VersaMail on TX crashes / resets on email from one sender

Hi;  My VersaMail crashes and soft reboots my TX when I attempt to open or delete emails from one particular sender.  VersaMail works fine with email from other senders.  The only way I have found to get rid of this person's emails is to delete my email account from the TX and recreate a new account.  An ideal solution will be a way to delete corrupt emails from VersaMail without having to delete the entire account.  Other than requesting this person never send me an email again, I will appreciate any recommendations.  Thanks.
Post relates to: Palm TX

Hello!
Since this issue is happening from specifc sources, safe to say its content in the e-mail the PDA cannot read.  Couple basic things to cover:
1.  Make sure to have at least 4mb free space on PDA.
2.  Try another mail provider like gmail to fwd these e-mails there and have the PDA retrieve them via that acct to see how that fairs.
Afterwards Id like to know:
1.  How big are these e-mails?
2.  Do they have attachments?  If so what are they and how big are they?
3.  In the Versamail preferences under Delivery Options, are you:
a.  Getting the entire message?
b.  Auto downloading attachments checked?
c.  Maximun message size still at 5kb or has that been increased?
d.  Message format in HTML or Text?
4.  These e-mails adds?
5.  These e-mails loaded with alot of pictures and/or other flashy content?
For troubleshooting, Id like to have the Message format changed from HTML to Text to make those e-mail less complex to see how that fairs.  Next thing is make sure your only getting the e-mail header first rather the whole e-mail in preferences.  This could save you from replication and sudden loss of memory on PDA.  Keep me posted.
Post relates to: Treo 650 (Unlocked GSM)

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