Version 6.0 Bundle 2426 does not work with Sprint Visual VoiceMail

I updated to the latest Sprint Bundle a few days ago and after the update Visual VoiceMail has become quite problematic to keep working. I regularly have to reboot my BB to play messages. The only temporary solution is to call my VM system, but the Visual VM system stinks compared to the old Sprint VoiceMail system, as messages are not kept longer than a week, and a third of the features are gone. I have looked and even called both Sprint and BB tech support and both are clueless. Sprint sent me updates to my phone via the network, asked me to remove the battery, ran the update profile and update PRL options in the mobile options screen, etc.. My next step is to take it into the Sprint repair center and have them downgrade the OS or do whatever they need to do. The previous Sprint build worked just fine with Visual VoiceMail so not sure what the problem is. Is anyone else experiencing this bug and how did you fix it? I am more limited as I am on a Mac. I wish I would have kept the latest build, as I unfortunately deleted it to save space (last time I will ever do that).
John

Okay. For everyone who upgraded, download RIM's Version 6.0 build 1609 to your desktop computer. Open it and install it to your PC Go into Blackberry Desktop and it will recognize there is a new OS on your PC for your handset. Back up ALL of your contacts, messages, or pictures you have before doing this. Now, install the OLD bundle 1609 back onto the handset. This could take up to 10 minutes. After that, go to your 'Manage Connections" screen, hit "Mobile Network", then hit your BB button and select "Update Profile" then "Update PRL". This will re-provision your handset with the network. Call your VM system through the VVM app on the handset and it will re-connect it. The issue with taking it to a sprint store or doing a "Data Wipe" is that it DOESN'T remove the new build, it only wipes everything, but KEEPS the new build. You have to MANUALLY un-install it and downgrade to get the old command sub-structure back for VVM. Hope this helps, done it 22 times with other phones already.

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