Version 3.6.15 downloaded through ff 3.6.14 and will not restart even with fresh reboot ??

As in prior version of FF 3.6 - the update 3.6.15 downloaded and installed through the browser. When I click on the restart firefox button; a dialog box opens and tells me to make sure another FF session is not running and restart firefox to install version 3.6.15. There are no other versions but the 1 session. I rerbooted the system from a complete shutdown and find in looking through Win XP Pro task manager, no other instance of FF is running and I cannot get by this dialog box to complete the upgrade ???
What is the workaround to complete the FF 3.6.15 installation please ??
Thanks
Steve

1) Make sure database control is not running
2) Go to <Oracle_Home>/<hostname>_<sid>/
3) Look for a file named emctl.pid
4) If it exists delete it (normally this is done,when database control is shutdown)
5) If that does not help call Oracle support
Werner

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