 seconds
Desktop category 'Nags Head' has been deleted.
To Do List synchronized successfullyDuration: 0.7 seconds
Backed up all files successfully to jfzaehringer's Backup folder
Duration: 17.5 seconds
Backed up 7 file(s) successfully
locLCusLocationDB
PhoneCallDB
CalendarLocationsDB-PDat
psysLaunchDB
Graffiti ShortCuts
Saved Preferences
FrameworkDB
HotSync session completed successfully on 09/02/08 20:22:23
HotSync session started on 09/02/08 20:21:46, and completed in 37.0 seconds
Date Book synchronized successfullyDuration: 2.2 seconds
Address Book synchronized successfullyDuration: 11.7 seconds
Backed up all files successfully to jfzaehringer's Backup folder
Duration: 15.8 seconds
Backed up 5 file(s) successfully
PhoneCallDB
psysLaunchDB
Graffiti ShortCuts
Saved Preferences
FrameworkDB
HotSync session completed successfully on 08/28/08 11:36:58
HotSync session started on 08/28/08 11:36:36, and completed in 22.0 seconds
Date Book synchronized successfullyDuration: 2.9 seconds
Address Book synchronized successfullyDuration: 11.4 seconds
Backed up all files successfully to jfzaehringer's Backup folder
Duration: 6.6 seconds
Backed up 5 file(s) successfully
Blazer Cookies
psysLaunchDB
Graffiti ShortCuts
Saved Preferences
FrameworkDB
To the best of my recollection, the 9/16/08 Date Book HotSync failure shown above roughly coincided with the onset of similar failures when I have attempted to HotSync the same Treo with the Windows XP Pro box I use at work. I don't know whether the HotSync failure on the Windows Vista Box I have at home preceded the failure on the XP box I use at work or vice versa, but I have to wonder if a HotSync failure for an App on one box can trigger similar failures for the same App when one attempts to HotSync it on other boxes. I've trolled this help forum and haven't found any leads. I really need to get my calendars at work and home back on the same page, so I would greatly appreciate suggestions. jfzaehringer
Post relates to: Treo 650 (Verizon)
Post relates to: Treo 650 (Verizon)

There may be database corruption causing the issue. Click on the following link for the program called DbFixiT. This program has a trial version that you can download and install on your Palm OS device. The trial version will scan for database corruption and then report the corruption. You can then find the records causing the problem and fix them yourself or you can purchase the program and have it automatically fix the records.
http://www.pimlicosoftware.com/dbfixit.htm
Click on the following link for the support page for your device on the kb.palm.com webpage.
http://www.palm.com/us/support/treo/treo650verizon/
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
Post relates to: Palm i705

Problems syncing with iCal and Treo 650

I use iSync for syncing my iBook G4, .Mac, iPod Photo and Treo 650. It has worked fine until a month ago. The iSync conduit somehow works OK with the Contacts/Address Book, but doesn't for the Tasks and Calendar (iCal). It is a real pain the to write everything manually on the Treo and the iBook separately. Can anyone help me with this? I really don't want to replace (reset) all the info on my Treo; this will cause me to re-categorize everything in the Treo, for iSync doesn't take care of it as far as I know. Thanks, ~L
iBook G4 Mac OS X (10.4.7)

Welcome to Apple Discussions.
What does your HotSync log say about these unsuccessful attempts to synchronize your Treo 650?
While it is important to correct this problem, if you want support for categories, calendar colors, contact photographs or icons, extended electronic mail addresses, URL and birthday data, you should ditch iSync in favor of the Missing Sync for Palm OS, a much more powerful and reliable program:
http://www.markspace.com/missingsync_palmos.php
On advanced Palm organizers and smartphones like your Treo 650, extended support is available as outlined in this document, for contacts…
http://www.markspace.com/support/kb.php?x=&mod_id=2&id=2560
…and this document, for events and tasks:
http://www.markspace.com/support/kb.php?x=&mod_id=2&id=2563
In addition, it supports internet sharing, Finder mounting and file transfer with SD cards, conduit profiles, iPhoto and iTunes media file synchronization, the synchronization of AvantGo content, and network synchronization of supported devices.

Syncing iCal and Address Book w/ my Treo 650 (Who overwrites who?)

I am able to sync both address book and ical with my treo 650.
My question is:
1. When I change a date or contact's info on my treo why does it not change that entry on my Mac? It adds a different one.
2. Each time I sync I get the message for both Address book and iCal that entries will be deleted or modified on my computer. The numbers are not consistent each time I sync. I usually have to cancel the sync because many entries (I'm not sure which ones) will be deleted. How do I tell iSync or Hotsync Manager that my Computer gets priority?
Sometimes I get the conflict window that asks which entries (iCal or Treo) should be kept.
Any ideas?
MacBook Intel Core 2 Dou - Black - 1 GB RAM Mac OS X (10.4.9) G4 - 733 MHz (Quicksilver) - 768 MB RAM

Welcome to Apple Discussions.
The synchronization framework should not behave as you describe. It appears that your truth database has become irreversibly corrupted, a condition which is easily corrected. Repeated cancellation of synchronization events likely has contributed to or amplified the underlying data corruption issue.
A couple of basics: all participants in this process, generally referred to as synchronization clients, are peers. They do not interact directly with each other, but rather through a process of pushing changes to and pulling changes from the truth database. You cannot set one to 'override' another, though you can reset both history [which empties the truth database, leaves your clients registered and your data intact, and results in a slow, initial synchronization during the next triggered event] and data—if using .Mac Sync—[which allows you to replace all contact, event and task records stored on your computer with those stored on the .Mac servers, or visa versa.]
The Conflict Manager is only invoked when iSync sees records with differences it cannot resolve at the field, rather than record, level. In such cases, it asks you to choose one record which most accurately represents the collection of data you want to keep for that contact, event or task.
To reset your synchronization history and prompt a complete restoration of your truth database, do this:
• launch iSync
• open the Preferences… dialog
• press the Reset Sync History… button
This Apple developer document explains how these process work, and may clarify some of these issues for you.

Outlook 07 synch to Palm Treo 650 Sync Conduit produces Contacts DUPLICATES in Outlook... Help!

I downloaded the Sync Conduit from Palm, ran a synch from Treo 650 to Outlook 2007 (Vista 32) and it created duplicates for most of my CONTACTS in Outlook 07, not all but most, wierd.
Treo 650 (Cingular) - ( Palm Desktop 6.2 ) - Outlook 2007 (Office 2007) - PC Dual Core Vista Home Premium
Can anyone help get Palm Conduit Sync to not create dups? I deleted all and tried it twice. There are no duplicates in the Treo or Desktop, never had a problem syncing to Palm Desktop, only to Outlook (I am converting from Windows Mail to Outlook)
Thanks,
Smitty 631-345-0000
Post relates to: Treo 650 (Unlocked GSM)
Message Edited by SmittyNYUSA on 05-31-2009 11:48 AM
This question was solved.
View Solution.

Te hotsync manager does not create duplicates.
You will need to clean up the contacts database in Outlook, hard reset your Treo, set the hotsync conduits to desktop overwrites handheld and then sync.
Click on the following link to the kb.palm.com webpage for the article regarding reset procedures.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887
There is a 3rd party app. that will remove duplicates in Outlook.
Here is the link to the site; http://www.mapilab.com/outlook/remove_duplicates/
One thing you may not be aware of is that Palm desktop 6.2 has the Outlook 2007 conduits already installed, you do not need to install the Outlook 2007 conduit update.
You may want to remove the 2007 conduit update using control panel.
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/wps/portal/kb/na/treo/650/unlocked/home/page_en.html
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.

Unable to sync iCal & Treo 650

Hi,
I seem to be having difficulties with syncing my Treo 650 Calendar events with iCal and vice-versa via iSync.
There does not seem to be any problems with Addresses.
Any tips please?
Thanks!
MacBook2,1, 120GB HDD, 2 GB RAM Mac OS X (10.4.9)

I did the same thing to solve the problem as I have a PB that I used to sync with the Treo 700p I have and through the .Mac account I keep them al happy. If you sync in Leopard you my lose all your address book on the Treo which happened to me a couple of times until I really understood what was going on. But, Apple isn't fixing this as I stated in another thread I created on the subject:
http://discussions.apple.com/message.jspa?messageID=5785468#5785468
I subsequently found out that the Palm OS synching conduit is stil there in Leopard's iSync 3.0 but is now unpredictable.

CANNOT GET VERSA MAIL TO EVEN START ON MY 755!!

When I click on the "VersaMail: Inbox Empty" on my 755 I get the error message "MMUpgrade.prc could not be found. Reinstall the Palm desktop or find and install the .prs onto your Palm Device". So I reinstalled the desktop and found the MMUpgrade icon in the Versa Mail 3.0 folder in my computer. When I clicked on that icon I get the error message "Access is Denied". Any thoughts on how I can even get this thing started??????
Post relates to: Treo 755p (Sprint)

Hard reset and don't hotsync before setting up versamail. You should be able to do so. If it works then you will most likely need to rename the backup folder on the PC to prevent any settings coming back from the PC. This will also prevent any previously installed applications from being reinstalled. Your PIM data will come over and that's all.
Post relates to: None

Firmware upgrade for treo 650 on orange network

i recently bought a old treo 650 on the orange network the problem i have is when i go to downloads it says establishing connection then after a while it just resets i dont know if a firmware upgrade would solve this problem the firmware version i have is 01.21 and the software im running is treo650-1.09-ouk is there any updates to either of these and if so where can i get them thank you in advance
gerry
Post relates to: Treo 650 (Cingular)

taoryu, Welcome to the discussion area!
First of all how do you post a new topic on Apple Discussions.
It' very simple:
You go to the Apple.com > Support > Discussions > Mac OS X v10.5 Leopard > Mail and Address Book discussion area.
Click on the link titled "Post New Topic".
I have some friends who have prying eyes. I have some valuable information come through apple mail. They are not on the computer that often, so I'd rather NOT make a separate user account, but for the few times they are, I don't want Apple Mail so easy to access. Is there a way of securing the information like a password. EVERY email application I've seen has this option, Apple Mail must have something similar. Any ideas???
You already know the answer. Create a separate OS X user account and force them to log into that.

Versa Mail Treo 650

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