Versamail and Exchange Activesync

I currently own a Treo 755p with Verizon service. I have been trying to set up my Versamail v3.5.5 with Exchange Activesync and I keep getting errors when I try to set it up. It used to work when my company was using Exchange 200, but ever since my company switched to Exchange 2007 I have been getting these errors. In reading some of the forums it looks as though Versamail 3.5 does not support Exchange 2007. If that is the case is there going to be any update released, or is there anything I can do to get Versamail to work with Exchange 2007, assuming that is the problem? Thanks for your help
Post relates to: Treo 755p (Verizon)

Well after reading your response I reset my settings for exchange in versamail and everything seemed to work just fine.The email, calendar, and contacts synced. Everything was running fine yesterday but when I tried to sync today I got the same error that was appearing before. The error message I am getting is listed below.
AirSAMSAtateMachince.c 3672 6 401
Unauthorized Connection:Keep-Alive
Content-Length: 1539
Date: Sun 12, Oct 2008
03:41:17 GMT Content-
I don't understand how it could work fine for a day and now it's not working. Any help is greatly appreciated
Post relates to: Treo 755p (Verizon)

Similar Messages

Versamail and Exchange Server

Hello,
I currently own a Treo 755p with Sprint. I have been trying to set up my Versamail v3.5.5 with Exchange Activesync and I keep getting errors when I try to set it up.
When I setup my account and click on test, it looks OK.
But when I click on SYNC, I get the following error message:
"AirSAMStateMachine.c 2214 6 HTTP/1.1 403 Request Forbidden Connection: Keep-Alive Date:Fri, 28 Aug 2009 03:04:49 GMT Content-type:te"
I already know that if I go to the web app on my palm and put the address that I'm trying to access is working:
htpps://webmail.fiserv.com
When I go to the web on my laptop and type the same address, that address is automatically changed to:
https://webmail.fiserv.com/Exchweb/bin/auth/owalogon.asp?url=https://webmail.fiserv.com/Exchange&reason=0
Any ideas please? I'm open to use ANY Mail Reader. I know that many people in my company has access to email using their PDA's (Blachberry), but I want to keep my palm.
Thanks
Post relates to: Treo 755p (Sprint)
This question was solved.
View Solution.

VersaMail v4.0.1 Build 77 (aka 407) definitely works with the Treo 755p. I am using it now however I am having a problem with it used with Exchange Server when a certificate is used.
When I sync my treo 755p to add the certificate database to the device following article 43375_en I receive the following error messages...
Failed to install any files
Duration: 1.3 seconds
Failed to install 1 file(s)
CertMgrDB.PDB
Invalid handheld file (file deleted)
Conduit Error: Invalid synchronization type. (1012)
CONDERR_BAD_SYNC_TYPE
Anyone having a similar problem? I have had no viable specialist or escalation team support to speak of after 90 hours of wait time (and 10 hours of cue and first level support time) after multiple requests to both Palm and Verizon. Their only recommendation was a Hard reset which I have since resorted to with no avail. The Palm kb has no answers to this problem and the "Problem Type" drop down of Chat with Palm doesn't populate so it won't even let me request support there.
CAN SOMEONE PLEASE HELP? Effective today, Verizon has discontinued providing outgoing smtp servers & I am now forced to use corporate company sponsored email. Everyone else in the company except one chap is on Blackberry. I ask you, is this any way to win friends and influence people?

Windows 8/8.1 devices, BitLocker and Exchange Activesync "Require encryption on device"

Recently I've been testing a change to our Exchange ActiveSync Policy , "Require encryption on device". This works fine for Windows 8 phones, all iOS devices and some Android. However, W8 tablets with BitLocker on have an issue getting Activesync
email.
Is BitLocker considered to be insufficient Encryption for an Exchange Activesync policy which enforces: "Require encryption on device".

Hi dude -d,
"Require encryption on device Select this check box to require encryption on the mobile phone. This increases security by encrypting all information on the mobile phone."
Here is a link for reference of this policy
View or Configure Exchange ActiveSync Mailbox Policy Properties
https://technet.microsoft.com/en-us/library/bb123994(v=exchg.141).aspx
Considering this policy is to increase the security by encrypting the device ,there maybe some conflicts here if the the device has been protected by the Bitlocker .This is just my own assumption.
To understand this policy more deeply ,it is recommended to ask for help from our Exchange Forum .They are more familiar with this policy and they may have more resources to help understand this issue .
Exchange Forum
https://social.technet.microsoft.com/Forums/exchange/en-US/home?category=exchangeserver
Best regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

ActiveSync 500 error and Exchange 2007/2013 coexistence

Hello,
We have Exchange 2007, and we've deployed Exchange 2013 and coexistence appears to be working. We have done a small pilot migration of 11 users, and I have 2 of those users that are not able to get iPhone/ActiveSync working. OWA and Outlook access
work without a problem. https://testconnectivity.microsoft.com/ is telling me "The test of the FolderSync command failed." and "Exchange
ActiveSync returned an HTTP 500 response (Internal Server Error)"
The error I'm receiving on the mailbox server event log is:
An exception occurred and was handled by Exchange ActiveSync. This may have been caused by an outdated or corrupted Exchange ActiveSync device partnership. This can occur if a user tries to modify the same item from multiple computers. If this is the case,
Exchange ActiveSync will re-create the partnership with the device. Items will be updated at the next synchronization.
URL=
--- Exception start ---
Exception type: Microsoft.Exchange.AirSync.AirSyncPermanentException
Exception message: A null value was received for the NTSD security descriptor of container CN=ExchangeActiveSyncDevices,CN=LASTNAME\, FIRSTNAME.,OU=XXX,OU=People,DC=DOMAIN,DC=local.
Most articles I've found with this issue say to confirm that "Inherit parent permissions" is check on the AD object, but that is already checked?
The funny thing is that most of our pilot users don't have this issue. It is only for some of them.
Any help is appreciated.

An update here, I was able to get the 2 pilot user's iPhone/ActiveSync access working by adding the following permissions by hand:
Add Exchange Servers, in Apply onto select
msExchActiveSyncDevices objects (note it's plural) and selecting
Full Control.
Once I did this, my problems went away.
So the big question is why aren't these permissions in place already? Isn't this something that the adprep/domain prep should have taken care of?
Thanks!

Testing of Autodiscover for Exchange ActiveSync failed.

Hello Friends,
Attempting the Autodiscover and Exchange ActiveSync test (if requested). Testing of Autodiscover for Exchange ActiveSync failed.
Additional Details
Elapsed Time: 2573 ms.
Test Steps
Attempting each method of contacting the Autodiscover service.
The Autodiscover service couldn't be contacted successfully by any method.
Additional Details
Elapsed Time: 2573 ms.
Test Steps
Attempting to test potential Autodiscover URL https://domain.no/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Test Steps
Attempting to resolve the host name domain.no in DNS.
The host name resolved successfully.
Additional Details
Testing TCP port 443 on host domain.no to ensure it's listening and open.
The port was opened successfully.
Additional Details
Testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Additional Details
Test Steps
Attempting to test potential Autodiscover URL https://autodiscover.domain.no/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Elapsed Time: 1087 ms.
Test Steps
Attempting to resolve the host name autodiscover.domain.no in DNS.
The host name resolved successfully.
Additional Details
Testing TCP port 443 on host autodiscover.domain.no to ensure it's listening and open.
The port was opened successfully.
Additional Details
Testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Additional Details
Elapsed Time: 419 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server autodiscover.domain.no on port 443.
The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
Additional Details
Validating the certificate name.
Certificate name validation failed.
<label for="testSelectWizard_ctl12_ctl06_ctl00_ctl01_ctl02_ctl01_tmmArrow">Tell
me more about this issue and how to resolve it</label>
Additional Details
Attempting to contact the Autodiscover service using the HTTP redirect method.
The attempt to contact Autodiscover using the HTTP Redirect method failed.
Additional Details
Elapsed Time: 630 ms.
Test Steps
Attempting to resolve the host name autodiscover.domain.no in DNS.
The host name resolved successfully.
Additional Details
Testing TCP port 80 on host autodiscover.domain.no to ensure it's listening and open.
The port was opened successfully.
Additional Details
The Microsoft Connectivity Analyzer is checking the host autodiscover.domain.no for an HTTP redirect to the Autodiscover service.
The Microsoft Connectivity Analyzer failed to get an HTTP redirect response for Autodiscover.
Additional Details
Attempting to contact the Autodiscover service using the DNS SRV redirect method.
The Microsoft Connectivity Analyzer failed to contact the Autodiscover service using the DNS SRV redirect method.
Additional Details
Elapsed Time: 195 ms.
Test Steps
Attempting to locate SRV record _autodiscover._tcp.domain.no in DNS.
The Autodiscover SRV record wasn't found in DNS.
<label for="testSelectWizard_ctl12_ctl06_ctl00_ctl03_ctl00_tmmArrow">Tell
me more about this issue and how to resolve it</label>
Additional Details

Hi,
Please type the url below in IE and access it, see if there is certificate error.
https://autodiscover.domain.com/AutoDiscover/AutoDiscover.xml
Thanks,
Rebecca Tu
TechNet Community Support

Versamail Exchange ActiveSync wireless push e-mail ONLY; Sync Contacts/Calendar via Desktop/USB

I use a 3rd party conduit, PalmPilot Link for Commence RM CRM software from Commence Corp. which works with the Palm Desktop sync engine to sync my Contacts, Calendar, Tasks and Memos. Recently I tested VersaMail 3.5.5 on my Rogers Treo 680 (despite zero support from Rogers) with push e-mail and loved it until I discovered I could no longer sync my Contacts and Calendar with Commence. Even with the options in VersaMail to sync Contacts and the Calendar unchecked they would not sync via the USB cable to Commence.
I have come across Palm Article ID: 42600 which states "Once you establish an Exchange ActiveSync account in VersaMail, you will not be able to sync Calendar, Contacts or Email through the USB HotSync cable". It would be nice if this wasn't the case when synching of Contacts and the Calendar are turned off. A call to technical support confirmed there is no way to do what I need with the current product version.
I have found a competitive product, RoadSync from DataViz does allow me to sync ONLY e-mail with ActiveSync so it would seem to be technically possible. The problem with RoadSync is it's not a true push e-mail on the Treo 680 as far as I can tell and it seems a little pricey with fewer features than VersaMail, except for one feature which is very important to anyone who depends on 3rd party conduits.
Please consider releasing a new version or a patch to allow synching Contacts and the Calendar via USB while using Exchange ActiveSync push e-mail.
Note: The Commence CRM product for Windows has been around for almost 20 years and has supported the Palm OS for about 10 years. Commence users everywhere would love this feature in VersaMail. I do not work for Commence Corp. but have been a user since 1991 and a Palm user since 1999.
Post relates to: Treo 680 (Rogers)
Message Edited by bws888 on 10-08-2008 07:47 AM
Message Edited by bws888 on 10-08-2008 07:49 AM

I can certainly submit this as a feature request.
Post relates to: None

Microsoft Exchange ActiveSync Error Message using VersaMail

Device: Treo755p (Sprint), Palm Software
Platform: Windows 2000, Outlook 2003
When I go to my work e-mail account using VersaMail, the following message appears:
IT Policy Update. Your IT administrator has updated the password policy that applies to your phone. Press OK to go to the Security application now. You won't be able to sync with Exchange until you change your password.
When I click "OK," another message appears:
IT Policy Update. Your administrator requires a password with at least 152 characters.
When I click "OK,", it takes me to the Security settings on my phone. I've never set up a password on my phone before, so I don't know why this is happening. I already checked with the IT guy and they haven't changed anything on the server.
I tried a soft reset and nothing happened. I also tried to setting it up again as a new e-mail account, but Exchange ActiveSync isn't even an option when trying to pick the Mail Service. So something is screwy with the phone/software.
Post relates to: Treo 755p (Sprint)

Hello, I'm getting the same thing here, except I think I'm getting a better deal than some of you. It's only asking me for a 118-character password.
Post relates to: Treo 755p (Sprint)
Message Edited by timtrace on 10-27-2008 11:57 AM

Can Exchange activesync be used for calendar and contacts without BES?

I thought it could- just got a Z10 and am having trouble syncing with a cloud service that uses EAS Tech support just told me that I have to be on BES for that? Wasn't what I thought. Knowledge base article KB34208 "Sync time frame for calendar events when using a Microsoft Exchange ActiveSync connection " Says nothing about BES in the Environment section? http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB34208&sliceId=2&cmd=displayKC&d... Hoping guy was wrong- I really need to be able to get my desktop info onto phone and this is convoluted enough- syncing to cloud and then to phone but want to keep the phone (4th BB and a PB). Help please.

you dont need BES10. you can do EAS directly from the device to the Exchange Server.
zeki

Exchange 2003 and Exchange 2010 Coexistence Activesync Issue

Hello,
I am currently on the progress of migrating mails from Exchange 2003 SP2 to Exchange 2010 SP3. Before I can do actual migration, I need to make sure that OWA and Activesync works when Exchange 2010 becomes Internet facing.
Right now Exchange 2003 is Internet facing while Exchange 2010 is internal LAN only. OWA login from Exchange 2010 to a mailbox in Exchange 2003 works fine. However, trying to open a mailbox in Exchange 2003 from Exchange 2010 Activesync fails.
Activesync login from Exchange 2010 to a mailbox in Exchange 2010 works fine, as well as logging in from Exchange 2003 to mailbox in Exchange 2003.
Tests using AccessMyLAN ActiveSync Tester using Exchange 2010 as entry point are inconclusive. The test shows the app successfully contacting ActiveSync version 6.5 which is Exchange 2003, but results in "Activesync detected, but not correctly configured."
Tests using Test-ActiveSyncConnectivity from Exchange 2010 reveals Error HTTP 400 when contacting Exchange 2003. The cmdlet also shows it successfully contacting Activesync version 6.5 (Exchange 2003).
I have searched around, installed hotfix KB937031, enabled Integrated Windows Authentication on Exchange 2003 Microsoft-Server-Activesync, disabled Require SSL for Microsoft-Server-Activesync and exchange-oma, yet I still can't connect to a mailbox inside
Exchange 2003 through ActiveSync 2010. Website Multiple Identities for port 80 has been set correctly. Exchange 2003 has Forms-Based Authentication Enabled and is the one thing we haven't tried disabling yet.
We want to make sure everything works first, then make Exchange 2010 Internet facing, and finally do the mail migration. We do not want to migrate everyone in a single sitting. Please if anyone have ideas any help is welcomed!

Exchange 2010 will proxy ActiveSync for Exchange 2003. For OWA, it will redirect, so you need a legacy redirect URL. You can test all of this internally without changing your Internet connection. For ActiveSync you can use a WiFi connection.
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

Difference between EAS(Exchange activesync) and EWS(Exchange web service)

What are the main differrences between EAS(Exchange activesync) and EWS(Exchange web service)...
I know the basic difference
that is EAS(Exchange activesync) is a set of protocol
and EWS(Exchange web service) is a web service....
Please explain me the difference

Hi MangeshDD,
Some other information for you:
Understanding Exchange Web Services Virtual Directories
If you still have other confused points, please feel free let us know.
Regards!
Gavin
TechNet Community Support

CSS and Exchange Mobile ActiveSync not working

I have a question relating to a CSS and Exchange Mobile devices The customer has 2 Exchange Client Access Servers CAS1 and CAS2 and has problems with ActiveSync on mobile devices. (OWA is working fine) I am trying to test Exchange ActiveSync (using the Microsoft test site https://www.testexchangeconnectivity.com) When I perform an ‘Exchange ActiveSync Autodiscover’ it works fine, but when I use the test ‘Exchange ActiveSync’, it fails Has anyone had this problem before or can suggest a fix please http://mobile.thamesriver.co.uk The config is underneath Any help would be appreciated Kind Regards Tony !*********************** SSL PROXY LIST *********************** ssl-proxy-list TRC_List   ssl-server 10   ssl-server 10 vip address x.x.x.x   ssl-server 10 cipher rsa-with-rc4-128-md5 x.x.x.x 80   ssl-server 10 rsakey myrsakey   ssl-server 10 rsacert myrsacert   active !************************** SERVICE ************************** service mobile1   ip address 10.1.230.200   keepalive type tcp   protocol tcp   port 80   active service mobile2   ip address 10.1.230.201   keepalive type tcp   protocol tcp   port 80   active service CASservice1_HTTP   protocol tcp   port 80   keepalive type tcp   ip address 10.1.230.200   string cashttp1   active   service CASservice2_HTTP   protocol tcp   port 80   keepalive type tcp   ip address 10.1.230.201   string cashttp2   active   service CASservice1_EPM   protocol tcp   port 135   keepalive type tcp   ip address 10.1.230.200   string EPM1   active service RPC_Address1   port 59533   keepalive type tcp   ip address 10.1.230.200   protocol tcp   active service RPC_Address2   port 59533   keepalive type tcp   ip address 10.1.230.201   protocol tcp   active service RPC_Mailbox1   protocol tcp   keepalive type tcp   ip address 10.1.230.200   port 59532   active service RPC_Mailbox2   protocol tcp   keepalive type tcp   ip address 10.1.230.201   port 59532   active service ssl_module1   keepalive type none   add ssl-proxy-list TRC_List   type ssl-accel   slot 3   active !*************************** OWNER *************************** owner TRC   content AuthHead     add service mobile1     add service mobile2     vip address x.x.x.x     protocol tcp     port 80     url "//mobile.thamesriver.co.uk/Microsoft-Server-ActiveSync"     active   content EPM     balance aca     add service CASservice1_EPM     add service CASservice2_EPM     protocol tcp     port 135     url "/*"     vip address x.x.x.x     advanced-balance sticky-srcip     sticky-inact-timeout 1     active   content OWA     balance aca     add service CASservice1_HTTP     add service CASservice2_HTTP     protocol tcp     port 80     url "/*"     vip address x.x.x.x     advanced-balance sticky-srcip-dstport     active   content RPC-Address     balance aca     add service RPC_Address1     add service RPC_Address2     port 59533     protocol tcp     advanced-balance sticky-srcip     vip address x.x.x.x     active   content RPC-Mailbox     balance aca     add service RPC_Mailbox1     add service RPC_Mailbox2     advanced-balance sticky-srcip     vip address x.x.x.x     port 59532     protocol tcp     active     content ssl-rule     vip address x.x.x.x     protocol tcp     port 443     add service ssl_module1     active !*************************** GROUP *************************** group RDP   add service TSservice1   add service TSservice2   add service TSservice3   add service TSservice4   add service TSservice5   add service TSservice6   add service TSservice7   vip address 172.26.100.190   active group WWW   add service CASservice1_HTTP   add service CASservice2_HTTP   vip address x.x.x.x   active TRC_CSS#

duh!
I'll try that again....
I have a question relating to a CSS and Exchange Mobile devices
The customer has 2 Exchange Client Access Servers CAS1 and CAS2 and has problems with ActiveSync on mobile devices.
OWA is working fine
I am trying to test Exchange ActiveSync (using the Microsoft test site https://www.testexchangeconnectivity.com) I perform an ‘Exchange ActiveSync Autodiscover’ it works fine, but when I use the test ‘Exchange ActiveSync’, it fails
When
Has anyone had this problem before or can suggest a fix please
http://mobile.thamesriver.co.uk config is underneath
The
Any help would be appreciated
Kind Regards Tony
!*********************** SSL PROXY LIST ***********************
ssl-proxy-list TRC_List
ssl-server 10
ssl-server 10 vip address x.x.x.x
ssl-server 10 cipher rsa-with-rc4-128-md5 x.x.x.x 80
ssl-server 10 rsakey myrsakey
ssl-server 10 rsacert myrsacert
active
!************************** SERVICE **************************
service mobile1
ip address 10.1.230.200
keepalive type tcp
protocol tcp
port 80
active
service mobile2
ip address 10.1.230.201
keepalive type tcp
protocol tcp
port 80
active
service CASservice1_HTTP
protocol tcp
port 80
keepalive type tcp
ip address 10.1.230.200
string cashttp1
active
service CASservice2_HTTP
protocol tcp
port 80
keepalive type tcp
ip address 10.1.230.201
string cashttp2
active
service CASservice1_EPM
protocol tcp
port 135
keepalive type tcp
ip address 10.1.230.200
string EPM1
active
service RPC_Address1
port 59533
keepalive type tcp
ip address 10.1.230.200
protocol tcp
active
service RPC_Address2
port 59533
keepalive type tcp
ip address 10.1.230.201
protocol tcp
active
service RPC_Mailbox1
protocol tcp
keepalive type tcp
ip address 10.1.230.200
port 59532
active
service RPC_Mailbox2
protocol tcp
keepalive type tcp
ip address 10.1.230.201
port 59532
active
service ssl_module1
keepalive type none
add ssl-proxy-list TRC_List
type ssl-accel
slot 3
active
!*************************** OWNER ***************************
owner TRC
content AuthHead
    add service AuthHead1
    add service AuthHead2
    vip address x.x.x.x
    protocol tcp
    port 80
    url "//mobile.thamesriver.co.uk/Microsoft-Server-ActiveSync"
    active
content EPM
    balance aca
    add service CASservice1_EPM
    add service CASservice2_EPM
    protocol tcp
    port 135
    url "/*"
    vip address x.x.x.x
    advanced-balance sticky-srcip
    sticky-inact-timeout 1
    active
content OWA
    balance aca
    add service CASservice1_HTTP
    add service CASservice2_HTTP
    protocol tcp
    port 80
    url "/*"
    vip address x.x.x.x
    advanced-balance sticky-srcip-dstport
    active
content RPC-Address
    balance aca
    add service RPC_Address1
    add service RPC_Address2
    port 59533
    protocol tcp
    advanced-balance sticky-srcip
    vip address x.x.x.x
    active
content RPC-Mailbox
    balance aca
    add service RPC_Mailbox1
    add service RPC_Mailbox2
    advanced-balance sticky-srcip
    vip address x.x.x.x
    port 59532
    protocol tcp
    active
content ssl-rule
    vip address x.x.x.x
    protocol tcp
    port 443
    add service ssl_module1
    active
!*************************** GROUP ***************************
group RDP
add service TSservice1
add service TSservice2
add service TSservice3
add service TSservice4
add service TSservice5
add service TSservice6
add service TSservice7
vip address 172.26.100.190
active
group WWW
add service CASservice1_HTTP
add service CASservice2_HTTP
vip address x.x.x.x
active
TRC_CSS#

The recent software update on my HTC One has caused errors with Exchange ActiveSync issues. Calendar, mail and tasks sync fine but contacts won't sync. How do you correct this?

The recent software update on my HTC One has caused errors with Exchange ActiveSync issues. Calendar, mail and tasks sync fine but contacts won't sync. How do you correct this?

I had the same problem. Here is what worked for me. Open the mail app and delete your exchange account (Settings > Delete Account). Then re-add your Exchange account. After this my Exchange contacts showed up again.

Exchange ActiveSync and alpha passcode

Hello,
What is the proper setting when using an EAS policy to force the iPhone (or iPad/iPod) to display the qwerty keyboard for the passcode without forcing a combination of complex characaters? Specifically, I want to set a six character password but I don't want the numeric keyboard to show up; I want to encourage the use of the alpha keyboard.
Ideally, I would prohibit the use of an all-numeric (10 character set) passcode and enforce a minimum 26 character set instead.
Thanks,

Not exactly - this forces numbers and letters. I want to force letters only, or at least show the letters on the keyboard by default.
If I use the IPCU, I can accomplish this by:
- Mininmum Passowrd Length: 6
- Require Alphanumeric Value: Checked
- Mininum number of complex characters: 0
Very frustrating that this seems not to be the case when using Exchange ActiveSync Policies.

Exchange Activesync and multiple smtp addresses in same domain

Hi,
Could anyone help with this if it is possible via Exchange Activesync or a third party software?:
I have a domain user called UserA with three smtp addresses in exchange server 2007SP3 (1 primary -
[email protected] ) and 2-secondary -
[email protected] and
[email protected] ).
The user has been successfullly setup on an iphone with Exchange Activesync using the primary address. Now, the management wants UserA to be setup to receive mails for the other two secondary addresses using the Domain username
UserA on the same iphone.
Our Exchange team have tested the practicality of this on the iphone and doesn't seems possible; the error was ''Can't create account- An identical Exchange account already exists''
when this was attempted on iphone. Is this error IOS related or EAS.
I have searched everywhere for any documentations from microsoft or any of the smart phone vendors (please point to any link that may exist) to confirm this as a proof to the management.
Thanks.
Ajagbe T.I.

I'm seeing this same limitation and I'm needing to determine if it is an ActiveSync limitation from Exchange or if it maybe is a limitation of the mobile device.
I have customers who are delegates for multiple exchange mailboxes. For the sake of example I'll use the following:
John Smith ([email protected]) is a delegate on a shared mailbox ([email protected]) and a delegate for his boss, Cheryl Thompson ([email protected]).
John has an Iphone 4S running IOS7. He adds his exchange account ([email protected]) and accesses email/contacts/calendars on that account with no issues.
Next he adds the shared mailbox by putting [email protected] in as the email address of the account, but he uses jsmith with his password as his user credentials. The account is added and John is able to access the shared mailbox and calendars for
this account.
When he trys to add the 3rd account for his boss, he uses his boss' email address ([email protected]) with his jsmith credentials and he gets the following error: "Cannot Create Account: An identical Exchange account already exists."
Any idea of whether this is an Exchange 2010 limitation or an IOS limitation? The infrastructure we are using is Exchange 2010.
Todd Boring
MD Anderson Cancer Center

TS3899 I was on ios 6.1. and i received a email from Microsoft outlook saying "Your phone won't be able to synchronize with the server via Exchange ActiveSync because of an access policy defined on the server."

However i have now updated to the latest ios 7.0.2, and i am still unable to synchronize with the server via Exchange ActiveSync.
Please advice.

i did, and the tech cust. service rep. told me to contact Apple

Versamail and Exchange Activesync

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