Version 11.0.4 crash after selecting Reading order
This is to let you know that version 11.0.4 will crash under certain conditons when opening.
After opening an untagged Document Reader offers the option to select a Reading Order Option. When an option is selected and Alway use this setting... is checked Reader will crash with a call to a pure virtual function. Not checking the named box will allow Reader to run normally.
Hi there,
One thing that may help is re-creating the iTunes library by following the steps in the article below.
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
-Griff W.
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Process: Safari [8601]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 4.0.3 (6531.9)
Build Info: WebBrowser-65310900~1
Code Type: X86-64 (Native)
Parent Process: launchd [82]
Date/Time: 2009-10-25 20:20:18.660 -0500
OS Version: Mac OS X 10.6.1 (10B504)
Report Version: 6
Interval Since Last Report: 9782 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 9676 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: D6BDAF3A-9ED9-4781-8614-7AF01E90A12C
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x0000000000000000
Crashed Thread: 9 Dispatch queue: com.apple.CFURLCACHEworkqueue
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff8346ad7a machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff8346b3ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff8428ace2 __CFRunLoopRun + 2002
3 com.apple.CoreFoundation 0x00007fff8428a03f CFRunLoopRunSpecific + 575
4 com.apple.HIToolbox 0x00007fff838efc4e RunCurrentEventLoopInMode + 333
5 com.apple.HIToolbox 0x00007fff838efa53 ReceiveNextEventCommon + 310
6 com.apple.HIToolbox 0x00007fff838ef90c BlockUntilNextEventMatchingListInMode + 59
7 com.apple.AppKit 0x00007fff84b2f520 _DPSNextEvent + 718
8 com.apple.AppKit 0x00007fff84b2ee89 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
9 com.apple.Safari 0x000000010000bcf0 0x100000000 + 48368
10 com.apple.AppKit 0x00007fff84af4a7d -[NSApplication run] + 395
11 com.apple.AppKit 0x00007fff84aed798 NSApplicationMain + 364
12 com.apple.Safari 0x0000000100001d0c 0x100000000 + 7436
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff83483b16 kevent + 10
1 libSystem.B.dylib 0x00007fff83485a19 dispatch_mgrinvoke + 154
2 libSystem.B.dylib 0x00007fff834856d6 dispatch_queueinvoke + 195
3 libSystem.B.dylib 0x00007fff834851f6 dispatch_workerthread2 + 244
4 libSystem.B.dylib 0x00007fff83484b28 pthreadwqthread + 353
5 libSystem.B.dylib 0x00007fff834849c5 start_wqthread + 13
Thread 2: WebCore: IconDatabase
0 libSystem.B.dylib 0x00007fff834a59c6 _semwaitsignal + 10
1 libSystem.B.dylib 0x00007fff834a9801 pthread_condwait + 1286
2 com.apple.WebCore 0x00007fff86057f89 WebCore::IconDatabase::syncThreadMainLoop() + 249
3 com.apple.WebCore 0x00007fff86053cea WebCore::IconDatabase::iconDatabaseSyncThread() + 170
4 libSystem.B.dylib 0x00007fff834a3f66 pthreadstart + 331
5 libSystem.B.dylib 0x00007fff834a3e19 thread_start + 13
Thread 3: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x00007fff8346ad7a machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff8346b3ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff8428ace2 __CFRunLoopRun + 2002
3 com.apple.CoreFoundation 0x00007fff8428a03f CFRunLoopRunSpecific + 575
4 com.apple.Safari 0x0000000100025673 0x100000000 + 153203
5 com.apple.Safari 0x0000000100025603 0x100000000 + 153091
6 libSystem.B.dylib 0x00007fff834a3f66 pthreadstart + 331
7 libSystem.B.dylib 0x00007fff834a3e19 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff834ae9f2 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff842ac252 __CFSocketManager + 818
2 libSystem.B.dylib 0x00007fff834a3f66 pthreadstart + 331
3 libSystem.B.dylib 0x00007fff834a3e19 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff8346ad7a machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff8346b3ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff8428ace2 __CFRunLoopRun + 2002
3 com.apple.CoreFoundation 0x00007fff8428a03f CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff830fc51f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff8307cf65 _NSThread__main_ + 1429
6 libSystem.B.dylib 0x00007fff834a3f66 pthreadstart + 331
7 libSystem.B.dylib 0x00007fff834a3e19 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff8346ad7a machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff8346b3ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff8428ace2 __CFRunLoopRun + 2002
3 com.apple.CoreFoundation 0x00007fff8428a03f CFRunLoopRunSpecific + 575
4 com.apple.CoreFoundation 0x00007fff84289dc6 CFRunLoopRun + 70
5 com.apple.CoreMedia 0x00007fff828e3702 FigThreadGlobalNetworkBufferingRunloop + 119
6 libSystem.B.dylib 0x00007fff834a3f66 pthreadstart + 331
7 libSystem.B.dylib 0x00007fff834a3e19 thread_start + 13
Thread 7:
0 libSystem.B.dylib 0x00007fff834a59c6 _semwaitsignal + 10
1 libSystem.B.dylib 0x00007fff834a9801 pthread_condwait + 1286
2 com.apple.CoreMedia 0x00007fff828e4947 WaitOnCondition + 14
3 com.apple.CoreMedia 0x00007fff828e4b13 FigSemaphoreWaitRelative + 167
4 com.apple.MediaToolbox 0x00007fff8296097b FigAIORequestThread + 398
5 libSystem.B.dylib 0x00007fff834a3f66 pthreadstart + 331
6 libSystem.B.dylib 0x00007fff834a3e19 thread_start + 13
Thread 8: Safari: SnapshotStore
0 libSystem.B.dylib 0x00007fff834a59c6 _semwaitsignal + 10
1 libSystem.B.dylib 0x00007fff834a9801 pthread_condwait + 1286
2 com.apple.JavaScriptCore 0x00007fff81fea750 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari 0x00000001001213ef 0x100000000 + 1184751
4 com.apple.Safari 0x000000010004441b 0x100000000 + 279579
5 com.apple.Safari 0x00000001000442b7 0x100000000 + 279223
6 libSystem.B.dylib 0x00007fff834a3f66 pthreadstart + 331
7 libSystem.B.dylib 0x00007fff834a3e19 thread_start + 13
Thread 9 Crashed: Dispatch queue: com.apple.CFURLCACHEworkqueue
0 libsqlite3.dylib 0x00007fff88081844 sqlite3DbMallocZero + 244
1 libsqlite3.dylib 0x00007fff88097aaa sqlite3Error + 474
2 libsqlite3.dylib 0x00007fff880e91de sqlite3_exec + 110
3 com.apple.CFNetwork 0x00007fff86e69aca __CFURLCache::ExecSQLStatement(sqlite3*, char const*, int ()(void, int, char**, char**), void*, long) + 74
4 com.apple.CFNetwork 0x00007fff86e3dec7 _CFURLCacheTimerCallback(void*) + 234
5 com.apple.CFNetwork 0x00007fff86e54dd5 _CFURLCacheCreate_block_invoke3 + 66
6 libSystem.B.dylib 0x00007fff8348632f dispatch_sourceinvoke + 273
7 libSystem.B.dylib 0x00007fff834856d6 dispatch_queueinvoke + 195
8 libSystem.B.dylib 0x00007fff834857fa dispatch_queuedrain + 261
9 libSystem.B.dylib 0x00007fff83485650 dispatch_queueinvoke + 61
10 libSystem.B.dylib 0x00007fff834851f6 dispatch_workerthread2 + 244
11 libSystem.B.dylib 0x00007fff83484b28 pthreadwqthread + 353
12 libSystem.B.dylib 0x00007fff834849c5 start_wqthread + 13
Thread 10:
0 libSystem.B.dylib 0x00007fff8348494a _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff83484d5c pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff834849c5 start_wqthread + 13
Thread 11:
0 libSystem.B.dylib 0x00007fff8348494a _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff83484d5c pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff834849c5 start_wqthread + 13
Thread 9 crashed with X86 Thread State (64-bit):
rax: 0x00000000000092d8 rbx: 0x0000000000000000 rcx: 0x00007fff88097940 rdx: 0x0102000100000000
rdi: 0x0000000101933ab8 rsi: 0x0000000000000038 rbp: 0x00000001179336b0 rsp: 0x0000000117933680
r8: 0x0000000000000000 r9: 0x000000000000000a r10: 0x0000000113f03450 r11: 0x0000000000000003
r12: 0x0000000101933ab8 r13: 0x0000000000000038 r14: 0x00007fff705ec560 r15: 0x00007fff86ebe1b2
rip: 0x00007fff88081844 rfl: 0x0000000000010206 cr2: 0x000000006ccde19c
Binary Images:
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0x100630000 - 0x100630fff com.apple.JavaPluginCocoa 13.0.0 (13.0.0) <02EA2DA9-59AB-9A18-EE03-6A7147EAE31D> /System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/JavaPluginCoco a.bundle/Contents/MacOS/JavaPluginCocoa
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0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B633F790-4DDB-53CD-7ACF-2A3682BCEA9F> /usr/lib/dyld
0x7fff80003000 - 0x7fff8007eff7 com.apple.ISSupport 1.9.1 (49) <EF46DFEE-3B41-97C1-1BE6-A19A1786B85F> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
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0x7fff805e1000 - 0x7fff80debfe7 libBLAS.dylib ??? (???) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff80dec000 - 0x7fff80e2ffff libtidy.A.dylib ??? (???) <8AF4DB3A-7BDB-7AF7-0E9C-413BBBD0E380> /usr/lib/libtidy.A.dylib
0x7fff80e30000 - 0x7fff80e6dff7 libFontRegistry.dylib ??? (???) <43ADB89E-036B-9D8F-CC4B-CE6B6BCC5AB5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
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0x7fff87d28000 - 0x7fff87d28ff7 com.apple.Carbon 150 (152) <8D8CF535-90BE-691C-EC1B-63FBE2162C9B> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff87d29000 - 0x7fff87f93ff7 com.apple.QuartzComposer 4.0 (156.6) <4E43D357-4A18-5D16-02E8-14324A5B9302> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff87f94000 - 0x7fff88011fef com.apple.backup.framework 1.1 (1.0) <35E2F1B1-C301-EFF7-F222-964D1A6ABE09> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff88012000 - 0x7fff88059fef com.apple.QuickLookFramework 2.0 (327.0) <E15E267E-D462-2AD0-DB03-A54E0F94452F> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8805a000 - 0x7fff8805bff7 com.apple.audio.units.AudioUnit 1.6 (1.6) <7A51FBCE-7907-28A0-B2D2-CAADA78F2913> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8805c000 - 0x7fff88115fff libsqlite3.dylib ??? (???) <5A15E12A-AE8F-1A36-BBC7-564E7D7AD0FB> /usr/lib/libsqlite3.dylib
0x7fff88116000 - 0x7fff88116ff7 com.apple.Accelerate 1.5 (Accelerate 1.5) <E517A811-E0E6-89D0-F397-66122C7A25A4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff8811a000 - 0x7fff8812ffff com.apple.LangAnalysis 1.6.5 (1.6.5) <D4956302-5A2D-2AFD-C143-6287F1313196> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff88130000 - 0x7fff88192fe7 com.apple.datadetectorscore 2.0 (80.7) <F9D2332D-0890-2ED2-1AC8-F85CB89D8BD4> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff881a2000 - 0x7fff881d9ff7 libssl.0.9.8.dylib ??? (???) <2D7FAEF9-A3CD-9F80-7CDE-852D3C93AEDB> /usr/lib/libssl.0.9.8.dylib
0x7fff881da000 - 0x7fff88258fef com.apple.audio.CoreAudio 3.2.0 (3.2) <51E4AA76-3A8A-2B78-95D2-582501421A4E> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff88259000 - 0x7fff883c6fe7 com.apple.QTKit 7.6.3 (1584) <6D02A542-5202-4022-2050-5BE01F70D225> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff88412000 - 0x7fff88696fff com.apple.security 6.0 (36910) <F7431448-BC2E-835D-E7A2-E47E0A5CB984> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff88798000 - 0x7fff8887cff7 com.apple.DesktopServices 1.5.1 (1.5.1) <65D7E707-DBCA-5752-78EC-351DC88F3AE8> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff88887000 - 0x7fff88892ff7 com.apple.speech.recognition.framework 3.10.10 (3.10.10) <7E2A89FC-0F18-1CCC-472E-AD0E2BC2DD4C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff88893000 - 0x7fff888d3fef com.apple.QD 3.31 (???) <0FA2713A-99BD-A96B-56AF-7DB0AB4927AD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff888d4000 - 0x7fff88931fef com.apple.framework.IOKit 2.0 (???) <65AA6170-12E3-BFB5-F982-E0C433610A1F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff88932000 - 0x7fff8899aff7 com.apple.MeshKitRuntime 1.0 (49.0) <580F1945-540B-1E68-0341-A6ADAD78397E> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
0x7fff8899b000 - 0x7fff88a2afff com.apple.PDFKit 2.5 (2.5) <7849E675-4289-6FEA-E314-063E91A4B07F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff88a2b000 - 0x7fff88b30fe7 libGLProgrammability.dylib ??? (???) <EDEC71CB-5F5B-7F55-47F4-19E953E3BE61> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff88b31000 - 0x7fff88b34ff7 com.apple.securityhi 4.0 (36638) <77F40B57-2D97-7AE5-1331-8945C71DFB57> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <66102D4E-6C8B-77D0-6766-2A1788B20C6F> /usr/lib/libSystem.B.dylib
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.45f0
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.91.19)
Bluetooth: Version 2.2.1f7, 2 service, 0 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WD6400AAKS-40H2B0, 596.17 GB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: MP480 series, 0x04a9 (Canon Inc.), 0x1731, 0x26200000
USB Device: OneTouch II, 0x0d49, 0x7100, 0x26400000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1005, 0x24300000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0x24330000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x021d, 0x24320000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000Hello again:
My next suggestion would be to uninstall/delete all of the haxies/enhancers that you have added to Safari.
Barry -
Acrobat XI (11.0.6) Crashes after opening read only PDFs
I have a CD with PDF files that, when opened, crashes the application after a few seconds.
Process: AdobeAcrobat [76098]
Path: /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 11.0.06 (11.0.06)
Code Type: X86 (Native)
Parent Process: launchd [534]
Responsible: AdobeAcrobat [76098]
User ID: 501
Date/Time: 2014-02-19 10:15:25.979 -0500
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: AC662F76-C19A-648F-67AA-26EF8DF3EFF2
Sleep/Wake UUID: 0473016C-23C4-444A-B051-A177C99B6235
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
VM_ALLOCATE 0000000000001000-0000000000080000 [ 508K] ---/--- SM=NUL
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x915f5785 strlcpy + 53
1 com.apple.CoreServices.CarbonCore 0x906a4901 UTF8ToFSSpecName + 50
2 com.apple.CoreServices.CarbonCore 0x9064306d FSRefCreate + 423
3 com.apple.CoreServices.CarbonCore 0x90643510 PBGetCatalogInfoSync + 1025
4 com.apple.CoreServices.CarbonCore 0x90643107 FSGetCatalogInfo + 53
5 com.apple.CoreFoundation 0x956c6b5e filePathToHFSPath + 526
6 com.apple.CoreFoundation 0x956c5a27 URLPathToHFSPath + 151
7 com.apple.CoreFoundation 0x95598e3d CFURLCreateStringWithFileSystemPath + 477
8 com.apple.CoreFoundation 0x9559550a CFURLCopyFileSystemPath + 426
9 com.adobe.Acrobat.framework 0x0143e6a7 0x87000 + 20674215
10 com.adobe.Acrobat.framework 0x0144053b 0x87000 + 20682043
11 com.adobe.Acrobat.framework 0x0144188b 0x87000 + 20686987
12 com.adobe.Acrobat.framework 0x01482438 0x87000 + 20952120
13 com.adobe.Acrobat.framework 0x006de1fc 0x87000 + 6648316
14 com.adobe.Acrobat.framework 0x006fe660 0x87000 + 6780512
15 com.adobe.Acrobat.framework 0x006e7e94 0x87000 + 6688404
16 com.adobe.Acrobat.framework 0x00235659 0x87000 + 1762905
17 com.adobe.Acrobat.framework 0x00235271 0x87000 + 1761905
18 com.adobe.Acrobat.framework 0x003d1c84 0x87000 + 3452036
19 com.apple.Foundation 0x966a429c __NSFireDelayedPerform + 422
20 com.apple.CoreFoundation 0x9563a186 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
21 com.apple.CoreFoundation 0x95639b43 __CFRunLoopDoTimer + 1395
22 com.apple.CoreFoundation 0x956b42ad __CFRunLoopDoTimers + 349
23 com.apple.CoreFoundation 0x955f16c3 __CFRunLoopRun + 1779
24 com.apple.CoreFoundation 0x955f0d5a CFRunLoopRunSpecific + 394
25 com.apple.CoreFoundation 0x955f0bbb CFRunLoopRunInMode + 123
26 com.apple.HIToolbox 0x98a3ae2d RunCurrentEventLoopInMode + 259
27 com.apple.HIToolbox 0x98a3abb2 ReceiveNextEventCommon + 526
28 com.apple.HIToolbox 0x98a3a98d _BlockUntilNextEventMatchingListInModeWithFilter + 92
29 com.apple.AppKit 0x930185a9 _DPSNextEvent + 1602
30 com.apple.AppKit 0x93017ad0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
31 com.apple.AppKit 0x9300a35c -[NSApplication run] + 727
32 com.adobe.Acrobat.framework 0x000901e2 0x87000 + 37346
33 com.adobe.Acrobat.framework 0x0008e95f RunAcrobat + 307
34 com.adobe.Acrobat.Pro 0x00080ed5 main + 91
35 com.adobe.Acrobat.Pro 0x00080e71 start + 53
Thread 1:
0 libsystem_kernel.dylib 0x923bf046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x900aedcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x900b2cce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x923bf992 kevent64 + 10
1 libdispatch.dylib 0x92ec88bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x92ec8556 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x923bf046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x900aedcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x900b2cce start_wqthread + 30
Thread 4:: Dispatch queue: NSOperationQueue 0x786b6f20
0 libsystem_kernel.dylib 0x923beb76 __semwait_signal + 10
1 libsystem_c.dylib 0x9167005b nanosleep$UNIX2003 + 219
2 com.apple.Foundation 0x966d4641 +[NSThread sleepForTimeInterval:] + 170
3 com.adobe.Acrobat.framework 0x00e884c1 0x87000 + 14685377
4 com.apple.Foundation 0x96641fec -[__NSOperationInternal _start:] + 702
5 com.apple.Foundation 0x96641d21 -[NSOperation start] + 71
6 com.apple.Foundation 0x96641c48 __NSOQSchedule_f + 50
7 libdispatch.dylib 0x92ecae21 _dispatch_async_redirect_invoke + 158
8 libdispatch.dylib 0x92ec63a6 _dispatch_client_callout + 50
9 libdispatch.dylib 0x92ec8467 _dispatch_root_queue_drain + 257
10 libdispatch.dylib 0x92ec9732 _dispatch_worker_thread2 + 39
11 libsystem_pthread.dylib 0x900aedab _pthread_wqthread + 336
12 libsystem_pthread.dylib 0x900b2cce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x923be7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x900afd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x900b1bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x906fa922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x906fab46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x906c6f92 MPWaitOnQueue + 199
6 com.adobe.ACE 0x021cd4dc 0x21cb000 + 9436
7 com.adobe.ACE 0x021cd441 0x21cb000 + 9281
8 com.apple.CoreServices.CarbonCore 0x906c756e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x900ad5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x900ad485 _pthread_start + 130
11 libsystem_pthread.dylib 0x900b2cf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x923be7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x900afd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x900b1bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x906fa922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x906fab46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x906c6f92 MPWaitOnQueue + 199
6 com.adobe.ACE 0x021cd4dc 0x21cb000 + 9436
7 com.adobe.ACE 0x021cd441 0x21cb000 + 9281
8 com.apple.CoreServices.CarbonCore 0x906c756e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x900ad5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x900ad485 _pthread_start + 130
11 libsystem_pthread.dylib 0x900b2cf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x923be7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x900afd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x900b1bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x906fa922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x906fab46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x906c6f92 MPWaitOnQueue + 199
6 com.adobe.ACE 0x021cd4dc 0x21cb000 + 9436
7 com.adobe.ACE 0x021cd441 0x21cb000 + 9281
8 com.apple.CoreServices.CarbonCore 0x906c756e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x900ad5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x900ad485 _pthread_start + 130
11 libsystem_pthread.dylib 0x900b2cf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x923be7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x900afd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x900b1bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x02336f67 0x232b000 + 48999
4 com.adobe.AGM 0x02336ea6 0x232b000 + 48806
5 com.adobe.AGM 0x02336e44 0x232b000 + 48708
6 com.adobe.AGM 0x02336ae4 0x232b000 + 47844
7 libsystem_pthread.dylib 0x900ad5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x900ad485 _pthread_start + 130
9 libsystem_pthread.dylib 0x900b2cf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x923be7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x900afd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x900b1bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x02336f67 0x232b000 + 48999
4 com.adobe.AGM 0x02336ea6 0x232b000 + 48806
5 com.adobe.AGM 0x02336e44 0x232b000 + 48708
6 com.adobe.AGM 0x02336ae4 0x232b000 + 47844
7 libsystem_pthread.dylib 0x900ad5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x900ad485 _pthread_start + 130
9 libsystem_pthread.dylib 0x900b2cf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x923be7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x900afd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x900b1bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x02336f67 0x232b000 + 48999
4 com.adobe.AGM 0x02336ea6 0x232b000 + 48806
5 com.adobe.AGM 0x02336e44 0x232b000 + 48708
6 com.adobe.AGM 0x02336ae4 0x232b000 + 47844
7 libsystem_pthread.dylib 0x900ad5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x900ad485 _pthread_start + 130
9 libsystem_pthread.dylib 0x900b2cf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x923bf046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x900aedcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x900b2cce start_wqthread + 30
Thread 12:
0 libsystem_kernel.dylib 0x923b9f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x923b916c mach_msg + 68
2 com.apple.CoreFoundation 0x955f1f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x955f1541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x955f0d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x955f0bbb CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x931c1f18 _NSEventThread + 283
7 libsystem_pthread.dylib 0x900ad5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x900ad485 _pthread_start + 130
9 libsystem_pthread.dylib 0x900b2cf2 thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x923bf976 kevent + 10
1 com.adobe.Acrobat.framework 0x0149bcd1 0x87000 + 21056721
2 com.adobe.Acrobat.framework 0x013fad6f 0x87000 + 20397423
3 com.adobe.Acrobat.framework 0x013f77e5 0x87000 + 20383717
4 libsystem_pthread.dylib 0x900ad5fb _pthread_body + 144
5 libsystem_pthread.dylib 0x900ad485 _pthread_start + 130
6 libsystem_pthread.dylib 0x900b2cf2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xe1eb0721 ebx: 0x00000000 ecx: 0x00000400 edx: 0x00000005
edi: 0xbff7b3e8 esi: 0x00000000 ebp: 0xbff7b7f8 esp: 0xbff7b3c0
ss: 0x00000023 efl: 0x00010216 eip: 0x915f5785 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x80000 - 0x80fff +com.adobe.Acrobat.Pro (11.0.06 - 11.0.06) <9B19B497-B399-3889-9550-EE2FAAD48322> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
0x87000 - 0x2030fe7 +com.adobe.Acrobat.framework (11.0.06 - 11.0.06) <AC8EA313-1D4C-344E-9595-6F9F4633FE66> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x21cb000 - 0x231dfe7 +com.adobe.ACE (AdobeACE 2.20.02.1 - 2.20.02.1) <711209D4-FBA8-37AE-9B21-E7F7EAE52A36> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x232b000 - 0x2900ff7 +com.adobe.AGM (AdobeAGM 4.28.134.1 - 4.28.134.1) <4EE50823-6517-3CEE-8154-05D8AE487BE8> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x296d000 - 0x298bff3 +com.adobe.BIB (AdobeBIB 1.2.03.1 - 1.2.03.1) <21A36908-3031-35AF-A74B-ECC65BEAEC9F> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x2992000 - 0x2c8fffb +com.adobe.CoolType (AdobeCoolType 5.11.135.1 - 5.11.135.1) <36BDB79D-825C-3144-88D5-D9A26F756621> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x2cc0000 - 0x2cd8ff7 com.apple.ScriptingBridge (1.3.1 - 63) <6A12D8A2-A60D-3304-B3A8-DFE3901CC94A> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
0x45c1000 - 0x45e6ff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x45fb000 - 0x4606ffa com.apple.CommerceCore (1.0 - 42) <E59717F2-6770-3DBC-8510-F7AA61E60F57> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x4902000 - 0x496affa +AcroSQLite (1) <8667FF2C-186C-33E6-96FD-ECED266933F1> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
0x7789000 - 0x87d8feb +com.adobe.AcrobatPlugin.AcroForm (11.0.06 - 11.0.06) <A2795535-C494-3FA0-8747-47C7EC6B926B> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Built-in/AcroForm.acroplugin/Contents/MacOS/AcroForm
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0x9bbf3000 - 0x9bbf9ff7 com.apple.AOSNotification (1.7.0 - 760.3) <63F7E7F8-6FA3-38D3-9907-CDF360CA9354> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotification
0x9bbfa000 - 0x9bc16fff libCRFSuite.dylib (34) <FFF76EBA-DF35-3A5F-857F-3F4B1C9F4C77> /usr/lib/libCRFSuite.dylib
0x9bc17000 - 0x9bc3cff7 com.apple.quartzfilters (1.8.0 - 1.7.0) <FCF52905-85B1-375C-B0AA-B8251B614D2D> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework /Versions/A/QuartzFilters
0x9bc3d000 - 0x9bc41ffe libCoreVMClient.dylib (58.1) <0EB8FFD7-AFED-3A63-810E-29629831D43D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x9bc42000 - 0x9bc46fff libheimdal-asn1.dylib (323.12) <9EA2A221-301B-3B9A-BBF2-38134145B5A8> /usr/lib/libheimdal-asn1.dylib
0x9bc47000 - 0x9beb4ff6 com.apple.security (7.0 - 55471) <5FCF76B2-92C6-3404-87D3-91B3F6E203AA> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9beb5000 - 0x9beb7ffb libRadiance.dylib (1038) <F0D3F13B-5628-3DF9-8B86-A4D914567B25> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x9beb8000 - 0x9bed1fff com.apple.Kerberos (3.0 - 1) <91F17EB2-C70C-359C-B09D-96B52D2A9C9F> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9bed2000 - 0x9c07eff1 com.apple.QuartzCore (1.8 - 332.0) <07F9B77F-35A2-3D21-99FA-CD3FCE5B9C7B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9c07f000 - 0x9c0c5ff7 libFontRegistry.dylib (127) <A0930DB2-A6C6-3C6E-B4A2-119E0D76FD7D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
0x9c0c6000 - 0x9c0cffff libsystem_notify.dylib (121) <623269F5-1518-3035-A916-8AF83C972154> /usr/lib/system/libsystem_notify.dylib
0x9c0d0000 - 0x9c0ecff9 com.apple.Ubiquity (1.3 - 289) <1CEDC83D-7282-3B4D-8CF7-4FE045012391> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x9c0ed000 - 0x9c143ff6 com.apple.ScalableUserInterface (1.0 - 1) <2C81641B-FA30-32FF-8B3E-3CB9BF53B2D9> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
0x9c144000 - 0x9c1c4ff7 com.apple.CoreServices.OSServices (600.4 - 600.4) <1227DF22-E2DA-3764-A1CA-10CC0CEBE377> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x9c1c5000 - 0x9c1c9ff7 libmacho.dylib (845) <D8E93E59-1F80-3413-B9CF-78B848F6E873> /usr/lib/system/libmacho.dylib
0x9c1ca000 - 0x9c1d4ff2 com.apple.AppSandbox (3.0 - 1) <085C3B38-C7D8-3A62-AFC6-CEE27F93DFD1> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x9c1d5000 - 0x9c212ff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib
0x9c213000 - 0x9c214fff libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib
0x9c215000 - 0x9c23cfff com.apple.CoreVideo (1.8 - 117.2) <A53FDD90-F200-3F7C-8A8E-5DE36D3DFBB0> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9c23d000 - 0x9c32dffb libiconv.2.dylib (41) <848FEBA7-2E3E-3ECB-BD59-007F32468787> /usr/lib/libiconv.2.dylib
0x9c35e000 - 0x9c365ff7 com.apple.XPCService (2.0 - 1) <94783930-9E46-394F-B1B2-9CA57CBA2D25> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 92086
thread_create: 2
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=258.4M resident=133.4M(52%) swapped_out_or_unallocated=124.9M(48%)
Writable regions: Total=90.6M written=10.7M(12%) resident=47.3M(52%) swapped_out=32K(0%) unallocated=43.4M(48%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 6932K
CG image 284K
CG raster data 24K
CG shared images 180K
Kernel Alloc Once 4K
MALLOC 51.5M
MALLOC (admin) 48K
Memory Tag 242 12K
Stack 70.7M
VM_ALLOCATE 17.0M
__DATA 21.1M
__IMAGE 528K
__LINKEDIT 43.8M
__OBJC 3256K
__PAGEZERO 4K
__TEXT 214.5M
__UNICODE 544K
mapped file 109.2M
shared memory 4K
=========== =======
TOTAL 539.3M
Model: MacBookPro6,2, BootROM MBP61Hey Zia,
Please check whether the scanner works fine with other applications or not.
On your Windows machine, please navigate to "C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat" and move ACE.dll file to desktop.
Now, repair Adobe Acrobat from Control Panel and then try scanning PDF files.
If the issue still persists, then you might need to update your scanner drivers and then check.
Let me know if this helps.
Regards,
Anubha -
ITunes Crashes after selecting store in Windows 8 64
iTunes crashes when I select iTunes Store when logged in Windows using an online account.
Using the latest version of iTunes
I recently updated my version of Windows to 8.1, 64-bit, and re-established my account using my hotmail.com e-mail, (something MS apparently suggests). Afterwards, whenever I log into Windows 8 using this account, launch iTunes and try to access the store the program crashes.
I've tried everything from uninstalling and re-installing iTunes, making sure all components were deleted, etc.
Then, I created a "local" account, and iTunes works fine. I can even access my Library from the local disk and the iTunes Store with no issues.
I then created yet another test account in Windows, this time with a new hotmail.com e-mail account and viola, the program crashes whenever I try iTunes Store from the app.
Hmmm....
The local account works fine, but the online account.... not so much.
Any ideas?Uninstall the currently installed Skype version and install the 6.14.0.104 version using the download links provided here:
http://community.skype.com/t5/Windows-desktop-client/ASUS-USB2-0-Webcam-not-recognized-by-Skype-6-18...
Make sure to disable automatic updates:
Tools -> Options -> Advanced -> Automatic updates ->Turn off automatic updates -
Finder crashing after selecting "remote disk" mba.
Was trying to set up remote disk with a sony vaio but had no luck as the finder would crash if I tried to open the remote disk folder. Now the finder is crashing regularly if I click on the remote diisk option.
Process: Finder [15392]
Path: /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Identifier: com.apple.finder
Version: 10.8.3 (10.8.3)
Build Info: Finder_FE-808003001000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [134]
User ID: XXX
Date/Time: 2013-07-31 22:20:34.099 -0700
OS Version: Mac OS X 10.8.4 (12E3067)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00007fff50be1fa8
VM Regions Near 0x7fff50be1fa8:
MALLOC_TINY 00007faa38800000-00007faa38a00000 [ 2048K] rw-/rwx SM=PRV
--> STACK GUARD 00007fff4d3e2000-00007fff50be2000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0
Stack 00007fff50be2000-00007fff513e2000 [ 8192K] rw-/rwx SM=COW thread 0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff8a354d52 __CFStringEqual + 226
1 com.apple.CoreFoundation 0x00007fff8a354bd8 CFEqual + 664
2 com.apple.CoreFoundation 0x00007fff8a354929 __CFDictionaryStandardEquateKeys + 41
3 com.apple.CoreFoundation 0x00007fff8a347405 CFBasicHashFindBucket + 2021
4 com.apple.CoreFoundation 0x00007fff8a346c06 CFDictionaryGetValue + 102
5 com.apple.CoreFoundation 0x00007fff8a4beaad -[CFPrefsPlistSource copyValueForKey:] + 61
6 com.apple.CoreFoundation 0x00007fff8a4bda33 -[CFPrefsSearchListSource copyValueForKey:] + 131
7 com.apple.CoreFoundation 0x00007fff8a4b98a0 __CFPreferencesCopyAppValue_block_invoke_0 + 32
8 com.apple.CoreFoundation 0x00007fff8a4bd008 +[CFPrefsSearchListSource withSearchListForIdentifier:perform:] + 824
9 com.apple.CoreFoundation 0x00007fff8a3929ca CFPreferencesCopyAppValue + 186
10 com.apple.Foundation 0x00007fff8a579af0 -[NSUserDefaults(NSUserDefaults) objectForKey:] + 22
11 com.apple.finder 0x000000010e82486d 0x10e81e000 + 26733
12 com.apple.finder 0x000000010e824574 0x10e81e000 + 25972
13 com.apple.finder 0x000000010e842ed7 0x10e81e000 + 151255
14 com.apple.finder 0x000000010e9adc78 0x10e81e000 + 1637496
15 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
16 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
17 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
18 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
19 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
20 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
21 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
22 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
23 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
24 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
25 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
26 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
27 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
28 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
29 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
30 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
31 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
32 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
33 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
34 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
35 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
36 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
37 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
38 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
39 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
40 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
41 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
42 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
43 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
44 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
45 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
46 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
47 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
48 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
49 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
50 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
51 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
52 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
53 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
54 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
55 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
56 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
57 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
58 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
59 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
60 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
61 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
62 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
63 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
64 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
65 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
66 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
67 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
68 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
69 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
70 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
71 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
72 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
73 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
74 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
75 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
76 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
77 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
78 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
79 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
80 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
81 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
82 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
83 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
84 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
85 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
86 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
87 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
88 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
89 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
90 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
91 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
92 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
93 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
94 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
95 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
96 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
97 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
98 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
99 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
100 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
101 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
102 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
103 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
104 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
105 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
106 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
107 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
108 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
109 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
110 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
111 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
112 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
113 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
114 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
115 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
116 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
117 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
118 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
119 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
120 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
121 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
122 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
123 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
124 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
125 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
126 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
127 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
128 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
129 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
130 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
131 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
132 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
133 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
134 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
135 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
136 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
137 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
138 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
139 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
140 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
141 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
142 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
143 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
144 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
145 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
146 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
147 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
148 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
149 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
150 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
151 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
152 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
153 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
154 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
155 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
156 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
157 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
158 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
159 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
160 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
161 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
162 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
163 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
164 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
165 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
166 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
167 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
168 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
169 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
170 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
171 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
172 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
173 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
174 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
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462 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
463 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
464 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
465 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
466 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
467 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
468 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
469 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
470 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
471 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
472 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
473 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
474 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
475 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
476 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
477 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
478 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
479 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
480 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
481 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
482 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
483 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
484 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
485 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
486 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
487 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
488 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
489 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
490 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
491 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
492 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
493 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
494 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
495 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
496 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
497 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
498 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
499 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
500 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
501 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
502 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
503 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
504 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
505 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
506 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
507 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
508 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
509 com.apple.finder 0x000000010e9adca9 0x10e81e000 + 1637545
510 com.apple.finder 0x000000010e844f89 0x10e81e000 + 159625
511 com.apple.finder 0x000000010e8f44d0 0x10e81e000 + 877776
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff9238ed16 kevent + 10
1 libdispatch.dylib 0x00007fff8f7f7dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8f7f79ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff9238e6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8f884afc _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8f8848c3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8f86ed71 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff9238e6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8f884afc _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8f8848c3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8f86ed71 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff9238e6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8f884afc _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8f8848c3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8f86ed71 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff9238e6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8f884afc _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8f8848c3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8f86ed71 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff9238e6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8f884afc _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8f8848c3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8f86ed71 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff9238e6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8f884afc _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8f8848c3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8f86ed71 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff9238e386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8f90d9a0 nanosleep + 163
2 com.apple.Foundation 0x00007fff8a5c75ad +[NSThread sleepUntilDate:] + 176
3 com.apple.imageKit 0x00007fff91ab7fea -[IKTaskManager taskLoop] + 2205
4 com.apple.Foundation 0x00007fff8a5c6562 __NSThread__main__ + 1345
5 -
After upgrading to iOS 8.2, my iTunes store crashing after selecting 'Films'.
When I open iTunes store and select 'Films', iTunes store crashes while loading. It is working fine on Music, Search, Tones filters. I think it started happening after upgrading OS to iOS 8.2.
I am on wi-fi.Hello Wexxwoxx,
Welcome to the Apple Support Communities!
I understand that after you updated to iOS 8.2, while typing a message your iPhone seems to be locking itself. In this situation, there are a couple of different troubleshooting steps that I would recommend.
First, I would suggest closing the Messages application completely by using the instructions in the attached article below.
Force an app to close in iOS - Apple Support
After the Messages app is closed, I would recommend resetting your iPhone using the instructions in the next attached article. After the reset, open Messages fresh and attempt to use as you normally would.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Have a great day,
Joe -
Illustrator CS6 Crash after selecting 'Blend Horizontally' Option on OSX
Please see the attached crash report, it's happening on both of my Macs.
http://pastebin.com/a17NtUui
Any Tips and suggestions are appriciated.Yep, still the same issue. First line horizontal blending works fine but crashes on second line. I also tried on 2 different Macs, they are having same issues as well. Weird, this is one of the simplest task and yet having so many issues.
Is there Paid remote support available?
error report
http://pastebin.com/Hhas1nS8 -
MS Word Crashes after saving document
I'm using MS Office 2011. After upgrading my Macbook Pro to OS X 10.9.4, my Microsoft Word (version 14.4.3) crashes after saving a Word document. I've tried using Word in Safe Boot and the same crashing happens after two or three saves to the Word document I'm working on. I've also tried emptying the AutoRecovery folder, and moving the files "com.microsoft.Word.plist" and "Normal" to the desktop. All to no avail. Word still crashes after two or three saves to the document. Please help! It's so frustrating to lose the changes I'm making in a document due to Word crashing after saving.
First test in a new User to verify that Office is now working correctly in another User. Log into Guest User or create a new User in System Preferences.
If the problem goes away, the problem is in your User's account.
If the problem exists in the new User.... you need to reinstall Office.
Be sure to fully update after reinstalling.
Be sure you have your CD Key for activation.
Updaters have to be applied in order. Depending on what version installer you have, there are only two combo updaters that you might need.
(If you have an early installer you'll first need to update to 14.1.0)
Microsoft Office for Mac 2011 Service Pack 1 (14.1.0)
http://www.microsoft.com/en-us/download/details.aspx?id=17198
(Later installers installed 14.2 or higher.)
Microsoft Office for Mac 2011 14.4.3 Update (requires 14.1.0 or newer)
http://www.microsoft.com/en-us/download/confirmation.aspx?id=43378
Install Basics
Not only should Safari be quit but all browsers and hidden Microsoft processes like the Microsoft Database daemon and SyncServicesAgent. To disable these applications:
Log out under the Apple in the Menu bar
Log in and hold down the Shift key (this disables all startup items including the hidden ones)
Restart after installing 14.1.0 and again after installing 14.4.3
Note for the MAU and MERP updaters you do NOT have to restart after updating. These are found in the root Library:
/Library/Application Support/Microsoft/
Why Restart?
The Restart after updater will force a file that stores the version info to update. This should happen automatically but sometimes it doesn't. The next updater will fail and you will have to re-install Office. The restart is a quick step that will save time in the long term. -
AOL crashes after starting in X10.39 (I know, I know)
Anybody experienced anything similar? I could handle Mac up to 9.2 but This X OS is beyond me.
So, after regular updates I try to open AOL it crashes immediately. I reinstall, login with another screen name, it works, go to my (master screen name) it dies and stays dead. Started last month. AOL help didn't have a clue.
I know there are many ways around this and I do have other computers, but I am also creature of habit and was hoping Mac can handle such things. Would appreciate any help.
I also reported it to Apple when that window pops up for bug reports several times. Does anything ever happens when you do that?Thank you for showing interest in my problem.
Yes, I reinstalled last version available. It crashes after it loads.
I checked disk, uninstalled and reinstalled many times, called AOL, tried various settings when fresh program starts but nothing works. I am sending Apple those crash reports regularly.
When I look at it seems like this line could have something to do with it:
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000001
(this is the beginning of the report)
Command: AOL
Path: /Applications/AOL/Contents/MacOS/AOL
Version: 10.3.7 (10.3.)
PID: 445
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000001
Thread 0 Crashed:
0 Runtime PPC SHL 0x000b689c 0xb6000 + 0x89c
1 Runtime PPC SHL 0x000b6e78 0xb6000 + 0xe78
2 Runtime PPC SHL 0x000b7564 0xb6000 + 0x1564
3 Runtime PPC SHL 0x000b77f0 0xb6000 + 0x17f0
4 Runtime PPC SHL 0x000ba880 0xb6000 + 0x4880
5 UtilLib SHL 0x03ec2560
etc. -
V27 crashed after testing v32 in iOS7/iOS6
Hi,
We are considering to upgrade our app with v32 from v27. I got one problem when testing with v32.
Basically v27 version (downloading from itunes) crashed after I installed and tested v32 from local Mac computer. I have tried on iOS7 and iOS6. It did the same thing. v27 (our live one) just crashed on both systems after I have installed and tested the v32 test version.
I have tried to delete the app and reinstall it again, hard restart the ipad and login as another account in the ipad, none of them worked out.
Do you know anything about this? Please help us! Any help would be appreciated!
Thanks
JipingThis is because the keychain information was updated when you installed the v32 app was installed, but now that you have v27 installed again it can't handle that updated data. Let me check with the test team to see if there's a way to clear that out without clearing the entire iPad.
Neil
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