Version 12 - internal software error blockplanner.cpp line 215 when burning dvd.

Any one know what causes this and where I should start looking?

There are a couple of other threads about a similar error which seem to point to a possible chapter playlist problem:
Internal Software error ..... When 'preview from here' or Build
Chapter Playlist play order bug?

Similar Messages

  • Slide Show ERROR, Internal software\Vobulator\BlockPlanner\.cpp Line 217

    I'm putting together a slide show DVD. There are a total of 7 slide shows containing 480 pictures. All pictures are jpg's about 1000X1600 pixels and 500KB-700KB each. I have 3 menus for navigation. Not all of the chapter menu buttons point to a "slide show", some of them point to a picture inside certain slide shows according to my client's requests. (example, slide show 1 contains 70 pictures. Chapter 1 points to "slide show 1" Chapter 2 points to "slide show 1 photo 50"). All slide shows are linked so that when the first slide show is over, it will automatically "end action" to the next slide show etc... All my settings are typical. NTSC 4:3 SD 720X480 progressive. 
    There are NO video files in my DVD at all. No timelines at all. No audio at all.
    The Symptoms/problem that I'm getting is this, when I try to Preview my DVD and ALSO when I try to build my DVD, the build will go through and "build the slide shows" then after it does that, this will come up
    I've read some of the previous posts (one of them is in French for cryin out loud. Had to use Bing translator and it sounds all weird). What I can gather is this,
    Re: internal software error: .\Vobulator\BlockPlanner\BlockPlanner.cpp, line 217
    I found out it was due to selecting an image file as the video layer
    in a menu, causes the error everytime. I just paste the image in with
    'edit in photoshop' instead now. But thanks."
    Another person said just about the same thing... The only problem is, I have no idea what this means. I don't know what it means to "select an image file as the video layer in a menu..."
    Hardware/software is as follows:
    custom build:
    i5 processor (4 core) 2.6ghz
    8 GB RAM 1333MHz
    300GB C: drive (2X150 GB 10K RPM Raptors)
    1.2TB D: drive (2X7,200 RPM 640GB WD's)
    Burner is LG Super multi
    secondary burner is Sony Commercial Blu-Ray burner
    Video card is Saphire Build (Radeon 5450 PCI-E 16X)
    Windows 7 X64 Pro
    All Adobe is CS5 Production package.
    If I'm leaving anything out, please let me know.
    HELP! and Thanks. I'd really love to fix this without rebuilding the whole DVD. Take long time.
    TEX

    You really gain nothing by posting the same thing twice... http://forums.adobe.com/thread/971701

  • CS3 Encore: internal software error CGOPGrouper.cpp line 401

    Start to build and get to "Planning navigation for movie" and this error occurs:
    internal software error: .\Vobulator\TitlePlanner\CGOPGrouper.cpp line 401
    I've done pref->media->cleaning database but it does not help.
    I have 18 chapters in this timeline. Removing the last timeline seems to solve the problem.
    Is this a known bug?
    Thanks!

    I have another project which has 24 chapters. The menu has 15 button linked to chapter markers. It builds fine.
    The problematic one has a menu with 18 buttons.
    Could this be the problem?

  • Internal software error: .\vobulator\titleplanner\cgopgrouper.cpp, line 401 when burning DVD with sl

    I am burning a DVD that has 10 slideshows. Each slideshow is treated as a chapter. I have burned DVDs in the past using this method with no problems. Now, with this project I get the following.
    internal software error: .\vobulator\titleplanner\cgopgrouper.cpp, line 401

    This error came up again (the first time i had to rebuild), and i figured out that it had to do with a clip i had in a timeline that needed trimming, and would not butt up cleanly to the preceeding clip. i am assuming that the chapter point i inserted did not fall on a GOP, and generated this error.
    when i took that clip out of the timeline and put it in it's own seperate timeline, the disc burned with no problem.
    hope this help someone else skip the frustration i had.

  • Fatal Internal Error: "image.cpp", line 13192 when trying to insert a cursor to graph

    NOTE:  This IS a duplicate post from the Breakpoint.  Text slightly changed.  The post in Breakpoint can be deleted.  All comments should be placed in this thread.
    I resolved the "Fatal Internal Error: "image.cpp", line 13192 when trying to insert a cursor to graph", but would like to share to find out if others have seen this and to determine whether this is a bug, or if it's time to redo my PC, or buy a new one..  
    I have an existing graphs (qt 6) which originally had 2 cursors.  This occurred while trying to add the third cursor. 
    Up until attempting to add the last cursor, the program worked great, and I had been running tests for a while.  However, I do recall seeing this problem when creating the original cursors, but not to this extent.  Plus I don't remember the original error message from that time.
    I needed to add one more cursor to the existing graphs.  As soon as I add a new cursor and set it's properties, I get a nasty error message and without warning LV8.2 simply closes itself (well, the only warning was the error message.  Tried it 3 times, same result.
    Here are the steps:
    Shut down the PC, went for a coffee, rebooted the PC.  Opened the LV project, opened the VI.  Immediately went to the graph properties to add the new cursor by doing the following steps: 
    Right click graph indicator icon on block diagram.
    Select Properties.
    Click on cursor tab.
    Click on Add
    Select Cursor 2 (3rd one, newly created)
    Change color
    Select cursor as a line
    Remove checkmark for "show cursor"
    Click OK
    I need to do this to 3 other graphs, same steps.  And as soon as I get to the step before clicking OK, I get the error message. 
    I managed to get an additional one done, by immediately saving after each step (yep going in & out of the properties).  But I've had this problem before when creating the first two cursors.
    Is it a bug?  Anyone else seen this?  Using LV8.2.  And the message is right about LOOSING ALL unsaved work!!!! 
    Here are more observations:
    Tried creating a new one on the second graph.  As soon as I clicked on the color, it crashed!
    See the error explanation below.  It is really clear, now anyone can solve it    LOL!!...  According to the error log, there's a bad image out there  
    .\manager\image.cpp(13192) : DAbort: bad image in ValidateImage
    $Id: //labview/branches/Europa/dev/source/manager/image.cpp#47 $
    0x007A81E8 - LabVIEW <unknown> + 0
    0x007A7BDB - LabVIEW <unknown> + 0
    0x00829D74 - LabVIEW <unknown> + 0
    0x008546CD - LabVIEW <unknown> + 0
    0x00C054E6 - LabVIEW <unknown> + 0
    0x0081B9C8 - LabVIEW <unknown> + 0
    0x0081EB9A - LabVIEW <unknown> + 0
    0x0084D9D4 - LabVIEW <unknown> + 0
    0x00854663 - LabVIEW <unknown> + 0
    0x00C054E6 - LabVIEW <unknown> + 0
    0x0085F7A1 - LabVIEW <unknown> + 0
    0x00BBACDD - LabVIEW <unknown> + 0
    0x00C06A2F - LabVIEW <unknown> + 0
    0x0085AA46 - LabVIEW <unknown> + 0
    0x00C06A2F - LabVIEW <unknown> + 0
    I observed the title bar after making changes to the properties.  I noticed that 3 out of 4 times, while changing the properties of the graphs to include the cursor, and saving after each & every step, that there were no stars appearing on the title bar to indicate "unsaved changes".  Saving was also much slower than usual.  I suspect, the program never got to placing the star before saving occurred.  However, I am noting everything.
    After creating the cursors, saving was and is normal, and the program runs well..   I have run tests without problems.
    Does anyone have a clue at what causes this?   Has anyone seen this before?
    Thanks,
    RayR

    Hi Donovan,
    I can't remember seeing this elsewhere.  When I get a chance, I'll create a new (blank) vi with new graphs and will repeat the steps. 
    I will let you know if I see this in the new vi.
    Thanks!
    RayR

  • Receive "Fatal Internal Error: Linker.cpp, line 1926 when run executable.

    Hi, I use invoke node to call multiple subvi.vit, it work fine under .vi but when run under an executable I receive this error:
    Fatal Internal Error: 'linker.cpp", line 1926
    LabVIEW Version 7.0 You will lose any unsaved work. For more assistance in resolving this problem, please relaunch LabVIEW, or contact National Instruments.
    Any suggestion will be very appreciated

    Hi David,
    What you are seeing is a known issue when calling LabVIEW 7.0 VITs from
    an executable or DLL if the VITs include any Express VIs. It can happen if you
    try to load
    multiple instances of that template VI using VI Server.
    There are a couple of workarounds for this issue:
    Take
    all the express VIs that are inside the template VI and turn them into
    static subVIs. You can do this by right-clicking on the express VI and
    selecting "Open Front Panel"; then save the express VI as a normal
    subVI.
    Build the entire application into a single executable, which will force all of the express VIs to get compiled as static subVIs.
    Don't use the runtime engine at all and always run your application in development mode.
    Let me know if the workarounds fix your issue, thanks.
    Good luck!
    - Philip Courtois, Thinkbot Solutions

  • Fatal Internal error: "oleautomgr.cpp", line 2832 when sending data by means of ActiveX methode

    I have experienced  error "Fatal Internal error: "oleautomgr.cpp", line 2832" during sending data to CAN card IXXAT iPCI-I XC16/PCI. LabVIEW communicates with that card by means of ActiveX methodes via "VCI Wrapper" which is COM object interface. Mass compiling of the project does not help. Card is initialized and configured propely. The driver card is working propely.
    LabVIEW version is 8.5
    The efect of that error is that labview completly shot down.
    I appraciate any suggetions
    thanks a lot

    Hello,
    Please try to reinstall the drivers for the CAN card, then make sure you close all references to the ActiveX control (at all levels) using the Automation Close primitive in LabVIEW.
    Regards,
    Emil

  • Fatal error (graphobj.cpp line 56 ) when opening a vi

    I cannot open my vi. Labview reports a fatal error and exits. Any workaround?
    Log file:
    #Date: Tue, Oct 05, 2004 11:17:20 PM
    #OSName: Windows NT
    #OSVers: 5.1
    #AppName: LabVIEW
    #Version: 7.0
    #AppKind: FDS
    D:\lvworm\src\lvsource\graphobjs.cpp(56) : DAbort:
    0x0070644A - LabVIEW GPIBCloseDevOrUnit + 197BA
    0x007063EC - LabVIEW GPIBCloseDevOrUnit + 1975C
    0x00706384 - LabVIEW GPIBCloseDevOrUnit + 196F4
    0x007138B8 - LabVIEW GPIBCloseDevOrUnit + 26C28
    0x009854F3 - LabVIEW TDStandardize + 18F93
    0x0085D16A - LabVIEW IsDialogControlFromRef + 1A95A
    0x0081ABCE - LabVIEW OMGetClassPropListIds + 3E95E
    0x008561FA - LabVIEW IsDialogControlFromRef + 139EA
    0x0081ABCE - LabVIEW OMGetClassPropListIds + 3
    E95E
    0x00855FAE - LabVIEW IsDialogControlFromRef + 1379E
    0x0081ABCE - LabVIEW OMGetClassPropListIds + 3E95E
    0x009DB2DE - LabVIEW TraceToolEnableLogging + 5A9E
    0x00A95F4B - LabVIEW SetKeyboardHandlerProc + 827B
    0x00A8E0AC - LabVIEW SetKeyboardHandlerProc + 3DC
    0x00B84639 - LabVIEW WSendEvent + 229

    Hi, I have tried to open with lv7.1. The result is the same error message, but the log file differs....
    Regards
    Tamas
    Attachments:
    _GA_calc_by_point_positions3_defect.vi ‏1117 KB

  • "Fatal internal error:"memory.cpp",line 593"

    I need some help.
    Can some please explain what i am doing wrong here. i have created a Dll from a LV 7.0 vi. The header file looks something like this:
    typedef struct {
    long dimSize;
    double elt[1];
    } TD2;
    typedef TD2 **TD2Hdl;
    typedef struct {
    double f0;
    double df;
    TD2Hdl magnitude;
    } TD1;
    void __cdecl Spectrum(double freq, double amp, TD1 *Spec);
    And i have the following code where i allocate memory and attempt to call 'Spectrum':-
    TD1 *Power;
    double frequency=10, amplitude=1;
    Power = (TD1 *) malloc(sizeof(TD1));
    (*Power).magnitude = (TD2**)malloc(sizeof(TD2));
    *(*Power).magnitude = (TD2*)malloc(5000*sizeof(TD2));
    (*Power->magnitude)->dimSize = 5000;
    for (i=0; i<500;
    i++) {
    (*Power->magnitude)->elt[i] = 0;
    Spectrum(frequency, amplitude, Power);
    I keep getting Fatal internal error: "memory.cpp", line 593" when it tries to call Spectrum. I believe i have allocated memory correctly although i may be wrong. (I was getting 'exception' errors before). The VI i used to create the Dll contains a basic 'Function Generator' (sine wave) and a 'Power Spectrum'.
    I have looked at the Knowledge base and dll examples that come with LV 7.0 and have tried setCINArray and NumericArrayResize but have not had any luck. It seems like the documentation is for LV 6.0 and 6.1.
    Has anybody seen this or have any idea why i am getting this?
    Thanks

    > Can some please explain what i am doing wrong here. i have created a
    > Dll from a LV 7.0 vi. The header file looks something like this:
    >
    > double frequency=10, amplitude=1;
    > Power = (TD1 *) malloc(sizeof(TD1));
    > (*Power).magnitude = (TD2**)malloc(sizeof(TD2));
    > *(*Power).magnitude = (TD2*)malloc(5000*sizeof(TD2));
    >
    > (*Power->magnitude)->dimSize = 5000;
    >
    > for (i=0; i<500; i++) {
    > (*Power->magnitude)->elt[i] = 0;
    > }
    >
    > Spectrum(frequency, amplitude, Power);
    >
    > I keep getting Fatal internal error: "memory.cpp", line 593" when it
    > tries to call Spectrum. I believe i have allocated memory correctly
    > although i may be wrong. (I was getting 'exception' errors before).
    > The VI i used to create the Dll contains a basic
    'Function Generator'
    > (sine wave) and a 'Power Spectrum'.
    > I have looked at the Knowledge base and dll examples that come with LV
    > 7.0 and have tried setCINArray and NumericArrayResize but have not had
    > any luck. It seems like the documentation is for LV 6.0 and 6.1.
    >
    It looks to me like you are constructing arrays to pass to LV using
    malloc, instead of the labview.lib functions for creating or resizing LV
    array handles.
    You should refer to the manual on Calling External code for details on
    the construction of an array.
    Greg McKaskle

  • Internal Software Error during burn to DVD in Premier Element 9

    During a burn to DVD in Premier Element 9 I encountered an internal software error (.\Vobulator\BlockPlanner\BlockPlanner.cpp line 215). What does this mean? What is the solution?

    You'll be better served by posting your question in the dedicated Premiere Elements forum:
    http://forums.adobe.com/community/premiere_elements?view=discussions
    Ken

  • Internal software error:. \ Vobulator \ block Planner \ BlockPlanner.cpp, line 217

    bnjr a tous,
    j'ai un big probleme.
    l'eureur "internal software error:. \ Vobulator \ block Planner \ BlockPlanner.cpp, line 217"
    s'affiche a la derniere etape, c-à-d quant il faut copier sur dvd.
    tout aide sera la bien venu.
    merci
    - NTSC
    - plusieurs menus avec animation
    - QUELQUE VIDEOS, montage fait avec premier pro
    - windows 7

    J'ai le même problème, pourtant lorsque je fait une simulation le prog n'affiche aucun problème. J'ai importé ma séquence depuis première pro, j'ai rendu le diaporama. Quand je lance la génération il bug sur la line 217 nommé plus haut. J'ai fait un export du film en h.264 puis tenté de l'utiliser sur la time line mais ça bug aussi l'image reste figée. J'ai lu les conseils mais je comprends pas bien "enlever les marqueurs de chapitres à la fin des timelines". J'ai un menu, un diaporama et un sous menu avec 20 chapitre et j'utilise 4,44Go de l'espace DVD. J'attends de vos nouvelles car là je sais plus quoi faire du tout à part acheter un mac et monter sous final cut

  • Internal software error: .\Vobulator\BlockPlanner\BlockPlanner.cpp, line 217

    What is this about?

    I also got the  "Internal Software Error...Vobulator...Line 17" error in Encore CS6.  One of my timelines had diagonal gray bars for the last 50 or so seconds and the culprit was the chapter marker I had placed within that (apparently) forbidden zone. Once I removed the errant marker (who needed that one anyway?) the error messgage disappeared.
    For the record, I had eliminated everything in the but the First Play video (in other words the Main Menu, two timelines and a playlist did not appear in the Flow Chart) and I still got the error message. I tried renaming the timelines, using underscores instead of spaces, etc.
    I also tried running Encore as an Administrator - didn't work.
    Removing the chapter marker in the greyed out area at the end of a video clip was the only solution that worked.
    Now if I could only figure out why the end of that clip - and only that one clip - was grayed out...

  • Internal software error: .\PGCStreamInfo.cpp, line 1413

    Im designing a DVD teaching project within Encore DVD 2.0.0.48678 from the Creative Suite 2 Production Premium software system. The project is very large and complex. As of now there are only 2 separate timelines. 1st time line has 50 chapters. 2nd time line is not finished but currently has 15 chapters. Because its a teaching DVD, there are also chapter play list created for each individual chapter. I also have a countless number of menus and links to sub menus and additional video links from the chapter play list. All of my links are set and operational with all functions in the individual menus working properly. This is an ongoing project for 3 months now, with perfect results prior to today. I have used the "preview from here" function with no problems to test the links and verify the menu structures with flawless results for the past 3 months. Today I was giving a demo of my progress, when I selected the "preview from here" I received this new error message, "internal software error: .\PGCStreamInfo.cpp. line 1413". I have checked and rechecked links, buttons, playlists, chapters, end actions, timelines, basically everything I could imagine and have even tried a computer restore point from 5 days back, at this time still have not resolved this issue.
    AMD Athlon 64 3000+
    2.01 GHz 1.00 GB of RAM
    Microsoft Windows XP Home Edition Version 2002 SP2
    Gigabyte GeForce 7300 GT videocard
    Thanks for any suggestion, if more info is needed to solve this, i can provide it.

    There are a couple of other threads about a similar error which seem to point to a possible chapter playlist problem:
    Internal Software error ..... When 'preview from here' or Build
    Chapter Playlist play order bug?

  • "internal software error:\Vobulator\TitlePlanner\CGOPGrouper.cpp line 410

    I have a sequence, one of 3, in Eudora. This sequence has  5 menus, with 6 buttons on 4 menus and 2 on the 5th.  The buttons refer to Chapter points and when finished playing the screen reverts back to the menu the button is on.
    Everythig looks good and the preview plays will, both the All Play and Chapters.  The Check Project does show two orphan time lines which I can't figure out but shouldn't affect the Build.
    However when I try to Build, either to DVD or to Folder, I get the following error message:
    "internal software error:\Vobulator\TitlePlanner\CGOPGrouper.cpp, line 145"
    I have no idea what this error message is trying to say.  But the Build ends there.
    If anyone can help me with this most frustrating problem I will be most obliged.
    My machine:
    OS Name
    --Microsoft Windows 7 Home Premium
    Version--
    6.1.7601 Service Pack 1 Build 7601
    System-- Type
    x64-based PC
    Processor--
    Intel(R) Core(TM) i7 CPU         950  @ 3.07GHz, 3060 Mhz, 4 Core(s), 8 Logical Processor(s)
    Installed Physical Memory (RAM)
    24.0 GB
    Total Physical Memory
    16.0 GB

    One of the less common of the vobulator type errors.
    Based on limited info, I would check/consider the following:
    Because this is unusual and because you have orphan timelines, I would not worry about trying to idenify a single cause, and I would move to "do over" quickly.
    I assume you are using Encore CS6.
    Make sure you are "running as admnistrator."
    Do not put multiple videos on one timeline.
    Do not have any gaps in your videos (e.g. in Premiere).
    If you are using dynamic link from Premiere, don't.
    It might help for you to post a screenshot of your flowchart.
    Are you using overrides? If so, it is much harder for you to get an error free project.
    This is the only adobe Encore forum thread I found, and there were no others elsewhere on the web.
    http://forums.adobe.com/message/3155616#3155616

  • Internal Software Error: .\Vobulator\MuxPlanner\AudioPackPlanner.cpp, Line 530

    I am trying to make a movie and burn it to a disk for school but I keep getting that error (Internal Software Error: .\Vobulator\MuxPlanner\AudioPackPlanner.cpp, Line 530)  It occures after about 5 or 10 minutes of transcoding.  The original file was a mkv file format with a dts audio and a avs video track.
    Here is the detail of the video.
    Format                           : Matroska
    Format version                   : Version 2
    File size                        : 6.56 GiB
    Duration                         : 2h 10mn
    Overall bit rate                 : 7 197 Kbps
    Encoded date                     : UTC 2011-10-26 03:46:55
    Writing application              : mkvmerge v4.8.0 ('I Got The...') built on May 24 2011 03:12:58
    Writing library                  : libebml v1.2.0 + libmatroska v1.1.0
    Video
    ID                               : 1
    Format                           : AVC
    Format/Info                      : Advanced Video Codec
    Format profile                   : [email protected]
    Format settings, CABAC           : Yes
    Format settings, ReFrames        : 5 frames
    Muxing mode                      : Header stripping
    Codec ID                         : V_MPEG4/ISO/AVC
    Duration                         : 2h 10mn
    Bit rate                         : 5 689 Kbps
    Width                            : 1 280 pixels
    Height                           : 528 pixels
    Display aspect ratio             : 2.40:1
    Frame rate                       : 23.976 fps
    Color space                      : YUV
    Chroma subsampling               : 4:2:0
    Bit depth                        : 8 bits
    Scan type                        : Progressive
    Bits/(Pixel*Frame)               : 0.351
    Stream size                      : 5.05 GiB (77%)
    Writing library                  : x264 core 119 r2106 07efeb4
    Encoding settings                : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=12 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=2pass / mbtree=1 / bitrate=5689 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00
    Language                         : English
    Audio
    ID                               : 2
    Format                           : DTS
    Format/Info                      : Digital Theater Systems
    Muxing mode                      : Header stripping
    Codec ID                         : A_DTS
    Duration                         : 2h 10mn
    Bit rate mode                    : Constant
    Bit rate                         : 1 510 Kbps
    Channel(s)                       : 6 channels
    Channel positions                : Front: L C R, Side: L R, LFE
    Sampling rate                    : 48.0 KHz
    Bit depth                        : 24 bits
    Compression mode                 : Lossy
    Stream size                      : 1.38 GiB (21%)
    Language                         : English
    Knowing that Encore does not support mkv I demuxed the mkv taking out the video track into a .h264 file using mkvextract.  I then muxed it into a mp4 without the audio using mp4box then dragged it into encore without any problems.  For the audio, I just demuxed it out into a dts and dragged that in as well.  I then created a new timeline and dragged each peice of media into there corresponding sections on the time line.  I tried to play the video but there was no audio.  I treid to import the dts and got a warning saying something like, "DTS is supported in this version of Encore (CS5) but just not in preview.  When I burn it to the disk there will be no problems"  So I just went ahead and tried to build the video into a dvd folder for a dual layer disk.
    The setting I have for the DVD is default except I changed the bitrate to 9.4mbps.  That's the only thing I changed.  (I used NTSC)
    I played the audio using an external player to see if it plays and it did.  When I check to see if there is any problems with the build it only says something about start remote and end action.  I have never set them before so I don't think that should matter.
    I have Encore installed on my secondary drive (Not C: which is windows) and I treid to create the DVD Folder on that drive.  When I got this problem I just thought it was that it could not create the files on the drive because the program isn't running off that drive which it should be, I treid to create the DVD Folder on the C: drive and I still revieve the same error.
    Does anyone know how I can get past this?  I need this to be done by tomorrow for school in the morning.

    Hi Stan and thank you for your concern, I was (I am) getting that in a timeline. and also a kind of general error when I was trying to build ether a folder or an image. I had made a copie of the project for me to delete all menus I also  change all "end actions" who were on "stop" configuration but still my problem was there. In this project in encore two things I did witch may be the coz ot the problem?
    -first when changing the menu styls and edition with Ps (maybe I did some thing wrong there?) and
    -second when changing throught encore the markers on my principal time line witch maybe a did in a wrong way.
    whatsoever thank you and sorry that I took a long time to answer, regarding my english writting you allready undertand that it is not my language. In addition I'm not a professional in editing but I'm still learning. I think it will be quiker for me to do the project again till the start on encore even if for me it wood be good for  to know where the problem came from for me not to do it again.
    Thanks a lot best regard
    Fabian

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